Another great service today on our trailer. On time as stated and quote was very accurate.

Bought a trailer in February. In great condition. everything looked nice and perfect. Then two months later the roof splits. After being told it was allllll good. Still haven't been able to get it fixed, because of poor service and communication. Be wary. read more

My husband and I recently purchased a toy hauler -- a 2026 Genesis Supreme Vortex -- and we couldn't be happier with our experience at Epic RV. From start to finish the service was outstanding. Darren went above and beyond to help us get the best deal possible and made the process smooth and stress-free. He's the best! The entire team was amazing -- Mike, David and even Jim stepped in to help and all of them were friendly, professional and genuinely committed to helping us. They had our toy hauler ready in time despite our tight schedule for our upcoming trip. The whole process was quick and easy. This is actually our second time buying from Epic RV, and we will absolutely be loyal customers moving forward. Thank you again to Darren, Mike, David, Jim and the rest of the staff for such a great experience! read more

We purchased our first trailer from Epic RV. Clayton our sales person was very patient with us and showed us every trailer that fit our needs. Frank and the young lady (can't recall her name) very professional helped with all the paperwork. David being thorough and very helpful with the walk. This place beats prices and customer service everywhere we visited. read more

Bought a high end off road Trailer and had a problem I text Jim and he had his mechanic David come out to my house identify the problem got me up and going. Never had service like this almost a year after we bought it. Saved an entire camping trip Epic is highly recommended on your next trailer purchase read more

See all

Jim was nothing short of AMAZING! Not only did he find me exactly what I wanted when I couldn't find anything I liked on his lot, but he also got it for me for THOUSANDS less than another dealership in town (and all of California). Jim went above and beyond for us. He is a genuine person, he cares about his customers, and he loves what he does. I'm so glad I purchased from Epic instead of another dealer. Highly, highly recommend Jim and his team. Shout out to Clayton too! These guys let you browse and don't suffocate you. When I left the dealership they didn't try to convince me to stay or buy something I didn't want... they simply said 'you'll be back.' And they were right! Thanks again Jim & team! read more

See all

We purchased our first trailer from Epic RV. Clayton our sales person was very patient with us and showed us every trailer that fit our needs. I was able to meet the crew preparing our trailer who did an excellent job from Debbie cleaning/detailing, Brandon going through ensuring everything was in place and functional, Frank putting his final touches on, David being thorough and very helpful with the walk around Mac and Jim the owner who personally delivered our trailer and was very helpful with the set up and leveling of the trailer. This place beats prices and customer service everywhere we visited. Thank you all for your making our purchase a pleasant one. read more

Every single part of the process of our buying a Puma Destination trailer went well. Scott was our salesman and from start to delivery, everyone was honest and patient, despite the fact that they are very busy. This dealership is a real find. They really seem to care, and their prices were great. read more

These guys are fantastic in sales and service. We purchased a Puma Destination trailer in June 2025 and they delivered and set it up for us. We left the trailer after a few days and returned 3 months later. The bedroom A/C would not work and the thermostat was blank. I texted the help number (owner) to get started. Almost immediately, he responded with a couple of suggestions, then asked if the tech could call me. Jeremiah walked me through the diagnostic process, very patiently guiding me how to troubleshoot. With his help, I was able to locate a power plug on the A/C board that had become disconnected on the 20 mile delivery trip. They may look like a little dealer, but they are absolutely massive in respect to their customer service...and Jeremiah is a gem!​ read more

Jim is the best! Never going anywhere else but here! Jim took care of us definitely will be referring family and friends. read more

Thank you to the owner calling back & making things right with the deal we made. Appreciate your time & calls.

Purchase the new Genesis Wanderer trailer a little over 3 1/2 years ago.sale person told us the roof had a 13 year warrant. roof is already started to separate reached out to them for help they forward us to the roofing manufacturer,Roofing manufacture enailed us starting it's out of warranty time period which is well under 13 years. There's a few other distrustful things that were told to us at time of purchased but this is the biggest and most expensivest lie yet. read more

As a follow up to my original experience we had wheels and barrings come loose during a camping trip, plus the dust covers came off. So we made three phone calls to the Epic. service department, two calls directly to the Epic owner and one call to Michael the finance guy due to no returned calls from previous attempts. Then called extended warranty company who had us call Geniuses and spoke to their service manager, who was very helpful. He referred us to Lepard (tire Co.) and they took our claim and resolved the issue. When we purchased the warranty Epic RV told us if any issues arise that fall under warranty to call them first. We ended up having to go through three companies to try and resolve. Epic not only made no effort to resolve the issues under warranty, they didn't even return our calls. read more

