What a great experience. My two dogs were treated with care and the service was affordable compared to other vets I have visited. No over sell and concerned for pet and owner! read more

Vail Ranch Veterinary Hospital - Lucy loves her new vet! - Veterinarians Near Me - Temecula, California

This veterinary hospital is fantastic! When my regular vet was to busy to see my dog after she ingested a bottle cap, I called VRVH because I had heard they were a great office. I called on a Monday afternoon and explained what was going on with my dog. The front desk was very compassionate and squeezed me in the next day do to the urgency of the situation. After getting our X-Rays, our only option to remove the bottle cap was surgery. They scheduled me for the next morning. I dropped my dog off and was immediately called after her surgery to inform me of how everything went. They invited my family to come later that day to see my dog and talk with the doctor. Dr. Gil has been a veterinarian for 27 years and has a calm and pleasant bedside manner. He put us at ease and we knew she was in the best care possible. Our dog stayed the night and we came the following evening to pick her up. Dr. Gil explained everything to us as far as how to care for our dog over the next few weeks and encouraged us to call if we had any questions or concerns. The vet techs are incredibly kind and compassionate and you can tell they enjoy working there. The front desk staff is attentive and they answer their phone and don't immediately put you on hold like the other veterinary hospital we used to go to. The entire office is spotless and they seem to be able to run an efficient operation in spite of all the covid rules and regulations. We have never had to wait more then a few minutes for anything! My only regret is that I didn't come to this office sooner but I am so happy that I now can call them my pets veterinary hospital. Thank VRVH for everything you have done for my dog. My family sincerely appreciates everything your entire staff has done to help us through this terrible incident. read more

Dr. Gill & his staff are great and will spend the time with you & your animal to answer all your questions.

I've came here for the last four years and have loved it. I come from LA to take my dogs here. They never over charge you or try and make you do things you don't want, my dog had an ear infection and the dr. Addressed the issue and got me in and out fast, highly recommend this place & very inexpensive. read more

So far now we have brought 2 of our 3 cats here for routine checkups. The staff here is great!!! I will be bringing our third cat as well. They are very honest about pricing for procedures etc. read more

Dr. Gill and staff are OUTSTANDING!!! They truly go above and beyond for their patients and sincerely care for them as well as their patients' human counterparts. I appreciate how Dr. Gill is able to be direct and not sugar coat whatever the situation is with your 4-legged family member, yet, at the same time genuinely be warm and know when to insert his sense of humor. His rates are more than reasonable. I had visited him before in 2010 with my German Shepherd mix, Michelangelo (more commonly referred to as Mike) once or twice and was impressed then. After military moves and deployments, I came back to Temecula. Four years later, I had to bring Mike back in for a visit and Dr. Gill remembered us. I have been out of the military for over a year, grew my hair out, and he still remembered that I was in the service. He even noticed that Mike's fur was shorter since last he saw him (Mike had a grooming appointment earlier in the week). This to me spoke volumes about how much he truly cares and doesn't just refer to their chart. I know Mikey is getting up there in his golden years but I wouldn't trust anyone else to care for Mike or any of my other 4-legged children. I cannot speak highly enough about Dr. Gill or his staff. read more

Dr. Gill is the most sensitive, caring, wonderful Doctor. He has been our Veterinarian for 12 years, caring as much for our Shelby as we did. He helped us lay her to rest today after 12 years of amazing care, everything from a snake bite to an ear infection and everything in between. We are grieving, but would be more so, if not for this amazing man and friend. Thank you Dr. Gill from the Byrnes family. read more

How fortunate we are to have found Dr. Gill and his staff. One visit with our new family member, an 8 week old puppy and we were struck by his genuine compassion and delight for our animal. We immediately brought our older dog in for an exam as well. Both our pets reacted positively to his gentle demeanor and touch, which definitely makes a difference not only to them but to us. He was thorough in his care and in addressing our concerns and questions. His staff knowing we had our hands full with both, helped us to wait in our car until a room was ready for us, coming to the car to check us in- a definite first and much appreciated. Since then we've been in for routine vaccines, tummy troubles and travel anxiety issues. We have always been well accommodated and well cared for. The new office is very convenient and well appointed. Meeting the other happy patients in the lobby has been a reassuring plus as well. It's been a long time looking for care this good! We feel comforted to know we have them on our pet's team. read more

