This place can get very busy or be completely empty- totally depends on what time you come in and…read morethat can significantly impact your experience. I try to come in on weekday mornings. I needed to get a live scan done and literally there was nobody when I went on a weekday around 11 am. Took a total of ten minutes. Staff is very friendly and helpful, one of the best customer service I have experienced. But 4 years ago, I had a terrible experience here because of a fellow customer who chose to break the line and I refused to stay quiet. There were over ten people in the store at that time and nobody supported me. Overall a good place where you can get all your postal needs fulfilled. Would recommend but make sure choose a less busy time if you can. Value is reasonable, a little bit more than the post office but then you are also paying for the convenience of longer hours and fewer people.

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing…read morequick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

Quick basic passport photo and no appointment needed. Nice, friendly service, and cost was…read moreaffordable. They even gave me a tip sheet about passport application. Will be back in another 10 years for renewal. Thanks!

Came in needing some documents notarized and Kanise was wonderful to work with. She was super…read morepatient with my family and I while we had to make some updates to our documents. They take walk ins which is nice and 100% recommend them for any notary needs.

I was here for a drop off. The person helping me seemed a little overwhelmed since the UPS truck…read morewas there for a pick up at the same time but it was all good.

Great help in store! Several customers came in while I was there and the sole man behind the…read morecounter was able to efficiently process returns with friendly service.

We were taking our passport photos here at Mail Stop in Snell ave. The owner was very nice to us,…read morerecommended us for wearing right clothes to get the best quality of photo. Plus offered us Free complimentary Digital Photo for sr citizen discounts.

My go to place for copying, scanning, notarizing and shipping documents and other items. Very…read moreprofessional, kind and patient service! Sometimes I have complicated documents (I am a lawyer) and the owner is so very patient. This is a perfect hub for all your workplace and person business needs. Cards, envelopes, fed Ex, DHL, USPO, tape, boxes, mailboxes, etc! Perfection!!!

I've been using this place for many years and always feel welcome when I walk in! Incredibly…read morehelpful and know their business well. If you're looking for a nice family run business that takes good care of customers, this is the place!

The people at Postal Care are so helpful and efficient. I come here regularly to drop off packages…read moreor get supplies. (They also have a notary!!) Prices are fair, and they will even tell you where to go to get things they don't have. No one asked me to leave this review, I was just inspired by the excellent customer service I have received and cheerful attitudes I have witnessed from the husband and wife owners. Support local business!

Passport services, yes sir!…read more We had a great experience at this post office yesterday while renewing our minor son's passport. The process ended up taking longer than expected--we went through three application booklets due to using a blue pen, making a mistake, and not completing part of the form correctly. Harry was the gentleman who assisted us, and he was incredibly patient throughout the entire process. He took the time to guide us through each correction and made sure everything was completed properly before we left. We never felt rushed or like we were inconveniencing him. Thank you Harry and staff. There was a line. They were open to 6:00 pm. The website said 3:00 for walk-ins. I stormed in there as if I was late for my appointment. lol So glad we took care of this before our big travel.

I had a great experience at the Eastridge Post Office for my passport appointment. The entire…read moreprocess took less than 15 minutes because I came prepared and had an appointment scheduled. Carmelina provided exceptional customer service. She was friendly, professional, thorough, and very informative. She explained the passport process clearly, answered all of my questions, and even gave me additional information so I knew what to expect after submitting my application. She made the whole experience easy and stress-free. If you're getting a passport, BOOK AN APPOINTMENT and BE PREPARED. RESPECT people's privacy and don't wait inside the room during their appointment! The process was quick, efficient, and the excellent customer service made it even better. Thank you, Carmelina!

Had 2 services: notary and fingerscan.The owner was nice and efficient. What else can we ask for…read more Also there's plenty of parking on the location.

Process of notarizing my document was smooth and easy. Person who helped me was kind and fast.read more

The owner Bikram was amazing! He spent a lot of time to help us print two menus on the same sheet…read moreof paper so that we wouldn't need to pay double. He is very kind and accommodating! Definitely recommend him for printing services!

Very unsocial employee today 9/8/26. Abrupt, angry,. I have always had good employees and that's…read morewhy I go back maybe no more.. I live in the area.

Denee the associate helped me so much send a painting to Washington DC for en event there. She…read moreactually helped me more than myself reading instructions for the exhibit necessary. I appreciate her help! She's awesome !

Needed to drop off an Amazon return package and this was the closest location to Santana Row where…read morewe stopped for dinner. It is located in a strip mall, between a Thai restaurant and a pizza place. There is generally a lot of parking in the strip mall but at that time of day, just before 7pm, the parking lot was full since there are a lot of places to eat there. There was almost no one in the UPS store and it was just before closing. I step up to the counter and show them my code. There were 2 people behind the counter and both of them stepped forward to scan but they could not decide who would scan my code. Both of them were, " you go', ' no, you go'. After 4 times of this, I picked one and asked them to scan the code. The woman behind the counter, under cover of her mask mind you, mumbles about how rude I was. They could not a simple decision about who would scan my code and she then had the audacity to take offense. Not worth the stop. You should take your business elsewhere if you want someone who can make basic decisions on how to help their customers and does not then turn on the customer! Update - the business owner commented on my review that I interrupted an associate, when they were helping another customer, when I found my code, that I could not initially find and that if I am in a hurry, they offer a kiosk. True, I could not initially find my code but when I saw people in line, I stepped aside to find my code. Bottom line is that if I am in a hurry, I should go else where because the associates not being able to make up their minds on who should help is the opposite of helpful and timely. Note that the owner never addressed the indecision (and hence holding up people) or calling me rude in front of other customers but is gaslighting me about what the real issue is.