I came to Best Buy with my mom because her iPhone was outdated and she needed a replacement. We…read moreworked with a couple of Best Buy employees, and everyone we dealt with was very nice, friendly, patient, and helpful. The AT&T representative was also extremely helpful in explaining our options. During the Fourth of July weekend, they had a great deal on the iPhone 16e. I was able to purchase one for my mom for $439 plus tax. We also purchased the two-year protection plan, a phone case, and a screen protector. One helpful thing I learned that I wanted to share with other customers is that if you don't know how to transfer everything from your old phone to your new one and get the new phone set up, it's actually cheaper to purchase the $29.99 Best Buy membership, which is good for one year, than to pay the Geek Squad $49 fee. With the membership, they can transfer everything over for you, set up your new phone, and you also get other discounts and benefits throughout the year. After purchasing the phone, two-year protection plan, one-year Best Buy membership, phone case, screen protector, and paying the taxes, everything came to around $735. I thought that was a great buy, especially compared with what we could have paid going directly through a phone carrier. What impressed me the most was how patient and accommodating everyone was with my mom. She is elderly, and we ended up being there for about 3 1/2 hours while everything was taken care of. They really took the time to help her get the phone she wanted at a good price and make sure everything was set up properly. They even brought her a chair so she could sit down and be comfortable while we waited. I really appreciated that. The store was clean, neatly displayed, and easy to navigate. They also have handicap parking spaces, which was helpful for us. I was very grateful for all the help we received and for how kindly and patiently everyone treated my mom. We left with everything she needed and felt like we got a great deal. I would definitely shop at this Best Buy again and highly recommend this location!

Nice clean location. Tons of employees ready to help…read more Stephen very helpful and patient. With my elderly aunt buying a new tv and she is not the best with technology. He was very patient answering all of her questions. It was easy to get in, get what we needed, and get out. Quick pain free experience which is great considering I was dreading this trip!

Staff wonderful and knowledgeable about all products. We have updated our induction stove,…read moremicrowave, dishwasher, refrigerator, washer and dryer, sink, faucets and disposal over the past 7 years. Latest was awesome built-in Thermador fridge, fabulous Kohler porcelain sink, super quiet disposal, new faucet and beverage faucet for filtered water. Smooth from purchase to install. I LOVE my new sink and built in fridge, makes a huge difference in our kitchen. Bought a Thermador fridge with freezer below. Was worried about storage since we were going smaller, cubic feet wise. Amazing, but I have plenty of room. Thank you!

I walked into the Ft. Lauderdale location looking for parts. Before I even asked for what I needed,…read morethe guy looked at me and said "We don't have what you're looking for." Amazing he could read minds. Or was it my appearance that led him to such a conclusion with no information? Just before this terrible interaction, I ordered from them online. Was given an estimated delivery date. The day before I should have received my items, I got an email to verify my identity as the billing and shipping address were different. I had to explain what kind of business this was for etc. I specifically asked if I could now pay for expedited shipping as my order was delayed. No response. Did not receive my order on time. Extremely disappointed.

It's raining ice in my 9k fridge/freezer that has a "one year in home warranty" and Mardey's says…read morepay for a service fee.

Mardey's sent a highly recommended repair person Lucas to my house to check on my electric range…read more My oven fan was making a noise, but still worked and I wanted to be proactive and have it looked at. Lucas looked at the range and confirmed it was the fan. Even though I was paying 90 dollars for the house call, they sent me an estimate for 298 to lubricate the fan barring or 398 to replace the fan. That was my option. He would not WD40 the fan as part of the house call since he had the back off the stove anyways nor did he do any other service. I sent him on his way, pulled out the stove, took off the back, sprayed WD40 on the fan motor and have not heard the sound since. If it was not for my regular appliance repairman would not work on a Samsung appliance, I would have never call them for a repair. As it is I learned two lessons never use Mardey's for any repairs and do not buy a Samsung appliance.

Sold me the wrong size mattress refuse to return it because I Missed the 14 day policy by six days…read more But, after I spoke to a manager Jay, they took care of me and made it right. The guy at the counter didn't have the pull but his boss took care of it. That's all you can ask for.

A one star review is too good fir this deceptive company. I purchased a fridge and paid for…read moredelivery and removal of my old fridge. When the delivery people cmae they refused to install the new fridge saying that I had not requested installation. Who buys a fridge that does jot get installed at the time of delivery? I called the store which was no help. They would not assist at all and also told me that all sales are final and I cannot return the unit. Do yourself a favor and purchase elsewhere.

Great local store for your bbq needs. The store is very inviting and welcoming...with cold draft…read morebeer available and fresh smoked foods hot off the grill around bbq time. Great selection of grills and accessories. Cant wait to get our custom table and green egg for our home. #shoplocal

WAITED 8 YEARS TO POST MY REVIEW !!!…read more Art232 Model in 2013 (Purchase date) The grill and side burners have created years and years of memories! It has been a focal point of conversation, much as the view! Also, it has never been covered and therefore was open to the elements of direct sun, rain and dust BUT cleaned weekly with some water then a WD40 dampened rag and low and behold: There are no pits nor discoloration as of today (2021) Grill looks brand new as some of the picture are only 2 weeks ago and are indistinguishable from the pictures 8 years ago!!!

