Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

On this occasion, the employee charged $50 for 2-day shipping on a 1oz letter. The rate selected…read morewas significantly higher than necessary for the size and weight of the item. This does not align with company expectations for providing cost-effective and accurate shipping options to customers.

My entire transaction was great. The ladies there are so helpful & friendly. Always helpful with…read moreeach customer. Will continue to visit this location.

Fed ex is given a 0 to 1 star. You sit at home all day for…read moreyour delivery only to get a text at 4:3 pm Update tracking - arriving tomorrow!

I'm sorry I am late I believe I went to this UPS store on Saturday May 30th 2026. And never done…read morethis before and the young lady's name was Vanessa she was very helpful and I really enjoyed her hospitality she didn't make me feel rushed and she was very knowledgeable and I wish a lot of businesses would practice this. Heck I need to practice this I need to be more patient especially while driving take a deep breath and be patient thank you again Vanessa.

not very friendly older w woman:/ very crass, short and rude to customer. Every time I'm in town…read moreand I need to use a service center such as this one. I drive across town to the larger location to avoid this behavior.

This rating is based on Amazon returns only. When returning an item back to Amazon, they scanned…read moreitem and put a sticker on it. Throw it in a box. The receipt they give you has the sticker number on it but no description of the item you just returned. So how do I know if the correct item is getting returned back to Amazon for a refund? Now you have to assume the correct item was scanned and will be returned by Staples back to Amazon. Put the description of the item being returned back to Amazon on the receipt with the sticker number

Used local Staple stores for years I always received good services & now unhappy with Amazon…read moreshipping... I starts looking alternative to shop needs. receiving Staple coupons but the most important are, Staples provided quick & door front delivery. I ordered the Pacific Blue individual wrapped toilet papers 80 counts few days ago, item was great in quality and the delivery was awesome - " on-time as promised & to the door front". Yes, I 100% recommended Staples.com

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

I have always received great service from this location…read more The employees are very friendly, kind and helpful You can return your amazon packages here in addition to all of the services that they offer We came in for a LiveScan and they did it right away. They had the blank application for us to fill out and it was $79.99. If you need any UPS service please pick these location! They are wonderful.

Always reliable and workers are always quick and willing to help. You got everything you need..read more

This place used to be great until they removed all the blue drop boxes (but I guess that's a…read morenationwide thing that they're starting to do this slowly). At first they had one on their side of the street that you can drive up to, and then another right across where this gas station is. Then after a while they only had the one across the street, then none. I was pissed off finding out about this one day and had to drop off some mail quick, I had driven to north side Stockton post office that was on Robin Hood drive. Another thing is, I don't know if it's this location only but these guys want to close up shop early on the weekends (Saturdays) on 11am and not 12 which says what the closing hours are on the official website. Otherwise maybe the website is wrong. But it's still a nearby place to pickup and drop off mail, but for dropping off you have to do it now during business hours.

We finally received the order that was placed with Home Depot. I had made numerous phone calls to…read moreHome Depot and was placed on hold for long periods of time because my online order page was showing the package had been delivered which it wasn't. I finally was given Freight Ready's phone number to call. I contacted Amanda at Freight Ready and she was the first person who was REALLY able to help me. And the driver who delivered our package was so very nice. So I am giving this company 5 stars for those reasons. Thank you Amanda.

I just received a delivery from Freight Ready. The driver Manuel was the BEST. 8 ft pallet…read moredelivered in the snow. What a gentleman! Give this man a raise. Such a respectful young man.

Always fast service my packages arrive on time. The guy was nice and professional. Good locationread more

I came to this store because it's conveniently close to my house but I didn't receive the kind of…read moreservice I expected. America waited on me as I attempted to return several items I didn't want. She told me that I was supposed to have my return items in order and my return skew wasn't sufficient for all the items I was returning to the same online store. She scanned the code from my phone and only allowed me to return the only item she could identify. I asked if I could come back at a different time and she said "We're always busy," so it wouldn't make a difference. I complained to the online store and they sent me another skew and directed me to use the postal service which turned out to be effortless.

MAY 20, 2023 I…read morereserved a storage online and pulled up about two minutes before they were closing 4 p.m. I was hoping I would be able to make time you know "Testing luck" thank goodness DANIELA being a sweet heart that she was helped me with no hesitation! I was thankful I made it before closing due to my situation. All in all would rate a 10/10 for Good service and cleanliness of my storage unit.

I've been utilizing Storage Pro for less than a year, within that time the rental cost of my unit…read morehas increased twice without a reason listed on the notice sent via mail. Also you are given a month to either pay the price increase or move your items. The bare minimum would be informing your tenants with a reason for the increase especially if they have been with your company less than a year. One increase is understandable but two in less than a year? Going from $154-$186? An explanation should be in order or an option to downsize units. Bad business practice for those of us who are active duty/veterans with limited time on moving our items or eating the cost of the price increase. Transparency is needed.

The lady who works here has a very bad attitude. When I asked her about shipping speeds and prices…read moreshe was very rude. After trying to fill out my envelope, she was mad because she had told me I didn't need to fill it out, then took away the pen and tossed it on the desk. Then I proceeded to tell her it wasn't necessary for her to do that. She didn't care, she just said - "you can go to USPS" That's when I walked out and won't be ever going there again. Save yourself time and avoid this place that has terrible customer service.

The new lady owner tried to rip us off and when I asked a simple question nicely , she flew off…read morethe handle acted so rude and unprofessional. I have never been treated so bad in my life. We will take our business elsewhere .My husband used to give them Alot of business but nope no more. They don't even deserve a 1 star .!!