I have two 11 year old dogs who needed teeth cleaning. One of them didn't recover as well from the anesthesia and was in a lot of pain from the procedure. I had to bring him back to the doctor for IV fluids and a couple of injections. They didn't charge me which would have been $180 more! They called first thing Monday morning to see how he was doing. I can't tell you how much I appreciate the way they care and don't try to rip you off or up sell you. I'll never go anywhere else read more

We have been with Dr. Gill for many years, Dr.Gill and his wonderful staff always go above and beyond for our beloved dogs, Cooper and Jackson. Jackson since he was 6 weeks old and Cooper since we rescued him at the age of 1. Jackson is just turning 9 years old and has had a few incidents thru the years, Dr. Gill was there for each and every one. Our Cooper was just turning 13, Dr. Gill is the reason he made it to that age, Cooper had many health issues thru the years, but with Dr. Gills care Cooper lived a happy and full life. We rest easy in the knowledge that Dr.Gill was Coopers vet and is Jacksons, we can never thank you and your wonderful staff enough for the years of devoted care and love. Scott and Sue Hyde read more

Office staff, vet tech and the veterinarian who helped went above and beyond what I've experienced with other vets. I just relocated to the Temecula area I needed my pug checked and needed microchips for my pug and my cat as I am preparing to move out of the country with all my animals. The veterinarian took it upon himself to print out that countries requirements and give me any and all recommendations he could as to how to proceed. Pricing was better than most. read more

Took my dog (Bear) in to be checked out. He was having stomach problems, and left back leg issues. I was very concerned, as I knew Bear was in alot of discomfort. Doctor Gill, and all of his Staff was great in getting to the root of the problem. Bear is now on the mend, and has hopefully turned the corner. Dr. Gill was very informative and I really appreciate all of his efforts in helping Bear. I highly recommend this Vet. I thank you, and Bear thanks all of you at Vail Ranch Vet. Merry Christmas! read more

If you love your dogs, (or cats etc ), don't take them anywhere else but Dr. Gil. This is a vet with great integrity and patience and my family wishes him and his staff the best. Cheers and good Kharma Matt B Temecula read more

This place is awesome. Dr. Gill and his staff are just fantastic. He never recommends unnecessary treatments, and he never tries to squeeze money out of his clients. He is honest, straightforward, and above all an excellent vet. We brought our animals in for routine things (shots, deworming, flea meds), and he found a lump on my cat that I didn't even know was there! He is careful and compassionate without being overzealous. And the staff is sooooo nice. I have a million animals (slight exaggeration), and I am very grateful for this vet! read more

We have been bringing "Mister"our Miniature Schnauzer here for the past three years and they have been excellent. Recently we got orders to Guam which is a rabies free place. Dr. Hill and his staff were very helpful in getting us situated with the health certificate, correct vaccinations, blood work, heart worm medication, and how to go about the 120 days of quarantine before we arrive. They made sure all the bases were covered in order for us to arrive with zero issues. This clinic is simply the best around and the new office space is great. Thank you very much. read more

Dr. Gill has been wonderful to me and my furkids. He's such a kind and caring man. His staff is so friendly and also so kind and caring. I've been taking them to vail ranch for a few years now and wouldn't change vets even if we moved further away. Highly recommended! read more

Excellent, knowledgeable and kind veterinarian. Friendly and efficient staff. Very reasonable charges. Thanks Dr. Gill! Highly recommend. read more

Friendly staff, excellent care and the most reasonably priced in town! I highly recommend them!

Staff is friendly, book an appointment very quickly, and only waited about 5 minutes to be seen. Doctor Gill prescribed medication for my cats' diarrhea before knowing what was causing it. Turned out not to be parasites so they assume it's bacteria. Gave me liquid medication to give to my cat twice a day via syringe for 10 days. My poor angel absolutely HATED the taste of the medicine, it's not easy to force a loved one with a syringe down his throat, to swallow bitter medicine. After about 4 days of watching him foam at the mouth, gag and look at me like "why are you doing this too me mom", I called the vet and asked if they had a pill form. Of course they did and said to come pick up the remaining prescription. WHY DIDNT I GET THE PILL FORM OF THE MEDICATION FIRST!!!!?? I drive the long haul there from my house and they're actually trying to charge me for 5 lousy pills. After I had already spent almost $150 during the initial visit!!! NEEDLESS TO SAY, my poor cat still has the runs. read more

Vail Ranch Veterinary Hospital - This is what the liquid medication caused my baby to do. If they prescribe liquid medication, please ask for pill form! - Veterinarians Near Me - Temecula, California

