I can't say enough amazing things about my experience! My husband purchased my engagement ring and…read morewedding bands here, and they are everything I ever dreamed of and more. The quality, sparkle, and attention to detail are just stunning,I get compliments on them all the time. A huge thank you to Nikki, who was incredibly helpful throughout the entire process. She was patient, knowledgeable, and truly took the time to make sure my husband found the perfect rings for me. You can tell she genuinely cares about her customers and goes above and beyond to make the experience special.

Hi , I just wanted to recognize Nikki,…read moreShe is such a beautiful and kind person , Who helped me with my needs . So friendly and honest ! Great Jewelry store . Sincerely, Robert

A+++++ I cannot…read morebelieve I had never been here before! I have passed it many times. This time I walked in and the place was packed, and now I completely understand why. It's like a whole little world of jewelry in there. Huge diverse selection. Like a factory you would see on TV. I came in specifically to have a piece of my vintage family jewelry repaired, and I was genuinely shocked by how easy the experience was. They did the repair ON SITE, in a matter of minutes, and for an exceptionally reasonable price. Story time: What made this experience even more impressive was that I had previously taken the same piece to another jeweler in the valley, where I was told they would need to keep it for two weeks to solder a loop and the repair would cost roughly three times as much. Because this is a valuable vintage piece, I just didn't feel comfortable leaving it there for that long, especially when there was supposedly a jeweler on site and what I was asking would take 10 minutes. Something about it didn't sit right with me, so I trusted my instincts and took the piece home. Then: A friend then recommended this place, and what a difference. Fast, straightforward, reasonably priced, valet parking and, most importantly when you're handing someone something valuable and irreplaceable, they made me feel completely comfortable! And insisted that what I was asking for was so simple. They did it in moment and cleaned the piece!!! I really appreciated the honesty and the fact that they didn't turn a simple repair into some complicated, expensive ordeal. I walked out with my jewelry repaired and back in my hands within minutes. So glad I finally discovered this Beverly Hills institution. I will absolutely be back. Thanks guys!

This place USED to have great deals, now, not so much. We went for the deals and therefore were…read morewilling to put up with long waits, people shouting and people being served in haphazard ways that might mean someone walks in and gets helped before you. Are there still good buys to be had? Sure. But given that they aren't all that great, it definitely isn't enough to put up with the worst service in the jewelry industry, with waiting forever for a bored associate who makes you feel like they're doing you a favor when "helping" you. Bring your patience and know that any help you get is likely to be from someone who can't wait to move on to another customer who might be spending more.

Highly recommend this store. Nikki is wonderful -- very knowledgeable and helpful. My experience…read morehas been great. Family and friends would agree with me. We've been many times and will continue to.

I have consulted Tony David on more than one occasion and he has been exceptionally courteous, very…read moreknowledgeable and comprehensive with every visit. I feel fortunate to have found a great resource in the Los Angeles Jewelry market. Cannot recommend this merchant more highly when it comes to a fair market assessment of jewelry value. Looking forward to continuing this relationship when I need to make a jewelry purchase. Jordan F.

I honestly cannot say enough good things about Janet and Richard! I am by no means wealthy. But I…read morehave some of my mother's jewelry that I really treasure and value. And I bring it in to get it fixed, resized cleaned & appraised. They treat me like any other VIP that walks through the door. They've been so helpful over the years. Truly a personalized experience. Five stars---would recommend to anyone!

There aren't too many places like this around anymore. Excellent service, honest prices and great…read moreselection.

