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    Usps Branch & Vmf

    1.7 (6 reviews)

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    Ask the Community - Usps Branch & Vmf

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    United States Postal Service

    United States Postal Service

    2.1(272 reviews)
    0.0 mi

    I was looking for tracking in my package and the customer service rep was very helpful and…read moreexplained everything to me really well

    It all started bad as soon as I entered the post office. I asked the same gentleman J.T. as the…read morelast yelp post mentioned where I should go for the passport renewal? About 40 years ago I remember going in another area for this service and that why I was asking. I remember that being in the south east end of the building not inside the general post office. He rudely said get in line for questions. He was sitting alone at the desk and we made eye contact. He could have said yes, get in line for that, but the shortness was not needed of his reply he said it twice like I was an idiot. lol, then I got in line where he motioned me to go and it turns out that was the front of the line and I was at the back of the line when I first asked him. After I walked back and forth in the Post office and finally got to the correct place in line making a scene because he wasn't quite about anything so neither was I. The same guy J.T. Called my name out for the passport renewal. I just laughed and said it was my lucky day and that was me! He didn't need to make it so difficult and rude. This carried out during the entire process of the paperwork. He had to leave for a second to make a copy and the other poster worker next to him was having a lovely conversation about Boston with a family. I wish I got him. The postal manager of this branch should put Someone else in charge of this service. Most people are excited to get this process done because it means they are going out of the country for most times something fun. JT shouldn't be the guy doing this service because he just can't keep his mouth shut and goes into his personal political beliefs.

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    United States Postal Service
    United States Postal Service
    United States Postal Service

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    US Post Office

    US Post Office

    2.2(156 reviews)
    2.0 mi

    Definitely don't understand why this place gets such bad ratings. Just shipped a package out and…read morethe clerk was so nice. Receipt doesn't have name unfortunately it just says clerk 19 lol it's an older Asian lady with glasses but I could hear the younger Asian lady with glasses two windows down asking how someone's day is going. Sure, my tiny package was $17 to ship out so value is still cheaper than sending via UPS or FedEx. All in all still the most affordable way to send things through the mail.

    I have no idea what Nhu's problem is. I've come to this usps multiple times and never encountered…read moreher luckily but seriously I understand why so many people have such issues and have left bad reviews I came in today with only one individual in front of me in line. My purpose was dropping off some military care packages overseas for the "FIRST TIME". I had my custom forms already printed, and just needed to attach them which she prompted me to do. One thing I had noticed was how curt she was with our interaction but that wasn't an issue, I understand we're all busy. But after her directing me to attach the customs forms, as I was working on that in the office I noticed when other customers asked her questions or asked for assistance, she rolled her eyes and would just say "oh my god". Rude af. Whatever- so I go back to her to drop off the packages after attaching the customs form and she takes my packages and just prints me out a tracking. I leave but as I'm walking out I realize that I hadn't had to pay postage which confused me since I I never paid online with the customs form- it just gave me an estimate based on my package info and weight . I didn't want to risk having the shipment sent back or destroyed because of unpaid postage so I go back inside and ask her about it. That's when she gives me the nastiest attitude and says "why didn't you tell me that first" and I said "that's why I'm asking you and double checking right now?" And she just proceeds to roll her eyes and basically scold me for not letting her know- but isn't it your job to make sure these packages are paid for (?) I'm generally patient as someone who also works in a customer facing job, but this was extremely frustrating and I tell her "like I had prefaced I had the customs forms printed, but in no way did I ever say I prepaid for my labels? Also I also said this was my first time sending packages overseas to a military member and you would think you would care to double check since this is your job?" Mind you up to this point I had been nice with our interactions and genuinely just curious and wanting to take the correct steps but Nhu was just extremely judgmental and acting like she didn't want to help. Only until I had asked for her name, and a huge line of people started to form behind me did she finally switch her attitude. Unfortunately at the end of this I wasn't even able to ship my packages because of a zip code issue. I ended up going to a different usps afterwards for better help with this issue. So thanks for nothing nhu.

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    US Post Office
    US Post Office - Westminster US Post Office.

    Westminster US Post Office.

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    Usps Branch & Vmf - postoffices - Updated June 2026

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