My Bissell vacuum cleaner broke down and wouldn't work anymore so I took it to be repaired at this shop. It looks like they also sell vacuums as well and other accessories or cleaners. Turns out the vacuum was clogged and they unclogged it and I was able to pick it up within a few days. The couple that run the store are very nice and professional. read more

Great customer service & super quick online responsiveness! Was able to get my vacuum repaired within a couple days. Very reasonable pricing, happy to support a small business! Nice people :) read more

They gave my vacuum and great overhaul and got it running as good as new. Very friendly store

We visited Bank's and worked with John. We found him very helpful and honest in getting us what we actually needed vs. what we thought we needed. I watched his interactions with other customers and he was as awesome with them as he was with us. We would definitely recommend this store to anyone. We would also recommend the Oreck Orbiter that we purchased with assistance from John. It has worked wonders on our tile floors! read more

Vacuums and More - Oreck Orbiter - Appliances & Repair Near Me - Henderson, Nevada

It's not easy to find a good vacuum store anymore these days so I was thrilled when I found Bank's. I took in my no less than 16 year old Simplicity vacuum and they were able to order a special part for me and fix it right up! Plus they provided me a loaner vacuum in the process. Now my Simplicity is running like new again! Bank's is very knowledgeable and provide exceptional customer service. I will be returning to Bank's for all my vacuum needs. read more

Vacuums and More - Shopping Center Entrance - Appliances & Repair Near Me - Henderson, Nevada

My Hoover rewind elite plus wasn't functioning properly. The button to retract the cable wasn't working at all. I was within the return policy however, I did not have the box so Walmart suggested I contact the manufacturer. When I did they sent me here for a possible repair. From the jump when I walked in the gentleman who I assumed was the owner was stand-off ish and rude. He seemed like this was an inconvenience to him and did everything in his power to persuade me to take it back to Walmart. He acted like he couldn't be bothered with it. I almost just left but I had spent over $100 on this vacuum and the manufacturer referred me here and I needed it fixed. He finally "graced" me with help but told me he'd be in Disney world for a while so I'd have to wait even longer. It was just a weird and awkward experience, very unprofessional and made me so upset. By the time my replacement was ready I sent my husband to get it because I didn't want to deal with that ridiculousness again. You couldn't pay me to go back here and I'd never take a second look at this place. If your vacuum is messed up go to the manufacturer and refuse to come here or buy the parts online cause this place was a joke. read more

Great place to get your vacuum serviced. Have a vacuum that is about 10 years old and they serviced the vacuum and made it brand new again.

I visited the Henderson location to have my small cordless Dyson serviced as it was gunked up with years of pet hair and dust. The manager who helped me was super nice and helped me understand why I should not be using a small cordless Dyson as the sole vacuum cleaner for my approx 2,000 sqft house. Long story short, I left with a new vacuum cleaner - but not before I was given a great discount on both the new vacuum cleaner and the service on the Dyson. I'm super happy with my new purchase - and with my enhanced ability to clean my home! read more

Just bought the loudest vacuum on the market from a store we have continuously done business with for over FIFTEEN years. Why? We have two big "sheddy" dogs. Our Oreck vacuum performs on hard surfaces & carpeting better than most others & it doesn't require a bank loan to purchase. The product noise costs a 1 star penalty to an otherwise 5 star experience. THERE IS NO EXCUSE FOR THE DB LEVEL OF ORECK PRODUCTS. Suggest the engineers get busy fixing this UNHEALTHY problem! read more

A big thank you to Bank's for helping me reassemble my Dyson! The service was friendly and professional. They also have a good selection of vacuums and electronic mops. Highly recommend! read more

I give banks vacuume on warm springs a 1 star.. my husband and I went there monday June 17 at around 10:30 . The door rang to announce our arrival.. there was 2 gentlemen in the door to the back kept talking we walked around for 15 minutes and neither man acknowledge us we walked out... customer service is important to us... but Tuesday we went to the other Banks on Rainbow and boy what a big difference we walked in and just as soon as we got inside James came out and asked what we were looking for my husband takes out his notes and told James what we were looking for he went and got it right away... we purchased it bought extra bags .., But I would recommend this location over the other one.. I would give Jame 5++++ for his good service... keep up your good customer service...people appreciate it... read more

My beloved Miele stopped worked. Megan & John were able to diagnose the problem when I brought it in and fix it promptly. It works good as new now thanks to the friendly and helpful Megan & John. This is only place I'll trust with my vacuum. read more

