Was a great location and house. Perfect for 4 golfers who wanted to play nearby, tour the area and…read morefind awesome restaurants. Any issues we encountered were quickly resolved. Clean and spacious.

Staying/working in st.Augustine for six months, I contacted them and they definitely found for me…read moreexactly what I looking for, nice place at LaTerra condos they are helpful and responsive to any issue I've had.

TRAVELERS BEWARE: VTrips Management Failed Us Completely Over July 4 Weekend…read more We reserved a beachfront condo at Shores Club in Daytona Beach for July 4 weekend, expecting a premium stay in a prime location. What we walked into was shockingly unacceptable. The unit (9813 S. Atlantic Ave, Unit 807, Daytona Beach), managed by VTrips, was in disarray: All beds were stripped with linens balled up on top No pillowcases on any pillows Dirty, wet cleaning rags left in the bathtub Clean towels stacked on the living room table No toilet paper Gritty, sandy floors Peeling wall plaster and dirt lining the master bedroom sliding doors For context, we paid $2,119.90, which included $447/night, a $230 cleaning fee, $139 damage protection, a $213 tax, and a $196 service fee. What we didn't pay for was to do our own laundry until 3 a.m. and hunt for bathroom essentials after a long travel day. We reported the conditions immediately and submitted 13 photos, which VTrips acknowledged. Their after-hours representative confirmed there was no cleaning crew available and no alternate units, then told us to find a hotel--on a holiday weekend. That wasn't a solution, it was a shrug. I am the brother-in-law of the person who made the reservation. She is Latina and does not speak fluent English, so I handled the communications, stayed in the unit, and submitted all documentation. VTrips corresponded with me directly for five days--until I formally requested compensation. Then, suddenly, they claimed they could only speak with the "primary guest." Let's be clear: VTrips had no issue taking our money, engaging with me repeatedly, or receiving photos from my phone. Only when it came time to make it right did they retreat behind policy. Eventually, they refunded the cleaning fee. That's it. No credit for the lost night, no reimbursement for essentials, no meaningful apology. VTrips manages dozens--if not hundreds--of units in Daytona and throughout Florida. If this experience is any indicator, they are overextended, underprepared, and unaccountable. Your beachfront vacation shouldn't begin with a trip to the store for toilet paper or end with hours of fruitless follow-up. For travelers: Avoid VTrips. There are better-managed options nearby. For VTrips: If you'd taken care of this the right way, this review wouldn't exist. -- John Litton Founder, Litton Media (www.littonmedia.com) Specialist in brand reputation, media visibility, and crisis response

My husband and I rented Pounds Cottage on Butler Beach, Fl near St. Augustine from 4/19 to 4/24 via…read moreVTrips on VRBO. When we arrived, we noticed 3 broken windows on the ocean side. The windows could not be opened to enjoy the breeze. VTrips advertised this property as "beach view" and "full view." All we could see thru dense foliage and high sand dunes was a sliver of ocean, no beach, no waves, mostly dunes. The hike to the beach was several hundred yards thru sand spurs and sand dunes that forced us to climb several feet. Back inside the rental, the TV was broken. The sleeper sofa had no linens. The main bed frame was damaged, their was only a mattress on top of a cheap frame that swayed under our weight, squealed each time we moved on the mattress. Extremely unstable and unsafe as I felt the frame shifting under me when I sat on the bed. After 2 sleepless nights, we scrapped the vacation and headed home. VTrips did a poor job with follow up and made us feel as if these issues were our fault. They denied my request for a refund for the 3 nights we missed. They were unapologetic. DO NOT rent from VTrips. VRBO needs to drop them. Renter beware.

DO NOT RENT!!! THEY SCAM YOU WHEN ITS TIME TO GET DEPOSIT!! They charged me $2000 to repaint even…read morethough we never hung a picture or harmed the walks in any way. THERE REASON??? They said paint has a five year life span, so bc we moved out at 14 months we are RESPONSIBLE FOR THE REMAINING LIFE OF THE PAINT?!?! So they prorated us from $2500 to $2000 bill since we only lived there for one year. Even though no damage done, they were charging us no matter what!!! Have you ever heard of something so backwards??? I can not emphasize enough that they will be nice at first then SCAM you for your deposit. DO NOT RENT!!!!!

