I'm not one to give chain auto service joints great reviews, but this Jiffy Lube is always on…read morepoint. They don't try to sell you products and services you don't need but alert you to things that actually matter (like the time my left front strut was completely worn out). The prices are reasonable (there's always a groupon) and they'll spend the extra time to do simple little fixes (like fixing my hood latch, rigging my license plate light so it works again) as part of the general service. Add to that very courteous staff and quick in and out time and it's a winner.

Don't go here unless you want to get robbed. Stopped in for a quick oil change. Full synthetic…read more Didn't think much of it. They charged me $170. Will never ever go back to any jiffy lube ever.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

These guys are a class act. No fluff. Just real info and auto care from people you can trust.read more

I experienced excellent service and communication working with Mike! It was clear he was committed…read moreto getting to the root of the issue with my vehicle and did not want to take any unnecessary expensive steps to fix the issue. As a woman I felt only respect and professionalism from him which is more than I can say about many other experiences I've had at other auto shops. I will return here for future service.

The gentleman that spoke to me about my car was professional but the owner Primm was not…read more I visited Primm's Auto for just a simple diagnostic - but left with more than what I asked. My car, that I have had for a year to 14-months was making a rattling sound - that's it nothing more or nothing less. My late father was a mechanic so I do keep up with maintenance on my vehicle. Due to me not having a ride I had to sit in the establishment to wait for my service to be completed and as I waited I witnessed the owner conversing with his employees about the customers. I'm assuming these were regulars because of how comfortable with each other saying certain things but as soon as they left he made the statement "That's why I do not like black people" and Primm is an African American man. I should have known then that this business looks as people as just a source of income (mainly elderly people or women he assumes has no automotive sense) After getting told the results of my diagnostic I was quoted with a job to fix it of $1300 to fix a water pump and timing belt so roughly $1100 in labor for a part that costs no more than $200. After I declined due to the (what I believe) unjust price I paid $108 for my diagnostic and was given my car back. I am writing this review in my car that just received back and my vehicle is somehow low on oil (never had any leakage whatsoever). My cars RPM is jumping to 4, idling heavy, and I cannot accelerate and the response I was given was that my car's performance just so happened to decrease after letting them look at it and as they told me before to get it fixed or my cars engine will fail soon. If you are a native of Nashville - this business is the Car Concepts of automotive repair/service. If you aren't do not go unless you are friends/family of the workers or else you will be spending thousands or getting a new vehicle all together. Happy holidays

Since the Gallatin location opened, Brown's Auto has been my 'go to' for EVERYTHING car related. I…read morehave a 2000 VW Bug, that could have become a money pit a long time ago--thanks to the WONDERFUL mechanics at Brown's, 'Sunny' runs just like she did when I got her brand new. Not only is their service prompt, but it is also the lowest priced in East Nashville. I HIGHLY recommend Brown's Auto to anyone looking for TRUSTWORTHY mechanics at a REASONABLE rate with a SUPER FAST turnaround who actually care about their customers' needs!!

Very poor experience with Brown's. I went in with electrical problems. It was the alternator. They…read moreput the wrong type in so I had to bring my car back and they replaced it again with the right one. Before bringing it back the second time I mentioned the transmission was being weird and they passed it off saying "don't know about the transmission" a month later I take it in to In N Out Automotive across the street and turns out Browns had never remounted the bottom of the engine and lost the bolt! That solved the transmission problem. Brown's probably would have easily fixed this if they had listened but as soon as you talk to someone you're met with a smugness and hurried feel. Not to mention they charged me $900 for an alternator change on a 2004 ford focus. That's too much.... Please take your business across the street to In N Out. They actually listen and take good care of you. Good people there.

Quick and efficient. Easy in/out. Thank you Fast Lane Express!…read more And...I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters.

I don't care for places that add on unnecessary items without just asking. I got the bill when the…read moreoil change was completed ($144 oil change, btw, and that was with $10 off). It included a "special filter" charge. When I asked what that was, I was told it was for high mileage. (My car is four years old with less than 75k miles.) When I asked if I needed this, the answer was no and was told to make certain I tell them that I don't want it in the future. Well, gee, why don't you ask me first? As I left, I told them that $15 charge for a special filter just cost them a customer and that I won't be back. He said "ok".

Completely appalled by the manipulation (and outright lies) that I experienced at this location!!…read more As a 26-year-old woman, I strongly believe my lack of automotive knowledge was taken advantage of. I came in for a routine oil change and by the end of my visit was handed a repair estimate for over $3,000 and told my vehicle was unsafe to drive unless I approved the work. According to Firestone, I urgently needed new tires, rear brakes and rotors, suspension work (including replacement bushings, link joints, ball pins) and repairs for a leaking water pump. I was made to feel like driving my car without authorizing these repairs would be irresponsible. Fortunately, I trusted my instincts and got a second opinion. The second mechanic measured every tire in front of me, measured my brake pads, inspected the vehicle thoroughly, and explained every finding. ALL FOUR of my tires were safely in the green. My front and rear brakes measured 8mm and 6mm respectively, with plenty of life remaining (!!). There was no water pump leak, or issues with my suspension. The catastrophic picture Firestone painted simply did not match the condition of my car. I cannot speak to why there was such a dramatic difference between the two inspections. What I can say is that one shop tried to sell me more than $3,200 in "urgent" repairs, while another walked me through my vehicle and determined that those major repairs were not necessary. If I had trusted Firestone without question, I would have been out thousands of dollars. If you don't know much about cars, please get a second opinion before authorizing expensive work here. It may save you a tremendous amount of money. Disgusting behavior for a business!!

