This place is always so busy and always has a line. Had 3 people working. It's kind of depends who…read moreyou get. some are slower than others. One lady was running through the line quickly which I can appreciate. They're all very nice and helpful. Expect a wait when you come

I recently moved, and wanted to keep my new address private to the extent possible…read more Prior to officially updating my address with the United States Postal Service, I checked their policy on their website regarding the sharing of address information. From the USPS site: 'We do not sell customer or mailing lists to outside parties, including marketers. We protect your information under the Privacy Act. We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a USPS auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent.' I came to find out too late that these assurances are completely false and misleading. Immediately after my change of address was processed, I started getting flooded with various solicitation mailers at my new address. I then found out through further research that when you change your address with USPS, they sell your new address to literally hundreds of entities. Please read the July 2013 Forbes article titled 'How The Post Office Sells Your Address Update To Anyone Who Pays (And The Little-Known Loophole To Opt Out)' for a more complete picture of the disturbing reality of the situation. From the referenced article: 'The Postal Service set up its current National Change of Address program, sometimes abbreviated as NCOA, in 1986. Until 2002, the USPS licensed to just 22 companies. After complaints about privacy violations, they reformatted the data to assure only those with the former address could obtain the new information, according to spokesman Roy Betts. That change allowed the postal service to distribute the address changes more widely. Today they license to about 500 companies.' 'USPS justifies the program on the grounds that they don't 'sell' the list but license its use. That is a subterfuge. Supposedly, you only get a new address if you have the old address already. Because data brokers have every household in America in their files, the information goes from NCOA to the data brokers, who flag every change and resell lists of new movers to anyone.' Disgraceful. This is a federal agency funded by citizens' tax dollars, and this is the amount of reverence they treat our most sacred personal information with. Whenever I move in the future, I will never again submit a change of address to USPS. The better course of action is to update your address only with essential organizations you personally do business with, and use a PO Box for a mailing address wherever possible. Live and learn, but we shouldn't have to utilize such work-arounds to gain a basic modicum of privacy. And for the record, I am well aware there is virtually no data privacy anymore, but the government should certainly not be perpetuating the problem - and getting paid for it. There are people, including domestic violence survivors, for whom the consequences can be absolutely dire if their residential information is not kept private. I looked into this further as well, and supposedly there is a program through the state you can apply to in order to keep your address private, but even if you're 'approved', there are no teeth in the rules, and private businesses are not required to honor the request. This must change. Please contact the USPS and your congresspersons directly to voice your concerns about this. privacy@usps.com Or: PRIVACY OFFICE US POSTAL SERVICE 475 L'ENFANT PLZ SW RM 9431 WASHINGTON DC 20260-1101

The address is deceiving. If starting on park ave there is a coffee shop with the same address…read more Cross park ave and Find the alley leading to a parking lot next to the pizza and shoe store. Follow the alley almost all the way to the next street. It's past the Japanese restaurant on your right. Once found my service was quick. I had a package to send back and got a tracking receipt.

Helpful, knowledgeable staff. Usually a short wait or no wait at all. Parking may be a challenge.read more

This post office is easy to overlook. If you have an early morning drop off, this is a great…read morechoice. Easy parking in front.

I went in with an envelope that needed Certified Mail and return receipt. The woman at the far…read moreend said I needed to go over to the table and fill out the two forms. I had mailed several of these envelopes at other Oakland post offices this month and I've never been asked to fill the forms out myself. There was no one else in the room other than my husband and me, so it wasn't like they were busy. But okay, fine, I went over the table she indicated and didn't know which forms I was supposed to choose, and I didn't have my glasses, so I picked out two and filled them in. Went back to the window, and she said sharply, "NO! the xyz form!" I didn't know what on earth she meant, so I said, "fine, I'll just go somewhere else." Realizing that I didn't have time to drive to another post office, I went back inside. By now, there was a line. My husband went up to her window and asked which forms I needed, and she barked at him, too. Then she started yelling at me, and I yelled back, and it was a totally awful scene, I've never lost my temper in public in my life, but here I was, this crazy 78-YO lady shouting across the room in the post office. I know I could have handled it better, but for some reason, her unwillingness to do her job just really got to me

