1/28/23 It's the closest & convenient USPS & wanted to drop off cards for late bday cards…read more So this is located in the plaza where many other shops are located. It was quick survey & perhaps it's not such a fair review at the end of the day on a Saturday. There was litter on the floor & it made it look unkempt. The lobby that is already closed (6pm) is small. No muss, no fuss.

I've come in several times Natasha and Tee. are always very helpful, fast, professional places is…read moreusually pretty clean, often able to get in and out very quickly.

I was so nervous when I saw the overall 2 star review for this location. Whelp, at least they're…read moreconsistent and refuse to do their jobs. I go request a mail box key for the mail unit. I just moved in the neighborhood. They call me a few days later to say pick up the key. The key didn't work so I took it back to them. Now it's only one person that does keys and she didn't do that one, so that one magically appeared out of nowhere and opened box 8 instead of my box. I could see someone else's mail. Truly a joke, when I guess she returned from vacation, it made sense to make this not a priority and do 2 weeks of catching up and if I wouldn't have called today, no telling when I would get the key. They say Friday but I won't hold my breath. Now I have to go drive and be inconvenienced and pick up my mail, because of the incompetence going on.. then they want to try and justify their mistake by telling me what they see in a log. Look lady, I only picked up a key you guys called and told me was ready, brought it back when it opened my neighbors box instead of mine in front of a USPS supervisor. He could have fixed the issue but wanted you guys held responsible for your own mistake. Now you're on the phone telling me the one person who does the keys don't have it logged and never been to this address. Which is neither here nor there to a customer. I don't know what you guys processes are like. It's definitely one thing, flawed!!! And it's more than one person making keys if she doesn't have a recollection of it. Maybe that should be the hot item on your list, smh!!

The Frisco Postal Service has been AWFUL in the 20+ years we have lived here. Mail is still…read moredelivered to the incorrect address, is not delivered at all, and packages requiring signatures have been signed for by postal carriers and just left in the mailbox. The phone number is VERY RARELY answered, and in-person service on Stonebrook is less than stellar.

I love this business. They have so much more to offer than any of the UPS or FedEx stores. They…read morecarry a large inventory of boxes and supplies and their customer service is the best!! I ship a lot of weird shaped parts for my business and they always have the box I need, or make a box for me. They even help me pack if I need it. I cannot recommend them enough!

Sandi and the entire team at Zip It are just great. I've used them for everything. They have…read moreprinted signs, banners, and custom jobs for me. They can even help you figure out what you're trying to do and the turn around time AND price are awesome. Shipping with them is the easiest experience ever.

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

I know people only tend to write reviews for bad things that happen, but I think this is a great…read morepost office. I recently mailed a package and the postal worker asked me if there was a suite and I said no. But when I got home, I realized there was indeed a suite and I was able to call back up there and they added it for me. I never expected in a million years they would put me back on the phone with the person who helped me and they would adjust the mailing address for me. Completely unheard of customer service in these days and times where service is typically lacking. Thank you so much, Little Elm post office!

NOT AN ACTUAL POST OFFICE! Fix the name of this. This is ridiculous. Wasted so much time driving to…read morethis place that isn't even a real post office.

got here at 12:30 and it says it closes at 1pm. Was already closed. definitely ain't a post office…read moreat all?

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

they are always so helpful and pay attention to details to ensure my shipments get delivered. Stop…read morehere first for you parcel needs.

I found this Post Office when I first moved to the area about 4 years ago. This is my go to as…read morethey are not far from my house, great customer service/Staff and the best part is that (at least in my experience) it doesn't matter what time of day that you go there is never a crazy long line or wait.

The desk clerks should greet their customers with a "Hello" rather than seeming unhappy.read more

The Colony is growing yet we are still stuck with the worst Post Office with outdated equipment and…read morelaziest staff. The self service machine needs to be serviced any time I go to use it. They never restock any of the priority or express labels or packaging and if you ask about it, you're met with a surly attitude telling you to check another post office. This is after you wait in line for 30-40 minutes. I'll drive to the next town before I ever waste another minute at this post office again!!!!

The Colony Post Office continues to disappoint! Why is nothing beig done to improve the performance…read morefrpom this office? On February 21st I received a credit card bill from Citi Bank due on March 19. Because of past poor performance I decided to drop off the payment at the outside mailbox at the P.O. On March 16 I got a reminder that the payment was still received. I called them and started the work to get Citi paid. I was told that if it showed up after the due date and the payment had been processed over the phone the paper check would be returned. To this date April 6, 2026 it still has not shown up t Citi? Can't this office be merged with another more effecient post office in a neighboring city??

The people who work here are not nice people at all I walked out they were so rude and not helpful…read moreat all. They are very close to home but from now on I will go the extra miles to the FedEx where they are kind helpful and nice to work wit.

This location's employees are very helpful and pleasant every time I come in. Both registers are…read morealways staffed. Receipts are given with every transaction and supplies are offered if you didn't come in with what you need to fulfill your transaction. It's very organized and clean throughout the facility. The only drawback for me is that during busy times, personal boundaries maybe invaded a little.