My mom was here last month for physical therapy. I have to say this place is EXTRAORDINARY!! Physical therapists are incredible and know exactly what they're doing!! Everybody really really cares, from the top to the bottom. They let me stay with my mom as long as I wanted, sometimes I even stayed overnight. I saw how caring the staff was at all hours of the night. I didn't have much hope after my mom's fall before going to the hospital. She went into depression and lost her optimistic attitude while sitting in the hospital. This all changed after coming here. These people really worked a miracle in my mom, not only physically but also emotionally and mentally as she now has a renewed positive outlook on life. I wanted to give everyone a big hug before we left as I watched my mom walk again with a huge smile. I got my old mom back!! I will be forever grateful for these people!! Side note: I was surprised to see a negative review on here about "bribing with food" and "not all rainbows". I know who this is. I sat with my mom across the hall from this person and witnessed first hand what the staff did to help him. His family was rarely there and has no idea how he was. He was the rudest and most condescending person. I cannot believe everything the staff did for him and he still complained. He sent eggs back three times one morning yelling at the cook that the yoke "wasn't evenly centered" in the white. Late one Saturday night he demanded a Marie Calendar's pie from his family but they wouldn't come in. A staff member went out and bought it for him! I could not believe it! I've never seen such service to someone so unappreciative. I was glad for the poor workers when he left. The only thing wrong with this place is they are too nice. I don't know how the staff does it but I could never show that much patience with people. Truly a special kind of people working here. read more

This place saved my uncle's life! My uncle had a major setback and ended up at the hospital last month - Riverside Community off 14th. The hospital sent him to a different nursing home by Parkview Hospital that claimed they're five stars. The next thing you know my uncle was in a bedroom with three people and six people sharing one bathroom. He doesn't speak English that good and got really depressed. A week later we got a call saying he was being sent to Parkview Hospital. We wanted him to go back to community hospital where his doctors know him but they said they had to send him to the closest hospital. We had a bad experience in that nursing home and then that hospital. We found out he had sepsis and almost died. We had him transferred to community hospital where his doctors are and then luckily found Valencia Gardens. Valencia saved my uncle's life. It is so bright and happy and the people are really nice. They only have two people in one room and so many people know Spanish, even the director Brian who is a white guy but speaks better Spanish than me. There is space for our big family to visit and hang out with my uncle. It really has that feeling like being at home. Everyone made my uncle and all of our family feel so comfortable and welcomed. There therapists brought my uncle out of his depression and gave him a new life. He loved the nurses who were always making him feel special and cheer up his day. My family can't thank this place enough for bringing my uncle back. What a change from the day he walked in until they day he came home. He's back to the same person he was before. If you have someone that needs a nursing home, this is the place to go. They worked a miracle with my uncle! read more

Mom had an unexpected trip to the hospital after a fall. The doctor informed us that she would need physical therapy before coming home. She refused but she really had no choice. She is very particular about her things and stubborn, so a lot of pressure on me to find the best place. We'd never been to a nursing home before and thought they were all the same. We were wrong. I looked at almost every Rehab place in Riverside and found that Valencia Gardens was different than the rest. Very clean, bright, smells good, and just a different feeling when you walk in. I went with my gut feeling and I'm so glad I did. Mom was blown away by everything here. It wasn't anything she expected. Unlike the nurses at the hospital, the nurses here are genuinely caring and smile all the time. Therapy was a joy for her and she is going to miss everyone. There are different people that come in to put on live performances throughout the week. They even had a BBQ and show to honor Veteran's Day this past weekend and Dad was recognized for having served in the military. What a special thing to do! Mom just left after being there for about three weeks. Our family is so thankful for everyone that helped her recover and get back on her feet. There's no place like home but this place is a close second to being like home. Thank you to all the staff here for taking care of Mom and accommodating our family while she was here. The care and hospitality shown was more than we ever expected. Thank you all!!! read more