I had the most incredible experience at Harry Winston, and I have to shout out Christina. she is…read moretruly a gem. PUN FULLY INTENDED From the moment we walked in, Christina made us feel so welcomed, comfortable, and honestly... a lil bit like royalty. Luxury boutiques can sometimes feel intimidating, but she completely flipped that experience into something fun, warm, and exciting. Her energy is unmatched. professional, knowledgeable, and effortlessly personable all at once. What really stood out was how genuine she is. She took the time to understand what we liked, never made us feel pressured, and somehow made the entire experience feel like we were just hanging out with a friend who happens to have impeccable taste in the most stunning jewelry in the world. And let's talk about her expertise. she knows her diamonds and pieces inside and out, but explains everything in a way that feels easy and engaging and not overwhelming ag all. It made the whole experience not just enjoyable, but memorable. If you're visiting Harry Winston in Beverly Hills, do yourself a favor and ask for Christina. She completely elevated our visit and turned it into something special we'll never forget. 10/10 experience. STILL smiling about it

Great designs, wonderful studio and fabulous service. Attended with a friend who is a regular and I…read morewas overly impressed by the service. This prestigious company provides exemplary service in Luxury Sale. WOW!

I could not be more pleased with my experience with this jeweler. I have been admiring Anne…read moreSisteron's style for years because she is featured in the high-end gift shop at the Orlando Four Seasons Resort at Disney. I love pavé set diamonds as my personal style and that is her specialty! I saw the Scythe bracelet on social media somewhere and had to have it. It wasn't currently on the website so I reached out to them via email and was set up with the e-commerce manager, Brooke. She sent me the info and I was able to put in an order for a custom piece, ready in 4-6 weeks. Approximately 4 weeks later it was shipped to me via Fed-Ex signature two-day delivery. It was too big, so I reached out and they sent me a 2-day return label and resized it and sent it back within 1 day of receipt with tracking info provided. Unfortunately, the size was still off, so the process was repeated, again with 1 day turnaround after item was delivered back to them. Brooke was a consummate professional, saying they would make it right for me no matter what. They did! It's beautiful. I love it. It's a stunner and matches well with another fine jewelry piece I have from Tiffany and Co. This is going to be one of my go-to shops for sure. Excellent customer service, ownership and accountability, great communication, and beautiful diamond pieces! They also recently launched a loyalty program with specials and gifts for members! I'm located out of state but will make sure to visit the storefront when I am next in California.

Gorgeous stuff Love Anne and wonderful staff…read moreElegant and beautiful jewelry just like the owner herself. Everybody wants a gift from Anne Sisteron!

I cannot say enough great things about Tom Jackels of Jackels Collection and his incredible team!…read more To celebrate my 35th wedding anniversary, I decided to have my wedding ring custom redesigned and my wedding band updated. From start to finish, the entire experience exceeded my expectations. The finished piece is absolutely stunning, and I could not be happier with the results. From the very beginning, Tom and his team demonstrated an exceptional level of professionalism, craftsmanship, and personal attention. What impressed me most was Tom's incredible attention to detail, creativity, and expertise in design and diamonds. He took the time to understand exactly what I wanted and transformed my original ring into something truly special that honors 35 years of marriage. Several members of my family have worked with Tom over the years and have always received outstanding service and beautiful results. So, when it came time for me to choose someone to redesign such an important and sentimental piece, I already knew I wanted the very best. Choosing Tom Jackels was absolutely the right decision. What truly sets Tom and the Jackels Collection apart is how they treat their customers. You are not just another customer--you are treated like family. That genuine care, combined with Tom's exceptional knowledge, craftsmanship, and expertise in diamonds, makes the entire experience truly first-class. If you are looking for one of the very best jewelry designers or want exceptional quality and expertise when purchasing diamonds, look no further than Tom Jackels and Jackels Collection. I am extremely grateful for everything Tom and his team did for me and absolutely thrilled with my new ring. Five stars simply are not enough!

My appraiser's advice: get four offers before you sell anything…read more So I did. Brought in a mixed lot -- diamond rings, gold, some estate pieces. Three other Beverly Hills jewelry buyers made offers. Tom made the best one. By far. But it wasn't just the number. Tom walked me through each piece -- what he was seeing, why it was worth what it was worth. Not a whiff of hard-sell BS. Just an expert who knows what he's doing.

