Gabe and Kisty are coo with me. They gave me a reasonable amount of cash and awesome experience. so bring all your items and get some decent cash. read more

The staff is nice, obviously, they want the sale. Lots of items to pick from and they do offer some warranties on their items. Prices vary best are when the item has been sitting a while and they discount it. Regular prices are still higher especially on jewelry and cameras. Tvs, game consols, electronics you can buy new for cheaper at the regular store. Hit or miss. read more

Completely fucking disappointed I went and pawned one of my items got 400 in all 50s and coincidentally the 2 50s at the top were fake think that's kinda funny 2 of them that I happen to get....stay away from this place trash place honesty read more

Extremely friendly staff always willing to help. Me and my husband have purchased many things here and always at a bargain.

I have been coming to this place to buy computers and tablets for over 7 years until today. I don't know what was the issue with the employee but you don't take your frustration out on your customer and because of this, I will no longer be going to this place. My interaction with the employee who was male. was very hostile and calling your customer a lier is unacceptable. may this store due better in the future and never treat anyone else like this ever again. read more

They claim to offer top dollar for guns but will lowball you. Would not recommend selling guns here

Friendly staff and great prices and pays competitive prices on pawns. Location is not too far out.

I was treated with professional greeting and found what I was looking for this place has a great variety from jewelry tools watches rings ect I would recommend this place to all my friends and family read more

This place is a$$. They resale items at ridiculous prices, for a PS4 is $200 and when pawning for a loan they offer $35. Like WTF!!! I would recommend pawing your stuff here, they will dead pawn real quick and make up bullshit prices. read more

Probably the worst pawn shop experience I've had. I've been a good customer here for years. Came in to sell a few items I didn't need. The employee insults me by saying my stuff looks like it was from the dollar store. The clerk then accuses my stuff of being stolen when I'm a verified long term customer. The only quality person here is JOJO. Other than that this place has lost a good customer. read more

Shout out to tariq for hooking me up with a bundle for recording equipment! Very satisfied with what i got & he also gave me a discount

DO NOT go here. Go anywhere else. Truly, the owner is a crook and thinks he is an exception to the rule. Given this place multiple tries with a variety of items and every single time, their "system" is at fault. Nope read more

I've done business with the pawn shop numerous times, I decided to come in today.. and sell something thru them. The sales associate Brandy is very snappy. Out of the times I've been here it's always been good... coming in there was a guy in front of me & she straight was snappy with him.. honestly Brandy if you don't like people why are you even working? All I know is I'm not coming back & I don't people should even go here at this point.. she was highly rude when I asked for her name as well, just ignored me & went in the back. Very disgusted in her attitude. read more

i spent Well over 800$ on an iPad and They Kept saying i should get "PPP" protection program...... lied to me saying that I'f i had an issue software related Then they would take care of me giving me store credit, or I'd get another iPad or a refund... Now all of a sudden my iPad won't turn on they changed up and said it not a product protection plan yet its a upgrade plan if i wanted to traded it in for something else of value i can... then they pointed at ppp flyer and said she your iPad has to be in the same condition when you got it so since it don't turn on we normally wouldn't be able to help... and that's bullshit cause if your a customer buying a product they say if it hardware or u drop it then it's on me but software issues or Apple issues not caused by me they would exchange or refund.... this store is so wishy washy i wouldnt spend a dollar in this location again. I'm going to call it a lost i don't even want the store credit cause they just had a someone in there without a mask that had COVID-19 and also I'd rather not deal with liars cheats and scam artist who sells devices and are unwilling to take action. When a customer had issues. I've purchased I've 2000 dollars of merch from them and for them to tell me they couldn't help me was ridiculous and i was so pissed cause it's basically a game to them. After an hour of waiting the manager that was there covering for the whole staff since they where in Quarantine told me that he never ppp he offers upgrade program . So already the USA pawn isn't in sync one store tell u one thing then you get told another thing from a different store. Why would anybody get a PPP if you have to bring it back in in the same condition it doesn't make sense please tell me how does that make sense To get what y'all call "something like insurance." At this point y'all are just stealing ppls money. If a customer spends over 500 and has issues with that product one month Lester and y'all can't help that's shows y'all true colors and it's of the color shity green! I'll be talking to my families lawer as well because what they are doing here is against the law... i will post this on every review i can find. Im also filing claims with the BBB so if you want your money stolen then go to USA PAWN .. just don't touch anything cause the items got COVID ALL OVER THEM HINTS WHY THE STORE WAS CLOSED FOR A HALF OF DAY ..... Covid can survive on items for days. This place should be shut down read more

I have been coming here for a few years now, and the staff is always wonderful, helpful and welcoming... especially Ben and Mariam! Always greated with a smile and made to feel welcome no matter how busy they are. This is the only place I come to! Thanks for everything! read more

