I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine and Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!* read more

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I have been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional. read more

Needed a Notary on a holiday (Presidents Day) and they were open. Despite the weather, we soldiered on to go. Parking below the bldg for this store and Barons market place. Very reasonable price than mobile notary. In and out in less than 30 min. Always call to make sure the Notary is available and hours. No one wants to go to a place and find the serviced you need is unavailable. read more

UPS You gotta teach these new drivers how to merge into oncoming traffic, nearly causing an accident! How are you gonna cut me off and go slow when I'm coming 35 MPH? Teach these kids manners not just only suck at driving but his attitude doesn't represent UPS or does it.? Hearing back from HR already. This guy needs a rude awakening, the way he drives that truck ain't a personal car. That attitude definitely screams for discipline actions. read more

The UPS Store - Re-train this Driver and attitude. - Shipping Centers Near Me - San Diego, California

I don't typically go to this one. But when I do, it's fine service. I liked how even though there was a couple of people anxiously waiting, they didn't rush me with my simple order. They greeted me with a nice compliment which was unexpecting. Never too long of a line. Next to a Barons market. Parking is trash. Usually come here to print something. Solid service all around. read more

The UPS Store - Shipping Centers Near Me - San Diego, California

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The tiny little pack & ship store that's big on service! It's amazing what they can do with such a small space - and a lot of patience from the staff. The line can get wicked long, it's a cramped space, and customers get a bit snippy. The staff is just professional - able to handle the most difficult personalities. They have always done a fantastic job of packing items with care and skill. read more

Great service here! Everyone was great here! I was happy to get my package. Would love to come back again! read more

Omari is amazing! Positive energy always and always willing to go above to help. Tre needs some work though or a different job lol he was so irritated being there and I felt like a burden just asking him for help. read more

Great experience here! Omari was so helpful!! I usually am very stressed dealing with returns as I do not do this much. It wasn't the closest store to me but well worth coming in. Very very friendly and helpful. I had issues with sending the return label and Omari helped me send them in a different format, wrapped up my items for me with tape and sent them off. Great place! read more

Come here when I need UPS and have always found everyone to be very nice and helpful, but I was absolutely compelled to write about the very tall kind, kind gentle man with long dreds who helped me out yesterday with my bungled Amazon return (totally my fault). He was very helpful, patient and non judgmental and it really made a big impact on my day. The world needs more people like him I wish I knew his name. Many thanks, read more

It costs $5 to print a UPS label here FYI so even after you buy the label they charge an additional $5 to print it. FedEx and USPS will print them for free. read more

This place is absolutely the BEST! I've been here several times and have ALWAYS received Stellar service. Yesterday was no different. I needed to fax some important documents to the Social Security office. The place was packed with guests however I was greeted by Tori and she made me feel as though I was the only guest there and had my fax taken care of in minutes. Tori made me feel welcomed and appreciated, wow what a concept! I highly recommend this place next time you need a package shipped, something faxed, notary service and much much more...............I promise, you have my word that you will in no way be disappointed!! I Love this place and so will You read more

I suspect they are stealing packages. I sent out four items in one box last Dec. and Amazon told me they only received one. But there were four in one box. I remember giving the box to the Black guy with dreadlocks. One time, he scanned my phone and then was scanning a package on the scale. I told him that was not my package -- that's the reason the machine wasn't printing my receipt. My package was the one he had placed beside it a second ago. It would help if, after they're done with a customer, they put that customer's package away so they won't get confused with the next client. Also, the white guy with the beard always keeps telling me to use the kiosk. I told him I don't have to use it. If you already told me once, why keep telling me multiple times every time I come into the store? Is it because you don't want to help me? If I want to wait in line, let me wait in line. TF And why are they nice to some people but very standoffish to others? Mainly the Black guy with dreadlocks and the white bearded guy..The other employees are good. read more

Good customer service and attention to detail. They answered all my questions and provided a number of options read more