See all

Had a great deal because I payed $cash$$ for my camper. Paid for extra service Roof coating, new batteries, new propane tanks, deep cleaning. Service department was going to check over camper. When it was the day to pick up... Roof was only spot sealed, one out of two new batteries, tanks where original, cleaning was low standard dog hair everywhere, service guy didn't know much about camper. So had to figure things out on my own. Then I was rushed to get out of dealership as they had more campers to pull in. Payed for extended warranty three weeks later one camping trip had a issue. But it's now covered, they might get to look at it in a month. Great prices if you pay cash. If you need to finance. I've put less down on a $50,000 truck read more

Epic RV Liquidators - The camper - RV Dealers Near Me - Madera, California

Do not shop here they will screw you over they are liars and do not pay for trailer inspection it's a joke they don't inspect anything they just take your money read more

Well they can start by providing the services that you pay for. I purchased a 2022 Heartland 40' toy hauler for $70,000 cash. I was charged 1800.00 for a dealer prep fee that was never performed. They agreed that they were going to fix some of the items that were damaged. All items were fixed but fell apart or didn't work when I got home 3 hours later. They used putty to repair the shower doors ( fell off in transit) replaced backup camera that didn't work and left holes un sealed where the old camera was ( lucky I caught that ) the tv that was replaced in the garage fell off the mount in transit. The fuel station didn't work had to repair myself . Said they were gonna fill the propane tanks . Nope glad I checked before taking her camping . Didn't run any of the appliances or AC units as promised in the 1800 dollar fee. Both toilets leak. Half of the curtains do not retract. Also the registration that was paid for in the original sale was never paid. Received the new plates and a Bill for 800.00! Had to wait in long lines at the DMV to correct. Asked several times to talk to the owner and Jim never took the time to answer any of my calls. I purposely went to epic to avoid going to Best RV that was 30 minutes from my house but kept driving 3 hrs to epic to avoid bad customer service at Best rv . Just crazy that when you spend that much money now a days and can't even get a call back from sales or management. Terrible "000000" stars do not buy from this company. They were even bad mouthing customers that had bad credit when they left the room . Terrible read more

Great place with great prices. I was able to secure my dream toy hauler at an awesome price. I did buy a used unit, and despite that, the staff did a thorough cleaning and even went as far as to caulk sections of the roof as a courtesy. Thanks EpicRV. read more

Epic RV Liquidators - Vortex 3219 - RV Dealers Near Me - Madera, California

I've purchased recreational vehicles in the past but this by far was the smoothest transaction I have ever had. I was lucky enough to be one of the first people to inquire about a used unit that Jim had listed. He was upfront and honest about its condition and kept me updated on the status and when it would be ready to view and pick up. Price was fair and condition was as promised. Jim was very helpful and even offered his personal number in case we ever need anything in the future. We had an appointment at 9AM to look over the trailer and we were on the road by 10:15 due to Mike in financing having everything ready to go so we didn't waste time. I appreciate Jim, Mike and all the staff at EPIC RV for all their help. DO NOT get this place confused with the dealer down the street. All the bad reviews stem from them and not these guys! read more

We searched for a fifth wheel toy hauler up and down CA and parts of AZ. Even other dealerships spoke highly of Epic RV, from their great prices to their dependable customer service. We ended up returning to Epic RV and made a purchase that we don't regret! read more

Epic RV Liquidators - RV Dealers Near Me - Madera, California

Husband and I spent a couple of hours looking at fifth wheels to buy. I had previously contacted David, the Sales Manager. He is friendly and genuinely felt he is a decent, honest person. The employee that showed us the RV's was Bernardo. What a wonderful sales person he was. We told him what we were looking for. He took us directly to the units that met our criteria. We entered the RV as he waited outside. If we had any questions we would step to the door and he was right there to answer them. If he didn't know the answer, he immediately looked it up. Absolutely no pressure at all! If you are looking for an RV please don't pass Epic Liquidators in Fresno near Valley Children's Hospital. And ask for Bernardo! read more

We purchased our travel trailer over a year ago. The buying process was simple and we they gave us great service. The main reason for this review is to give a shout out to Tara at Eric who is a blessing of an employee. When we had an issue in Montana, she jumped on it and helped us get what we needed to get back on the road. We had a defective window that shattered, she was able to get this covered by warranty. The service department resolved our issues and the communication was excellent. Tara came to the rescue again when we had an issue with our ladder. She worked with my husband to find a solution. Thank you for servicing our needs from the beginning (purchasing) and as we continue to own our trailer. And again, Tara has been an excellent employee, going above and beyond for Epic's customers. read more

