I stop by this post office on my way to work and always use the self-service kiosks. They have…read morethree of them, which is great compared to the Pine St. location that only has one. Because of that, I never have to wait and I'm usually in and out in under five minutes. I mainly use the kiosks to create and scan labels for tracking, and it's always quick and easy. On top of that, the place is clean and spacious. Definitely one of the best post offices in the city!

Great customer service! If you need to send anything via mail this is the place to go!read more

Not usually a place to spend an afternoon, the staff were very friendly, faster service than I've…read moreexpected. Quick way to buy stamp and send packages.

Service was good and friendly Correctly done…read more Clean Felt safe Good location while visiting out of town

Post offices always get poor reviews but this one is quite okay in my opinion. It is clean and…read moreneat with plenty of Mail supplies, greeting cards too. Post offices are often understaffed so most of the time people need to wait. It no exception here but the workers, despite the fact that they were busy, tried to be helpful by giving people info and instructions as they work to save people time. Their job isn't easy so I appreciate their extra efforts.

I'm currently dealing with mail delivery issues and went to this location to get it sorted. I…read morearrived and waited in line for 50 minutes. When I finally got to the counter, the clerk told me that ONLY the supervisor can access the system to check for a change-of-address/validation letter. Here's the kicker: the supervisor went to lunch at 12:00 PM. I was there at 5:10 PM. That's over 5 hours later, and apparently, the supervisor never bothered to come back to work. No one else was authorized to help me. So my 50-minute wait was a complete waste of time. I understand people need breaks, but abandoning your post for an entire afternoon is inexcusable. If only one person in the entire building has system access, that person needs to be available during business hours. This is a federal service, not a food truck. Complete mismanagement and a total disrespect for customers' time. And this isn't even my first nightmare with this branch. A few years ago, I mailed a check through USPS from the drop box right outside this exact location, and it was stolen. When I went inside to speak with someone, they flat-out told me they can't stop thieves from raiding their mailboxes--even the ones sitting right outside their own office. So they knowingly leave unsecured collection boxes out front, admit they're powerless to protect your mail, and then make you wait nearly an hour just to be told the one person who can help took a five-hour lunch. The entire USPS system is fully compromised.

Lady was so nice here BUT this is a pickup and drop off only post office stop. Wish that was…read morespecified in the name

assure postal service delivered to wrong address, and wrong addressee decided to shred & view…read morepersonal infos...tsk

This is quite a big post office, and the lines here aren't that bad compared to other places…read more I send packages here all the time, and the wait for me is about 5 minutes, sometimes shorter. There's lots of room to pack up our box so don't forget to bring your own packing tape and pen instead of searching around for one. The post office staff are efficient. I like that this is at Rincon center so I can grab some lunch afterwards at the restaurants around the post office.

Do not come here! Worst service ever Sonja refused to serve me called me names and even screamed at…read moreme claiming I was recording her! Never coming back

One thing I believe reviewers must remember is that the PostalAnnex+ is in many ways a substitute…read morefor the U.S. Post Office. Its a private post office, with some extra bells and whistles. As I write this review, I'm mindful of the customer service and pricing at that alternative. The PostalAnnex+ sits in the NorthPoint Shopping Center. Parking is easy. Just park in the covered lot in front of Safeway. The service lack attention to detail, but keep in mind, so would the U.S. Post Office. Packages get lost, and mail gets misdelivered. The big rub of this location is the pricing. The smallest personal (not business, which is more expensive) mail box costs $340 per year. Yes, that's $340 US dollars! To compare, the U.S. Post Office down the street rents out mailboxes for $64 per year.

Business has been cleared out and is closed . Websites still indicate they are open. Went all the…read moreway there for nothing.

Lines shorter than the USPS on Sutter!read more

The USPS Customer Service phone number is very inefficient and the wait time is far too long with…read moreno option of being called back when a representative is available. This is a poor way to handle business and I am certain that if they fixed that issue expeditiously the reviews would be awesome and last but not least the consumer(s) would be satisfied.

I was informed by the Fedex website that this location was able to provide shipping labels and…read morereturn shipping labels/service. This wasn't the case when I walked in on Monday afternoon. The front staff informed me that I needed to go to another location. She rolled her eye and actually left turned around and walked away. Very rude.

Love them! They are so helpful and efficient!, lovely to talk and very understanding.read more