I bought a stainless steel Whirlpool side by side refrigerator from Buy/Low Appliance and saved $900. The delivery and setup was free. The delivery was prompt and I couldn't be happier. read more

Buy Low Appliances - Appliances & Repair Near Me - Las Vegas, Nevada

0 Stars! This store is a scam. ​You cannot improve this place! They lie, cheat, and steal. They took my friend's money and are now harassing her instead of fixing the issue. I'm writing this to make sure everyone knows exactly what kind of business this is. ​They sell broken appliances and then try to "fix" it by offering store credit. Why would I want store credit when you couldn't sell me a working product the first time? ​To top it off, they threaten to void your warranty if you leave an honest, negative review--claiming their "lawyers" said so. Well, my advice is to find better counsel, because you aren't paying enough for your lies to hold up! ​Note on "Warranty Intimidation": It is illegal for a company to void a warranty based on a negative review (per the Consumer Review Fairness Act). ​DO NOT SHOP HERE. You are better off picking up a discarded appliance from the street than buying the junk these schmucks are selling! read more

Purchased a stove Friday and was told it will be delivered Monday. It is now Thursday- still no delivery. The owner will not refund me and has told me they don't have the product I purchased and don't know when they will. This company is a complete SCAM! read more

Buy Low Appliances - Appliances & Repair Near Me - Las Vegas, Nevada

Purchased a dryer for delivery. After 10 days of constant rescheduling and having to call and find out where my delivery is. I fanally asked for a refund. I'm going to court next week for a small claims court hearing to try and get my money back. read more

It's been 3 months and they haven't deliver our product and we ask for a refund and they denied it.

Two years ago, we would say this place was acceptable for our rental units. Now, 2026 we couldn't say anything comparable. We have waited over a month for an appliance we already paid for. About 4 months ago we had another appliance delivered and we paid for install. Their guy couldn't find the water shut off valve for the unit and decided to leave it in the tenants living room without ever contacting us. Little did we know, it was never installed. We paid someone else additional money for this service. This company does everything theough text which seems very unprofessional when you are looking for a lost/paid for appliance. They no longer get our recommendation. Two thumbs down. read more

After reading other reviews, I concur with their statements. This place was recommended to me per several family members who live in the area and are not tech savy to leave a review. They experienced unprofessional demeanor by this company, as did I. Products are faulty, business practice is immoral. Store credit is not equilivent to a cash refund when the products being sold are not reliable. Take your money elsewhere, where your business will be appreciated, and the appliances you buy will not falter. Unprofessional and immoral conduct will never be prominent in business practice. The business bureau will be contacted for malpractice and failure to honor code of ethics and morale. In addition, if I could leave zero stars i would. read more

I have purchased a washer a few years back had no issues. So I recommend this place to family member, they had horrible customer service had 2 wait to weeks for washer and then messed up the delivery day!! Wanted them to wait another week no thank you. We will be taking our business elsewhere. DONT SHOP HERR read more

do not i repeat do not buy from this place there are horrible i just moved into a new unit and the fridge did not work of course land lord fault so a week after moving in he gets a new refrigerator from here mind you the day it was supposed to come they said deliver driver truck broke down then asked if i can come get the worker which is 30 mins from me and take him back which i felt was real unprofessional i got the fridge and it does not work does not keep any think cold no popsicle for my kid butter melts milk rotten do not shop here read more

I absolutely love going to buy low appliances for my used appliances they cater to what u need set backs of course doesn't even home Depot have set backs. They make it right they have shown me time n time again I can trust the process they deliver and always make things right if something goes wrong... read more

Great service! Recently purchased a dryer and after about a month had the heater coil go out which caused the dyer to stop heating. Brought the unit in and they had it fixed, ready to go with in 30min. very satisfied read more

DO NOT SHOP HERE. I purchased a washer/dryer combo in mid-January and I have yet to receive the washer. The first delivery day, they rescheduled. When they finally came, the washer they left was broken. It took three tries to get it picked up, and they have never been back. They have given me numerous stories and ghosted me each delivery day. The warranty isn't worth the paper it is printed on when the item is never delivered. I am sure they have already re-sold my broken units they picked up to some other poor sucker. Stay away, you get what you pay for!! They refused to refund my money and said store credit only. But they won't let me pick up the washer, and they won't deliver what they already owe me. Theft, breach of contract. DO NOT SHOP HERE. read more