I purchased a belt for my parents' Oreck XL upright vacuum from an Amazon account that claimed it was a genuine part. When they received it, the wording on the belt wasn't quite right and left them feeling uneasy using it, potentially causing a fire. I called this store and was helped by both John and Megan. They clarified the potential issue with the third-party belt. After our call, my parents drove over to show John what they had received. He recommended a belt they had in stock in the store and my parents felt more assured buying one directly from Oreck. John and Megan were very knowledgeable and helpful! I'm grateful my parents were taken care of by them. We'll definitely continue coming back to this Oreck for future help! read more

Had a problem with my vacuum and got it resolved efficiently and quickly. I called and John simply said to bring it in, will look at what is going on, and that no appointment was necessary. He did make some assessments and recommendations for future vacuum cleaners as well. Stepped into the store and what an assortment of vacuums. Was well worth my time and searching online. Thank you all for your recommendation. I will be recommending them in the future to anyone that needs vacuums fixed. read more

Kasey and Josh hooked it up! I have an Oreck Magnesium series and the replacement bags are $$$$ So they knocked 10 bucks off. Thanks Banks Oreck!!! read more

Vacuums and More - Cloth bags - Appliances & Repair Near Me - Henderson, Nevada

Just moved to the Henderson area. Never had to worry about carpet until now. Had a clogged vacuum cleaner. Found this place with amazing service and products. John and Megan were very friendly and knowledgeable when it came to vacuum cleaners and which one was the best. They fixed my vacuum but I'm totally convinced to get another one and I most definitely will make my purchase with them. See you guys soon‼ read more

Took our "Riccar" vacuum in for routine maintenance and repair. They did an excellent job! My only complaint, I asked them to fix the switch that controls the suction from floor & tools, to carpet mode and they didn't fix. Although there were quite a few minor problems with the vac and probably just overlooked that one. Still runs great and I will be back in the future! Update: I actually took it back in and they took it back in right away to fix it! Thank you read more

Vacuums and More - They serviced our Riccar Vacuum and it runs great! You have a repeated customer. Thank you - Appliances & Repair Near Me - Henderson, Nevada

OUTSTANDING Customer Service!! Previously went to another vacuum company, & felt uncomfortable there. Decided to visit this store today, due to other people's reviews. THANK GOODNESS I did!! Thank You CRAIG & KEVIN for a non-intimidating, informative, & pleasant experience @ your store. Used my vaccum as soon as I got home, & LOVE it!! Will TOTALLY promote your store to ALL!! Aloha! read more

I was honestly not going to say anything but seriously please do your shopping around before making a purchase here. I paid 10 dollars for a single Kirby belt. I placed an order with a different company and paid 7 for 6 belts! read more

Our vacuum had a funny smell when we would use it and sometimes didn't feel like it was picking up. The shop we bought it from has closed down so took to Yelp to find a new place. Great service, quick turnaround, and super helpful. Will be going back for sure. read more

John was so knowledgeable and professional when I dropped off our two vacuum cleaners. He knew exactly what was needed and provided an accurate estimate. The repair was quick and he and Megan were again very professional and helpful. Thank you both for being so good at your jobs! read more

Megan and John are great! They always fix my vacuum and rug washer !! Ty guys for my cleaning needs !

I stopped in to get a belt for my vacuum and John and Megan were so helpful and friendly showed me what I needed and how to fix it saving me a ton of money! Thank you I will be back! Edit: I just got home and was able to do it myself thanks to what they showed me. I'll be a forever customer now! read more

I took my Miele vacuum in a few weeks ago bc it was clogged from Christmas tree needles and they fixed it the same day. I again had a problem and took in today and they fixed it for another clog but at no extra charge. They worked on it immediately and they were very kind, knowledgeable and diligent. They have a great selection of vacuums and other disinfectant supplies as well! Thank you again! read more

Awesome service. Took care of everything. Installed the belt for no charge! Go see Sal! He's the best!

Wow, talk about customer service.....I called, Sal answered, I ask do you fix Roomba's? He said bring it on in, I'll clean it up, take a look and let you know. When I took it he said if I don't get it fixed.... (now sit down for this) No Charge. He looked it over, said I'd have to replace 1/2 the parts and it would be better (cost wise) to buy a new one (since mine was an older model) he even advised me to call Roomba and maybe I could work something out. THANKS BANKS ORECK (especially Sal) I'll be back with my Dyson next time!! read more

Just bought the Oreck orbiter(all purpose floor machine),it works great !!!!My tile and grout like amazing,also cleaned stains off my carpet and that was great as well.The costumer service at both locations was outstanding(i had a million questions). I love that i have a 5 year warranty and in case i have a problem,i can take it there.They also price match. Thanks to both guys from both location,i'll be back read more

