I called about an aluminum rim repair. They said it would be $60-80 when I called. When I arrived…read morethey told me $150. Rim was not bent nor was the crack very large, 3/4" on the lip. We settled on $100 per rim as I had a second one to be fixed. When I arrived to pick up the rim and drop the 2nd one, I looked at the rim to find a giant bead of weld over the crack. Not dressed, not ground down, nothing. I asked them to make it right, where the kid overseeing the place took attitude and proceeded to fix it. I spoke to the gentleman who welded it and asked he do a nicer job on the 2nd wheel. He agreed and understood. When I came back all they did for the 2nd wheel was apply JB weld to both sides. While it looked much better than the actual weld, not sure that will actually hold up. I could have went across to Auto Recon and got the wheel fixed professionally. I could have also bought a brand new wheel for what they charged. I will not use this chop shop again.

it was Christmas Eve at 3:30. I had a tire that needed to be balanced . They did it quickly and…read moredidn't even charge me. I paid them anyway.

Best tire shop in Raleigh for when you need tires fast! Excellent service at a fair priceread more

Worst tire experience ever... they took their sweet time. It took 1 hr and 40 mins to change 4…read moretires... unless you have time to waste don't go here

Pro tire on Capital Boulevard you should be ashamed of yourself I came in from 9 AM. I didn't leave…read moreuntil 11 and I only left cause I asked him what's going on. You are allowing multiple people to walk in front of me and they just came in. They have no appointments just allowing them to get service first the person behind the counter said you're getting the oil change for free so basically his excuse is since my oil change is free. I deserve the weight. Racism absolutely playing apart in this. The people that came in with no appointments were white. I'm black. they ask the people that were of color to come back in 3 to 4 hours while I was there waiting, but everyone else will have a different color got served right away then the gentleman behind the counter told me not to come back and I said why because I'm expressing my feelings, I'm noticing that you allow people to get service and I've been here for hours. Very rude. Very disrespectful. Don't waste your money. Don't waste your time. then this clown kept staring at me like I'm supposed to look away or be scared or something . very unprofessional the person I'm referring to is fat and has a ball head a little bit of hair on the side I think you know who I'm talking about . Isn't that right fat boy. If I can give a negative star I would but that's not an option they did have one employee that kept it together, but that that NIA was a bitch i'm pretty certain he has a vagina.

Went for an inspection and was in and out in 10 minutes with no issues or annoying attempts to…read moreupsell parts I didn't need. Also really friendly customer service.

I had a great experience here yesterday. Right after getting off the freeway, my tire pressure…read morewarning light came on and I could tell one of my tires was losing air. I needed to get it checked immediately. I just happen to see that this place was right around the corner from me so I decided to stop by. The staff was very quick, professional, and able to identify the issue with my tire right away. Their prices were very reasonable, and the service was fast, reliable, and efficient. I also really appreciated the family-oriented atmosphere and the way they treated their customers. I would definitely come back here again if I ever need tire service in the future.

If you need good quick service, pull up at Keke's on the intersection of Atlantic and New Hope…read moreChurch. Pull into one of the probably 20 spots they have right in front. One of the service providers will come to you and ask what you need. They'll take you back to select which tires you want, they have a range of prices, used, new, etc. they will get your car on a couple of jacks and within 15-20 minutes you're done. They do balance the tires but they don't do alignments, just FYI.

This was my first time using this shop for my oil change for my Alfa Romeo Stelvio since the…read morelocation in Raleigh closed. Let me just say that my appointment was for 2pm, my car was ready at 2:35pm. The gentleman at the front desk ( I think Matt ) was fantastic. The overall experience and price will keep me coming back.