My second visit to this vet was just as good as the first! The office looked brighter and more clean than my initial visit so I was able to give a full five star rating! Dr. Gill was great with both of my dogs and his staff was polite and helpful as well. I see this as a long term pet/ doctor relationship! read more

A great vet. Dr. Gill makes me any my animals feel at home. Very soft voice and has a lot of respect for the animals. Very happy with the service provided. The support staff are also extremely kind and informative. read more

Dr. Gil is the best. He cares so much for the well being of all animals. My dog had major leg surgery with Dr. Gil and staff with zero complications. read more

My wife and I have been coming here for years with our cats and dog. Dr. Gill is caring and compassionate. Our questions get answered and he has gladly reviewed test results with us including reviewing x-rays so we could literally see what was going on. We are very glad to have him as our vet. read more

I absolutely recommend Dr.Gill! He is the absolute best! He saved our kitty's life! He is in the business to help save animals and truly cares for what is best for the animal! He is not like other vets! I highly recommend him to anyone and everyone that is looking for a vet! His staff is very attentive and caring! read more

Took Bender in today for his one year tune up. Dr gill checked him for a bit. They did all the normal examination stuff and sent us on our way with a really great price for the whole thing. So simple and not trying to sell me dog food on my way out the door. We made an appointment a week or so ahead of time at the time that I wanted. They called to confirm the day before and I was in and out with Bender all good to go with no hassles. Thanks Dr Gill. read more

I can't begin to express my love for this hospital. Dr. Gill and his staff were amazing in treating my Mastiff/Dane Rubi. He was very thoughtful and caring with her and explained everything to me and tried to save me as much money as he could. Rubi is now eating and almost back to her old self. I am eternally grateful. You will not find a more caring and passionate vet to handle your pet emergencies. read more

These people are exceptional in every single respect. The staff is friendly, concerned, and helpful beyond the norm! Our dog, Gavin, recently underwent an operation and they called us when it started, as it progressed and when it was over. . . And they allowed us to actually visit with Gavin as he recovered: which I and my wife have NEVER before experienced! AWESOME!!!!! read more

This place is great. Professional service and a caring staff that treats your fur babies well. Would absolutely recommend!

I have taken Dewey to Dr. Gil for the past 5 1/2 years. He has always received excellent care and treatment. Dr Gil has performed 2 surgeries on Dewey and there is no sign of any type of surgery that he performed. He is an excellent Vet and has a very well train staff, that cares about your pet. Looking forward to many more years of dealing with the Vail Ranch Veterinary Hospital. Thanks ! read more

We have been going to this vet for over 6 years, and Dr Gill has taken great care of all our 5 pets as if they were his own. The staff loves all our pets, and they are a compassionate group who makes going to the vet not so bad! What prompted me to write this review was one of our cats recently became very ill and Dr Gill's commitment to doing everything in his power to help her get better was something my husband and I both were very grateful for. I cant not express enough how wonderful he was, and his entire staff. Thank you from us and the rest of our animal family ! read more

We have been taking our pets to Dr. Gil for over 10 years. He is a very good vet and a very kind and compassionate man. I've gotten accustomed to his quieter nature but I see his humor pop through too. He's never done us wrong. All veterinary care at any vet office is expensive and I don't find him excessive at all. The costs are part and parcel with owning a pet. His staff is awesome as well. As another reviewer said " he is direct and doesn't tap dance around the issues." I also witnessed his caring nature when someone dropped a dog off that they claim they found on the street. He housed the dog at his office until he could find a home for him. I just noticed on the website that he is open from 8 til 8. That is very helpful to pet parents who work and for pets that get sick after normal business hours. read more

We took our sick Pug to this clinic for the first time about a week ago. I cant speak highly enough about the staff from Dr Gill to the desk clerks. They provided excellent care at a very reasonable rate. Be prepared, Dr Gill is very direct he will not tap dance around the issues. However, as we had a chance to speak to him over a few days while our dog was being treated we found him to be warm and with a sense of humor. We have complete faith in him and the entire team at Vail Ranch, it's the only place we will take our pets. read more

We have a pug named Noah who is about 11 years old. He was given to my grandma as a companion 2 years ago by a nurse but not really taken care of properly so we wanted to get him looked at because he had several health issues. The office is clean and well maintained. The girls at the front were very nice. We saw Dr. Gill and he was great. He was honest but helpful, caring and so nice. We told him our story and he was happy to help us. He even gave us discounts on some meds and didnt charge us for a few procedures. I highly recommend bringing your pets to Dr. Gill. read more

