Me and my husband were visiting from out of state for the holidays and were greeted with great…read morecustomer service from Jannaiah and Judah in the 3 weeks we visited. We went 3-4 times a week. We were greeted by our first names every time we walked into the facility Their friendliness and keeping the facility cleaned was always a pleasure to see. Thank you Jannaiah and Judah

I've had a very frustrating experience with the billing and management at Planet Fitness…read more My agreed monthly payment is $25.05 due on the 17th of each month. However, I am consistently being charged $40.05 on or before the 17th. The additional $15 is being labeled as a late fee -- yet it's being added before my payment is even due. Management claims my bank is declining the payment. I contacted my bank directly, and they confirmed there are no declined transactions on my account. They would absolutely be able to see if that were happening, and there is nothing showing any payment attempts being rejected. The most concerning part is how this has been handled. The manager was rude and dismissive during our conversation. While I was speaking with her about this billing issue, she stopped twice to have separate conversations with other people who walked up, even though she was in the middle of discussing my account. It felt unprofessional and disrespectful. The only solution offered was for me to come in and manually re-enter my banking information, which was already done months ago. That is, confirmed, not the issue. I also contacted corporate and was told there is nothing they can do about the late fees, which now total over $100. I simply want accurate billing and the removal of late fees that are being added before the due date and once that is done, I want to cancel this horrible membership. This experience has been extremely disappointing.

I've been a member here for about 6 months. I joined specifically to work with a personal trainer…read more(Ron). I had specific goals that Ron understood and drafted a workout and nutrition plan to help me meet those goals. As my fitness improved Ron updated the plan to keep it challenging and relevant. The nutrition aspect of my plan was great as well. He created a long list of foods that matched up with my goals and matched them to the grocery stores I already was using. He also pushed me physically which is what I needed on quite a few early mornings. My experience with Ron was life changing. My job puts a lot of stress on different parts of my body, and Ron has helped my body be much more resilient to injuries. Plus I feel great and more confident with my increased energy and strength. My training sessions ended a while ago but I've kept up on my regular workout routine, which is something I've never been able to do over the past twenty years despite many attempts. I've already referred Ron to several friends and colleagues. As for the gym and its staff: Reagan is awesome. I don't know any other staff because I'm only there early mornings. The gym equipment works fine, but it does seem sketchy sometimes. I've seen loose bolts, broken pieces of trim that stick out and scratch legs or catch clothing, and I've tripped more than once on uneven floor or equipments that is packed too closely together. Another guy and I were talking recently that were shocked the gym owner isn't all over maintenance and replacement of the floor and equipment. Seems like a lawsuit or two could financially ruin the place pretty quickly. I hope that doesn't happen because I really like the atmosphere of the gym. People are friendly. The trainer is fantastic. The equipment and facilities just need to be updated and better maintained. It doesn't need to be fancy. I don't want to pay for a fancy gym or workout in a fancy place. Just a few clicks nicer.

My rating has nothing to do with the management or staff. The front desk team is amazing, and the…read moredaycare has been wonderful for my daughter--the women who work there are incredibly kind and caring. The lower rating is simply in hopes that the owner will address some ongoing issues within the gym. There are approximately 15 treadmills, and all of them have recurring problems, whether it's a loose belt, clunking noise, self-adjusting settings, or being completely out of service. While repairs are made regularly, the issues often return within a short period of time. Given how heavily these machines are used by people of all ages, from walkers to runners, reliable equipment is important. I've also noticed a significant decline in cleanliness over the past 6-8 months. Dust and dirt have become much more noticeable throughout the facility. I'm genuinely sad to leave because the gym community has been fantastic. Unfortunately, it no longer serves the purpose it once did when I first joined and the equipment was consistently well maintained. I hope these concerns are addressed, as this gym has many great qualities and a lot of potential.

Best gym with the best coaches! I love working out here. The gym offers group training classes…read morethat feel like personal training at times as the coaches pay attention to details such as form, technique and much more. This is a friendly environment where gym members motivate and encourage each other. Also, everyday is a different workout. Give this gym a try and buy some cool merchandise!