I went in with Amazon returns. The guy at the counter was extremely rude and off putting. I told him I had too may returns to use the self service return machine and didn't feel too comfortable doing it and he let me sit in silence and gave a disgusted look to me and his co-worker before just going over to his computer. Mind you, there was not a single person in the store. It was empty. Completely rude. No one should have to be forced to use self service. I dropped off at 5:02pm. Just rude and this is not the first time I've experienced them handle customers this way when it comes to Amazon returns. I won't be using this store again. They had no customer service and will be notifying the corporate office. read more

Friendly and helpful customer service workers. Never crowded when I go. I like that it's close to my house and I can do Amazon returns by myself because of the station they have set up for that. read more

Went to print a document as I have many times previously and the staff had no help to offer today. Just sat there and stared, didn't bring up alternative options until I did. Had to leave without it and will not be returning anymore. read more

I went to pick up a package and was told I need a physical ID. What?! Is this 2026?!! To pick up a package you need only to verify my name. (I was picking up pillow shams from Anthropologie for goodness sake!) A signature is not required. Who carries a physical card these days? Please, please accept the official California State mDL for identification purposes. This is a government-issued ID. Let's go digital, UPS! read more

The customer service I received here was so memorable I am writing a review weeks later! I came in with an Amazon return and was immediately greeted by an employee holding the door for me who was kind and told me I didn't have to rush just because he was holding the door. He asked what I was there for and ended up walking me through the entire thing since it was my first time mailing in a return. Really he did it all for me. I wish I would have asked his name, he was the nicest and most helpful guy and the epitome of great customer service. This was a young, very tall black guy. Whoever he is this man deserves a raise and to be recognized! Thank you thank you! read more

Omari is helpful and very friendly. He always asks how I am doing and even gave me some coffee once. Great customer service if you ask me. Makes me love coming to the store. read more

I have been a box holder at the UPS Store in North Park since I moved to San Diego in 2014, and the staff has always provided the highest level of customer service. Tori Morris demonstrates her leadership of a fabulous team. I had one incident years ago in 2015 when one of my packages was damaged during shipping and was mixed up with the trash, and she made sure that I received proper reimbursement. A year ago, one of the UPS truck drivers during the holidays was quite angry and unprofessional, and she made sure that the proper steps were taken to address the situation and followed up to ensure this driver would not behave that way again. And most recently, she showed incredible compassion and sincere support while my family was dealing with a family medical emergency. She handles every situation -- big or small -- with professionalism, kindness, and grace. And the store's team are rockstars! Allen always makes my day with his big smile, and if you need a licensed notary, then he's your guy. Omari will often helped me carry my packages to my car. Kristina is very sweet and thorough in her work. And Scott ensures that things run smoothly. read more

The UPS Store - Shipping Centers Near Me - San Diego, California

I've needed to ship packages ~4 times in the last few months, this is my go-to every time. Great staff! It's nice hearing Hello when you walk in. Even when they're busy, they keep it moving quickly. An extra thank you to Omari, for always going the extra mile! read more

I have never experienced such unparalleled service from a printing facility as I received from Scott. He was more than patient and extremely kind which eclipsed the great value for the cost of service. The standard of hospitality here is such that you might wonder why anyone would go anywhere else. Thanks you Scott, you're a local legend. read more

This is my go-to location for all my shipping needs! EVERY single staff member is kind, patient, and knowledgeable. They have an Amazon-returns kiosk, and they offer notary services here as well as everything packing and shipping related. It is small inside, the line keeps moving because of the efficient employees. Great service!! read more

I came in to get some documents notrized and Tori M. was great and so helpful. She explained everything throughly. She listened and helped with the notary docs, copies and next day shipping. I was in and out so fast. All the employees there were were so kind and helpful which is so refreshing to see excellent customer service still exist. Thank UPS and thank you Tori! read more

