My husband and I were camping with our grandchildren in Idlewild and there were problems with my…read morehusband's transmission on the truck so we had to call AAA to have someone tow our fifth wheel back down to Desert Hot Springs. The first place AAA gave us was not equipped to help, but the second place they gave us was Alfonso's. They were absolutely amazing! Luis kept us updated every step of the way. He was upfront with his billing. He arrived with his father, who is also very very experienced in the industry, and they took very good care of us. What an amazing experience. It's a family company and they're just an absolute delight to work with. Through talking with Luis, he has put us in touch with other people in his industry that can help us with other aspects of our fifth wheel. 100% recommend them and I'm 100% thankful that they took care of us!

Highly Recommend - very responsive, timely, courteous and efficient - thank you Alfonso!read more

I would highly recommend this company and Armando picked me up, collected my stranded car and was…read morebeyond helpful in getting to tire shop and assisting. Beyond pleased, not that I want to call again, but if ever needed I would only call R&R and hope to get Armando again.

Needed a golf cart towed today to my home after purchasing from someone. Didn't have a method to…read moreget it home but R&R had me covered. Talked to Russ to schedule the pickup and he quoted me a very fair rate for a 5 mile tow. Driver Junior was quick to arrive and very friendly to work with. He picked up the cart and got it delivered without any issues which is all you can ask for. I definitely recommend this towing company. Easy to work with, fair priced and reliable. Definitely will use them again for future towing needs.

Unfortunately, we ran into trouble tonight -- our car broke down in the mountains. We called around…read moreto several towing services in the area, but since it was Sunday, many didn't answer or quoted us ridiculously high prices, even though we only needed to go about 12 miles. Thankfully, a wonderful woman picked up our call, quoted us a very fair $200, and had a tow truck at our location within 30 minutes. From start to finish, the whole process took about an hour and a half -- super fast and very organized. Huge thanks for such quick and reliable service. They truly turned a stressful evening into a smooth experience. Highly recommend!

I have to say how impressed I am with this towing service!…read moreWe have all been there, we get a flat tire, and in the midst of trying to call a tire shop on a Saturday morning that carries the very specific tires that my car requires, and has the ability to install them plus trying to find a tow truck at the same time to get my car can be tricky! Valadez Towing called me back in less than five minutes and was able to arrange a time to pick up my car which leaves plenty of time to get it to the tire shop for the one installation appointment they have left today. And the prices are so fair and reasonable! I had other companies calling me an hour or hour and a half later, and wanting to charge crazy prices for a tow that's a little less than 5 miles. Not to mention, Melissa, provided excellent service, communicates well, and gave me a nice narrow window time of when to expect the driver! AAA couldn't even guarantee me what time they could get to my car, and the other places that called me back either sounded super shady and could barely speak, or wanted to charge ridiculous prices . So glad I found Melissa , Jose and the Valadez towing company!

Quick, knowledge and professional service. Cristian changed ou9t my battery. He is very pleasant…read more Explained everything in layman's terms.

All Customers, please be aware of doing any business with Palms 2 Pines Towing. They are…read moreresponsible for breaking a tie rod on my vehicle. I had to pay out of pocket 456.00 for parts and labor to repair my vehicle. Spoke to the Manager/Owner(Brian) he refused to reimburse me for the damages done. Really disappointed with this company, they take no accountability for mistakes and damages occurred. No matter if Customer has actual physical proof such as photos and invoices for out pocket expenses. Palms 2 Pines very good at covering mistakes with poor excuses, instead responsibility for horrible workmanship made by employees...

If you are into the comedy business come to this place because J C is full of shit. Pulls prices…read moreout of their ass. Cannot itemize a bill for you. Got into a scuffle with the owner. J.C was racist and rude making racist remarks upon arrival. Definitely a night full of fun if you wanna have a laugh at this business.

Heroic effort to get me, my Bride and two pups back on the road…read more AAA failed and a four times sending the wrong tow companies and who couldn't help get us to a shop for repair. Jesse from JC showed up with a great attitude and unfortunately didn't have the heavy tow capacity for our super tall truck camper. He did call his dad, the owner and they were able to suggest a local diesel mechanic that could help and close enough for them to be able to tow us there. Jesse showed up within minutes of this being scheduled and safely towed us to their recommended mechanic. Dropped us safely and within three hours we were on the road and with a very reasonable price from their suggested mechanic. Jesse's dad should be proud of the young man he has raised and also know that he/they went above and beyond to help us! Team J.C. Thank you very much! I owe you.

Towed my truck 180 miles best service and support…read more Came earlier than expected towing service was great.

I had to get my truck towed to the auto repair shop. I have a roadside service and setup the…read moreappointment. Alex from silverado towing Co. in Indio was fantastic. They arrived early in the morning, on time, and ready to tow my truck. He was quick, efficient, took great care of my vehicle. The process took about 10 minutes, no paper work, and we were on our way to the repair shop. We met Alex at our destination in about 15 minutes. He parked the truck at the repair shop and all I had to do is sign my signuature, and we were done. I would use this service in the future and recommend them to all friend as they tow cars, trucks, trailers, motorhomes, and motor cycles. I'm so happy with the care they took.

Awesome guy Louis showed up and got me moved in no time safe and sound. Highly recommend…read more Surprised how quickly he got it done and moved to a safe spot! 37 ft motorhome. Thank you Thank you thank you!!!!!!!

Family owned they care about you quality tow they take good care of you and your car. Best…read moreexperience ever.

Requested a tow from Palm desert to Carlsbad. Austin showed up quickly, jump started the car and…read moreloaded it up. Dropped the car off a couple hours later. Great communication. Friendly and professional service. Thank you Austin!

Unfortunate for them, they refused to allow us access to to the towed vehicle to obtain the two…read moregarage door openers. They want $125 to access it after taking the vehicle. The "office manager" was exceptionally rude and refused to provide her name. This will be a formal complaint to the RSO as to avoid having them called for accidents as treating