I love Van Cleef and have been a customer for some time now, but this was my second time visiting…read morethis location. I did stop by once a couple of months back, and the experience was quite similar, so I decided to purchase online instead. This time, I was slapped again with such poor and rude customer service. I was checked in by Sean Chin, who came out with a huge smile, and once I said, "Oh, I know what I want. I would just like a Sweet Alhambra pendant," he automatically changed his welcoming attitude into absolutely ignoring my existence and doing the bare minimum. Yes, this pendant is just over $2,000, but I have spent way more with VC, and the fact that he is treating customers differently just because of the price mark, which, to be honest, is not a small price tag (especially if you're a girl boss treating yourself or your loved ones with your hard-earned money ;) ) shows that they are trained to treat customers differently based on the price tag. In the past, they would take me to a table, place the jewelry out, present different options, and talk about a piece, as honestly, each piece is pure art, but this time he tried showing me the necklace in the middle of the room, no table to place my belongings, literally just standing in the middle of the store with him holding the necklace in his hand, until I asked where can I place my water and bag... Such a shame that this poorly trained customer service is running such a beautiful name. VC really should consider investing in training. I definitely won't be trying this location for the third time and rather purchase online myself or drive to the Costa Mesa location.

Service has been terrible, Rachel.was my salesperson…read more I ordered a piece 6 months ago, having paid in full, I was originally told it would be in 3-4 weeks. Zero follow-up. Rachel was happy to take my money, but no customer service thereafter. After not hearing anything for weeks, I called Rachel, who told me it would now be another 3 months around Valentine's Day. I eventually spoke with the manager, who told me he would get back to me the next day. I have not heard anything. I ordered a piece 6 months ago, having paid in full. I was originally told It Would be in 3-4 weeks. Zero follow-up. Very disappointing. I can not recommend this store.

J R's Diamonds is the ONLY place I will ever buy jewelry. I can't tell you how many times over the…read morelast 4 decades I have gone to a mall jewelry store, then come to J R's and found out how badly the other stores were trying to rip me off. Jeff (and his staff) know more about diamonds than everyone else in the city combined. Over the years, I have probably made 50+ purchases at this business, with total confidence. I have saved thousands of dollars, but more importantly, since I TRUST them implicitly, it takes all the stress out of buying big ticket items. Every appraisal turns out to be accurate, and validated down the road. Jeff understands the market, and has TAUGHT me about VALUE for the majority of my life. I have never regretted anything I have invested my hard-earned money in here, even after following up and checking the competition. And this trust is also well-placed if I have something I want to sell. Jeff and his staff always give me the exact information and guidance that I need to make good decisions. My latest good decision is pictured here. A very special and unique diamond engagement ring, designed and created by J R's, based on my fiancé's heart's desire. It came out PERFECTLY. She was completely blown away, knees shaking with happiness when I opened the J R's jewelry box and revealed this gorgeous ring yesterday. And every person who has seen it so far is impressed if not overwhelmed. Of course, that is exactly what I wanted. I am so happy (way more than just "satisfied"), that I can't wait to come back to the store to show them how elegant it looks on her finger, and to show them her ear-to-ear smile, which hasn't lessened since the moment she saw it, and to express my undying appreciation. The people who work here actually care about me (and all their customers), and will absolutely share my joy. Take my word for it: Before you consider opening your pocketbook for an investment like this, you NEED Jeff (and co.) watching out for you.

I landed on JR's after a Yelp search that showed highlights of great quality and great customer…read moreservice. I was pleasantly surprised to find that was all true! EXCEPTIONAL service as my daughter and I shopped for an anniversary band for my wife. I can't say enough about how pleased we are with JR's. We'll be back!

I made an appointment for 2 through their website. They were also able to make some adjustments to…read moreit before the appointment through the email. The process was great, we walked in and were greeted and asked what we wanted. We were helped to suggestions for bracelets and after we had chosen them, the welding process happened smoothly. I would definitely recommend this place to folks looking for high quality jewelry that is priced reasonably.

I went for permanent bracelet for me and my best friend. It was our 18th year of best friend…read moreanniversary and we decided to go for matching permanent bracelet. We loved Jogavi as it has many cute designs and add-ons . The owner and staff were super friendly and helped us with explaining the durability of each design. Loved the ambience. Very reasonable for the price. It was a meaningful stop for me and my best friend and we loved our bracelets. I would definitely recommend this place to my family and friends.