GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!

Do not ho to this establishment when I first start going there 10 years ago service was great, now…read morethe owner is rude. no receipts and tracking for ebay. i was charged for 24 pounds on my package which it only weighed 10 pounds. since It was on a ebay label, did not find out until weeks later. i was charged 126.00. no refund

Avoid like the plague. Worst place ever staff is extremely really rude…read more Every time I have been there the person behind the desk yells at the customers. Place is dirty as well. Do yourself a favor. Avoid

04/26/22- Tuesday…read more Veteran-Owned (Prior USMC/ Marine Corps) Business!!! He's very fast. I paid the the same price. Will definitely return.

Not impressed. My pre-paid postage package was too large for the mail receptacle and there were no…read moresigns as to where I could drop my package, although there was a sign telling customers where packages could NOT be dropped. Consequently, I had to stand in line. Also, I chose to go to this facility because it's the main facility for Plano and I needed my package to depart the facility with the early collection parcels. I arrived at the Post Office in plenty of time to make the early collection time. My package, however, did not begin tracking until almost midnight, so it likely was not placed in their internal collection location until after the early collection time. Poor customer service.

Helpful and informative. Was able to get stuff done quickly. If you're in need of administrative…read moreassistance they are the place to go

First time using FedEx Office printing services and it was great. Anna answered all my questions…read moreand would check to make sure I didn't need anything. She provided different samples of paper to see which kind works best for my project. I visited on 09/03/25. Just be careful that files bigger than 50mb will need assistance from an employee to print. You will also need to put your files on a flash drive to make things easier for yourself.

Angie is very quick and thorough. It is so nice to see accommodating and friendly faces.read more

The BEST postal office I've ever been in. It's always a joy to come in here, as the workers are…read morereally great people! I used to dread coming into USPS, but not after having this as my local post office! This past fall, I've had to ship a lot of packages and was here almost every other week! The workers always had a smile in their face and were very patient! Service is quick/lines move fast, the place is always clean, and everything is very efficient. The only thing that could be a headache is lack of parking spots on busy times (Christmas shipping season). However, spots open up after about 2-3 mins anyway! I am truly grateful our town has such a wonderful crew working the USPS! It really has been a godsend having such helpful and kind people help with any of my mail needs! Thank you Prosper USPS!

I went here today to buy a shipping box and the lady that helped me was SUPER helpful and friendly…read more She found the perfect size box, I was going to go home and pack it up and affix the label and bring back but instead she reprinted the label for me and packed and shipped it up for me. She went above and beyond to be helpful. I will go back for other shipping needs and if I ever need a u-haul. I didn't know they rented u-hauls but I'll bank that info for later!

Awesome place. The couple who run it are very nice and always go the extra mile with the personal…read moreattention they give everyone.

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

they are always so helpful and pay attention to details to ensure my shipments get delivered. Stop…read morehere first for you parcel needs.

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!