I have been working with this guy for months now. He promises to bring good appliances but brings junk. Brought me a dirty refrigerator to put into a tenant's apartment! Worked with him for 2 months to get washers and dryers for my apartments. He kept promising to get them. Then when I asked for my money back because he did not deliver, he said it was store policy to not do a refund. BUT I NEVER GOT MY APPLIANCES! He is a crook. He went so far as to pretend HE was NOT the owner and had to get an approval to return money for merchandise he did not deliver. STAY AS FAR AWAY FROM THIS GUY AS POSSIBLE. read more

This place needs to be shut down. I bought a washer for 280 bucks. It broke within three days. Thank God, I bought a warranty and still have my receipt Instead of replacing the washer with another one in the same price range , they rather be difficult and leave me without a washer while they try to fix the bullshit? They gave me. Originally. Talk about Unprofessional. They then said I can't get a refund. When I paid for a warranty and have the receipt. Mind you the whole place smells like cat piss. Stray cats running all over the place. read more

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I bought a new washer, which right away needed repair...they told me I have to contact the manufacturer! They could have just brought a different one. I just bought it! read more

Tried to get them to sell two practically new Samsung washer and dryer set and they wanted to sell for $100.00. This place is a rip off! This set is worth easily $1000.00 read more

Zero professionalis, rude employees, worse service. Don't waist your time trying to reach them call, text is almost impossible. read more

I needed a washer & dryer I was able to get a reliable matching set at a very Good cost. They also delivered and installed so I literally just had to pick and pay. read more

Buy Low Appliances - Appliances & Repair Near Me - Las Vegas, Nevada

Buy Low Appliances exists for those of us who know the value of a "hard earned" dollar and appreciate good, ole fashioned customer service that takes you back to when the customer was "king". Their prices are tremendous and they will go out of their way to make sure you get what you want. Thank you Buy Low for taking such good care of your customers. I will keep coming back and telling all my friends about you! Remember: Buy Smart and always buy at Buy Low Appliances in Las Vegas! read more

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I have been using this company successfully for more years than I care to count in regards to getting my appliances repaired. They're a small family run business, with just a few employees. I believe I first found out about them from a warranty claim on a refrigerator. They came right out, fixed it, for a minimal charge. Done. Easy. Another time, a different refrigerator was having trouble with the ice maker. The guy came right out, told me the problem, said he'd have to order the part and come back out. But! he said I could order the part such as through Amazon, if I wanted to install it myself and save some money. He showed me exactly how to do it. To me, that's service! Again, he could have done the job, made extra money, but his customer service was that of, "Look, this is an easy repair. Save money on the part. Save money on labor." Love it! More recently, I had a washer needing repair. This is in 2022, towards the end of the COVID-19 Pandemic, where everyone is scrambling to find workers. Buy/Low Appliance is no different. Therefore, it took a couple weeks to come out. Part of that delay was also getting the part, with supply chain/shipping delays, etc. My washer is fifteen years old. However, once they were able to come out, they had a very nice, clean, respectable repair man come over. He fixed the problem. Washer works great! My point in telling these stories is that I haven't just used them once, but on several occasions. As my house, and its appliances, gets older and older, I may have to call on Buy/Low Appliance more often, and that is something I do not fear. They give terrific, honest service at a reasonable price. That's exactly what I want in an appliance repair company. read more

This place and the people that run it are the worst I've encountered in my 66 years of living. Do NOT under any circumstances use this company. We bought a fridge that didn't work. They didn't Honor the warranty. It took weeks to solve it. Even to get them to pick up the bad fridge...they made crazy demands just to pick up their faulty appliance. The texts they sent us were insane. A TOTAL UNMITIGATED DISASTER. The people in charge here are not normal. They are spoiled petulant trouble makers. Run from this place. read more