Most of the workers suck there. I went to try to find my package there and they lied and said it's…read morenot there when it should be as a slip and delivery was attempted. I went again next day to demand to talk to supervisor as the clerks are so rude and lazy. I waited for at least an hour until I see this guy named Chris and I asked if he's the supervisor and he said no and I asked him if he can help me find my package in the back and he said he will try and he did find it! Thanks to Chris. He's a great employee and worked so fast. He also found someone else's packages that was in the back too and the ladies turned her away saying the same that they couldn't find hers. The rest of the clerks there need customer service training as they are so rude/dismissive and need to not be lazy looking for packages. They should learn from Chris. 5 stars for Chris. 0 stars for those two older lady employees there. If your package is there, be persistent and talk to their manager or supervisor or Chris. The older ladies there are super lazy.

Their passport person hasn't shown up to work and they don't know when he will. Go to Berkeley Rec…read moreCenter to submit your passport application instead - they are quick, efficient, and friendly.

The employee here who helped me figure out how to do a complex mailing was an angel. He had all…read morethe information at his fingertips about the subtleties of certified mailing and took the time to explain all of it. Parking can be a little tricky at this little post office. It sits right on one of the main retail streets in Alameda, Webster Street. Parking is metered out front and rarely available. There are a zillion businesses nearby that compete for those spaces. I usually end up parking on Central Avenue, which is 1 block away. Or just going residential in the streets to the south.

Went in at 9am Monday morning 10th Aug with a package to mail overseas. I understand nobody really…read morewants to go to work on a Monday morning but..... Not only was the woman working rude, she was ignorant. She wouldn't even lift her eyes to attempt to answer questions I had, literally ignored me. She only managed to grunt "sign here" and the cost! People like her should stay home and not be allowed to work in customer service. I will never use this post office again.

There are thieves working here. I'm a small business owner who would ever use this pot office,…read moreliving in Fremont, the packages go to the distribution center on 7th street. I ordered fragrance oils from a business in another state. Unfortunately, I came through Oakland Distribution Center. I received an empty box with a sticker that said 94615, which is the zip code for this particular post office. I contacted the shipper. They have strict packing guidelines and assured me that they'd never send out an empty box. This isn't the first time that something has been stolen from this post office. Avoid this place if you can!

Yes I'm updating AGAIN. December 1, Monday morning, walked in to only one other person there and…read morethey were busy addressing their package. I was greeted warmly by Ms. Postal Worker (I really should ask names because these ladies deserve all the flowers) and when I asked about getting a money order, she let me know that they don't fill it out, I do, and would I like to borrow her pen? And it was a NICE pen too! Before you remind me that I go every single year and how did I not remember that I fill out the money order, just hush. Anyway, they continue to be friendly and helpful and I will continue to go there for every postal need I have.

This is the best post office in Oakland IMHO. There is free parking, a drive through mail drop off,…read morethe staff inside are very nice and helpful and it's never all that crowded. This post office is far and above so many others (41st street-home of the most miserable employees on earth. Montclair-doesn't open until they feel like it..) that I have been to in Oakland. Thanks for making one thing in life so much easier, we need more easy these days. :)

Came to this location the customer service , attitudes and atmosphere was amazing !!! Came and…read moreasked for a passport application and was promptly assisted with a beautiful smile !! Just went to the one by the airport off pardee drive or something like that and the service was terrible. HIGHLY RECOMMEND THIS LOCATION and the one on MacArthur in the 80s !

Larry was extremely rude and told me I should have gotten there earlier even though I arrived about…read morefive minutes before closing with only two small items to ship. My receipt was printed at exactly 5:00p sharp so my transaction was completed by closing time. Instead of simply helping me, Larry kept going back and forth with me about how I was inconveniencing him by arriving so close to closing. He even said he still had to walk me out and unlock the door, as if that was somehow my fault. I'm leaving this review so management is aware of how customers are being treated. Larry was super rude, and if this is his regular shift, he needs customer service training or should consider a different job.

Customer service is so bad, The guy working the front, I believe his name is Larry. He is so rude,…read morenot helpful, lazy, and most of all unwilling to do his job. If you don't like your job, leave. If you don't like your work conditions, speak up, speak to your manager the way you speak to the customers see how far that gets you. Better off going somewhere else.