Ian is the best. Good service, fast quick hand and professional. He made my day. He helped me with…read moresome complicated issue within 5 mins

May '26: - I was politely the only one waiting in line. The…read morestaff ignored me. May '24: tl,dr: For basic needs, it's okay. For bigger needs, it's a hit-or-miss. Likes: + I like that I can pick up small mail here without having to talk to anyone. + They help mail out your passport renewal application. + When I needed help reviewing my passport renewal application, the nice lady willingly helped review all my paperwork. I am grateful for her patience and kindness. Non-likes: - They open kinda late on weekdays, at 8:30am. - There is often a long, slow line. - They used to leave the front door unlocked overnight. Not anymore... - When I needed help tracking my lost packages, the managers basically ignored me. - Crowded parking. Some folks may park right next to you when many other spots are still open, hindering your access. - I don't know why they suddenly removed my name from my PO BOX, giving me a big hassle. I had to repeatedly visit this post office to set things right so I can receive mail again. Oh bother.

I was looking for tracking in my package and the customer service rep was very helpful and…read moreexplained everything to me really well

I was honestly shocked by how dirty and poorly maintained this post office was. The floors,…read morecounters, and overall lobby looked like they hadn't been properly cleaned in a long time. Everything felt neglected and unsanitary. This is a busy U.S. Post Office serving the Huntington Beach community, and there is no excuse for a government facility to be kept in this condition. With so many people coming through every day, basic cleanliness should be a priority. The Warner Avenue location seriously needs a deep cleaning and much better ongoing maintenance. Very disappointing.

I went in around 4:45pm to drop off a package and there was a short line. Unfortunately there was…read moreone postal clerk working so there was a slight wait. However, the postal clerk was very nice and worked quickly to help everyone. Parking can be challenging due to the small parking lot, but overall it was still a positive experience.

Super limited usps and can't even scan QR codes? On top of that the guy worker is always super rude…read moreeach time like we are making him work harder.

Open after hours! Yah!…read more Has a working self service kiosk! Double Yah! I know there are reason's for USPS not to stay open after hours, like vandalism, so thank you for keeping this location open late despite this issue. =))

I have no idea what Nhu's problem is. I've come to this usps multiple times and never encountered…read moreher luckily but seriously I understand why so many people have such issues and have left bad reviews I came in today with only one individual in front of me in line. My purpose was dropping off some military care packages overseas for the "FIRST TIME". I had my custom forms already printed, and just needed to attach them which she prompted me to do. One thing I had noticed was how curt she was with our interaction but that wasn't an issue, I understand we're all busy. But after her directing me to attach the customs forms, as I was working on that in the office I noticed when other customers asked her questions or asked for assistance, she rolled her eyes and would just say "oh my god". Rude af. Whatever- so I go back to her to drop off the packages after attaching the customs form and she takes my packages and just prints me out a tracking. I leave but as I'm walking out I realize that I hadn't had to pay postage which confused me since I I never paid online with the customs form- it just gave me an estimate based on my package info and weight . I didn't want to risk having the shipment sent back or destroyed because of unpaid postage so I go back inside and ask her about it. That's when she gives me the nastiest attitude and says "why didn't you tell me that first" and I said "that's why I'm asking you and double checking right now?" And she just proceeds to roll her eyes and basically scold me for not letting her know- but isn't it your job to make sure these packages are paid for (?) I'm generally patient as someone who also works in a customer facing job, but this was extremely frustrating and I tell her "like I had prefaced I had the customs forms printed, but in no way did I ever say I prepaid for my labels? Also I also said this was my first time sending packages overseas to a military member and you would think you would care to double check since this is your job?" Mind you up to this point I had been nice with our interactions and genuinely just curious and wanting to take the correct steps but Nhu was just extremely judgmental and acting like she didn't want to help. Only until I had asked for her name, and a huge line of people started to form behind me did she finally switch her attitude. Unfortunately at the end of this I wasn't even able to ship my packages because of a zip code issue. I ended up going to a different usps afterwards for better help with this issue. So thanks for nothing nhu.

I scheduled an appointment online for a passport application for today last week and when i arrived…read more20 minutes before my scheduled time, there was someone else who said they've been waiting for over 30 minutes and also stopped by the day before to find out the passport office was closed. When I asked an employee for help, they explained that the office is closed because management doesn't want to pay for overtime so they closed early. The employee asked if I can come by the next day before 3pm and I responded with saying "no, because I work and I requested time off to be here. Which is why I also scheduled an appointment online. If you guys are going to close, then you should let people know." She responded with saying to call the numbers on the passport office to complain. I took photos of the phone numbers and everything else taped on the office doors. Both numbers listed do not work - they just keep ringing. It's pretty ridiculous if you schedule online for specific time and you cannot be helped by anyone.