We are extremely pleased with Valencia Gardens. My father who is 82 just recently spent three weeks there in April, 2018, after having a full knee replacement and ACL fix. He had some issues after surgery with anesthesia and was pretty sick when he arrived. I cannot describe the care he received during his stay. First let me state that the facility is amazingly CLEAN, and orderly. The staff from the Head Administrator, Brian, down to the food service people could not have been kinder and any more accommodating to make my father comfortable. It is very safe and no worries of cell phones or computers left in patients rooms being taken. The people there are absolutely the kindest and most caring humans ever. The nursing staff was great too. The Physical therapy department was incredible, and Susan and Lawrence in PT were the absolute best therapists I have ever come across. Not only were they superb in their work, their positive encouragement and kindness were top notch! If I had to come up with one negative it would probably be the food. It is pretty much basic, cafeteria/hospital food so sometimes we brought in some food for my dad. My dad is a very picky eater, and whenever he asked for something else they would always run and get it for him! They would bring him anything from the kitchen he asked for and often made him (" his" oatmeal), PB & J sandwiches and brought him ice cream so it was never an issue! I highly recommend Valencia Gardens. read more

My mother-in-law had the pleasure to stay at this 5 STAR building for three weeks. I almost got scammed into sending her to another building. After hearing from a bunch of places they all had the same to say and claimed to be 5 star. So, I went to the website medicare.gov and found there are only three 5 star places in Riverside. Some places even printed on their brochures that they're five star, but after I showed them on my phone they gave a surprised look, acting like they didn't know...yeah right! Glad I did my homework! I checked out the three facilities and found Valencia to be the best. I can tell you it was the best decision to come here. You know from the minute you walk in by the pleasant smell of the building. I'm sure this has to do with the place being so clean. The staff greets you with a smile, even if they aren't your nurse. They are so helpful and friendly no matter what you need. The food was a major plus. I was actually surprised with how much my mother-in-law ate. She is a very, very picky eater but loved the food here. The kitchen was so nice and willing to cook whatever she was in the mood to eat. Rehab people were the best and so personable. Everything about this place was amazing and we are so lucky to have found it. I'd recommend it to anyone! read more

To Brian administration and dr Kleis both of you are a true blessing both of you saved me thanks so much from the bottom of my heart Brian you made sure i had everything i needed you even gave me a room when i needed it and god saved me i love you all so much and im getting a present for both of you you both deserve it and Brian im taking you out to the lobster restaurant and i will make sure that god takes care of both of you i love you all so much and god will will give you all a true blessing Brian you deserve everything you want in life and i will never forget what you did for me and you deserve the best out of life you all and dr Kleis are my family for life and your facility is a Christian facility nobody has ever done what you did for me so i love you all so much and and susan superviser is a blessing she is my family i love her so much and i miss her so much and she deserves a award i can not wait to visit Valencia Gardens i miss everyone anyway take care everyone and thanks for everything and god bless everyone love you all love Thomas read more

There aren't enough stars to give this place! I cannot explain all the great things about the staff and everyone here. My mother was in two other places in the past here in Riverside and Valencia is by far the best, without question. The staff is so caring and accommodating to my mom and all of our family. The nurses really know what they're doing and actually spend time to listen and answer questions. Therapy was a joy, even through the pain of getting stronger. The therapists really connected on a personal level with my mom and showed a genuine interest in her as a person. I appreciate all their hard work and positive encouragement. It made a world of difference this time around having to go through recovery. The place is so clean and bright, and all the staff walk around full of life and energy. We made great friends here and will forever be indebted to their work and kindness. Thank you! read more

Valencia Gardens is an awesome place. I would be hard-pressed to find an employee that did not treat me with the utmost care. The place is clean does not smell and the food is even halfway decent. The rooms are all equipped with adjustable beds, TVs, and places to put your stuff. The only thing I can think of that wasn't afforded me was a radio. Casey admitted me and gave a great first impression with the help of Veronica. The best of care did not stop there, Robert, Nancy, Joaquin, both Stevens, Anna, Angie, Rafaela, Sinai, GiGi, Lin, Diego, Alfredo, Grace, and even Ciara got in on the action just to name a few as there are too many to list. This is not the puffed up version, I really did receive excellent care. I want to thank everybody from Brian down to the part time help for giving me the care I needed. I will recommend this place very highly. Thanks to all. Grover Forsyth. read more

