USPS is raising the bar with their mailing boxes. Purchased a box that included 8 pieces of tape so…read morewe don't have to buy a whole roll of tape . Very convenient! This location has Good customer service with a bit of an attitude.

Stopped in this post office location because it's a bit of a pain in the _ _ _ going to the…read morePearland post office. (I try to avoid going down Broadway if at all possible.) This is a smaller post office but despite having 4 people in line ahead of us, the line moved fast. Iris helped us out and was fabulous. (I sometimes get nervous going to the post office because I feel like 9 times out of 10, the workers are miserable.) Not in this case, she was pleasant and helpful. Only needed some stamps and was in and out in under 5 minutes. I'll definitely be coming back here for all my post office needs!!!

Entirely self service. Dozens of people working here. Zero would come up front to do a simple…read moreaddress change verification that US Postal Service requires. This is the largest postal office I've seen and now I completely understand where my taxpayer dollars go completely down the drain. Absolutely astonishing at a building the size and dozens of people frustrated in the lobby trying to figure out how to use self service items that they offer no assistance whatsoever. Especially when there's closed doors and no way to ring anyone up for service, etc. you'd think someone would have the common sense to check upfront from time to time given the parking lot is full.

If I were them, I wouldn't claim this business either. You see the reviews. You see the ratings…read more They have disgustingly terrible and abhorrent characters and personalities. There's nothing customer service about this place. They are rude, lackadaisical, pompous, and arrogant.... Not to mention condescending and spiteful. They expect people to know their protocol without them explaining anything to us. If one store or service tells us one thing, they say that's not how it's done here...even though that's how the business told us to do things. If they have a problem with consistency, they need to talk to each other instead of making the effort, agitation, and aggravation go toward the customer. I will emphatically never visit this location again. I felt my lips twitching the entire time the certain staff member was "speaking" to me.

My goodness. A few members of the staff here have terrible attitudes…read more They are condescending and rude. We don't work there. Maybe...just MAYBE we don't know certain protocol and are ignorant to shove processes. You're there to HELP. Having a pompous and haughty attitude will get you NO WHERE. It's ridiculous.

I have not yet been to the actual post office location, but I believe this is the location that…read moreservices my neighborhood. I have lived in Lexington Grove now a little over a month and almost every other day I have trouble getting the key into the lock in my mailbox at the front of my neighborhood. The mailboxes look like trash as it is. They are all beat up and broken and the locks desperately need to be serviced or greased. Some of the doors are even pulled off and sitting inside the mailbox. I have had to grease up my own lock multiple times just to get the key into it to get my own mail. Given how the city of Missouri city seems to take so much pride in itself, I find it strange that the mailboxes look like utter trash. Then I have to walk out in front of a collision shop with God knows how many cars lining my street just to get my mail and grease my own lock. Not even the city of Houston is this bad. I've tried calling the post office to report this, but no one has ever answered the phone.

Went to send out paychecks. This facility is always busy but quick moving. The Associates are nice…read moreand always highly knowledgeable. Even though the price of sending packages and stamp are constantly on the rise, this facility remains functional and proficient.

This is hands down the worst post office I have ever dealt with. There are consistently only two…read moreemployees ( this lady and a black guy with glasses) working, and they are rude, dismissive, and completely unprofessional. Every single time I come here and ask for help, it turns into an issue. The package drop-off has been broken for most of 2025, and despite multiple complaints, repair requests, and attempts to speak with management, absolutely nothing has been done. It's excuse after excuse with zero accountability. Today was no different. I came in to drop off a package and, unsurprisingly, there is STILL a sign saying the drop-off is not fixed. Not only that, I couldn't even get a receipt to prove I was there. When I asked if the counter could accept my packages, they said yes--but refused to provide a receipt because they were "too busy." That alone is unacceptable. When I asked when they planned to submit a request to fix the drop-off, the employee was, as always, dismissive and uninterested. He repeatedly said, "I don't know," as if the issue has nothing to do with him. When I pointed out that letting this problem drag on for an entire year defeats the purpose of efficiency and actually makes their jobs harder, his response was, "I don't give a damn." That statement says everything about this location. The employees don't care, management doesn't care, and customers are treated like an inconvenience instead of the reason this place exists. This post office can't even handle basic operations, yet somehow finds a way to take its incompetence out on the public. I despise coming here, and it's infuriating that this is the only post office serving the area

I came in on a busy Friday at 1:30pm and the line was long yet they quickly assisted and made my…read morevisit quick.

The store never opens up on time! Stood outside the store in the Texas heat for 30 minutes, just…read morefor the employee to come and tell us thats waiting the owner said not to open until 12pm! That an hour after the sign says it opens at 11am. He goes in and leaves everyone outside! We were told that we couldn't contact the owner! Ill never visit this location again, will drive out the way to another one!

Don't mail anything through USPS here. Charges are double. I packed my own box - very small and…read morelight...and was charged over $10 for Ground Advantage. Not even Priority. I've been going to this location for years but I believe the owners may have changed. The saving grace was the young lady who helped me. She was great.

Very easy 5 stars…read more PostNet helped me print all the last minute materials for my wedding(menus, table numbers, etc). Though I was on a time crunch and had a complex order, they went far above board to accommodate my request and complete it perfectly. Thank you Shabbir and PostNet! Super fast, excellent communication, and very fair price, highly recommend!

I wouldn't suggest anyone use this Post Office Service. I currently have a PO BOX at this location…read more I have had 2 packages with 30 Days to complete disappear. Package 1 was marked delivered, yet a letter was never placed in my box to notify me of a shipment to pick up. Package 2 was delivered to the PO Office at 9:27am and was marked delivered, at 9:50am marked unclaimed ALL ON THE SAME DAY. The staff is no help, When I contact the PostMaster at this branch she always state "I'll look into it, give me you information and I'll call you tomorrow". I understand she might get busy, so I call her back after 5 day". I have even called and emailed the regional postmaster, yet nothing has been done.

This is by far the RUDEST USPS office that I have ever been into but I've continued to use them up…read moreuntil now due to convince. In addition to their poor attitudes, theyve recently "misplaced" an over night package of mine. Avoid this location at all costs.

Jamal helped me with my return today and made the process super quick and easy. Every time I come…read morein, the staff is always kind, efficient, and works at a great pace. Really appreciate the consistent service!

The wait times were far too long, the customer service was poor, and the showing instructions were…read moreconfusing and difficult to follow. I also spoke with a man who appeared to be a supervisor, but unfortunately, I was never given his name. Overall, the experience was very frustrating and unprofessional.

I've been going to this post office almost all my life. I never had issues with this post office…read more They are pretty quick too. Customer service is on point because the majority of the time I'm clueless about mailing packages. It's the closest to my parents house. The only thing I wish the post office will be open later on Saturdays since that is the only day I could go

The worst location. Never more than 1 employee at the counter or in the building…read more More staffing needed asap.