Have been here quite a few times now. We followed them from Superstition Springs Mall which was closer, but we are willing to make the drive out here from the northeast side of the valley. Mary is extremely helpful and kind everytime I'm here, and Sam is impeccable at making your jewelry look as good as new. A couple years ago, my husband and I got our rings resized here and we couldn't even tell. I also had the prongs on my halo ring extended but the way it was done kept the delicate look of my ring without compromising the look. The value is competitive but for the quality you get, they really do a wonderful job. read more

Bad work and terrible service. Nothing has changed despite a second chance. A few years ago, I had a problem with them and left a negative review. I made the decision to try them again with a different watch fix. The same result. Poor service and shoddy workmanship. Manager Mary is just concerned in assigning blame and accusing my wife of lying; she has no interest in finding a solution. Avoid at all costs! read more

Their customer service is beyond AMAZING!! They were friendly, knowledgeable, and patient! I would recommend all my friends shop here and enjoy the experience!! read more

Mary is the best!!!! She is so friendly and helpful!!! Highly recommend this store. No pressure and great service!!! read more

The people in the store are super nice and prices vary. I went to get stud earrings for everyday wear. I was quickly greeted and helped. My issue is sanitation. I was given earrings and I tried them on. When given the second pair, I noticed that the earrings that I had just tried on was put directly back into the glass with being wiped with alcohol or anything not even a rub with a cloth. So although they had some cute things, I would be careful or bring your own alcohol to wipe off things. Just wanted to warn others because I was taken back. read more

A little bit over a year ago, my husband went to Arizona Diamond Center to get an engagement ring made. I, of course, didn't know anything about it but heard of his experience after the fact. He worked with Rachel who helped him create exactly what he was looking for. Since it was a custom-made ring for which he had a design in mind, they created a 3-D image of the ring for final approval before making it. It turned out great! Fast forward to a few months before our wedding, I decided to go in to get a matching wedding band made. I didn't hear back from the first couple of people I talked to about what I wanted, but I finally did end up working with someone who really helped me out! So if you're going in, I'd highly recommend talking to Edwin! He showed me a few different wedding bands that they carry in store to get an idea of what would look best with my engagement ring. From there, he had a band customized to my liking & I received it in just a couple of weeks of placing the order! The design of the wedding band is fairly simple compared to the engagement ring but both look perfect together! I'd send anyone Edwin's way without a doubt. read more

Arizona Diamond Center - Love my engagement ring & wedding band from Arizona Diamond Center. - Jewelry Near Me - Chandler, Arizona

Why over at the national chains when you can get quality products much cheaper? And customer service! Had a great experience here snd would go back in future. Dont let the malls location deter you (its not unsafe just an old mall needing upgrading) read more

I needed my bracelet fixed and they helpful and did a nice job. Chris and Myra are really sweet.

Bought my fiancée her ring here, dealt with Mary, she was fantastic no pressure and patient. Even more surprising she remembered my name from months earlier when I just stopped by too look read more

Arizona Diamond Center - Jewelry Near Me - Chandler, Arizona

Once again I went into the Diamond center this afternoon they roll the red carpet out for me Edwin is one of the lead sales people he treated me like royalty, every time I go to the Diamond center I leave there feeling like a queen because they make you feel like you are royalty I absolutely would encourage any at all to get their jewelry at the Arizona Diamond center you will not regret that decision. Sam goes above and beyond to fix any and all fine jewelry that you have ,when your jewelry leaves that jewelry store it looks brand new I will never go anywhere else. read more

Super happy with Ed! Wonderful customer service very happy and will be back! My mother in law has come here for years and now so will I for years to come. Super happy with diamond ring upgrade! read more

Arizona Diamond Center - Jewelry Near Me - Chandler, Arizona

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WENDY It's very weird their AZ mills location is not listed for a review!!! This review is for that store and manager Wendy. She is beyond unprofessional and will not text you back much less call you back. If you have her service anything, the first round it will not be serviced (so check your stuff - they upsell me on polishing everything and nothing was cleaned.... in fact the brackets holding my diamond earrings were looser than before). the girls will close the store early and when you try to go get your jewelry 1755 the gate will be closed and the assistant will try to stuff your jewelry through the gate- true story - is this how you train your employees Wendy???? I did not know when I bought a Rolex from you guys that was the treatment I would get besides allllll of my lifetime jewelry. WENDY is supposed to be refunding me and it's been almost 2 weeks and I have not even heard from her she keeps promising that she'll call me and text me back.... in my next review I will show these messages as Proof MARY at this location is very kind and professional and that's about all the company has going for them however she did tell me yesterday she would have the manager of Wendy call me back and that never happened Honestly I just want what I paid for which was a polish cleaning on all my jewelry and pick it up during your hours of operation and not come to a store closed early!!!!! What's going on WENDY?!?! I know this is family-owned but I guess I need to go up the chain of command since you're incompetent. I mean you even forgot to send me my jewelry boxes back and just wrapped all my jewelry in tissue paper !!!! read more