It really bums me out to write this review... in short, VRVH very likely has too many patients. It's always very frustrating to wait an hour (plus) for your appointment when you have an anxious pet that you're trying to keep calm in a waiting room full of other anxious pets. We tolerated the long waits, though, for a number of years because we always felt Dr. Gil was worth it - he is clearly a very capable veterinarian. However, our greatest disappointments concern their handling of our dog's euthanasia as well as the return of her ashes. On January 13th, when we discovered that our beloved German Shepherd needed to be euthanized, my wife called the office, clearly distraught (it was a very sudden diagnosis and euthanasia), and she was forced to hold for what seemed like an excessive amount of time while they figured out how much it would cost to put her down and cremate her. We wrongly assumed that that would be a relatively simple, boilerplate quote. And while it was disappointing in the moment, personally, I chalked it up to our own emotion over everything happening that afternoon. Fast forward 23 days - I called them again today, February 5th, to find out when the ashes of our dog could be expected back at their office. I was asked to hang on while they checked on it. About 4 or 5 minutes later, once their phone system auto re-rang the front desk due to the prolonged wait, the same receptionist picked up the phone and said "Vail Ranch Veterinary Hospital, this is (receptionist's name), how can I help you?" I said "you put me hold several minutes ago to check on the status of my dogs ashes being returned." She said "Oh I'm sorry, things just got real busy here and..." Essentially, it was an "I forgot". Turns out, our dog had been cremated within 4 days of her being put down and her remains had been back at VRVH for likely 7-10 days or so - nobody bothered to call to tell us. And she didn't even remember that I was waiting on the phone for that answer. "We're sorry" she said. "You can come by anytime to pick them (the ashes) up." Well, I did come by - one last time today - and I picked up her ashes... and the engraved cedar box containing her ashes, along with the paw print and all documents and cards from the crematorium, had her name misspelled. We'll fix it on our own. They have a lot to work on at VRVH, in my opinion. read more

I would give 0 stars if I could. Had a 10 o'clock appointment for sore on paw and not seen until 11 First thing Dr. Gill starts scolding me for not having all the dog's vaccines up to date. When I said another vet had told me it they weren't necessary every year, he yelled at me and cussed. Very unprofessional. His whole demeanor was very condescending. The dog's nails had gotten long and I explained how she was a rescue and this was a problem from the previous owner but he continued to try to make me feel bad by scolding and telling me it was necessary to put her under sedation to cut them which also included blood work and other charges totally $405. I declined after which he said he would "try" to trim them. I had to remind the girl I was there to get treatment for the sore. They made me wait and he was going to sell me some antibiotics and anti-inflammatory. I asked for a written rx to take to Walmart for a better price and the girl tried to tell me the drugs wouldn't be as good. I finally got the rx. I won't be going back. He is rude, unprofessional and uses intimidation tactics. I wonder if he just has a problem with respect for women? read more

Really liked this vet! I've been to almost every Vet in Temecula, and this place is my favorite. The Veterinarian was kind, used good doctor to patient tone, and showed he actually cared about the kitty I brought in. The assistants and staff are also kind and patient. The office is clean. 5 stars will go back again read more

Awesome place, first time visit ...the vet and the staff couldn't have been nicer to myself my husband and especially to my furry family member ... Def recommend them if you need a vet read more

We took our little Yorkie Lady to see dr. Gill when. We first got to Temecula. He picked her up and started petting her very gently to calm her down (she always has anxiety in the vet). His gentle caring manner got us right away. We found him to be very through and helpful. Looks like we found our new vet. We chose to go here based on Yelp thanks Yelpers you put us in touch with a good vet! read more

Dr Gill is a very compassionate and caring person. Everyone in his practice is very caring and pleasant person. If you take your pets there you can be very comfortable in knowing that the best possible care is there. read more

Dr. Gill and the V Vail Ranch Veterinary Hospital team truly care about YOUR pets. Besides going to many vets over the years being a pet owner, I used to provide business services to lots of vets and hands down, they are must trustworthy and caring vet team I've engaged with. We had TWO dogs need surgery recently and not only did they do a terrific job on the surgery, the pre-surgery care and post-surgery care was great too. Dr G is a straight shooter and has earned my trust. I would HIGHLY recommend trusting your fury family members w/ Dr. G and his staff. read more