Do not. I repeat. Do not buy from this company. Worst customer service and not reputable at all. You will be treated poorly and lied to repeatedly. You will get items that do not work. Once they get your money you are screwed so consider this a warning. This is what was filed with the BBB. "On Thursday, June 16, 2022, I bought a used dishwasher from this business. They said it would be delivered and installed the following Saturday. They failed to deliver it on that day, and gave no apology or credible excuse for failing to deliver it. The following Monday (yesterday) they delivered it. I ran the dishwasher to make sure it was in working order, but it leaked all over my kitchen floor. I called them and complained, and they said they would "send a tech" out to repair it. They said this person would arrive around 11:00 am today, June 21st, 2022, and he didn't arrive. They didn't even call with an explanation. I called at 12:00, and they said they "had a problem" and the tech would come out at 2:00. It is now 2:28, and there's no tech, no phone call. It is apparent that this is a disreputable business who has no interest in providing functioning merchandise or customer service. I hope you are the type of person that reads reviews and will avoid this company, I have now lost over $200 and still have no dishwasher that works. Feeling ripped off. read more

Buy Low Appliances - Clearly not draining out so the water is now all over my floor. - Appliances & Repair Near Me - Las Vegas, Nevada

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My experience with this company was nothing less than a nightmare! I first went there after they advertised new appliances on FB and quoted me a price saying it was in-stock. I took my list and conversation from FB and they tell me it won't be in until the end of the month. I was not happy with that realization but decided to look around at their used appliances. I picked out ones that matched for 2 homes and no hurry for delivery. One refrigerator didn't work at the time but I was assured that if it wasn't fixable then they would let me know and I could pick out a different one. Two days before the scheduled delivery, I called and asked about the refrigerator and was told it was working and would be delivered the following Thursday along with the other appliances I had purchased. The sales person also assured me they are thoroughly gone through by the Repair Person and any missing pieces would be replaced! They also told me they would call in advance with a approximate delivery time. None of what was said actually happened! Keep reading.... Thursday they called me and said they were on their way....no advanced call. When they get there they set up the refrigerator (that I was told was working) and a dishwasher that never did get installed properly. After plugging in the refrigerator they show me it's starting to get cool. Next we go to another home and they deliver the other refrigerator (which they had a difficult time getting through the front door and they were getting angry at each other so I walked away). I didn't request them to make sure the second refrigerator was working and wanted to get back to the one where I needed to unload all the food that was in an ice chest. So I unload all the food into the first refrigerator and freezer and it's still only barely cold but decided to give it time like they told me to thoroughly cool. By that evening I check it and the food in the freezer was half way thawed and not cold. It's late in the afternoon and I text them like they suggest. In the meantime there is a very odd smell that is throughout my home. That night I started feeling dizzy when I got up. The next day a repairman called and said he was coming out. While on the phone I told him about the odd smell that was in my home and suspected it was a Freon leak which he agreed and came prepared to fix. Once he got there he added Freon and said he was going to lunch. I tried to text the company about the Freon leak and about my thawed food which was about 1p.m. They told he would fix it when he returned. I also told them he agreed that it was a Freon Leak and it was making me dizzy. I went over to the other house to check that refrigerator and I saw a scratch across the front of it that was not on it in their store. I sent them close-up pictures and they insisted that they didn't do it, yet the home was empty after they delivered it and I was the first one in the home. Apparently it was caused when they were having a hard time getting it inside. They denied everything and had their delivery guy call me and yell at me that they did not cause any damage until I hung up. At that point I didn't want to deal with them at all and asked them to pick up all the appliances and return my working refrigerator they took when they delivered the other items. They refused communication further and the repairman returned with a sealant for the leaking Freon. I was very angry with their response but I decided to let him in since he was an outside contractor and did not work for the company. We aired out the house after he left and hoped it was fixed. It did not fix the problem and continued to leak Freon again. Again my home was a thick smell of the Freon and I unplugged it! When I called them on Monday after all my food in the refrigerator and freezer ruined and sick from the Freon leak, I asked to speak to the Manager which they put a very nice woman on the phone that said she would look up the invoices and call me back. Instead I got a text so I called her back. The sales person grabbed the phone and told me it was my fault because I picked a faulty refrigerator. Apparently he wasn't aware that I had called and talked to another person (the one that wrote up the invoices) that assured me that the repairman fixed it and no need to pick a different one. They refused to pick up all the appliances, bring back my original refrigerator and credit me back for anything. They referred to the invoice that said they aren't responsible for any losses....including spoiled foods and there were no refunds. By that time it was going on the 5th day of no refrigerator and the Freon leak stayed in my home so I agreed to let them bring me a replacement. Even with airing out my home I was getting dizzy every time I stood. I looked online about Freon leaks and the Government website said "leave the home immediately and do not return until all smell is gone". read more