This is a very small UPS store in a trendy, overpopulated neighborhood. Please keep that in mind whenever you're taking care of your shipping needs, especially during busy hours. Other than that, the staff is really helpful, and the store services are accessible and standard. Special shout-out to store manager, I believe her name is Tori? and the nice gentleman Allan. Both were working really hard today. Happy Holidays read more

To no avail this location delivers phenomenal customer service. I will update my review w/the other employee names as they are all great but in particular a special shout out to Omari Omari always has an outstanding attitude, addresses and helps all customers and has exceptional customer service. I have NEVER seen him have a bad day or attitude and he genuinely expresses care and concern for every customer and takes pride in his work. He really is amazing and I hope he gets the recognition he deserves cause he is phenomenal! Further, I have never had an issue with any package I ever shipped from this location or any Amazon return I have done here etc., on a side note, a great Barrons grocery store is next to it with great pastries :) read more

I went to return some items from Amazon. Service was fast and easy. Staff was very helpful as I stood at the machine staring blankly for a few seconds trying to print my labels. read more

Went in to ship some packages I had already prepaid. Associate Viri states you know there's tape on that table so you can build your own packages right?? No other location ever had complained about building my boxes here or at other locations, it's the way she said it very rudely , I will be contacting corporate about her third behavior. If she would have at least said it with a smile not all frowned maybe I would have felt differently but I doubt it, there is a friendly guy that works there with a red beard with glasses, and also a guy with dreads, but this VIVI probably needs new customer service training . read more

The closest location that popped up on my maps. I needed to return some packages so I came here. I was able to find street parking easily. It was not busy at all and the staffs were very helpful! Definitely recommend coming to this location, I was in and out within 5 mins read more

A while back when my printer broke I started going to the UPS store. I've had nothing but excellent customer service I tease them about them being my private office. They always go the extra mile to accommodate clients with courtesy and professionalism I highly recommend them their staff is phenomenal. read more

I am so grateful to Scott for being so excellent and kind when I had a very large shipment to place. Me made the long process more enjoyable by being genuinely kind, fun and helpful with all the complicated shipments. I look forward to visiting again the next time I have to place a shipment for my business. My only issue is how hot it is in the store. If it's too hot for me to just be standing inside, especially on a hot day, it's certainly too warm for the employees who have to lift boxes and help customers all day. Please fix the air conditioning to make it more comfortable for customers and employees to visit the store. read more

The employees here are awesome! We had to drop off quite a few packages this evening, and they were extremely helpful, patient, and very efficient. read more

The Asian man with blonde highlights has a big issue on brining good customer service to the customers. Has a short fuse, and will become rude instantly. Pretty immature and slow as well if you ask me. I have to bring the happiest of happiest smiles to please him next time to have anything efficient done in a respectful manner. read more

My experience has always been pleasant here, even when the wait is long! I have happened to work with Allen the most and he's always so friendly and efficient. They just got a fancy new Amazon scanner and he walked me through the process without even asking. Keep up the great work everyone, you are the only place I go to ship stuff! read more

Friendly, amazing humans, super helpful! Every time I go there I leave with a smile...even when there is a line, it's right in the middle of North Park on a major street and gets busy. They move through the line and take care of everyone's needs and still manage to make you walk out happy and cared for! I won't go anywhere else! read more

This is my favorite location when it comes to shipping, printing, notary and just about everything else. The staff here are super knowledgeable, quick and friendly. read more

I normally wouldn't leave a review for a postal office place, but the customer service at this location is next level! They are very polite, happy to help and I never ever had any problem with my drop offs (I run a small business). Aside that, they are very kind to my little dog which makes a "boring errand" into a little joy cause my dog can't help herself of happiness when I park outside the UPS. read more

Visited this UPS store recently and was impressed with the efficiency and speed. Allen, the staff member assisting me, was professional and made the process incredibly smooth. Quick, easy, and reliable. read more

I want to give special thanks to Manuel who quietly did his job with a great smile on his face. He did a great job. Mary read more