These here are Facts: in late June my car was towed here to replace two flattened tires & take a…read morelook @ brakes One Calendar week & $3.4K later got car back with new tires. However the brakes felt/worked *exactly* the same Another much more competent garage/set of mechanics confirmed both Master Cylinder & Booster had been replaced This place is good for Inspections, tires & oil changes - don't go there for anything else Do appreciate owned by local family and front desk people very nice/personable

Yesterday morning I purchased for used tired from rockside. By yesterday evening I had a flat…read more I went back this morning (had to call AAA yesterday because I was stranded at work due to the flat) and they patched the hole. I left, and noted they did not recalibrate the TPS. Did that and decided to check the tire pressure myself. All four of them were at different pressures, two of which were 20psi OVER where it should be. At this point I'm pressed. We paid $185 for a tire that had a hole and needed patching. I had to call AAA, and I missed half a day of work. We go back. We're like hey, clearly whoever put these on doesn't know wtf they're doing b/c we had a hole and they're all at different pressures and they're over pressure. This sucks, we don't want your shoddy tires we want our money back. They did absolutely jack all to make it right. I drove to my mechanic to make sure the tires were now safe to drive on. They fixed the tire pressure in them, and my mechanic said that I won't die, but the tires they sold me have tread on them so bad they would NOT pass state inspection. $185 and if I had to get an inspection tomorrow I wouldn't pass? Are you for real right now? This is unreal and not right. Integrity is dead in the modern age.

Went today to get a tire I bought elsewhere mounted. I speak Spanish but most other Spanish…read morespeakers assume I do not. Attendant came up to me and asked what I needed. I told him and he went to ask the manager what he should charge. This all happened next to me and the manager said to try to get me to pay more than normal. When the attendant told me the price, I asked if they could do better. They lowered the price by 25%. During the mounting I heard the mechanic call me an expletive for asking for a discount. At this point I made it clear that I spoke Spanish and he should not be treating his customers this way. When I went to pay I had a long conversation with the store manager and he refused to take any responsibility, calling it a misunderstanding. Buyer beware, I will never return and will let everyone I know not to go there.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

Do not go here. They will scam you out of thousands. The problem will not be fixed and without even…read moreleaving the parking lot the light will still be on that they supposedly did all repairs for. They talk a good game and had high hopes and have thoroughly been disappointed and out 8k so far. I wish I had gone elsewhere now I don't know what I'm going to do the issue is still not repaired and don't have a penny left to invest in it. Edited in response to Randy... You can't find a record because it's under my husband. We have spoken to each person in the shop and have consistently been lied to, we have fixed everything you have recommended and are still dealing with the same problem after all the empty promises of "I promise this will be the last thing and will fix your problem". We have been royally screwed by your company and no way to get in direct contact with the "Owner"

The most traumatizing experience I've ever had…read more After my accident, my brand-new 2024 car was towed here by the shop owner, who told me he worked with Progressive Insurance. About a week later, I learned that my car had been taken apart without my authorization. He stated this was how the insurance would want to see it. When I called my insurance company, they told me no work should be done until their adjuster inspected. I relayed that to the shop, and the mechanic acknowledged it. The next day, he sent me a photo showing the car reassembled and said it was "all done." At that point, there was no mention of fees or issues. Two weeks later, after escalating my insurance claim, I reached back out. That's when I was told my car had been "repoed" and that I should contact my bank -- even though I was not behind on payments and had never missed one. When I checked with my bank, I discovered: * I was being charged over $3,500 in "storage fees" for just 18 days. * A mechanic's lien with intent to sell had been filed against my car after only 10 days -- something I was never notified about. * Nearly $1,000 in additional towing charges were added when the vehicle was moved to a repo yard. At no point did the shop ever contact me about fees, present me with an invoice, or give me the chance to move my car. This created unnecessary stress for me, my insurance company, the DMV and my bank while we sorted through it. This was one of the most difficult experiences I've ever gone through. Still, I believe there are blessings in everything. Based on my experience, I would strongly caution anyone against taking their vehicle here.

Big joker towing it's Saturday I'm on the side of the road. What can I say about Mr Raynor very…read morenice Thoughtful very helpful and concerned for my wellbeing I highly recommend this company call this company 5 stars all the way through thank you sir. Went way above and beyond to help me. -Bo genesis gv80 no oil plug