This was my go to appliance store when I lived here 10 years ago. I went there to get a washer and was shocked at how much the store had changed. Products were dirty, rusty and just not in good condition. Very disappointed because it was a hour's drive from my home. I won't be going back. read more

This is the place. Trust me. This is the place. First off, it's a USED appliance store. Don't set foot on the property if you're looking for new. The backbone of always-available used appliances are stoves, refrigerators, dishwashers, washers & dryers. There are other appliances. But, with all used goods merchants. Inventories vary widely; however, the showroom is crammed full of appliances ready for purchase. It seems impossible to peruse the inventory without finding several options in the used appliance category suited for a purpose. Next: Do not allow appearance to dissuade. A frequent lament among the General Populace of Las Vegas is the lack of long-standing businesses. Everything is strip mall ticky-tacky. Not this place. It's been in place since Boulder Highway was a two-lane road. Parking is a problem. The ceilings are low. The floor is concrete. All perfectly suited for a treasure hunt. This place is as authentic as a parable is timeless; it's as honest as a mirror. GREEN PLANET CELEBRATION!! Some people in some places are concerned about resources. Here's your chance. Buy used and reconditioned. Save Money. Save Landfill Space. Save Mother Earth. Prices here are reasonable. They are competitive with used appliance stores. Pricing is higher than "sell by owner" on popular websites. I prefer purchasing from here. Items are warranted. Items are delivered. Items are installed. Lastly, there is a real charm to discover in this business operations. You'll likely meet Sylvia, a young, hard-working, honest, knowledgable showroom manager. She's the heartbeat of customer care. Her proficiencies are nothing shot of a miracle. You'll understand why when you meet her father, Rodney. He's the backbone of delivery service. Very skilled. He is well-humored, a handful and an authentic character. read more

Never use this place. Don't deliver on what they say and try to pass the problem onto their service staff without doing anything about the problem read more

The absolutely worst appliance store to do business with. my current washer leaked water after a load of towels for my business I had placed an order on the phone for a stackable washer dryer on a Saturday for the next Tuesday delivery On that Sunday my cleaning crew said my load was to big and the washer was fine. after a couple more loads it was fine. Monday morning I called buy low appliances to cancel the delivery for the next day(Tuesday). They gave me a hard time and said it's store policy not to do refunds i asked to speak to the manager which they refused So not only did I not get the washer but I'm also out 489.00 so now I'm having to spend time with my credit card company to dispute the service I own my own business and would never treat people like this read more

Buy Low Appliance has BRAND NEW Appliances!!!!!! I was surprised to find out that they have Brand New Appliances! The prices were AWESOME and delivery was the next day!!! Family owned business that always has what I need. read more

I had an enjoyable experience with one of your workers Chris Baker, he was very helpful and entertaining.

I purchase all of my appliances from them and I've always been pleased with the service. I can say from personal experience they stick to their word. I feel very comfortable making future purchases from them. read more

We were referred to this business by another business and we are so happy that we visited. Sylvia was so pleasant and informative about our new "fire pit." This business does take cash only for anything $20 and below. Please prepare accordingly. I would have given this business 5 stars but I wanted my review to be published. We will definitely visit again if we want another used washer drum read more

Buy Low Appliances - Appliances & Repair Near Me - Las Vegas, Nevada

Great customer Service . Nice, friendly and helped me with my appliance. knowledgeable and reasonable prices. Thank-you

I picked out a washing machine, it did not work but it was under warranty for 90 days and I phoned them to come over and fix it. They sent over a repair guy and after looking at it he said it would be better tO get another one. Since it would have been a hassle for me to go back to chose another one he told me the manager could pick out a nice one for me and they would deliver it. She picked out a great one with a large tub. I like it and it's easy to use. It's a nice company and the delivery men are great! read more

