I recently had a great experience at the Audemars Piguet Beverly Hills boutique. Kimberly has been…read moreincredibly welcoming, knowledgeable, and passionate about the brand. She took the time to really educate us on the history, craftsmanship, and details behind the different collections, which made the experience feel much more personal and exciting. What stood out most was that she never made the experience feel transactional. Her enthusiasm for the brand is genuine, and it definitely increased our appreciation and excitement for Audemars Piguet as collectors. She has been patient, attentive, and great at keeping us informed while helping us navigate the collection. The boutique itself is beautiful, but associates like Kimberly are what make clients want to continue building a long-term relationship with the brand. Looking forward to continuing our AP journey with her and the Beverly Hills team.

Hello Audemars Piguet Team,…read more I visited the boutique this past Saturday for a quick opinion on the sizing of my watch and wanted to share my appreciation for the outstanding service I received. Ron was incredibly helpful and provided an exceptional customer experience, even for such a small request. Thank you again for the warm welcome and excellent service. I look forward to continuing to build a relationship with the boutique and the Audemars Piguet family. Kind regards, Rod

I met Miguel today, walk in customer with no intention to buy a watch. He was not only kind enough…read moreto share intimate knowledge about horology, he took the time to show me some of my dream watches without me even asking. Still thinking about that Oysterquartz....

This is a fantastic vintage watch shop. I just have mixed feelings about it. On the one hand, I…read morelove the way their pieces are curated, their authenticity, the website, their fabulous vintage Gruen neon sign and their experience from so many years in business, how knowledgeable the sales staff is, and I also love that they introduced me to the history of the vintage Rolex "bubbleback" when I first moved to Los Angeles years ago. I learned so much about timepieces just visiting the shop. What I don't like is maybe something they do in the watch business frequently; downplay what piece you are wearing when you are shopping in order to make you dissatisfied with your own watch collection. Also, gaslighting a customer to think that they are expecting too much when something isn't repaired properly. I never wanted to sell them anything, but they would discuss whatever watch I was wearing when I was browsing or would take in for service. A few years ago the gentleman running the store classified an Audemars Piguet Royal Oak I was wearing as "the kiss of death" because of the caliber of its movement and on another visit said that my Rolex 16618 wasn't special or worth anything unless it had the "serti" diamond and sapphire dial. Which is complete lunacy when I look back on it, but at the time I was taking everything he said so seriously. Every time I looked at my AP watch after that all I could think of was "kiss of death". They refinished one of my 18k gold watches here for a decent price and they did an excellent job on the polishing and brushed links. But when I picked it up and asked why the previously scratched "cyclops" magnifying glass on the crystal hadn't been replaced they basically said that I was nitpicking their service and that I should just be happy with their watch refinishing, and appreciate the value their work. I could've just as easily mailed it off to the Rolex repair center and paid a little bit more, having it done directly by Rolex...who replace watch crystals. Which is what I did later. About a decade ago, they serviced an 18k gold ladies' President my mother had and polished all the brushed links shiny, which was odd and kind of weird. She was too polite to say anything and just paid for it. They also purchased a friend of mine's Cartier Tank watch when I told him about the store and he was happy with the transaction. It's a fabulous looking store and it's basically an institution because it has been in business so long. It's really an integral part of Melrose Ave. and I love their vintage watch selection. Just don't enjoy snarky comments about what I'm wearing by the sales team, or the disregard of work that I had specified on a refinishing.

Updating my review after returning to the Rodeo Drive boutique and completing a purchase…read more Alina assisted my partner and me and gave us the experience we had hoped for. She was patient, knowledgeable, and professional, took the time to understand what we were looking for, and helped us find the right Datejust. The purchase experience was comfortable and memorable. I appreciate Alina and the Gearys team for ultimately resolving the matter.

Had an exceptional experience thanks to Kimberly, who helped me obtain a beautiful Date-just as a…read moregift for my father's birthday! Will definitely be back to add to my personal collection as well! Blessed with the best thanks Kimberly Thank you Gearys Team for making this possible

Incredible service. August 1st. 2026…read moreMade appointment for the same day based on MY schedule. I was treated like a prince. Added some links to my Overseas. When you require any attention to your $30K watch. This is the place. Thanks! As good as it gets.

Had a really good experience camein the store was immediately greeted offered water, sales lady…read moreasked me what I was looking for. I am looking for overseas vacheron constatin she showed me few pieces and straps and patiently explained the watch. Prob one of the best experiences in a watch store to be honest compared to even AP, patek, rolex or RM boutiques. I def will be ordering a overseas here.

Excellent transaction with Armen and BHWC. Gave me a fair price for the watch I was selling, very…read moresmooth transfer of funds, and told me he could also get me another watch I've had my eye on for another very fair price. Armen was very pleasant to deal with and I wouldn't hesitate to work with them again on another purchase or sale.

I have mixed feelings. There business practices are "slippery". Always trying to make a deal, get…read moremore money. That said, the quality of their jewelry and watches is excellent. Stay away from Feldmars!

I've been a fan and IWC owner for many years, but hadn't actually bought one of their timepieces…read morefor quite a few years until I visited this boutique. Haig gave me the most excellent service doing maintenance on two of my watches. He was so friendly and professional with such good communication that it actually tipped the scales and I picked up a nice watch that I've been enjoying ever since. I've visited Haig since and each time he is so welcoming and helpful that I now consider IWC a brand that I keep up with on the regular. I just am waiting for them to make more thinner models like the new Ingeneur and that'll give me more options to choose from. The personal touch makes all the difference at this excellent boutique!

A beautiful store with exceptional service. If you are in…read morethe market for something from International Watch Company, be sure to see Haig. Haig is amazing and knows how to treat customers with top notch sales and service.

ITALIAN DESIGNED & SWISS QUALITY I bought mine in Milano in…read more2005 and I have never gotten more complements (statements of envy!) from more people of all ages than this watch! Not even the red leather interior in my first generation Macan Turbo Sport was so coveted by admirers. Service in Beverly Hills and Hudson Docks excellent.

One of the best shopping experiences I ever had. Panerai Beverly Hills is a great store with…read moreimpeccable management. The assistant boutique manager Brandon Winn took the time to answer my many questions with patience and professionalism and when we were finally ready for our purchase he made the experience very special. This shop has a very good selection of Panerai watches and very knowledgeable associates.

Ricky was super helpful today! He had a super friendly and welcoming attitude the whole time.read more

Ricky was very helpful and knowledgeable. He took the time to answer my questions and gave me great…read moreinsight while I was looking for a watch. I appreciated his patience and excellent customer service. Highly recommend!