What could have been a terrible trip, was saved by Firestone. I was able to bring in my car,…read morewithout an appointment. They checked it over, told me what was wrong, ordered the part, and fixed it in about 2 hours. They were friendly and kept me in the loop throughout the time I was there. Highly recommended!!!

I've been with John Ferguson, the owner of Fast Lane, since he was operating out of his private…read moregarage! He was always fair and knowledgeable, and wanted his customers to understand exactly what was needed. Made sure that You, the customer, had the right information to make informed decisions on your automotive work. Knowing what your expectations and needs are are paramount. Got a car that you have to have in perfect condition? He (and now his technicians, too) can guide you. On a budget and just need the car to be safe and drivable? He has that covered, too. He's hired a great office manager to keep things running smoothly. Some other independent shops are notoriously bad about returning calls and keeping customers apprised of their vehicles. She will be sure that you, the customer, are kept informed. I will continue to give Fast Lane Auto Repair my business!

DO NOT RECOMMEND!!!…read more This was the WORST experience that I have ever had with an auto mechanic. I was told it would take a couple of months to have my old car like new. I was excited. He wanted money up front which I thought was unusual for a reputable shop. I paid him the money anyway, thinking in a short time all would be well. The two months turned into ten with Fast Shop Auto blaming everything on the parts they had ordered. Finally he called and said it was ready. When I came down he told me that one installed new speaker was not working but he could fix it. They said that the problem might be a new wire or radio problem. He said, " I can fix it , but you will have to pay me to take the dash out again. You have enough money in your deposit to cover my labor." I said, "Let me get this straight, I paid you to fix my car the first time and you did not correct the problem. Now you want to charge me again to fix the problem that you did not fix the first time? No, just refund what is left of my deposit and I will take my car." His reply, "The contract states the money is nonrefundable." After some heated words he agreed to return what was left of my deposit. When I got the car home there was a large scratch on the hood of the car which I asked about and of course they said they did not do it. Also, the dash heating controls were incorrectly installed and a heating duct fell from under the dash on my way home. The defrost control responded to medium heat while the other controls were mixed up as well. I was told that the heating unit was bad, but it was obvious the vacuum tubes were attached incorrectly. Also, the eight track player had been disabled and it worked when the car entered the shop. It was difficult being almost eighty years old, but I corrected several of his blunders. I was not going to write a review due to one similar to mine was posted a few months ago. When double checking the name of the business for a friend to make sure he avoided Fast Lane Shop I noticed that the review had been taken down. So I decided to take the time and effort to write my review to see how long it will stay up. PLEASE HEED THIS WARNING!!!

I have been going to The Mechanic Spot for 2yrs now! It started when I had an issue with my Jaguar…read moreF-Pace and the dealership wanted to charge and arm and leg for a service! Googled..called and made an appointment and from the 1st time stepping foot in that office, I knew this was my spot! I go there now for all my cars needs and 100% recommend this shop. Katie and PK are super friendly and they are ALWAYS up front and real with you. The prices you cannot beat and the quality that the mechanics push out is GREAT!!

I would not recommend this place at all. I brought my car in…read morebecause I was experiencing acceleration issues and noticeable jerkiness while driving. After inspecting the vehicle, I was told that I needed a new transmission and was quoted just under $9,000 for the repair. I reviewed the diagnostic report they provided, which mentioned battery issues, several transmission-related codes, and other findings. I paid $160 for the diagnostic and left. I then took my car to a shop that specializes in transmissions and came highly recommended by several people, including a Toyota specialist that does not focus on transmissions. After thoroughly inspecting the vehicle, they could not find any issues with the transmission and did not charge me for the inspection. I also had the battery checked again and was told there was nothing wrong with it. I had the fuel system cleaned as well, and my car has been running perfectly fine ever since. I would personally save your money and stay away from The Mechanic Spot!

I was Surprised on there Automotive Expertise & Diagnosed several mechanical issue's on my SUV &…read moreRepaired it in quick fashion & it now runs like new again & Thank you again IN & Out Automotive & keep up the Great Work / Paul from Inglewood TN

Fantastic, generous service for a quick headlight repair from Islam. Thank you for everything, I…read morewill be back!

Nice guys. But they never bothered to drive my car before or after to find out what was really…read morewrong with my car and to see if the problem was fixed. The moment I drove my car off their lot, the problem was STILL THERE. I forgave them the first time. The second time was a no-brainer. I paid hundreds of dollars to fix what didn't need to be fixed. And now, I have to go around town finding another mechanic to figure out what's wrong with my car. Wasting time and money is a huge inconvenience.

Total surprise.. My…read morecar ignition was sounding rather odd, and as I was driving down Gallatin, I stopped at East Nashville Auto Repair. I met Leroy, the owner and mechanic. Not showy, very humble, been a mechanic all his life.. works alone in that great big building which is like a toy box to him. While he was checking out my car, I noticed a couple of old, old, old vintage cars in his garage. I felt confident after speaking to him about my ignition problem and I felt confident that if someone was going to "allow" him to work on those old vintage cars, then someone else has a lot of confidence in him, as well.... He gave me a price, which was workable.. showed me the price on the computer, so he didn't beef up the price.. Handled my car quickly and efficiently and had me out the door in no time. YES, I would highly recommend this guy over anyone else I have met in East Nashville. Honest, humble, not out to make a fortune off you. And I would love to know who the owner of those vintage cars is...