Purchased a refurbished refrigerator for my mom (at her request) and scheduled delivery. The delivery was scheduled several days out. She was rescheduled for two more days after that. The machine arrived and failed upon delivery. Another schedule delivery and again had to reschedule. The next refurbished refrigerator looked sort of gross, unclean and roughly used, but by now she needed something that worked so she would have food in the house. Four weeks have gone by and the German beetles have now hatched and crawling ever where. The pest control service man said "The refrigerator must have come with the unhatched eggs because there are no other bugs in the house." So this is what she get for going cheap. I know she wanted inexpensive but the price was still more than she was hoping to pay. I'm disappointed with the experience and sad that she has had to put up with all this. Bottom line: It's my fault. read more

Don't use this company. We payed for part for our washer. Never performed service. The Technician kept saying he was coming to fix it ordeted the part but would not show up. We could not wait any longer had to get a different company they were prompt. BUY LOW APPLIANCES has not refund our money. For no service. read more

Recently when our fridge died I decided to look around at what options are available besides buying new. Buy-Low is one of the places I decided to look at and I was pleasantly surprised with their fridge selection. While I didn't end up buying one from them I am still writing a review because their service stands out. When I walked in I was taken care of quickly and had all of my questions answered with a smile. Service with a smile wins me over every time. I had a specific type of fridge in mind that they did not have at the time but they get in different stuff constantly. I do have a couple of cautions to warn about though. 1: Some of the fridges had not been cleaned out yet and opening them can be, shall we say, interesting. 2: Parking. I had trouble finding a place to park and ended up on the side street beside the place. That being said I still liked what I saw enough to recommend them to a family member who also needed a fridge and I've got no problem recommending them on here. 3 Stars - They need to make sure the fridges are cleaned out before they are made available for sale and the parking was a pain. But on price...if you don't want to go new it's worth the time to stop in and see what they have available. read more

I hate ripping on small businesses but this one is TERRIBLE! The technician never showed! Then the office girl sylvia lied saying she called me when it was not true. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE LOOKING FOR REPAIRS. read more

I have PTSD from this place. We went and picked out a refrigerator on Feb 26 2022 and paid 550 with the promise that everything would be working on it and we would have ice and water. The fridge was delivered a day late and was broken. The repair guy said it was garbage and he would pick out another fridge. Meanwhile we were left with no fridge for 2 weeks! I called and begged for our money back due to their breaking of every promise that was made. They said they would need to talk about it and call me back. They never called back. Another fridge was delivered and the delivery guys broke the refrigerator water line in our house. It poured out a constant stream of water that had to be collected in a bucket and dumped every 3 hours. We found out about the problem 3 hours after the delivery men left after the water soaked into our dry wall. I believe they tried to tell me but their English was too poor. We waited for the repair guy who didn't come for 2 days. We called the office and we're met with rude annoyance. My husband had to make 4 trips to Lowe's and spend 4 hours after work to make the repair himself and when he was almost done the repair guy showed up. Now our ice never worked but the repair guy hasn't called us or come back. I forgot to mention that the fridge they delivered was a 2004!! We paid 550 dollars for an 18 year old fridge. It is now March 24th, a full month later and we are still waiting for the fridge they promised. I wish I could go back in time and just pay a little extra for a new fridge. read more

I have been purchasing used appliances for our rental properties for about 5 years from Buy Low. They deliver, install and haul off the old appliances. You get a 90 day warranty which I have had to use in the past and they took care of my problem. The appliances are always clean and in good working order. As a property manager it is a relief to know that Buy Low will get the job done. read more

Please be aware, this business has gone down hill and will most likely be out of business soon. Their customer service is a negative 100. Should you have an issue or need anything after they deliver a product, be prepared for a fight. After fighting with them, they may agree to send another unit. I've used them for my business in the past but at this point I've found it easier to purchase a new unit from Best Buy or Home Depot as I don't have to waste my time arguing and begging for assistance. Not to mention whomever delivers the products typically don't have a clue as to what is going on. Sad as they were such a reliable source for so long. read more