I had the same experience as Alice B. I ordered a sign that arrived in Norwood on March 2. The…read morestatus said "delayed due to weather", which was fine, but by March 23, there was still no delivery. The snow had completely melted. I called UPS, and after a lot of teeth-pulling, they said that they had no estimated delivery. I offered to come in myself to pick up the package, but they said that they had lost track of it and that I should ask for refund. Something seems very wrong.

What is going on with UPS in Massachusetts?? I have 6 packages from 5 vendors, sitting in the…read moreNorwood facility, some since over a week ago, and they haven't been delivered. Many were from before the weekend snow. I keep getting delayed messages. This is crazy. I've reached out to all 5 vendors to let them know of this horrific service.

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I flew in here in a panic 10 minutes before closing on a Saturday night with a color guide I needed…read moreprinted for an event table the next morning. The two women working behind the counter couldn't have been more helpful and kind, when I'm sure they were ready to close and start their evening. They came out to the self-serve printer to walk me through the process and ensure I could get my job completed. I hope FedEx appreciates the amazing customer service this store is providing!

always a friendly staff, ready to help you! fax machine included. Fantastic location!read more

Move from apartment in Holliston to Ashland: From start to…read morefinish my experience with this local company was wonderful! Very communicative, receptive of a date change on my end, movers were professional and friendly, they worked quickly and efficiently with no damage to any items. The cost was well worth it. I highly recommend them!!

I needed help shipping an item that I bought at an auction. The item is oddly shaped and very…read morefragile. Brian and his team packed the item perfectly with a custom made box. Brian took the time to call me, walk me through the process and answer all questions that I had. My box arrived on time and without any damage whatsoever! I would recommend New England Pack & Ship to anyone looking to ship important and fragile items. Top notch service and a great price!

They are a busy post office with nice people. Everytime I go there I have a good experience.read more

Has anyone ever been here when there isn't a line out the door??? I haven't! Waited 48 minutesread more

Really nice place, it's great what the employees have put together to make the place look grand!…read moreCustomer service is great!! I recommend Scott and Harry for the best selection of printers/devices!!

To be clear this is less about the Staples itself but more about the TSA PreCheck facility. I had…read more2 appointments and both were cancelled after I showed up for "technical difficulties". Just got back from trying again and yet again all appointments were cancelled. This has been going on for almost a month now. Basically any activity involving Passports or TSA or TWIC are not actively supported at this location and clearly no one is concerned about getting the facility up to speed. Avoid at all costs if you are looking for this particular service.

Very friendly staff. This is my go to store. I stopped by to get office supplies and ship things…read more Every time I've been treated very professionally and courteous. Five stars.

A simple kind gesture from employee Liz made my day. I was bringing in a package, trying to…read morebalance the package, my bag and my newborn in her car seat (not an easy task). I stumbled to the door, and saw a lady open the door, thinking she was holding the door for me. Liz smiled at me and said "I saw you struggling, let me take that for you, would you like a receipt?" Then she took my package and had me on my way. What service and kindness from Liz!