Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!

We are so fed up and disappointed with Signature Kitchens and Bath. Project started just after…read moreMemorial Day and still is not done (moving a wall and full gut/replace 2 small bathrooms). They do not respect us as customers deserving of even mid-quality work, and they don't seem to recognize the degree of utterly unnecessary inconvenience and disruption that they continue to inflict upon our family. Our bathrooms are still unfinished (only one shower is available for 4 of us), we can't move our stuff back into these spaces to use them reliably, and our garage bay has been full of supplies for 4 months. The work that we can see is so sloppy that it makes me genuinely afraid of the work that we can't see. The only reason this project is finally moving again is because John has begun to prioritize this project and he's been finding time to resolve issues one by one. We genuinely appreciate that, but why isn't this company ensuring that this project gets the labor, resources and quality control to finally get it completed correctly?

I was so impressed with the whole process at SKB. I specifically worked with Linda who was…read moreresponsible in trying to find a replacement for a broken shower sill. She could have easily just charged me full price for a total replacement, but instead she carefully worked with my contractors, made certain that the measurements were correct and then with due diligence found me an overstock piece of marble that was cheaper than the one my contractor was offering (and which didn't match my existing tile). I would definitely hire them for my next upgrade.

This is a showroom which has nothing in stock and which does not accept returns without a 50%…read morerestocking fee, but this was not verbally disclosed. Buyer beware!

My advice is to look here, but do your purchasing elsewhere. Their showroom has a wide variety of…read moreproducts, and plenty of examples displayed. Their pricing, however, is not competitive, and their customer service is totally lacking. I made two purchases here and at first was encouraged, because they easily matched a price I found onlne for the same product. After that, it got considerably more frustrating, with multiple delays on delivery, often with no explanation or follow up. For a higher end store, I expected them to be much more willing to work for me, and find out what I needed. I don't want to start on a rant here about customer service, that ends in "I don't ask you to come do my job..." But, I shouldn't have to call you multiple times asking to follow up on the same things over and over. Just get me the answer the first time.

The tub turned out beautifully! Michael was mindful of the fumes and cleaned up. Very professional…read moreand highly recommend.

Don't recommend them for reglazing a kitchen sink. They did a horrible job on mine in Oct 2025.read more

We have redone four bathrooms and a kitchen with this company and they are amazing to work with- we…read morerecently moved and will be using them to renovate our new but not updated kitchen. A company built on a great reputation and they live up to every bit of it. Mitch was our consultant and he was always so responsive throughout the process. Would recommend to anyone!

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

I was in the beginning stages of getting a bid with Jen at the Rockhill location and when I was…read moreable to make contact with her she was great. The problem was, I could never get her to respond to emails, voice mails, or messages left with others in the office. My first contact with Jen was September 24, after 3 emails and several voice mails, she finally responded to me on October 5. I responded the following day and am still waiting for further communication (actually I am no longer waiting, I will take my business elsewhere). If you are looking to get your project completed in timely manner, this is NOT the place to go. I went to K&D Countertops and received a bid the same day. I was also provided a pricing list for different types of granite to shop for at the local warehouses to make sure I was within budget.

I am just starting the process of some home remodeling. I went into the showroom on 1/23 to…read morebrowse and the staff was very helpful! They showed me many of the new trends, answered all my questions and provided many pointers. I will be going back to Signature when I'm ready do my kitchen & baths. Thank you so much!

Blake Beatty was great helping coordinate backsplash arrangements…read more Make sure to look at all of them under various lighting conditions. Thanks!

We came in over the weekend and just shopped!…read more They store was very clean, was well organized and they offer everything from beginning to end of your project. Highly recommend for tile projects!