The middle aged lady with brown/reddish hair is extremely rude every time I come in. She will…read moreignore you and pretend not to hear you. When double checking with her that I was dropping my package off at the right spot, she snapped at me saying "that's what the sign says doesn't it?". There are two signs that say the same thing in different places so I wanted to make sure. I know sometimes people have an off day, but this is always my experience with her when she's working. I gave an extra star for the other employees who recognize that they're being paid to help customers.

This Skokie location post office is horrible. Doesn't deserve any star. Employee was very rude and…read morenot helpful at all. Today I went in the afternoon and wanted to certified mail it which I never have done in life she refused to help me and threatened to call cops on me. Never ever go there.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking

ADA parking and ramp and doors…read more You can get your Passport scenario handled at this location. There "self-service kiosk's" all need to be addressed by a technician as all the "self-service kiosk's" were not functioning and frustrating to get to the understanding that they aren't going to let you know that they are non-operational, but with chug along, reboot, ask same questions that not let you even answer. Yeah their "self-service kiosk's" are all broke n ratchet acting.

Went back there today walked in and instantly left. There's no line anymore. It has devolved into…read morepeople just crowding around the kiosks. The staff don't do anything at all. They just silently sit there and give you fucking attitude.

I like this location is easy and I drop off my packages and never had a problem. I love it. If I…read morecould I'd give them 10 stars

Horrible service. If you go there to complain about anything, they just give you the run around…read more No one ever takes responsibility or apologizes for anything. No one cares. Why are these government employees allowed to get away with this and handle our mail in whatever manner they want? And why can't anyone do something about this? They really should get NO STARS AT ALL.

Rude personel, long waiting lines. The mail delivery in this area is notoriously misplaced or…read morelost. Today my friendly neighbor brought me a Priority Mail envelope addressed to me, dumped on the nearby sidewalk. 2 weeks ago an USPS delivery person faked package delivery and left the note: sorry, we missed you, All recorded on the surveillance camera.

Wait is quite long. The treatment by staff depends upon their mood that day. It varies from…read moreacceptable to foul.

I was expecting staff who were surly, irked, and overall unfriendly. I received Daiquiri (sp?), who…read morewas the literal opposite +100 of my first sentence. She was so helpful, cheerful, competent, and amazing that I will tell people who live on the southside of Chicago to go to Niles to handle their post office needs. I am going to post this review on multiple sites so people can get the competent and kind governmental services our taxes pay for, and so that Daiquiri and her co-worker (I didn't work with him, but heard him working very kindly with 2 confused customers) receive raises if this federal administration would allow that in 2025. The post office space was clean, and there was plenty of parking around the building.

Typical lazy employees i am not receiving my mail for last 2 days I am suppose to get total of 7…read moremail, I live in niles Illinois my post office address is 6977 w Oakland st niles Illinois call them and phone is ringing of the hook and disconnect after 15 rings

This large super lazy and crazy rude guy behind the counter does not give a flying uck! He's busy…read morelistening to his music. Last time I came here, I wanted to get return receipt for my certified mail. Every other post office I go to asks me if I want return receipt, but not this lazy and rude guy. Not friendly at all. The guy in front of me wanted a return email sent to him with his certified mail. The lazy and rude guy told him "too bad, it's already done". Then the customer said " You didn't ask me. The lazy man behind the counter looked down and did not respond due to his ignorance. Im never coming here again!

I had the WORST experience with the service provided. I visited to locate a lost package and…read moreprovided my tracking number to Alvin for assistance. After reviewing it, he did not communicate next steps and instead left for 20 minutes without explanation. When he returned, he provided a form for me to fill out with my name and phone number, stating that someone would contact me. However, he was unable to let me know when and was rude when I asked if I could take a photo of the form. I understand that customer-facing roles can be demanding, but clear communication and professionalism are essential. PLEASE find somewhere else to work if this place makes you so miserable.

Everyone there knows their job and is very helpful and friendly. I'm glad the building was…read morerepaired.--Kathy M.

Took over an hour for something that should've taken 5 minutes. The people working there do their…read morebest to not work. Its bizarre

This location is great. never a wait, and the lady there is so friendly that you forget you are at…read morethe post office. Only downfall is they do not have the self-service machine.

The woman working the desk was on her cell phone, using the speaker, when I entered. She made eye…read morecontact and pointed to the sign about the system being down. I tried to ask a question and she again pointed to the sign while she continued her personal conversation. I asked her to put the phone down so I could ask about prepaid packages and she pointed to a stack of packages. I placed the package and letter on the stack and she decided to speak and tell me to take the letter to the mail slot. Lazy, disrespectful and entitled. No wonder the post office is having problems.

This is one of the worst post office experiences I've ever had. I went in Saturday about an hour…read moreand a half for closing and I get there when a shift change and cash store check was happening so I get that I had to wait. But the workers had such an attitude. One of them who wander around told me to go to the next open window but when I got there then the worker gave me attitude while saying I didn't call you up. Then the wandering worker said well she can wait while you get set up. The way they didn't even seem to like each other and have to work together was not making it seem like a safe space. Luckily, this isn't my common post office that I would go to and I'm so thankful for that because the set up is so weird too like you can't even see the employee in the window to know. It's also incredibly dirty inside and there was a homeless person or something asking for money right when you walk in. Didn't feel safe, didn't feel any great customer service, extremely long wait. Never again.

I've seen far worse post offices than this. Everyone complaining of employees giving an attitude…read moreperhaps need to understand these clerks aren't the complaints department for whatever you have going on. Ask to speak with a supervisor if you have delivery issues etc. It would be much better if some of the customers wouldn't stand in line trying to mail out a single first class envelope and waiting to buy a stamp just for that one envelope. Buy a book of stamps and you will save everyone else's time including your own. It would be much better if this post office had a caller window for people picking up packages open during a certain time of day like 10am or something then it would be easier to pick up packages like it was many years ago. But look at all other retail industries where everything is being automated or self serve so it doesn't surprise me that there is only one window or 2 at most open to help you. Sometimes putting yourself in the shoes of the clerk is all it takes and try seeing it from their perspective. It's not easy to have a postal job. Postal work isn't like a simple 9 to 5 job specially the ones going on route. The biggest problem is there is no parking lot for the customers and its either paying the over priced street metered parking or risking getting a ticket and when the lines are long, like waiting for 15 to 20 minutes in line for people to get their passports done specially if you know how to fill everything out then maybe do it yourselves instead of wa ting everyone doing it for you. Then that takes away time and sometimes its not worth paying overpriced meter parking or risking a ticket for waiting in long line to pick up package specially some rude customers with their kids screaming and jumping around like its a playground. The you all expect the clerks to be all smiling when you wouldn't be smiling either if you had to work in this kind of environment.