They can hire more than one person to help at this post office. There were more than ten people in…read moreline on a Friday afternoon and only one person at the counter. She was doing her best, but the line was not moving very fast.

Rudest place ever ! This is the only place that makes you buy your own tape then they ask you to…read moretape it your self. Not a problem but they are just rude about it , today I had clerk #17 other times it's been gentlemen but they don't seem happy to have a job . I have gone to 4 other different post offices and they just tape it and say have a great day . Won't be coming here again .

This post office WAS HUGE & clean! Definitely the biggest one I've been too, and I've been to A…read moreLOT. I went to reup on express shipping boxes and get a pack of stamps (I wanted a particular stamp for valentines and they haven't been available at other locations). I got the Keith Haring stamps, and 2 medium shipping boxes. Nothing special about the customer service. Plenty of parking available.

If you are having a bad day, just go into this post office and ask for Cat. She is honestly an…read moreextraordinary employee, every time I step into this post office I feel special and from what I have seen she makes every one feel this way. She is professional, kind and just an all around beautiful person inside and out. May God bless her all the days of her life for being such a kind person. We need more like her in this world.

I had the best customer service here. His name is Rene. So patient and so knowledgeable. Thanks…read moreRene!

Thank you Rene for providing great service and answering all my questions. Your kindness and…read morepatience were greatly appreciated.

Lee was so caring and kind!…read more I had bought the wrong stamps for my wedding save the dates and she was so patient, gave us advice, and went above and beyond to make sure my save the dates did not get damaged. Will be coming back here to mail my wedding invites and hopefully she is there again!

We had an appointment with Carina for passport photos and application processing. When we first…read morecame in the week before, she scheduled us for the following week. When we returned for the actual appointment, she told us the camera was not working. This should have been communicated when the appointment was made, rather than wasting our time coming back. (She said thw camera had been down for a while) The interaction was also unnecessarily rude and condescending. We asked straightforward questions about the passport application, and instead of offering basic guidance, Carina acted irritated and unwilling to help. After completing the application, we asked where we could find the information about what documents and items we needed to bring. Her response was essentially, "I don't know, somewhere there."

This location is okay. It's very slow in here and usually only has one employee present. Probably…read moremy least favorite location near me. I haven't had any necessarily bad experiences other than the long wait times, everything else seems to function as intended.

Never open at 8 AM for PO Box access like listed on their website. Been here multiple times at 8 AM…read more& waited for 5 minutes & the door is still locked even though when I call they said it should be open.

I love this post office. I've been coming here for years. There's one guy that I always deal with…read more It is super cool. I backed down a man may be in his 40s. I can't remember his name right now... Maybe Steve? Anyway, today, I was there on a double Jonathon and he was super gracious and helpful and just made me smile so there's all kinds of good things sometimes I do alone but the people that work here are like really good at what they do and they are a pleasure to deal with so if you don't have a good experience in this post office it's probably more about you. I would put my post office up against any other local post office. How are you recommended 10 out of time

Passport service was TERRIBLE. Made an appointment at 10. Arrived at 9:45. The lady at the counter…read moretold someone in the back there was an appointment. We were asked to wait in the lobby. 10:25 still no help. There were now two people at the counter and NO ONE else in the building except us and another passport appointment also at 10. When we asked about helping us since our appointments were 30 minutes earlier, we were rudely told that they were busy. And yet neither person was doing anything except getting change for a $20 bill. The thing I HATE is you know we need your help and you treat us like without any respect for our time. When asked about the policy for taking appointments Jonathan said there wasn't one and continued not to help us. Then finally at 10:45 helped the first family and then us. What should have been done at 10am now took us an hour and half trip. And after all of that Jonathan smugly acted like he was so "helpful" and kind. DO BETTER! Take appointments on time. That's what they're for. Treat people with respect. You want respect, it's a two way street!!

Why is it that this post office can put this unsecured box out for outgoing mail. When all…read moremailboxes are secured to a certain extent. The African American post office worker always uses the excuse that it's secured and that she always fishes out the mail afterwards, but when it's busy she lefts it build up before she gets the outgoing mail. One time my mail was put there and my bill was never paid to the correct credit card but someone tried to fraudulently make someone else with my check. She states she only puts mail in there when someone hands her mail when she is with a customer but that is totally false because I stand inline to hand it to her or other mailmen working the post office. I find her to be quite rude in her explaination because other post office workers just put the mail behind to the side behind the teller window where they serve you. It's definitely more secure since in this shallow tray bad people can grab your mail and leave. Can you replace this shallow outgoing mail tray with some more secure and replace this woman who I find to not do her job to secure our mail.

