1. US Storage Centers

    1. US Storage Centers

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    Torrance, CA

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    US Storage Centers

    4.5 (110 reviews)
    Open 9:30 am - 6:00 pm
    Updated 2 months ago

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    My Company's Logo

    I just wanted to take the time to recognize the property manager Mr. Enrique Hernandez and Mrs. Hernandez. I wanted to share my gratitude for the excellent service provided. They are very knowledgeable and made renting a unit a great experience. In the future I will definitely be recommending the facility to family and friends. Regards, Lidia Rodriguez Angel Senior Care

    Jesse D.

    The staff is very friendly and facilities are clean. The downside after being there 4 years with an awkward 4'x5' my unit went up to $115. I found the same size unit at Extra Space off the 110 freeway and PCH for $50 less per month and much easier to access from the freeway. Also, unlike other storage facilities this one does not pro rate a refund if you move out early. It might be possible to do a partial payment at the beginning of the month. However, I was told today there's a pro rated move in, but not for move out and that since I paid in full for the month US storage will be keeping the money for the remaining 12 days.

    This is real rodent urine and defecation.

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    Photo of Shaun S.
    431
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    6 months ago

    Business owner information

    Photo of Maddie D.

    Maddie D.

    Hi Shaun, we are thrilled that you had a positive experience with us!

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    Photo of Sarah H.
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    11 days ago

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    My L.

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    2 months ago

    Enrique and Marcia were very friendly and helpful. The facility is secure and clean and they offer a free truck for moving.

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    Maddie D.

    Hello Kristin, thank you so much for leaving us a great review!

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    6 months ago

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    My L.

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    6 months ago

    Enrique was very easy to work with and made the sign-up process easy and fast. He was communicative and helpful.

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    My L.

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    7 months ago

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    My L.

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    2 years ago

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    2 years ago

    Very professional location. Joan made check in real easy. Management is always on property for added security

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    2 years ago

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    2 years ago

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    2 years ago

    Enrique was great. The whole process was efficient and clear. Having use of their van at no cost for move in was a money and time saver.

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    My L.

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    Photo of Jesse D.
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    7 years ago

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    2 years ago

    Great customer service, Enrique and Marcia found me the best space at a great rate and deal very Professional staff

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    2 years ago

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    2 years ago

    Enrique was very nice and extremely helpful. The facility is clean and well maintenance. I look forward to making this my permanent storage.

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    Bita A.

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    4 years ago

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    4 years ago

    Nicolas is a cool guy was totally helpful with my move out made the process quick and easy

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    3 years ago

    The manager here is so rude don't bother coming here. Very judgemental and she acts annoyed when you ask her a simple question.

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    Amy D.

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    5 years ago

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    4 years ago

    I like this place. The staff is always awesome, the place is clean and well maintained, and quite frankly the employees are good people.

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    Photo of Julian H.
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    6 years ago

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    3 years ago

    Enrique was very nice and professional. It was easy to set up the storage unit. I would recommend this location. Thanks!

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    6 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    10 years ago

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    Photo of Jo L.
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    7 years ago

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    Christa P.

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    9 years ago

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    4 years ago

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    Photo of John D.
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    7 years ago

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    3 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - US Storage Centers

    Review Highlights - US Storage Centers

    Robyn and Bill have always been very helpful and kind as moving and my storage needs and changes have arisen.

    Mentioned in 21 reviews

    Read more highlights

    SecureSpace Self Storage West Carson Torrance - SecureSpace Climate Controlled Self Storage in Torrance, CA.

    SecureSpace Self Storage West Carson Torrance

    (30 reviews)

    Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

    Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

    SoCal Self Storage - Manager out during open hours and open back room to supplies, bolt cutters, and security system

    SoCal Self Storage

    (48 reviews)

    This facility and the folks working here continue to be wonderful. Shout outs to Elsa and Zoila for…read moretheir exemplary customer service; every interaction with them is professional and friendly. Also, SoCal Self Storage's rates are well below what I have paid elsewhere.

    Elsa's a sweetheart. Zoila, the manager, not so much…read more She definitley doesn't come off as warm and friendly as Elsa. She has an issue with customers cleaning and decluttering their storage if it takes a couple hours. She called it the multi-hours policy and referred to it in the contract. Apparently, there's a time limit for how long you can spend at your unit to sort out things. So this is what a monthly minimum $100 fee buys you, huh? Funny how this wasn't mentioned at all when I signed up. She then started veering off on how she applied this rule to everyone so she can filter out homeless people who loiter. I would recommend using critical thinking to discern which customers are actually cleaning and decluttering their storage versus assuming everyone is homeless and loitering. I've rented with many companies, and have never heard of such a policy. I had to explain to her that cleaning and decluttering comes along with the territory of renting storage units. So I DO NOT recommend renting here. Mind you, the last place I want to spend my day is in a hot storage unit with no climate control to declutter and downsize, but if I need to, I want to know there's no micromanager who's sitting there with a timer. Ironically, she says the multi-hour rule is to not profile people who are homeless. So the solution here is to profile everyone. Genius. Had I not signed up with Elsa, I would have NOT given my business to this location. I'm questioning what kind of attitude customers would receive regarding any other concerns.

    Spencer Street Self Storage - Spencer Street Self Storage interior climate-controlled units featuring freestanding storage compartments with secure roll-up...

    Spencer Street Self Storage

    (17 reviews)

    RV BROKEN INTO - DRUGS USED INSIDE - TOTAL LOSS! They do not deserve even 1 star…read more We had our Class A motorhome stored at this location for 13 years before Spencer St. Self Storage took over. In May, our RV was broken into, trashed, and used for drug activity. Our insurance company deemed it a total loss. When we reported it, the staff (with the exception of KJ) were dismissive and rude (Sylvia) irritated that we were upset about the break-in. After taking over the RV lot, they more than doubled the rent without making any meaningful improvements--just some new parking lines and numbers. They advertise security cameras, but apparently nothing was recorded. There's no real security presence at all. Sadly, what used to be a safe, reliable RV storage facility has completely gone downhill. Do NOT recommend this business.

    I have been using this storage facility for 9 years. We have been broken into 3 times since we…read moremoved to an outside storage unit that allowed 24 hr. access. They promised 24 hr guards, and cameras, but neither worked that well!. They didn't even have a camera pointing in the direction of our unit!! (they told me that they are working on that!). So, i finally moved out, but when we arrived on the moving day, we couldn't get into our unit because someone tried to break in again and damaged the lock! The manager came out and cut the lock off and charged us $15 dollars!!! really?? After the tens of thousands of dollars I've spent renting their units, and the thousands I've lost in the break ins, they have the balls to charge me to cut off a lock for a burglary that they should have protected us from?? So, i wrote a letter to the company and have not heard back from them, so it was time to type this one up! Don't bother with this crappy company

    US Storage Centers - selfstorage - Updated September 2026

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