Work with the best personal trainers in town. Get in shape in a very clean organized establishment.read more

This gym is a joke hot tub its always broken and the sauna remodel was supposed to be finished…read moreafter a week almost a month now no one working on it.They need better management someone who can get things fixed in a timely manner.

I think out of all of the In-Shape locations I would work out at, this was the one I exercised at…read morethe most. It's at a great location with ample parking. The gym has two floors of various cardio and strength training equipment to choose from. There is a dedicated weight room as well. It also has a pool, jacuzzi, sauna, and steam room. The locker room was clean and well-kept as well.

As a returning member to Orangetheory after several years away, I joined with one goal in mind:…read moregetting back on track with my health and fitness. My original plan was simple--I thought I would stick to the tread classes and ease my way back in. However, that plan was quickly thwarted by none other than Coach Georgia. After just a few classes, I realized that Coach Georgia has created something special. She has built a true sense of community. From the moment you walk into the studio, you can feel her energy--and the energy of the members who regularly attend her classes. Coach Georgia is all about helping members reach their fullest potential. Whether she's encouraging us with her trademark "Come on!" or reminding us to "Add it if you got it," her enthusiasm is contagious. She works the entire studio, making her rounds, sharing information about upcoming events and signature workouts, and checking in to make sure everyone is doing well. I'll admit, I was trying to avoid the weight floor and stick exclusively to tread classes. When Coach Georgia noticed, she gently encouraged me by letting me know that whenever I was ready, she would help me with proper form and selecting the right weights. There was never any pressure--just a genuine offer of support. Her confidence in what my body could accomplish and her willingness to help me get there was incredibly encouraging. And to top it all off, her music is fire. Whether it's a themed playlist like "Drake Day" or "Justin vs. Justin," she knows exactly how to keep the energy high and the workout fun. Between the great music, the laughs, the supportive atmosphere, and the feeling of walking away stronger than when I arrived, Coach Georgia's classes have become something I genuinely look forward to. She's not only helping me enjoy my workouts--she's helping me stay committed to my overall fitness journey.

Coach Kayla is the best!! Best music, attentive, knowledgeable, brilliant, and she goes out of her…read moreway to support her members, truly a veteran! My friends all adore her and they enjoy her class! A true asset to Orange theory if you have coach Kayla. Thank you!!

This place is a cool small gym with everything you need. They do a good job of keeping all the…read moreequipment organized and clean. The nice lady that is usually there on the day shift is great and works hard maintaining the gym. I've see. Her on her hands and knees keeping this place clean

Karen was awesome! Gave us amazing service and some really good peanuts. I truly appreciate her…read morepatience and generosity. 10/10

I literally only use this gym for the Pickleball courts, nothing else and honestly the shape of the…read morecourts are awful at best. Plenty of free public courts in much better shape. I regret signing up. Edit 1: I sent an email in good faith and got nothing but a canned automated response. I even called the gym I. An attempt to speak with management. Told I'd get a call back. That was almost a week ago.

Incredible club that fits our awesome community! Pools galore with cabanas & nice furniture!…read more Sauna! Spa!! Play area for kids and lots of activities! My kids love the Child Care area! Pickleball is so fun here & Tennis looks like it is coming back to life. Love the new benches & weights in the massive weight room. And the classes are sooooo fun. All the kids working here seem to have fun and are great to work with. Just wish they had more than just one massage chair!

This is a great place to work out. Honestly the price is very reasonable no hidden fees. The only…read moreextra fee is 50$a year for equipment maintenance. People are very friendly and helpful. I got good results from working out in the year we been going.. if you want true results and you want results this is the place for you. . The best thing is there is no waiting for machines while people sit on there phones for 20mins . Lol two locations Placerville

Excellent classes with knowledgeable and dedicated instructors who genuinely care about your…read moreprogress. The environment is welcoming, motivating, and focused on helping you improve at your own pace. Whether you're just starting out or more experienced, this is a great place to train and grow.