I had a great experience and highly recommend this company for your new trailer/rv. Frank was very knowledgeable and had a no hassle experience. The service workers took time to show me around the trailer and helped me install my distribution hitch. read more

We did not buy a trailer but we were treated fantastic on our visit to Epic RV. The owner Jim was kind and treated us like family. Thanks for letting us look at trailers and tour the place. When we are ready to buy we will be back. read more

Quick to sell you on a trailer, but God forbid anything goes wrong with it. Bought a trainer back in March, air conditioner stopped working in the middle of April, and finally in the last week of July they fill out warranty paperwork to get it fixed. Communication is non-existent, they tell you they'll update you but it's taken daily calls and emails to get them to tell you anything. I still don't have items that were supposed to have been included with the trailer at time of sale, and it was sold to me with defective items off the lot that have yet to be addressed. I'd have them take the trailer back at current loan value after I've paid 5 months down just to not have to deal with this anymore. 08/01/2022 read more

I went to look for a Toy hauler today I was Greeted by a salesman Keith you showed me around And I found a Vortx that will work perfect for me and my Family we worked out a deal and they got me in and out of there real fast I would recommend Epic Rv for any of your RV need 100%.., thank you read more

Love this lot and the people who work there! We purchased a tow behind trailer earlier this year and decided after one trip with it, that we'd rather have a fifth wheel. Jim worked with us and let us trade in our tow behind for the fifth. He did such a great job and didn't over charge. He was so helpful and attentive! We didn't lose as much money as I thought we would have. Epic has such a large selection and they are very much customer oriented. They aren't there just to make money- they are there to earn your business and trust and to make sure you leave happy and satisfied!!! read more

Bad experience with misleading sales tactics. Made an offer to Alberto on a new trailer. The trailer was advertised as "We Include a Battery, Starter Kit, Propane, Walkthrough presentation so you'll know how everything works." He adds late in the negotation they have a "PDI charge" of $750. Given how the ad is presented, this seems very misleading. When I didn't accept his offer with that charge, he said prices on everything were going up at the end of the day. It's a day later and prices aren't up. With these misleading tactics I prefer to drive further and buy somewhere else. read more

Can't express how valuable the service department has been for us. They exceeded our expectations. 5stars for them! read more

Bought our trailer there one year ago . We drove over 2 hours because we heard a lot of bad reviews about the huge RV dealership near us , everyone told us if you have any problems with your trailer they won't help you . So we came here instead and everything went smooth until Our batteries crapped out 6 months later . They kept getting worse and worse and my mistake for not calling at 6 months . So now we are 1 month and half passed our battery warranty and they told me there was nothing they could do to help . I would just think that buying something brand new and at that price , they would try to help you in some way . I guess going the extra distance to buy a trailer does not matter read more

Potential customer trying to get a quote thru their service dept. for some work on our toy hauler. Have called at least 6 times in 2 weeks and have left at least 3-4 voicemails with no return call. Finally asked person answering the phone if the service dept is even manned or not and he said they're really busy which I can understand but 3 voicemails in 2 weeks and no returned calls to me is not acceptable. I should've learned when I was toy hauler shopping recently and was brushed off but oh well, just bought a new one elsewhere... it is what it is... just wanted to let people know is all read more

It was our maiden voyage in our new Salem Hemisphere fifth wheel purchased from the outstanding ownership, sales and maintenance team from Epic RV. Liquidators. Being a veteran owner of trailers as well as a motorhome, putting my faith in sales and support was difficult- but different at this dealership. Epic RV Liquidators are true to their word. At midnight I realized that I had failed to put on a pressure regulator adapter on my water line and I blew the hose from the water line to the sink and it was irreparable. I called the emergency line and Jim (the owner) ANSWERED at midnight, and to my surprise shared how I could fix it immediately and that he would have one of his team members meet me (on their day off mind you) with the parts to repair my mistake. I have never had service like this before and within a time span of minutes I was showered, turned off the water for the night and, as promised, the service technician (Jose) showed up at 8:30 in the morning as promised on the day of my daughter's wedding, and REPAIRED our issue within 15 minutes. Made all the difference in the world in my day and my families experience. Thank you Jim and Team for your commitment to your customers! Exceptional service, exceptional people that's Epic RV Liquidators! read more

