I've been using this shop for a few years now. I refuse to buy a printer so I come here often. I…read morealso use the notary service. The owner is very friendly and helpful.

Merci is a complete sweetheart and neighborhood staple in our area. I always bring my packages in…read morefor drop off (UPS, FedEx, and USPS all pick up here). She has a little fridge with drinks for sale, and a community counter with cards/flyers from local businesses. Check the hours before you go, and say "hi" to Merci when you stop in.

Super easy to make my return here! Staff was super friendly and everything was quick and easy…read more Would come back here!

Customer service was awesome!! The ladies there went above…read moreand beyond for me. Forever grateful! Will use services in the future! Thanks again ladies!

Nice UPS store that is always busy, this is a very convenient location for west valley and Peoria…read morearea so there is normally a line and parking sometimes can be a struggle. But the workers are always nice and friendly. I got here a lot for returns. We have also used them as a notary and it was fast and easy.

I'm really sorry to have upset my wife. I'm disabled and use a wheelchair, and I ordered something…read morefrom Amazon, but it didn't work out, so I need to return it. (I really love Amazon's return policy!) That was quite a challenge! It weighs 22 pounds, which is too heavy for my grandma to pick up. The mistake was that I told my wife to take it to the UPS Store next to the Starbucks on Lake Plesant and Happy Valley. 24654 N Lake Pleasant Pkwy #103, Peoria, AZ 85383 I told her that the friendly, nice, healthy people would help her get it out of the car. Big mistake. They told her they were too busy to help and were very mean to her. Maybe we should change the description of the people who work there from, friendly, nice and healthy to, a bunch of lazy, mean people. After all, what is it going to be, maybe 2 minutes, to help grandma? Now I'm going to have to find a better place for her to go.

I had such a good experience at this UPS Store thanks to the manager, Alissia. She was so patient…read morethe whole time, even with all the chaos going on around her. Nothing seemed to bother her -- she just kept helping people, answering questions, and even picking up phone calls like it was no big deal. She made sure everyone felt seen and kept reassuring us that she'd be right with us. Honestly, you don't run into people like her very often anymore. This UPS Store is lucky to have her.

The employees at the counter are so friendly and accurate with how they accept your packages…read moreprocess your returns and or pick ups, providing all of their great services even has a post office on on site. Highly recommend.

The workers here were really nice and helpful. I went in to make copies and the worker set up the…read morecopy machine for me and got all the copies made. We also asked if we could have a fax sent to them and they obliged. He said he would call us when the FAX came in so we could come down to pick it up.

Location would not service my package. They wanted me to pay 37$ to put a box over a pre existing…read morebox. I pointed out they already have an identical item serviced earlier that day in the back without a box so why would i need to pay 37$ for another box...... i went down the street to another ups location and they took it immediately. -Location was immediately hostile -Older Indian female working the front understands zero customer service and is extremely rude and has no business in logistics -location is is saying that they are providing a service that they obviously are not Gabriel A Ramirez ADWM Bureau Veritas Arizona Department Of Weights And Measures 661-364-9111 I look forward to hearing response, thank you

Just came across this page. I used Westside back in 2023 to mail home furnishings after my father…read morepassed away. They were great with impeccable customer service. The professionally boxed wall hanging pictures with TLC then provided the most economical shipping method. They saved me a lot of time and eased my headaches. Thank You Westside!

Got an estimate for less than 300 dollars, agreed to have painting (no frame) shipped. Westside…read moreMail Center changed estimate to more than three times that unless it was rolled up. Other paintings with frames have cost me 275. A bronze, delicate, from Toulouse France costs me $450. How on earth Westside charges this much is beyond me. The most difficult people to deal with. Offer to ship, then switch to a high estimate. Unethical. I cannot purchase from the auction house that recommends these people, an auction house that will not accept responsibility for insuring a rolled up painting. Bradford's is losing my business. I know that means little to them, but in my experience, those who ignore such problems are ignoring others who have these issues. Very frustrating.

This review is for the crew at 9069 W Olive Ave Ste 111, Peoria, AZ 85345…read more The two people in your store Sunday June 7 2026 were exemplary employees. They went out of their ways to help us with a return after we left our traditional method of payment behind at home. It was important to me to get this return accomplished I'd been avoiding, so their help is appreciated more than they realize. I've definitely never had better service at any shipping spot. They actually made my day. I hope this gets back to them. Truly appreciate you!

I'm trying to write a specific review for the UPS store on Thunderbird road in Peoria, Az…read more I was the first one this AM, & Elizabeth was a great helper to me with my heavy packages & put my pre-printed shipping labels in a clear envelope that UPS provided. She suggested it was easier than taping them on( which I did for the 1st one) no one has ever offered that to me, & I always use this store for sending packages. I'm thankful for Elizabeth's help today! She deserves to be acknowledged for her customer service.

Helpful and have a variety of ways to help with mail / shipping needs. Definitely recommendread more

Well the website says open til 6. NOT THEY CLOSE BEFORE 5.00 PM. I think the mailing business…read moremust be a very hard job. The customer service is nill.