For the last three years we are renting our property through the Advantage reality. The service is…read morevery professional, All of the property issues are addressed on time. Tatyana and Viktoriya are very responsible. Highly recommend this agency!

canceled our reservation 3 days prior to flying via a text message that can not be responded to…read more So I'm just screwed now. the message was like "sometimes people die, and don't tell us. But due to a technical error, you are canceled." I'm like if it's a technical error, why are you telling me about people dying? Also, if you took my money in a minute, why does it take up to a week to refund it?

Horrible scam!!! Don't waste your time this will cause nothing but stress to your liferead more

Jeanell helped me and my Dad find a home in Ponte Vedra Beach after a long and difficult move down…read morefrom South Carolina. Jeanell and her Assistant, Linda, both went above and beyond to help us in finding the perfect place. Jeanell truly worked on my Dad's behalf in negotiating prices with the owner and now as his Property Manager, anytime there has ever been an issue, no matter how small, Jeanell has been prompt in sending out someone to fix it and making sure everything is overall, good, and dealt with as it should be. She is also kind, efficient and has the skill to pay attention-to-all the details. We were so fortunate to have such a great team help us in such a difficult time. I highly recommend Jeanell and All South Realty to anyone who is interested in a great Realtor or a Property Manager who is ultimately, just good at what she does!

Unfortunately I found All South, specifically Jeanell Wilson, to be an incompetent, unscrupulous…read moreand conniving property manager. After renting a unit that she poorly managed for many years, and that I took excellent care of, she attempted to keep a large portion of my security deposit largely for reasons that she contrived. I sued her and All South in small claims court and won the suit. The Judge blasted her practices during the proceedings. Ms. Wilson was required to pay my security deposit back to me plus court costs. All South is not an organization that I would do business with.

Fantastic agents! We used Lara as our agent when we moved from California to Florida. We couldn't…read morebe happier. Aside from her fantastic personality- she is efficient, extremely knowledgeable about the area and real estate! Highly recommend. We even closed early.

This company is the definition of bad business. Leslie Duncan blatantly lied and did not disclose…read morethe home I purchased had rodent issues previously and they weren't completely taken care of. They refused to give me proof of an exclusion done on the property. Not to mention read all the comments regarding this company praying on poor military families. Be very careful about where you spend your money. Instead of actually finding the issue they tried going over it with insulation. This was a nightmare and I look forward to seeing them in court.

i rented with jwb a couple of years ago . i was looking to continue to rent with them because i…read moreenjoyed the home i was in. when it came time to renew the lease they brung the price up to 1,800 when we were only paying 1,400. we declined and decided to move out! we asked the price would stay but we were told no. driving by one day after we moved out i see they had the house up for rent for 1,400. but yet my family was told no we couldn't keep the price . so you decline 1,400 just to relist it for 1,400? i was extremely mad and it was extremely petty. very disappointed i had to leave the home . my work was right around the corner. but looking at the reviews over the years.. i can definitely see why people call this place a scam. because how could you do that to people? i been lookin at some nice homes from jwb but between the scams and quality of the homes everyone is talking about .. i just might pass.

absolutely Terrible. Paid rent on time and still on late fees?…read morepaid rent on the 4th and the double charged me late fees another time. Charged me for a maintenance call when there was mold in the AC.

We had Debbie as our Leasing Agent and Becky as our Resident Relations Specialist. So far this…read moreprocess has been easy and everyone has been helpful. As I read these reviews I chuckle a little bit because it's very clear that a lot of people don't understand the rental process. The reviews are nothing short of hilarious. We are moving to Jacksonville from Chicago. Everything has been set up and is working properly i.e. the smart home app, etc. Debbie was very clear with me about how the process worked and I've had no problems getting in touch with people directly. We'll see what happens when we actually get inside the house in a few weeks, but so far everything has been done the way leasing companies do things.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

Great company if you need a safe and nice rental. They are always happy to fix anything that may is…read moreneeded and what I like is the main office in Jacksonville Florida between Mrs. Dempsey and Mrs. Baron they are the backbone when you need anything they are so kind and professional and they make a great Team for one of the Largest Rental Companies in the United States. My brother and his wife can buy a home anytime and have been so happy renting from Invitation Homes for 8 years now they truly love the convenience & the home they rent with their children in a great A school rated area! Bravo again to Mrs. Dempsey and Mrs. Baron

They do not fix amenities no matter what. I am suing after 6 months of monthly visits to change…read moredishwasher parts for a dishwasher that doesn't work. Varen Stevens was incompetent on communicating the severity of the problem to their supervisors and this is a whole scam to pay a whole lot of money just for the utilities not to be fixed. we Pay almost 3k for a house in Florida and this is embarassing.