The sales team was unethical. I contacted the company about a trailer I was interested in and came to look at it the same day. Apparently, my interest in this trailer brought its existence to the attention of another sales rep. While I was in the office getting my credit checked to buy the trailer with my sales rep, the other rep sold it out from under me, sight unseen, to another customer over the phone. read more

I had a safety recall for an RV I bought here. It took 6 months, lots of phone calls and voice mails to get an appointment. They are not very organized and I kept getting transferred to the wrong person and told I did not have an appointment when I did. I will not go to them again for any service or sale. read more

I called their number by accident because I can't get ahold of the place I bought my RV from to get work done. And I talked to Jared who had no obligation to help me but went out of his way and the service department to help me figure out what was going on with my toy hauler. I can't even get that service from Best RV where I spent my money at. If you want to spend your hard earned money somewhere do it where if you have a problem they will be willing to help you out when you have problems. This is my first fifth wheel and I will have questions and need help so my advice would work with people that will want to work with you. Thank you for the advice and help. read more

Bought the rv we were shopping for here at Epic , very unprofessional ,Appears to have a high turn over . One of the requests we had before buying the trailer was to replace the bathroom door that was chipped . It took several phone calls to check on the status of the door ,that of course it had to be ordered. After three months The person who had been answering my phone calls was not employed there any longer. So the quest continued from the start. Now it's been a year ,got a text that my door had arrived . Had texted back and fourth to schedule an appointment to have the door installed I had told them I had to wait for it , and was told that I would get a text when it was ready . Parking sucks , the people outside don't know what there doing .The guy that checked me as me to unhitch where I had parked it and the techs would move to where they wanted.The techs installed the door where it sat ! I ask the why he had me unhitch it , he jokingly said It was practice for me . If I could give negative stars I would ! read more

These guys at Epic Rv are the best we looked all up and down the state for our Eclipse Attitude 32gsg and they gave us the best price for the coach and the best trade in then any other lot Jim and the guys there rock when Jim says 24 hr technical help he means it called him 3 times and different times of the day or night and he either picked up right away or called back within minutes needed some warranty work his guys got it handled asap if you want a good deal on a trailer go see Jim at Epic Rv he will hook you up read more

We were looking for a trailer 18-22 feet. We went to Epic RV Liquidators in Madera first. Bernardo the sales man was awesome and very attentive.We found what we wanted but wanted to do our due diligence and look elsewhere! We went everywhere in Fresno and Clovis. At one place we were told they are all unlocked help yourself we are short staffed. Very little help. A huge shout out to Bernardo for showing us our trailer several times, and the finance manager Mike did a great job! Chris who showed us how everything worked was so patient and thorough! He knows his stuff! We can't say enough good things about them all. Danny, the mechanic helped us in the end as well. Very polite, knowledgeable, and friendly. Real people work here! We will refer everyone looking for a R.V., trailer or toy hauler to Epic RV Liquidators in Madera! read more

Today I stoped by with my aunt who was wants a travel trailer. She had many questions, and was asking the sales man Angelo, or idk his name. He was rude as if we were bothering him, he seemed as if he didn't care and didn't really want to help us. We will take our business else where. What a shame because we were ready to drop some $$$$$. read more

This place is the real deal! Bought our trailer from them with ease! One month after purchase our trailer was broken into and resulted in a broken window. After calling the customer service line the owner Jim drove all the way to LA over night to get us a window! He was admitted that we not miss our next trip! Not sure of another company or place that would do that. We are beyond happy and they are so professional. Get over there and get a trailer you won't be sorry!!! read more

We just purchased our first RV trailer from Epic. Jim was awesome. This was easily the best experience in buying a vehicle we've had. Being the newbies that we were, Jim took the time to explain everything to us about the RV we were interested in. He was very honest and candid about the capabilities and options in the various brands and models, and didn't try to upsell us. The price was exactly what we'd been quoted before we came in, and it was an amazing deal. Not only did Jim take care of us during the sales process, but he made sure that we'd be safe and taken care of after the purchase. He gave us his personal cell number to call in case of any problems or questions. This was very comforting to us since we're inexperienced and will probably run into issues on our first trips. We love our new RV and will definitely go back when the time comes to upgrade. If I could give Jim 10 stars out of 5, I would. I'd also like to commend Mike for a smooth and easy sales transaction, and Christopher who went through the entire RV on pickup, explaining everything to me inside and out, offering advice and dos and don'ts, and making sure we were completely satisfied. read more