went in there with a cluster F*** of an issue. got seen right away which was nice. spent 4+ hours…read morethere while the employee Marco worked his hardest to unF*** everything that had happened. he handled it like a boss. it seems like the whole team jumped in to help and each person played a very important role. the whole team deserves an applause!

Was having trouble with my phone setting it up. I was referred to Clearlake store to help me. And…read morethat is just what I received. Great customer service wonderful help Marco and Sebastian were amazing. Very helpful. I highly suggest if you have trouble with your phone come on in they will fix it for you.. this day and age customer service is so important and a lot of people just let it go but not in this store. Great customer service.

1. We are both disabled senior citizens and we drive a vehicle with official disabled plates and…read morepaperwork. This store has a parking place for people with disabilities directly outside the entry door, but every time we go there, or drive past it, an employee is parked there with no disabled plates or placard & always has to move it. 2. Each time we go in there, we never see the same employee twice - they all speak Spanish and, as I can understand some of it, they're talking rudely about their customers. 3. The employees are not helpful at all and really don't show understanding or respect, unless the customer is there to spend a lot of money, or speaks Spanish too. They treat customers with disdain and act as if the customer is nothing more than an inconvenient nuisance. Save your time and money and go to another provider, unless you like to be treated as if you're an idiot and know nothing about your phones.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Clearlake store today.

Customer service was satisfactory. The guys who helped me knew the phones they were selling and…read morehad a thoughtful answer to any question I asked. Contract sign up wasn't pressured, but was rushed, I don't think they realize or respect that a new contract is a multiple thousand dollar obligation and as such takes a little contemplation. (not that this retailer is different than any cell provider). I can live with this, I did my own research before going in, but if older folks are helped this way, I would expect a much higher level of frustration. By no means was it like buying a used car from a guy in a plaid sport coat, but it didn't feel like I was buying a $5000 product, it was more like a $100 purchase) The service level deserved 3 and 1/2 stars if if was available. The reason I gave three stars. The phone and tablet selection SUCKED! Nothing is in the store, you can't put your hands on the real products, just cardboard cutouts. When I spend $5000 on a phone & contract (two year plan, two phones) I want to look at and touch what it is that I'm buying. It's not just the iPhone that isn't there, almost nothing in terms of smart phones or tablets in any brand is there to touch, turn on, and try out. If you have to have an iPhone, Verizon is the only "brick and mortar" player in Clearlake.

I left 2 watches with Don (employee) on December 1st to have the batteries replaced. After 2 weeks…read morewithout hearing from them, I called. No answer. I have observed in the past that they would not answer the phone if they were busy. So, finally I decided to go there. There were "for sale" signs on the building and it was closed. I did find a cell phone number posted on the building. I have been calling that number regularly and leaving voice mail with no response. I then called the listing agent for the property. He said he'd see what he could do. I called him again today (Jan 4) after a week. He complained that I called too often and hung up on me. I have made it clear in my voice mails that I just want my watches returned. I don't care if the batteries were replaced. Apparently, Don didn't know that Danny was closing things down when he took in my watches. Don was to have surgery the following day. They are not entitled to keep my property and just ignore me.

Worst service, ever. 10 days after leaving my laptop with Clearlake Electronics, they had not even…read morelooked at it. I never even recieved a phone call. I did call them after a week to check and was told it hadn't been looked at yet. So, after 10 days I took it to Konocti Compters in Lakeport and it was repaired - same day.

Excellent professional service. Absolutely pleased with the…read morework Kirk did! He is the best!

Had my cell phone looked at and did a great job of why my cell phone was not working properly…read more Thank you for your help and service

My experience with lake county computer repair went as well as it possibly could considering the…read morestate of my hard drive. Though they were not able to extract the data from the drive they had a suggestion of a company that 100% could. They said there was no charge being they couldn't extract the data but I made sure to give them something for their efforts. Easy to communicate with and honest. I'll for sure suggest them to anyone needing computer help in the area.

Fast and knowledgeable about computers. Was able to figure out the issues while I was there and…read morecleared all issues that was making my computer clean again. Friendly and could explain everything in an easy to understand way. Good value as well. Thanks David

The worst internet service I've ever had. Sometimes the internet used to be out for days. Then you…read morecall to report it and they say there's an outage in your area.. continously The king of price gouging too. They hike your rate up without providing the customer any notice. Then when you threaten to leave they give a short lived discount. The very worst Go with Starlink

update, now a solid 1 star review. after a 4+ hour long outage on 10/16, there was a 14+ hour long…read moreoutage that affected hundreds if not thousands of subscribers on the northshore of Clearlake. this means people cant even call 911!! i got 2 different stories when I called into customer care, one saying maintenance one saying a fiber cut. what would remedy this? provide fail over modems. harden your network. stop putting cheap bandaids on repairs. improve your ability to repair all of your network. segment your network so outages are less impactful. work with local agencies to get Nixle notifications out to affected phone users. hold people accountable for failure to resolve network outages. lastly, i would like to see your advertised reliability metrics posted for review. i ended up buying internet service from another company and will reduce my MediaCom plan to the lowest/cheapest rate available until MediaCom can prove they're reliable.

I have rarely (if ever?) written a review. But this company…read moredeserves a more recent review than what I see. I have had their residential ISP service since at least 2007. I continue to be impressed by their installers, their customer support staff, and their ever-improving offerings. Just today, I received a free speed and equipment upgrade, combined with a reduced monthly fee, as part of a company initiative. This continues a long-established pattern of continual improvements, something Valley Internet really seems committed to. Because rural broadband pricing and speed have historically lagged urban& suburban options, I have frequently explored other providers, but every time I ended up keeping this superior service. And my Circle Oaks neighbors seem to agree overwhelmingly.

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!