Decided on our first boat purchase and came to Pacific Marine Center. When we arrived Jason greeted…read moreus, offered us waters and asked how he can help us. We told him that we were interested in looking at a Yamaha Boat. He said it was in the other showroom and we took the club car down the street to their extended property. Didn't realize how many boats they had in stock. When it came to making the deal he was not pushy, got us extra discounts within reason and spoke to Jack (the owner) to see what else they can do to sweeten the deal. Jack was pleasant, probably stressed with how busy they were that day, but still took the time to work with us to get the price right for our purchase. When we came back the next week to pick up the boat they were very good in going over the entire boat and features as well as inspecting every angle. They include basic safety gear 4 life jackets and a throwable that you can exchange for credit if you already have gear. The workers hooked up the boat and trailer to our hitch and we were on our way. It gets busy here especially around 10-11am with people getting service for their boats. A lot of drop offs and pick ups. Definitely plan on coming early when they open. Customers come in stressed but Jason, Jack and staff stay cool and calm to help everyone with their needs. Thanks Pacific Marine Center for the great experience!

You CAN'T trust Pacific Marine! Bait and switch at its…read morefinest!! PLEASE USE CAUTION! We put a $1,000 deposit on a boat while we went through the financing process and having a hard hit on our credit. We were in contact with them DAILY. We bought a year of insurance as the last act before giving the down payment and signing documents. We got a call that night stating they sold the boat from under us without even a phone call. They then told us the $1,000 was only good for 5 days (first time hearing that!) It was actually the 3rd business day as we had a holiday weekend. If this is how dishonest they are selling it, imagine what else they may be dishonest about behind the scenes! Jack's way to make things right was to offer more expensive boats.. The only boats the owner, Jack offered added more than $10k to the original price. Jack knew we were approved, They could care less we dinged our credit and most likely figured since we were approved; we could be easily forced into a more expensive boat! Jack "offered" two other boats that were way more money! ((Their only goal)) You've been warned.

Great place to get bait and get superior boat service. Highly recommend! Located in downtown Fresno.read more

I hit something in the middle of the lake at pine flat. It busted my prop and skeg. Bruce had me in…read moreand out in a hurry. It's almost like he's done this before. Thanks Bruce.

3 weeks ago, talked to Anthony, he was very friendly and was willing to try a repair he was…read moreunfamiliar with. Scheduled an appointment 3 weeks out. Day before the appointment, called to confirm. He forgot about the appointment and said he was backed up with work and how long could we leave the boat. It's summer. We'll go elsewhere.

garbage service. dont do what they say they will do.communication is the worst they ghost you.read more

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

Purchased a new Regency Pontoon Boat from salesman Dave Clarke. Outstanding customer service and…read morepromptly addressed all issues. Will definitely buy another boat from them in future. Great family run business.

Best shop in the Valley and it's not even close. The owner Ryan is super knowledgeable and gets…read moreeverything done exactly how and when he says. Great customer service, 1000% would recommend.

Bath tub repair and refinishing. Your bath tub will look brand new!!! Skilled work. Highly recommendread more

From the owner: Specializing in: - Fiberglass Fabricators…read more- Bathtubs & Sinks-Repair & Refinish - Boat Maintenance & Repair - Fiberglass Products

I purchased a Manitou Tritoon from Mark in 2017. I shopped…read morearound for quite a while looking at other brands and models. Since the boat I liked was a lot of money, I had lots of questions and did not want to regret my purchase. Mark spent lots of time on the phone with me answering questions before I finally drove down, 2 hours, to buy the boat. I've been extremely happy with the boat and it drives like a Porsche on water, especially for a 27' pontoon boat. I've actually had it up to 55 mph! I get a lot of attention whether towing it in town or on the water. It's just a very nice boat. We did have a cavitation issue whenever cornering. The boat kept up high RPMs but lost substantial speed in a sharp turn. After talking to Mark a few times, we decided to drop the motor an inch. I brought the boat down and Mark's mechanics lowered the motor. Got the boat back in the water and problem fixed. Last week: We keep our boat in covered storage during the off season and this last time I dropped it off, I'd forgotten to turn battery switch off. The house battery drained and I didn't catch this. I had my buddy drop me in the water and although the motor was running I didn't catch that I didn't have any gauges or power steering. With no steering, I had to get towed back. I didn't understand the problem at the time and although I knew it had to be electrical, I checked the fuses and they were all good. I called in to Semper and talked to Jason. This guy was very willing to help and told me he'd look into it. I figured I wouldn't here back for a few days since it was Saturday and also figured I wouldn't be on the lake this weekend, but I was wrong. An hour later I got a phone call from Jason. He recommended putting a jumper line between the cranking battery and the house battery. That was it!! Back on the water. Jason saved my weekend. He even called later in the day to see how things were going. I couldn't thank him enough. One last note: I've driven other pontoon brands and they just don't drive like a Manitou. You can just tell the quality between other boats and a Manitou. I paid $20k more for all the bells and whistles for a similar boat of a different brand and again, I'm really happy with my decision.

My husband went there because we were having an issue with the start button on our Suzuki outboard…read more According to their sign, they open at 9:00, he arrived at 9:08 and nobody was at the front. He went around to the back where they were working and they told him they don't open until 0900 (even though it was 0908). When he asked them about his issue they said "just because we are an authorized dealer, doesn't mean we know anything about it." When he asked about a warranty, they said they didn't know Suzuki had a warranty and that they didn't even know how to make a claim. They said they would charge $175 to look at it. Needless to say, we took it somewhere else.