There are two ratings needed here because communication and the quality of actual at-home service…read moreare vastly different. They seem to lack the knowledge of how to set up proper telephone service, so I'd give them one star for that. Their website is above average, but they don't respond to requested written responses. The automated telephone system sounds good at first, but it's a struggle to connect to live people. They need to hire someone knowledgeable about managing that part of the business. It's not even a one-star rating. On the other hand, their service representative, Angelo, is a five-star experience. He's a level above most service reps because he's dressed in a clean uniform, speaks like a gentleman, and was a pleasure to have in our home. He vsiited twice. He diagnosed the issue, ordered the necessary parts, and then returned and fixed it promptly . He's truly a five-star representative. The four star is a drop from what it should be, because management needs to learn how to manage.

This company is completely unreliable!!! They lack…read moreprofessionalism and knowledge in this field. My whirlpool refrigerator (only 14 months old) stopped working and it took this company 2 full weeks/ 14 whole days to get the part needed after the initial inspection of repair where the tech said it would be about 3 days. We finally went back and forth with the warranty company and Flash Appliance repair for 2 weeks and they scheduled repair for earlier today 1-3pm The technician walks up to my house 3 hours late with no courtesy call and didn't know what he was doing. He got on the phone with another man speaking Spanish getting instructions on what to do in this repair. DO NOT WASTE YOUR TIME OR ENERGY ON THIS TERRIBLE COMPANY!!!! ~ Unsatisfied customer in Sunrise

I ordered a new refrigerator from Fortneys Appliance. The refrigerator was delivered on time and…read moreset- up as promised today. Fortneys has the nicest and most wonderful staff! Everything worked out better and easier than I imagined. The owners and family -are extremely helpful and caring. I will only purchase new appliances from Fortneys.

I purchased a high end Kitchen Aid refrigerator from Fortney's in early March of 2019. It wasn't…read moredelivered until the end of April, 2019. This December (2020--the refrigerator is about a year and a half old), it started to leak and then it stopped cooling in the same day. I called Fortney's and told them the situation. They couldn't even recommend a service provider to help me and offered NO service help whatsoever. They said they also didn't have any other refrigerators they could sell me. They were not even interested in doing business with me--someone who paid a lot for what was supposed to be a decent product from them. I found Kitchen Aid service providers on my own and all of them claim that Kitchen Aid knows that this particular product has a bad compressor, however, I was never notified about this by either Kitchen Aid NOR Fortnoy's. Unacceptable. One service company told me that they couldn't find any compressors for this appliance but if they could, the job would cost $2000. Meanwhile, I called the factory service 5 times in 2 days, as the compressor has a 10-year warranty which is clearly stated in my manual. I finally was able to schedule a certified service provider to come out to look at the refrigerator--for 11 days after it died--however, when I called to see if they'd have the part that seems to be in high demand, they refused to answer me. I asked for a supervisor to call me back, but to this day, no one has. I again reached out to Fortney's, who finally answered me via email and engaged a service company (Flamingo Appliance Service) to come out sooner than I had previously scheduled on my own. The provider came out and claimed that the part isn't under warranty, and when I said it was, just laughed and claimed they couldn't fix it because the part is not available. I have been given no answers in this experience, except for additional headaches. DO NOT GO TO FORTNEY'S.

I was searching online for disposable gloves to use while marinating meat. I found a 50-count box…read moreof nitrile disposable gloves that was sold at Home Depot. The Fort Lauderdale location had plenty in stock, so I decided to check it out. I pulled into the large two-level parking garage and found a decent spot. Upon entering, I approached an employee and showed him the picture of the disposable gloves from their website on my phone, asking where I could find them. He quickly stated the the gloves were sold online and then proceeded to tell me which aisle carried disposable gloves. The aisle had a small section of disposable gloves for specific uses. I took a few minutes to weigh my options, then made my choice and headed to checkout. Before the cashier scanned the item, I asked her opinion regarding the use of the gloves for marinating meat. She looked at the gloves and asked if there were specific ones I wanted. I showed her the picture from their website. She used a store device to look up the item and told me it was in stock and where to find it. While thanking the employee for her help, I couldn't help wondering why the previous employee couldn't do the same. There they were, in the aisle with all the grilling items. At checkout, I realized the item was marked down, which was even better. I got what I actually wanted and I'm glad that I went with my gut to ask somebody else who provided exceptional customer service.

One of the only two story Home Depot locations that I have found with an elevator and additional…read moreparking upstairs. The lower parking area is hectic to get out. The non-Led bulb supply seem to be dwindling and Home Depot has a huge inventory of LED but not that many under 60 watts and thats what I needed today. The employee assisted me immediately upon request in the lighting aisle but came to the same outcome - only a few 40 watt options.