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    USA Vein Clinics

    2.8 (19 reviews)
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    Adventist Health Glendale

    Adventist Health Glendale

    2.6(685 reviews)
    1.8 mi

    I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

    I am submitting this complaint regarding my GI imaging appointment scheduled for July 14 at 10:00…read moreAM. When I called to schedule my appointment approximately one week in advance, I specifically asked where I needed to go. I was only told to go to the "west side" or "west building" of the hospital. I also asked for the room number, but one was not provided. I was not given a department name, floor, direct phone number, or any other location details. I also did not receive any appointment confirmation by email, text message, or phone call with instructions for my visit. On the day of my appointment, I arrived on time and went to the front desk. I showed them the information I had been given, and they directed me to the outpatient department. After going there, I was told I was in the wrong building. I then called the hospital operator for assistance. I explained that I was trying to find my GI imaging appointment and that I had only been told to go to the west side of the hospital. Instead of helping me locate the correct department, I was told to ask registration, and hung up on me before my issue was resolved. When I finally reached the appropriate department, I was asked for my referral paperwork. I had never been told that I needed to bring it, and because I never received any appointment confirmation or instructions, I had no way of knowing it was required. I was also informed that the ultrasound department's system was down. However, my appointment had been scheduled about a week in advance. Since I did not receive any confirmation or instructions before my appointment, I believe patients should be provided with the necessary information before the day of their visit, even if technical issues arise. I rarely visit this hospital, so I was relying on the directions and instructions provided to me. I made every reasonable effort to find the correct location by asking for directions when scheduling, arriving on time, asking the front desk for help, and calling the hospital operator. Despite those efforts, I was unable to reach the correct department, and my appointment was ultimately canceled.

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    Incorrect placement - still works but still incorrect. And it comes with an easy to follow instructions with a template!

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    LA Vascular Specialists

    LA Vascular Specialists

    1.0(1 review)
    2.8 mi

    0 stars...but they won't let me post unless I put at least 1. I came in November to this Glendale…read morelocation for a procedure and saw 0 results. I was told I would actually need at least 3 sessions before I saw any changes, so I continued to come back for more sessions. On my second & third visit, I went to the Encino location, they changed up the procedure and tried something different since nothing was working. I brought up another skin issue that was treatable with this same procedure since I was already sitting there. I was then charged for what I had already paid for because they tried a different procedure to fix the problem. I waited weeks and still saw no results, so I reached out asking for a refund. An honorable person would refund you no problem, but that was not the case here. I was told they wouldn't provide a refund for any of the payments I made, even after I provided all of the receipts. They tried to change reality and say what I paid for on my most recent visit was for this other skin issue I had, when it was for the initital problem. I did not only spend $125, I spent over $400 in total for the same issue. Very sneaky, no morals, greedy, do not suggest going here to Encino or any of their other locations. If you don't see results, they don't care and won't refund you. It makes no sense to tell a customer to spend their time coming back over and over, spending money and they can't even provide a refund, since I'm not getting my time back. Dr.Massoudi spoke to me on the phone and had the audacity to say I keep bringing up money, as if it grows on trees and shouldn't care they won't refund me after I see no results. Very rude and disrespectful.

    From the owner: About LA Vascular Specialists LA Vascular Specialists, with…read moreoffices in the Beverly Hills, Glendale, and Encino communities of Los Angeles, California, performs minimally invasive vascular, endovascular, and weight-loss non-surgical procedures. LA Vascular Specialists takes a progressive approach to care for adults of all ages. The team of board-certified physicians, led by Ramtin Massoudi, MD, have over 20 years of experience. And they've performed thousands of successful procedures using the most advanced tools and techniques available. As an interventional vascular practice, LA Vascular Specialists expertly diagnose and treat many arterial, venous, lymphatic and wound disorders, including peripheral artery disease (PAD), varicose veins or venous insufficiency, critical limb ischemia, deep vein thrombosis (DVT) and diabetic uclers. The progressive team also performs gastric artery embolization, which is a non-surgical procedure for weight loss.  Additionally, the LA Vascular Specialists team offers uterine fibroid embolization as a treatment option for women with uterine fibroids. They also specialize in the diagnosis and treatment of an enlarged prostate.  To schedule a consultation with the experienced team at LA Vascular Specialists, call the nearest office or book an appointment online today.* *Please visit our Aluna Vein Centers site for more information regarding our Cosmetic services!

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    LA Vascular Specialists - Dr. Roben Ahdoot & Dr. Ramtin Massoudi

    Dr. Roben Ahdoot & Dr. Ramtin Massoudi

    LA Vascular Specialists
    LA Vascular Specialists

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    Thomas Lee Horowitz, DO - Cool, clean, classy!

    Thomas Lee Horowitz, DO

    4.9(73 reviews)
    3.4 miEast Hollywood

    Dr. Horowitz and his wife Peggy have taken care of my family and several of my close friends for…read morethe past 20+ years. His broad scope of expertise, humanity, tact, and sense of humor have made a lasting positive impact on my life. Like most of his other patients, I can say without hesitation that I consider him and Peggy to be a part of my extended family. I will never forget receiving an unprompted call from Dr. H late in the evening many years ago after they learned of a sudden health crisis that my parent suffered. Thankfully, my parent's crisis eventually resolved; but that brief check-in from Dr. H touched me deeply. I knew that I was not alone and that he genuinely cared. Unheard of in modern medicine, when you call their office after-hours and connect with the emergency line, the phone rings at Dr. H's house. They trust their patients not to abuse that access; but the small number of times that my family needed it, Peggy and Dr. H were on the other end of the line, providing useful information and reassurance, even at 4AM. My experience as a patient of Dr. H's played no small role in my own journey towards becoming a physician. I often find myself trying to recall one of his totally unique and pithy one-liner jokes when I need to break the ice with a new patient. Family practices like this one are virtually impossible to find these days. The world would be a much better place if everyone had a medical team like Dr. Horowitz and Peggy.

    All I can say is WOW!! I've never had such amazing service when it comes to doctor visits. From…read morethe first moment of contacting the office, Peggy was soooo nice and sweet. With covid and how things are run differently now, communication is KEY! Peggy sent me all the health forms that needed to be completed in a timely manner via email. She was wonderful at responding to my emails, and she made things so easy! They went out of their way to see me in person in a really short notice as my visit required necessary clearance for my nursing program. They only have certain days for appointments but she made an exception for me as my work schedule conflicted with their in-person office visits. Peggy also sent me my labs on a Saturday as I requested if she could send it to me as soon as they receive it.. they are closed on Saturdays and she did that for me (I am so grateful!). I also want to say that I drove from Monterey Park to Dr. Horowitz's office on a Friday during the time that there is so much traffic (traffic alone in this area if you already know is hideous) but I would do it again! Thank you so much Peggy and Dr. Horowitz!!

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    Thomas Lee Horowitz, DO - Beautiful exam rooms; funky-cool LA retro photos everywhere. Best practice in LA.

    Beautiful exam rooms; funky-cool LA retro photos everywhere. Best practice in LA.

    Thomas Lee Horowitz, DO - Gotta love the old medicine cabinets.

    Gotta love the old medicine cabinets.

    Thomas Lee Horowitz, DO - Nice view in one of the waiting room

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    Nice view in one of the waiting room

    USA Vein Clinics - vascularmedicine - Updated August 2026

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