This review is in comparison to the handful of other SoCal post office locations I've been to. I'm…read morerating this post office as 'good' because both times I've been here, the lines haven't been long and I've only had to wait a maximum of 5-8minutes. The first time I came, there was only one worker and the second time there were 2. Finding this post office was a bit of a challenge as it's very hidden (moreso if you're coming from the Von's side of the parking lot). The location itself is small but the air conditioning is very cold, which makes waiting in line not so bad. Workers were professional and not as rude as some of the other post office locations I've been to.

I should have written this a long time ago. I had a box with Reed for years and years before I…read moremoved to Texas. Reed is awesome. If you ever need any assitance with shipping or a mail box, copying and so much more, go see Reed. Keep your money in Whittier and support small businesses.

The guy who owns this place rocks. I first stopped by to buy a roll of packing tape since my sister…read moretold me the it was only $1 (unlike the $3 that the US Post Office charges). I was shipping a laptop via USPS--I planned on getting the tape and packing it at home. The owner asked if I only needed the tape to ship the laptop, which I happened to have on me that day. I said yes, and he went to a storage room to find a box that would fit my computer, then packed IT FOR ME, and told me that there was no need for me to buy the tape. I offered to give him money for helping me out, but he declined and said it was no problem. He even told me that for the weight of the item, it would be cheaper to go down the street and ship it at the post office. The owner's a quality person. This kind of customer service is hard to come by, so definitely go if you need to ship, copy, or fax something.

This is my local post office. I live near here…read more The staff that work here are my "friends". Each of them are kind and nice to their "guests". I know that they don't always get treated well and I see it each time I come here. Some of their guests...if that's what you want to call them, can be rude, in a rush, short tempered. You get me! And they keep their composure and posture, no matter what they are dealing with. It feels like people forget that they are employees working at a job, the way that some people treat them. And I don't like it. When I come, the person that usually helps me. Because they are always working here is, LORRAINE. i call her my Postal Angel. She's so kind. She is helpful if you're going through any. Situations with your mail needing to forward mail, stop mail, hold mail, change your mailbox key, if you live in a community where you have a lot of mailboxes. I see the way she interacts with the community because I always pay attention to the "experience" wherever I go... restaurants, coffee and tea spots, at businesses in general. I am a people watcher. I'm an observer, and that's why I'm doing a review of the Post Office. I know we're quick to complain to the top and want to speak to management for the bad stuff... I think we should also praise people for the good stuff. So before I drive out of the parking lot right now, because i'm mailing another box for my baby sister that lives in the east coast, I wanted to give this shout out to Lorraine, and all of the employees that work at this post office. It's a blessing to stop by here when i'm running errands. How about everybody be nice to your Post Office employees? And to your mail service people, when they bring your mail. Do you know how hot it is outside? Do you know how many dogs chase them? Do you know what it feels like to carry around those bags? Let's be grateful for the jobs we have and for the people that serve us every day, even if it's their job and they get paid for it doesn't matter. We should still have good manners and appreciate people when they do special services for us.

Every single time I visit this location I regret it SO much. The line is always long, always short…read morestaffed, and they let other customers cut you and just allllllow it. Super annoying id suggest taking the few minute extra drive to the location in Whittwood and you'll have better customer service and be in and out in no time.

If you need to apply for a passport here, DONT DO IT!…read more I applied here over a month ago with the necessary documents (Social Security, School ID and State ID), the lady doing my application ONLY took my State ID and because of that it has delayed my passport and now I have to take time out of my own time to send in documents I had prepared to begin with, just because she couldn't do her job correctly.

Horrible customer service .. I had an appointment for a passport @1130 .. supervisor decides who…read moreshe helps.. The line to the normal us post office was getting long and she decided to have me wait longer. Other people with passport questions or small items: like forgot their birth certificate she takes. It is now 1215 and barely getting seen.