Located on the corner of Susan St and Sunflower (catty corner of the IKEA off the 405 Fwy). This…read moreISPS location is my favorite location. Since it's the distribution center, they're open MUCH later than the typical post office. Their full service hours are Mon-Fri 7a-7p, Sat 8:30a-3p! I've always had great service here even when I was running in from the parking lot hoping to make it through the doors before they locked them. Even one time, although the door was locked, and the gentleman was standing there, he allowed me to pass him my stamped mail so it could go out that day. Like I said, the service has always been great here! I also love this location because they have self service machines inside the building and the doors are open 24/7. Tonight, even the general nighttime manager saw me at the machine and dropped died to chat. He was so sweet and friendly. The clerks here are always great too. Never had an issue by the way the postcard stamps are $.61 each. How I miss those days when they were $.15 each lol I guess the value is still good if you consider everything else has been inflated. I still highly recommend this USPS location for all your mailing needs..

Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of…read morebuilding. Once inside, although it has a smaller footprint it offers all the services. Very convenient and these particular postal workers are genuinely nice and reliable! Assuredly cheaper than those other large commercial shippers too.

This is my second time come pick up my Mail on Saturday and was closed, 9:30am still not open, and…read morealso the time before I came Saturday at 11:30am, I rent this mailbox for years and never happened like this recently, please!!!! check with the staff who have responsibilities to open for the people pick up their mail, it was ridiculous, I hopefully this review for the Main post office can resolved this problem. Thank you!

If there were 10 stars, this center would earn every single one! I've been using this AIM location…read morefor several years, and they have never let me down. The staff always knows exactly what needs to be done, gets it done quickly, and consistently finds me the best mailing price. Friendly, efficient, and reliable every time. I highly, highly recommend them!

Didn't realize this AIM Mail Center spot was part of Amazon's package pickup network. I can't get…read moreAmazon packages sent home because I'm never home (work) in time to get my stuff before package thieves claim them, so I've been utilizing Amazon lockers lately, especially with the nearby Amazon Fresh store in FV closed now. My usual Amazon locker was full, and AIM Mail Center popped up as a Amazon Counter. Cool! Once I received my package-ready-for-pickup email from Amazon, I made my way over the following morning to get my package. The store opens at 8am sharp - and the guy was on-time. He was friendly, prompt, scanned my email barcode and started to sort through the pile of packages behind the counter. No lines. No wait. I was in and out in a matter of minutes. In addition to Amazon package pickup services, there's a few walls of PMB (private mailboxes) - which are sorta like PO Boxes, except they can prob accept Fedex/UPS packages for you in that the USPS can't. Assortment of greeting cards, display signs, mailing supplies, copy machine services - you can even get your keys cut here. Not sure about the prices, but I imagine the value is that you can avoid the crowd at the post office if you ship here. Plenty of parking upfront depending on time and day - it's in the busy Albertson's shopping center with like 7 Kei Concepts restaurants.

This is my favorite post office to the point that I moved and I still drive here to drop stuff off!…read moreThis is the only post office I've been where the workers actually care. Keith is my numero uno helping me with packages all the time and Tina, the supervisor, was so helpful when I had an issue with a package not being forwarded and I thought lost forever, she took my number and said she would call. I held out hope, but also I know people get busy and it was a holiday weekend, but lo and behold, she called first thing when usps opened again. The other workers there have always been friendly and kind and I just appreciate them a lot!

Genuinely the worst customer service I have ever had. I had a package be sent here and the…read moresupervisor was unable to find it so she took my number to call me once it was found. After 4 times returning in person to check on package over two weeks they were unable to find it. I had called USPS numerous times and they kept telling me it's at this location. Supervisor never called me. Laziest person and place you could possibly go to. She should not have this job.

I always look forward , knowing Robert will always be helpful. The quality of service is always…read morehigh . Thank you Robert

Terrible service from Brian today (9/4). He should not be working a job where he deals with…read morecustomers. When I walked up to the counter and presented my packages that I needed to ship, he stared off over my shoulder and let out a big sigh. I was shocked and speechless. He then continued to pout the entire time he scanned my packages. He was incredibly rude. At some point it seemed that he realized how his attitude was coming across and tried to make small talk, but then reverted to being incredibly rude. Sad to see tax payer dollars to someone who likely makes people feel guilty for using the Postal Service on the daily.

Hector was great! It…read morewas my first time shipping out a package both internationally and for military. I had tried to fill out the customs forms ahead of time but mistakenly chosen the wrong kind for my box, so I ended up refilling the forms out in person! Hector was super knowledgeable and patient with everything though and made the process smoother for me! Thank you, and now I'm better prepared for next time!

First time visiting this location in a weekday afternoon…read more Parking space is limited but manageable. When I walked in, there was only one female staff who can speak English and Vietnamese working in the front. I wanted to get the certified mail so she gave me a certified mail receipt to write and asked me to also write the sender and receiver on my envelope directly. When I was done and then she was gone in the back storage room or something so the other male staff came to pick up the work she left. He asked me what was in the envelope and if anything I should not put in the envelope. To total was $8.58 which is way cheaper than UPS . However, UPS staff will print the delivery information to make sure no mistakes so I guess if you want to get the extra careful delivery service, paying more might make sense.