A T & T needs a more effective way for customers to report when phone service is down. I tried to…read moredo this yesterday. When I finally got through to an operator, he thanked me over and over for being a customer but didn't provide the assistance I needed. He tried to transfer me to the "Parts' department. This is ridiculous. As long as you're going to use AI, why don't you have an AI service request form? Also, you're going to have a fair number of customers switching from traditional landlines in this area. Perhaps you could make this process easier? The clerks in the retail stores have no idea how to help customers, just to make sales.

Each an every time I have to call at&t for a question the call take over 45 mins for a simple…read morequestion to be answered. I start the call by answering their question and then tell them the reason for my call nobody take notes like your name or etc they ask the same question that I already cleared up as to why I'm calling... The customer is to slow and need to pay attention to the caller, write down spelling of names, and account number etc.... A call that should take 10 min taking 45 mins or longer.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

I stopped by looking at my Internet options with big internet pricing constantly going up. It's in…read morea strip mall with plenty of parking. The guy seemed pretty knowledgeable with my current account and looked at all the current promotions, bundles, plans and incentives that I was eligible for. To my amazement I could get 5g home internet and my unlimited phone plan with hot spot for like $10 more than my current cell phone bill for a 36 month contract, that's a no brainer since I have had them for many years and I see no need to switch carriers. Free equipment is also part of the 36 month contract with an offset of 36 equal credits to cover the hardware. After 45 days I get a $200 virtual gift card that last for 90 days but my plans are buying a $ 200 Amazon gift card that doesn't expire so I don't loose it. I said let me think about it and I left thinking about it.

Was in Connect Cell in OC, for almost 4 hours to purchase a new phone, a young man by the name of…read moreRobert Wagner helped me with my purchase of my first I Phone. He went above and beyond from setting up my new phone and transferring files to connecting my new phone to my vehicle. He was more than helpful and explained the purchase of my new phone. I highly recommend this Oak Creek location and ask for Robert to help you. Thanks for all your help!!! Cheri Saylor

HIGHLY qualified professionals with creative ideas, competitive pricing and exceptional staff!…read moreWilling to work with you to create exactly what you need!

From the owner: Orchard Street Press is a Milwaukee-based sustainable screen printing and graphic design company…read more We print apparel, accessories, posters, patches and other merchandise for businesses, bands, organizations and events.

Oh hell no. We just…read moremoved to a new house and needed to get some type of TV service going meaning the choice was between cable (nope, sorry never again), DirecTV or Dish. Dish currently has the best pricing and so I went online to set it up which should be a relatively simple process, right? Nope. I won't go into the long, horrible story but I'm now on my third rep over 4 days and between online chat and the phone, it's well over 2 hours of my time. Bottom line, they messed up during the credit check process and ended up "locking" me out because they pinged it so many times. They promised a call back to complete the process which of course never happened and when I finally did get set up complete they tried to bait and switch me to a more expensive package. On top of that, more than one rep tried to get me to give them a second credit card number - even though they acknowledged the first one worked just fine. Super, super, super shady. The whole process was time consuming, inconvenient, frustrating and more than a little sketchy. There are very limited choices for TV service in this market and I believe all of them suck. Know that Dish is no exception and in fact, sucks HARD.

I tried to get them to take me as a customer without a credit check because they unnecessarily do…read morehard check. We all know they do that to better package you for sale to their customers and make plenty off those who have great credit and we get nothing in return. Over an hour conversation and the rep WOULD NOT give me a flat price for the services i asked about. Eventually they did quote some ridiculous obviously made up price on the spot. Every question i asked was met with only half an answer followed by... "hows that, now lets just get you qualified..." In case you think I'm making it up here is a sample of the nonsense, you better know what to ask case they aint telling nothing. The comment space is not long enough for the full transcript from our conversation the shadiness will make you crazy. Danisha Djemile (ID: VXO): For the equipment, We'll provide you our award winning Whole Home DVR set up which can record up to six shows at once during prime time hours. Danisha Djemile (ID: VXO): Hopper is a whole-home DVR that gives you the power to pause, rewind, and record TV in any room since it has mobility feature. Plus, you can watch your live TV on your smartphone or tablet. Danisha Djemile (ID: VXO): Good so far? Andrew Brin: Slow down. Can the DVR also record up to six shows at once when its NOT prime time? If I'm using the Hopper to record, may i watch other shows on the same TV or only on my portable devices? Danisha Djemile (ID: VXO): It can record 3 shows at the same time on the non-prime time. Andrew Brin: Good thing i asked huh?

I went to another Spectrum store and waited for 15 minutes for someone to help and decided to leave…read moreafter an employee mentioned to another customer that they recommended an appointment for faster service. I just needed to pick up my equipment for my home internet. So the next day I decided to go to the W Drexel Ave store. what a difference!! Friendly customer service. I was in and out in 5 minutes. After getting home, it only took about 10 minutes to get the internet going. So far no issues.

They were absolutely fantastic. They saw that the person who needed assistance was older and so…read morethey actually got up from behind the counter and came to where she was sitting to assist her. They were super friendly, polite, and respectful. Best of all... they were very knowledgeable and were able to fix the problem in just a few minutes. Great job Spectrum.

After a LONG day of going back and forth call/tech support, because my number was ported to the…read morewrong PHONE and I almost LOST my number because of t mobile. I then went to the t mobile store because I saw that I was supposed to qualify for up to 900 dollars off and other possible deals for switching to t mobile. I go in there WASNT GREETED, I am African American, the store employee saw me and completely ignored me. Then she proceeded to greet an old white couple after me and check on them. Then when I finally got recognized at the counter, the girl was completely unhelpful and treated me as if I was an inconvenience. When I explained the offers I saw online, she SIGHED at me, and glared and asked me "i didn't do it online??" If i had did it online then I wouldn't have been in store. After that, she pulls everything up on my phone and goes in a plain tone "thats what yoy pay today" ...I noticed between the down payment and a month bill. So I did the math. And I told her I didn't see how I was getting the 900 dollars off? I asked her did I get a discount or?? SHE SIGHED AND ROLLED HER EYES again!! And said "just scroll" still didn't make any sense. So I looked again and it seemed like I didn't qualify because I wasnt apart of the right plan. (Which is the plan that t mobile gave me online to enroll for) so I tried to see if there was any other deals or anything and she was very short and rude with me. Telling me no. And the 476.00 dollars is what I had to pay. Because "the phone is 1300 dollars" she was extremely condescending. When im a NEW CUSTOMER to t mobile. And I pretty much had to pull teeth for her to explain the offer and why I didn't qualify. She was extremely attentive to other 4 white customers that she wasn't even working with when she got to me. She would've literally sold me the phone without making sure I had an understanding of how the payment plan worked. Super disappointing never been treated like this at a phone store before.

From the owner: Visit the T-Mobile store in Cudahy and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5869 S Packard Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great service. Fixed my cracked iPad screen . It looks brand new. Will definitely come back & do…read moremore business. Thanks!!!!!

Very fast and friendly service. They fixed the screen on my iPad in a few days for a reasonable…read moreprice.