Quite unpleasant to do business with. I bought a gaming headset here and it was listed for $60 but one of the employees said she work with me and after tax it was about $42 sweet! Right? well when i got home i was able to look them up online and on amazon they were regularly listed for $25 so I called the pawn shop to ask if I could return it stating that I was not given a receipt and they said yes. so I waited 2 days and when i brought it in for a return they told me it had to be within 24 hours unless I purchased a protection plan. I wasn't given a receipt, I wasn't made aware of the return policy either at time of purchase or over the phone when asking if I could return it, I wasn't offered a protection plan and I paid almost twice as much for a used headset vs a new one. will never go back here and will advise people to do the same. read more

Was interested in a $600.00+ diamond tennis bracelet and $350.00 diamond ring and inquired about it and not one person waited on me and I was only customer in the store. I'm a repeat customer and it must be nice that after the COVID shutdowns they must not want/need the $1000.00+ cash sale. I won't be back. read more

they honestly suck and don't know what their doing nor do they have any clue what things actually cost the workers are rude as fuck and all they care about is themself please take ur business elsewhere they buy things that are not factory reset and they only have a 24 protection plan or u can pay an extra 100 on a 6 month protection plan but if something happens to it and u return it u don't get ur full amount of money back worst pawn shop to go to take ur business to tempe pawn and gold they know what there doing and they will work with u read more

I just bought a MacBook from here. It went great, then I left my sunglasses there. I called to see if the sunglasses were there which they were pretty annoyed. Then I get home to see the computer has a password on it and I called back too get the password and they won't answer the phone. There was 5 people there last time I was in 20 mins ago. No one can answer? read more

This pawn shop was just the worst buying experience I have ever had at a pawn shop! There is an African American gentleman that says it is his pawn shop that was so rude it was ridiculous. There was not a customer in the place and we came to buy movies. We were instantly harassed by this person about our parking our SUV with a small ATV trailer in a couple places as this was the only way to fit. The lot had many open spots and again this place had no customers. The guy tom is he needed the paces for customers even though the lot was almost empty too. I told him we were customers and he kept being rude so we left. I am pretty sure that guy is not the owner because an older gentleman said he was the owner before and he was polite and professional. Find a place without this guy! read more

WARNING!!!! DO NOT SHOP HERE!!! This is the worst pawn shop ever. I purchased a speaker from this location and the charging port for it was already broken. The clerk Kevin stated there was nothing they could do because there wasn't a protection plan for it, however, I was never informed about a protection plan. This is an $85.00 8 inch speaker that was good for about 4 uses. I've never been to any pawn shop and experienced such terrible customer service! I was also sold a watch that I had to go get resized myself because they didn't size them or discount for the inconvenience. WARNING!!!! DO NOT SHOP HERE!!!! read more

got a console from here for an alright price, took it home and it was missing a cord needed to connect to the tv. thought it was alright since i had one at home anyways but that's not the point. couldn't connect to the tv so i switched the hdmi thinking that would solve it. it didn't. that's fine i'll just return it. i go to return it and this bitch is so rude! she asked what i needed, said a return it didn't connect to my tv,, they then proceed to test it, she asks for the charger i say it didn't come with one. "that's weird" w a fuckin attitude like they didn't jus sell it to me without one. it ends up connect to their tv once they find a charger. i decide i still want to return it since a brand new console is only 100 more and it'll come with everything in the box. the bitch is still checking out the switch and sees that i didn't connect my information. "you didn't even set it up". first of all, when i got it, someone else's information and history was already on there so i did a factory reset. once i saw it wasn't working for me i didn't want to connect my information. dumb ass. anyways, the guy that helped me out was friendly and had a nice demeanor. it was jus this one big bitch. annoying and made the process something it didn't need to be. miserable bitch. read more

Horrible customer service. Stood there for 20 minutes trying to buy an item and no one acknowledged us. When we asked for some assistance a very rude lady told us she was with a customer then proceeded to sort DVDs and answered the phone right in front of us and assisted the person on the phone. HORRIBLE HORRIBLE CUSTOMER SERVICE. read more

I got a console person said it was tested and working And the items have a 24 hour guarantee 29 hours later my console stops working the people the were nice and negociable but the items are not that great read more

THIS PLACE IS RACIST . I went in to pawn an electronic item.. I called the day before and was told it was ok to bring it in when I got there some bald white guy who wouldn't even look me it the eye acted like he didn't want to acknowledge me was so rude..im pretty sure he was racist. fat bald white guy yup...I never got to pawn my item he lied and said he had just took like three of the same item I had..im sure if I had been some nasty blond crackhead looking white girl he would have took it. read more

I was very pleased with the customer service and attention from USA Pawn. The guys were great and personable. I was in and out with a small loan in no time. I will definitely be a repeat customer. read more

This is a great pawn shop, customer service friendly at all times. Great pawn rates and convienient location.