Like other clients I can't Express enough gratitude to this family run small business!!!…read more They helped me tremendously to fight FedEx over a damage claim ( arrived to my buyer with package incredibly beat up.... even with 4 FRAGILE ITEM labels on all sides !! Bob and his wife so professional and FAIR in taking care of their customers!!!! It was a pleasure to leave a tip in their so- cute son's college fund tip jar !!! Look no further than this great business for all kind of critical services!

I know they overpriced being a small little business for convenience, but there is a limit!…read more I tried to send a mailing tube today to Colorado, they only gave me one option for $48, for priority mail, and said that was the only option. Sending something priority is not the only option and then when I asked for other options, he didn't give me any and just said that's the cheapest... as in regular post would be more expensive? But don't give me the option. I'll update with the cost at the actual post office later but this is just insulting to claim priority is the only option... Up charge 20-30% not 100%!

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.

It's really nice to get good service, and Rio went above what I expected. I also noticed the last…read morefew times I went in there, the whole crew were friendly. Really appreciate good service!

I have been using this location for over 5 yrs now the team is great!…read moreSuper professional, friendly and cool. Rio is usually who helps me out and he is great! Great place near the park too.

This is my local UPS store and they're always really easy never any lines and I'm glad they're thereread more

My boyfriend left his phone in the rental car while visiting San Diego. This location was picked…read morethe phone up and sent it next day. everyone was so helpful.

Had a really good experience at this UPS Store sending a birthday package to my aunt! They packed…read moreeverything up really carefully, and the staff were super helpful the whole time. It was Comic-Con week so the place was packed, but they still got me in and out fast -- didn't feel like I was waiting around forever. Great service, would definitely come back here again!

Great experience at this UPS Store! The team is super friendly, helpful, and always quick to take…read morecare of whatever you need. Their customer service really stands out. The location is also a huge plus--it's within walking distance of the convention center, which makes it incredibly convenient if you're in the area. Highly recommend this store for anyone looking for fast, reliable service with a friendly staff.

I went the other day to mail out a captain america plush to my cousin (250!) and Nicole (?) helped…read moreme out with my questions and concerns (I had many! at least 2!) and with picking out the right packing tape for the job. (if you're all wondering the store-brand one will do the trick!), great service would come here again.

Been a long-term mailbox rental customer. Every time I go in, I see happy, friendly, super-helpful…read morestaff. Really recommend this place. They have all the usual services beyond mailboxes, too!

Went in to get some important papers printed and Benson was super kind, friendly and helpful. I…read morealways have a great experience when I come in to this location and that is why I'll keep coming here for my office and shipping needs. Thank you Benson for your help.

I had a return label printed here on Saturday, and the employee packaged my return and attached the…read moreshipping label. A few days later, the package showed back up at my door because they had attached a completely different Amazon shipping label with someone else's name and address. The only reason I got my package back is because the incorrect label wasn't placed over my original label. If it had been, my package would have been delivered to a complete stranger, and I would have been out more than $200 worth of items. Mistakes happen, but this is a pretty significant one. I'm glad I caught it before my return was lost, but I hope they're more careful when attaching shipping labels in the future so this doesn't happen to someone else.

The store was cluttered and disorganized. I was told I needed to purchase additional packaging for…read moremy Amazon return when I believed it was already adequately packaged. The overall experience left me feeling like the focus was on selling packing materials rather than helping customers. This place is a real money suck, trust me. And if you're going to have an automated QR code scanning station, then perhaps you should have bags that actually fit the items that people need. Also, the garbage can shouldn't be shoved under the printer where no one can see it ....put it by the side, it's really fucking common sense. ‍‍‍‍‍

People who work here are fantastic. They make things very easy for me…read more Have a new trainee who's a fast learner and very courteous

Janela is the best. So is Adan. This place is like my second home, they're very helpful and a…read morepleasure to work with.

Today I was here to do a UPS pick up for a package I requested;of course it was not a common…read moretransaction because I didn't have to purchase anything. If supplies are something you need though, everything from mailing tubes to package tape to whiteout products and more are available at a reasonable cost. In this store a copier is available as well as the ability for you to email a document for pick up upon your arrival. Very low cost. The store is well staffed with friendly knowledgeable people and it'll only take you a few moments to get in and out most of the time. Some free treet parking along Park Boulevard and the adjacent streets. No parking garage.