I had this location print out menus for my restaurant, they were fast, super friendly and I…read moredefinitely saved a bunch of money going this route, I definitely got my money's worth! I printed my menu on Jan,21 2026! Kavish and Anthony, the two gentlemen that helped me and deserve honorable mention ! I highly recommended this location specifically!

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.

Poor Service, Miscommunication, and Zero Accountability…read more My Situation: On October 2, 2025, I visited this UPS Store to ship a set of important documents to Mexico. I asked for overnight delivery, was quoted about $93, and understood it might take a couple of days due to international shipping. My goal was simple: get these documents to a hotel in Mexico as quickly as possible so the recipients, who were traveling, could receive them before checking out. Once I got home, I noticed the receipt showed an estimated delivery date of October 8, not overnight. I called the store immediately (as my screenshots show) and was told overnight service to Mexico doesn't exist, and that the printed date was correct. My recipients extended their hotel stay to wait for the package. * By October 7, tracking still showed delivery for the 8th. * By October 17, the package still hadn't arrived. Tracking then claimed the hotel room number was incorrect which made sense, because the recipients had already checked out after waiting longer than planned. * Later the tracking message changed to "address information required," even though I provided the hotel's business card directly to the store clerk when I shipped it. At this point, all I hoped for was the package being returned to me. On November 17, I called the store and spoke with the manager, Cindy, to request a refund since the package never arrived on the date printed on my receipt. Instead of helping, Cindy was agitated, condescending, and dismissive. She questioned me multiple times with, "What does address required mean to you?" and blamed me for the issue, saying I should have checked the address myself -- even though I handed them the hotel's business card and watched the clerk enter the information. I calmly tried to explain, but Cindy insisted her employees would "never" do that. When I asked her to stop yelling at me and told her I would leave a review and contact the BBB, she hung up on me. Not once was I offered a refund, a partial refund, or even basic respect. This situation was mishandled from start to finish miscommunication, zero accountability, and outright disrespect from management. I would never trust this location with important documents again. I often ship to Mexico but decided I'd go UPS this time. You might get lucky here but I definitely won't be taking that chance again.

If I could give Michael 5 stars I would. I've utilized this store for Amazon returns once before…read moreand the dark-haired lady (I assume some form of manager) had a poor attitude/demeanor then and had the same attitude today. Except that it was with her own employee. He mentioned he was new but was able to display the best customer service skill under pressure. Meanwhile, this manager is shouting out directions and correcting him in front of customers. This is not how you do business or treat your own people.

I'd like to give a huge shout-out to Bakari at the UPS Store near my hous. He is always incredibly…read moreattentive, quick, and efficient -- he gets you in and out the door in no time. His positive attitude and great personality make every visit easy and pleasant. He consistently goes above and beyond to help customers, and he absolutely deserves a raise for the outstanding service he provides. Bakari is truly an asset to the store!

I went to return an item and there were several people in line. All of the employees were very…read morefriendly and polite, but a gentleman named Bakari really stood out. You would think the he was getting paid by the job as fast as he was moving. He mowed through that line quickly. I usually have a bad experience at other locations but I will definitely be using this one from now on.

Notary & fax here all in one place. One stop shop…read more Very convenient & prompt fast service. To fax it's 1.50 a page. Notary was fifteen dollars. Worth it for us bc my wife needed this service just recently. This shop is walkable distance from our home but we chose to drive bc it was raining that day. Absolutely we would return over & over again! My wife even purchased forever stamps here before & they do digital fingerprinting as well! Love that they provide these services!!!

Love this local store. Almost chose to mail my item in another local city but decided to wait to…read moresupport local businesses. Love the staff here. Full service support and they are so patient. They take their time with each customer and serve each person with care. They don't rush you and explain all your options to you. They even offer some cute mailers. There are PO Boxes for rent and free boxes/ envelopes for USPS flat rate options. Full service support!!! I'm so glad i waited to mail my items out here.

It was easy and the employees were very nice. It's close by and easy to get into. If you need to do…read morea quick easy return I would go here.

This is not about the local FedEx offices. This is about FedEx in general. When it absolutely…read morepositively needs to not get there on time, always select FedEx. They will not disappoint.

Randy was awesome. Save me some $storage place is priced fairly units are clean and it's right…read morebehind the police station in Galt ..awesome

Randy the site manage was awesome and beyond helpful with getting all dialed in! He was very…read morehelpful with getting things dialed in with my insurance which allows helps! Nice facility with easy access.

Definitely five stars *****!!!! Arrived on time and was friendly. I will always use this company…read morewhen I need something delivered and will tell all my friends to use them as well!!

I would give more than 5 stars if I could. I live in Walnut Creek, CA and I needed something…read moredelivered immediately to San Jose. Thanks to Marathon Express, they were quickly on their way and saved the day! Definitely need to call them you need something delivered ASAP for a great price as well.

AJ was very kind and helpful! We walked in and were immediately greeted…read more He had previously helped us with scanning some documents, but this time we went in for the U-Haul services. He made it a really easy process, and we were able to rent the U-Haul quickly. Fortunately, he has a simple system for after hours returns, so we were able to return the U-Haul same day. The U-Haul was spacious, and I was able to move everything in one trip. For the rental, it was $20 base price, $15 safedrive insurance, and $1 for every mile. He even gave us his business card to message him if we had any issues. 10/10 guy and service. Thanks AJ! We'll be back for future services!

My wife and I are small business owners that are frequently shipping items using the big three…read morepackage carriers (FedEx, UPS, USPS). Prior to the creation of stores such as Postal Annex, I would have to make three separate visits to the aforementioned package carrier stores. Fortunately, our society is shifting to methods that support efficiency. Efficient is exactly how I would describe my experience at Postal Annex. Walking into the establishment, I was greeted by an employee who inquired about the services I needed. I showed him my pre-labeled packages for three separate package carriers, he took the packages from me, scanned them, and handed me a receipt with tracking numbers for all three packages. In less than three minutes I was out of the door and driving away in my car. If you're like me and enjoy the thrill associated with finding ways to maximize your time, I recommend visiting Postal Annex!

We've been here a few times & have appreciated helpful service with getting questions clearly…read moreanswered & having procedures explained regarding shipping back returns. The store is spacious, clean, & organized.

Shoes we purchased online, proved to be the wrong size and we had to send it back via UPS per their…read moreinstructions. I wrapped the shoe box up very carefully with, I thought was an approved method using heavy duty postal paper and clear postal tape . . I got to this UPS store and was told it had to be a box inside of a box. For a nominal fee, they would sell me a box. I said no, I went home and put the shoebox in the only box I had which was 10 times bigger than the shoe box and they took it. And you wonder why UPS is laying off 20,000 people.

Very personable and came out to notarize some docs for me. On time and thorough. Would use again.read more

I contacted Joey today with a request for his skills as a process server and he did not disappoint!…read moreIn fact, he exceeded my expectations and got our documents served this very afternoon! He understood that we needed our documents served asap and he did so without delay. Then, he made sure to email me the Proof of Service so that I could e-file it right away, too. Joey was also incredibly kind and he was willing to meet me halfway to reach him, when I had a long commute. His rates are very reasonable and he is the consummate professional. Look no further than Joey if you want the best! He's wonderful and I wouldn't hesitate to work with him again!