We purchased our ring from the Superstition Springs Mall location. Ring was absolutely garbage!!!! We got one that was white gold and within the first year the rhodium was already coming off and left the band looking horrible and dindgy. After the purchase was made and they got their money every time we went in it was like going to a used car lot.....run around and sales pitches for upgrading. Then when we did go in to talk about upgrading we got the run around again. Edward the manager there is terrible and gave us some BS every time we went in. This last time my fiance went there, he ended up talking down to her and acted like a complete a-hole. We ended up selling the ring and went elsewhere to get a new one. We'll never do any business there again, ever! read more

Please take a minute to read this review from someone that was in quick need of a odd watch service. I had bought a watch from Macy's a few years back. They had told me to bring it in for any kind of service for life. Due to the fact that Amazon has crippled the shopping industry, Macy's took a big blow. So not only did they not carry my watch, but the one person trying to balance the perfume/cologne section is also trying to handle the watch section in Macy's. So when I took my nice watch to the Macy's watch section I was told I'm sorry we can't size down your watch. She told me that she heard great things about Arizona Diamond Center, in the mall right outside Macy's. I took the watch at 8pm and met Roy, the gentleman that helped me. I asked if I can have the watch ready the next morning. He told me since you need it for a wedding I will make sure it's done for you. Even though I should have made an appointment, they put my watch as priority and had it sized the next morning. The watch is an expensive Burberry with a very difficult system to remove 2 links. To make a long story short for a reasonable price and a free cleaning, Roy made it happen. They took time to buff it because of the material. AWESOME JOB AND HIGHLY RECOMMEND THIS PLACE... THANKS ROY read more

My fiance and I walked in not knowing what we wanted at all. However, the BEST girl named liz helped us through our whole process and made it nice and easy. We will definitely be returning! read more

I recently went to this ring place and Dave was super helpful and we figured out something that works for me I would highly recommend this place read more

This is absolutely the dullest jewelry store in the mall with the lowest quality items at ridiculous markups. The manager Edwin is unprofessional and the store looks trashy from the carpets to the display cases. read more

I went in the Superstition Spring location to just look. They have a large selection and beautiful rings for every budget. I found exactly what I wanted very quickly and was able to get approved for financing -for more than I needed for my purchase-within 15min. I will definitely return for future purchases. read more

I came here because my fiancé bought my ring out of state and this was there "preferred jeweler" for the warranty. I came in for the regular 6 month inspection and it was perfect timing because the center stone was loose. The manager, Mary was very nice and helpful. She made sure that we were taken care of (so I thought). Not even 2 months later I realized the center stone was again loose so we went back and explained to them that we were just in and that the diamond was already loose again. There was an older lady and a very young and very rude young guy working. The lady walked away from us as soon as she realized she wasn't going to make any money off us and the guy was very rude from the beginning and had a very bad attitude. He kept talking down to my fiancé and I like we were idiots and when we questioned him why last time (less than two months ago) they fixed the loose stone for free and now wanted to charge us (even though we have a warranty) he said " that's whoever's working that days decision. If they want to fix it for free or if they feel like charging you" so basically this place is a scam when there is no manager present. Safe to say I will never come back here even for a cleaning, my ring is far to valuable to be trusted in there half ass hands. Don't waste your time or money with this amateur store. Glad my ring was bought elsewhere and I'll just have to ship it back every 6 months because this place is a joke and has awful customer service! read more

The staff is friendly and helpful and went the extra mile to make sure I was happy with my purchase. Definitely would recommend.

We initially went in to have my wife's ring cleaned and sized. Since we had purchased her ring there we inquired about trading it in on something new and bigger. Edwin offered to give us exactly what we paid for her ring in trade. We looked and my wife found a ring she absolutely loved. We looked at the difference it would cost and decided to do it. After talking my wife decided she didn't want to part with her ring that we bought 4 years ago when we got married and decided to keep it, so we just purchased the new ring without a trade. My wife loves the new ring, and I have to say it is very pretty. She loves it because of its uniqueness which is one of the reasons we purchased her first ring there. Edwin was great!! He helped us without any type of pressure and gave his honest opinion as well as explaining anything that we wanted to know. I would recommend anyone to go in and see him, you won't be sorry!! read more

I would like to thank Mark, the manager, for his great service. I was in the store recently to purchase a wedding ring. Mark sold me a great ring and was able to size and engrave the ring by the next day, the day of my wedding. When I was detained at work and failed to pick up the ring by the time I stated, I got a call from Mark and explained the situation I was in. Mark actually delivered the ring to my work for me, and I am very happy for shopping at Arizona Diamond Center. I will never shop anywhere else. read more

when i was looking for diamond engagement the ring Arizona diamond center was the first stop i made, and it was the last stop i went to. why mark the manager was so knowledgeable in ever step of the way, going over the four c.and what was the most important thing i was looking for in a diamond ring. i said the diamond size 2 carat princess cut with a good color g to h. he pulled it from the diamond safe. and open the diamond paper up and my mouth drop. i said who much he said the price and i said could you put that in a hallow platinum setting i got from my mother. he said what time do want to pick it up i said tomorrow morning. we open at 10.00 am. i pick it up and it was spectacular wow. cant wait to give it the ring. thanks you mark at Arizona diamond center at superstition springs mall. read more