I would not have chosen this body shop had I known what I know now. My car was in the shop for 3…read moreweeks instead of the 1 week they told me it would take. The repair has since come undone in an area. I took it in 2 1/2 weeks ago for them to look at, and was told they would contact my insurance so that I could bring it back in for the repair. Since no one contacted me, I called today, and nothing had been done. Service at this Gerber's is not good.

I came expecting a car repair but I received so much more. They went above and beyond what was…read moreexpected. Fist of all, they were honest and kept open communication. Kent worked on my car and he wanted only the best for my car and wouldn't accept anything less. Apparently when parts came in initially, they weren't good enough so he sent them back and ordered OEM. Only the best. Once good parts finally arrived, my car was completed the same day. The same exact day. As if that wasn't enough, they cleaned and detailed my car. Let me repeat that, they detailed my car. I never imagined I would get that service. I keep my car clean but they did it much better than I ever could. Wow! I am impressed with the customer service. I am impressed with the skill. I am impressed. You bet that I'll tell anyone who needs service about Gerber glass.

Put simply, these folks are kind and honest. I brought my '05 Prius in for an estimate after…read moregetting into a car accident. The owner gave it a thorough look, narrating what he saw as he went along to help me understand what exactly I was looking at in terms of damage. His initial assessment was that it would cost much more to fix it than the car was worth (not surprising for an '05 with 257,000 miles on it), but he was more than willing to give me a more specific number when I asked. He crunched numbers for me a few different times and he was so, so patient with me and my requests for more details in the estimate. Even though he knew I would almost certainly not be needing their services for repairs that were too costly to warrant, he still took the time to help me do a quick repair on my driver's side door, which wouldn't open post-accident. He spent a good amount of time adjusting the fender (out in the sun on a hot day, mind you!) to make the door usable again. I of course hope to never again end up in a situation where I need body repairs on my car. But if I did, I would come back here without any hesitation, and I would be confident that my car is in good hands with Garland & Sons.

I've been to Garland and Son's on two occasions with two different cars. Most recently, my car was…read morein a fender bender and was run into from behind. Luckily my insurance paid for it and service was extremely quick with these guys: in and out in a week! These guys are also seemingly booked all the time, for a great reason: you can trust them to take time and care with your car

Charlie came to our house yesterday and knocked out a bad dent to a back bumper on our Honda…read morePilot. You can't tell it was ever there! Charlie is personable and came with an outstanding recommendation by Ron Hall car repair- they were right!

We purchased our new Tundra with hail damage on it, so the repair had to be out of our own pocket…read more The damage on it was VERY extensive. It had baseball size hail damage all over it. The repairs at a body shop would have been around $9,00-$10,00 and would have to be painted. We wanted to keep our original paint finish on it, especially being a brand new truck! We were told by a body shop manager to talk to Charlie at Dent Central. Charlie was able to answer questions we had, and even explained things we were to expect in the repair process. They are very helpful and really on your side. The truck looked great! Our friends could not believe it was the same truck! Since that repair, we have had door dings fixed too. Those guys can really take care of you.

I was extremely overcharged for the work done on my car. They also billed my insurance company…read morealmost twice the amount that they gave me for an estimate. They did not notify me of any additional work that needed to be done or the increase. DO NOT TAKE YOUR CAR HERE.

I was just told they will NOT do an in person estimate of the car repair...they base it only on the…read moreonline photos sent in AND THE PRICE WILL GO UP FROM THAT estimate. She said it even says the price will go up. No problem...but they base the estimate on photos. How accurate can this be? And even if close...there is no guarantee. The price could be double or more. No guarantee that the estimate has any worth...the only guarantee from what I was told.on the phone is...that the price will GO UP!! Who trusts a company like this? What am I missing? So they throw out any estimate to me with no guarantee. I am to trust them with the repairs and the price WILL be higher than the estimate but who knows how much higher? And they won't do an in person...where they visually see the car...estimate. I just schedule the repair now knowing the estimate is not ...an estimate as there is a promise the repair will cost more. But how much more??? How can this be ok for people?

Excellent experience! Larry was thorough and communicated with me and the insurance company…read morethroughout the process. Quality work overall. I would highly recommend getting a quote!

Larry and the team were really great! I came to them with an…read moreout-of-state insurance claim, and some minor damage to the driver side of my Mazda where I was side-swiped by another driver. They fixed my car up quickly and looks like it never happened! They were also kind enough to drive the car back to my home nearby, since I was out of town when they finished the service. So appreciated!

They have taken care of several vehicles for me and are always honest and affordable.read more

Very lovely family business. They were honest on what I needed with price and time it would take…read more I waited there and worked and it was perfect, everyone very kind and friendly. I had my oxygen sensor replaced and as far as I know all went great! They let me know I would need new brakes soon and I got a quote and will go back when it's time. Great family ran auto shop. Note: they are now in Kingston Springs.

Brought my two month old vehicle in after an accident. They wanted to repair my door that had a…read morehole in the door!!!! They told me this after a month of waiting. Oh and if you're in a hurry - don't be - you'll be waiting on average 10 minutes for anyone to actually talk to you.

Bethany at Caliber Collision is amazing! We had trouble connecting with insurance and getting our…read moretruck towed. We were involved in a hit-and-run, so it has been nothing short of a chaotic process. She has been extremely patient, understanding, and helped educate us throughout the whole communication process with our insurance and the other party's. They have not yet started working on our truck, but the customer service provided by Bethany has been out of this world. I can't thank her enough.

I highly recommend Capley's. I was referred to them by a different business I was familiar with and…read morewas not disappointed. My 18 year old car had a roof with paint peeling and a 2.5 inch in diameter rust circle. Capley's took care of it, repainted the roof and also did some touch ups just because they saw it was needed. Great value!

Car sat in shop for over 4 months before they even STARTED the repairs. Every time I checked in and…read moreasked about the hold up, they would say they're going to start on it "next week". This went on for almost 6 months.