I was referred by neighborhood online, when I was looking for a vacuum repair shop near me! Jason who assisted me was very knowledgeable & kind. His knowledge & passion was very impressive of vacuums, he took time & explained everything to me about my vacuum, it was clogged he also told me about caring & getting it tuned up every so often, which I never thought about really how important it is & it would make cleaning more efficient! He asked if I had a rug cleaner & let me know about getting that tuned up also! It all made sense, he made me realize how valuable these appliances are & the care needed to keep them maintained. Jason was a great source of information, honest & fair in pricing! I highly recommend this shop! read more

Great Vacuum shop Very knowledgeable staff KEVIN was great along with his coworker who I can't remember his name was in on 7-22 Will return read more

I took my vacuum in for repair. Three hours later it was done and cleaned like new. This is the second time I've had to use this store. If I need to have a repair done or to purchase a vacuum, this is where I will go. The staff was really nice. read more

THIS is a wonderful business! The folks at Banks Oreck in Henderson, Nevada are so kind and considerate. They are responsible, HONEST, fair in price, and will go over and beyond to be certain the repair is perfect. I have taken in my 2 Oreck's for repair at different times and each time I was treated with respect. The only problem I have now is the fact that I have no more vacuum's to take in at the moment. Ha! I will certainly refer this establishment to ALL my friends:) Thanks fellows for a great job!!!! read more

We bought another IQ air from this business. The first one worked so well that we decided to add one to our downstairs as well. I had a similar experience as I had the last time. Great customer service from Kevin. He even made us a good deal because this was the second purifier that we were buying. Kevin brought the IQ air to my home when it wouldn't fit in my car, without a delivery charge. I look forward to doing business with them in the future when I need more filters. Paul. read more

I stopped in today, prepared to leave my Oreck for a couple of weeks but Kevin was able to fix it right away!!! I was in shock.. he listened to me when I went in as I briefly shared my concerns and then immediately got right to work. There was also another gentleman,who is newer, who was incredibly kind and helpful too!! The service at this store goes way above and beyond any other I have ever experienced. Thank you again for your assistance!! I was so excited to get my vacuous right back!! read more

My grout cleaner guy kept delaying and pushing off a big job (1,500sq ft of tile and grout me so I got started looking around for a machine to do the job myself. James showed me the right machine to do the trick, and out the door I went, spending less money than it would have cost to have the total labor! Definitely recommend this store and the sales staff (James and Joey) for being super knowledgeable and helpful in demonstrating how everything worked. Came out like a charm, with little elbow grease. read more

Vacuums and More - Floor - Appliances & Repair Near Me - Henderson, Nevada

I've tried many other vacuum shops and I have to say this is the best one I've been to. They treat their customers with the most respect and give them the best prices. They were able to get me and my team into brand new Oreck Commercial vacuums for a very good price. I would highly recommend this place to anyone in the market for vacuums or repairs. read more

Just left Bank's Oreck store on S. Rainbow. I know where I'm coming when I need a new vacuum ! Rasheda was there with a smile and a bright welcome as soon as I opened the door! She did a little tweek on what I thought might be a broken Bissell canister vac...... ALL good to go now! Incredible service - quick and knowledgable even on another brand (not an Oreck) On top of the great vacuum service, she added some tips on where I can get the jeans I love ! What a gem!!! Great customer service= return visits from me AND my friends! Thank you Miss Resheda! read more

Sal is terrific! He gave me the best customer service I ever had. He knows what his products are . He offers good advice . He's kind and fun to work with. He's patient. read more

This a very great place for vacuum maintenance, really good service from start to finish. The store is small which make it great to bronze for items. read more

Went in to Bank's Orel today because my vacuum was making strange noises. I really needed it repaired quickly and I was expertly assisted by Kevin who took it in the back right away and found the problem. He was able to get it back up and running again in short order while I waited and I couldn't ask for any better customer service. Not only was my original purchase from here handles carefully and with total professionalism but they really go out of their way to take care of customers. Thanks again Kevin! read more

Kevin here at Banks Oreck provided the BEST customer service! You are a rockstar Kevin! These guys know their products. I had a vacuum in mind that I wanted, Kevin provided information that was valuable to me in my purchase process. I was looking for a good quality vacuum that will last a long time. Did you know that really good carpet manufacturers tell you in their warranty, if you use a Dyson, it voids the warranty...well of course I have a Dyson AND just had new carpet installed. So through my research and talking with Kevin I purchased The Miele Classic C1 Home Care Power line. So if you are in the market for a good vacuum, check this place, you won't be disappointed. Thanks again for a job well done Kevin. read more