Upon being received at Valencia Gardens I feel my life was saved. The condition I was in was horrible and I feel I was in a deathly matter. Since then, this facility has taken good care of me and brought me into good health. The care and motivation I got from the staff kept me healthy and keeps me happy. They always make sure all the details of my health are tended to. They have provided me with everything I could want or need and I feel 100% better. If it wasn't for Nurse Maggie May to help pull me through my condition I don't think I would have ever made it. She has personalized my care throughout my stay there. On many occasions when I haven't felt well I will ask for her and she will always make my day. I highly recommend this facility to anyone with medical needs. read more

The first night here I was scared and very upset. I had never been in rehab before. They bent over backwards to make me comfortable and calm. The next morning I met some of the nurses and I soon began therapy. Everyone that comes to your door knocks first and gives their name. Physical therapy - Krista is the best. I have gained the strength and power to do things I couldn't do before I came. Occupational therapy - Julia goes above and beyond. She also taught me a lot that will help me when I go home. The rest of the therapy team are very helpful and caring to all their patients. The food is very good. A variety of different meals. The staff has all been very good. Patients are kept clean and comfortable. read more

My brother has received the best care at Valencia Gardens. He has a very difficult case. Doctors are unable to figure out where his pain is coming from. The nursing and care staff; as well as the physical therapists, have been so patient and considerate with him. They show great skill in moving my brother safely, considering he is a great fall risk. They have listened to my concerns and suggestions, and worked together with me as a team to administer the best care for my brother. When the staff saw that I was very stressed out they were so comforting that they made me feel better. This is the best place in Riverside, and I'd had experience with 3 other facilities. read more

Hi my name is Floyd Johnson . I vebeen in the nursing field for more than a decade. A family should pick a facilty by the feeling they have when they enter the door . At that moment pay attention to everything . At Valencia gardens the feeling u have when that first smile gets ure attention stays with u the duration of ure stay . As a Cna for many years compassion is easily noticed an at Valencia gardens u feel it when u walk down the hall an every contact with their staff. I have a friend an client one . One in the same enjoying an benefiting from the positive staff in every department . I highly recommend the facilty for all it has to offer read more

Let me start off by saying I am thankful for finding Valencia Gardens Health Care Center. My grandpa received the best care here. In one of the hardest times for us they made him as comfortable as he would be at home. So thankful for the team that works so hard to keep it clean, inside and out and for the positivity you feel when you walk through the doors and made it easy on our family! I want to acknowledge the staff for walking us through every step. Especially Miss. Vaughn for her patience with us. She was such a pleasure! I recommend Valencia Gardens before any other Health Care Center! read more

"Valencia Gardens is a nice, warm place to be. My favorite part about it is the ladies and that is a block away from Dairy Queen. The CNA's and therapist seem to be well educated and they are also friendly. I first came in not being able to move my legs and feet and I am improving daily. Brandi and Chandise, my therapists, have helped me learn how to get dressed, tie my shoes etc. All of these things I couldn't do before I came in. The entire therapy staff is funny and they are really cool people. Its the people here that really make this experience such a great one." Larry Conlee read more

Thank you to everyone here! I can't think of one negative thing to say about my stay. Everyone treated me like family and so helpful all the time. You are all so genuinely kind and caring. Your smiles and encouragement carried me through recovery. From management, to the nurses and therapists, to the kitchen, to the cleaning ladies, and so on. Every one of you always made me feel like I was the most important person in the world. If I ever need to go to a rehab place again, there is nowhere else I'll go. You guys are the best!! read more

My husband was in the hospital and needed physical therapy before coming home. Our friends had stayed in different places in Corona and Riverside and recommended Valencia Gardens. We're so happy we took their advice! Beautiful place. Very clean, quiet, and family friendly. Smells great. Kind and caring staff. Most importantly, the physical therapists are phenomenal! My husband was here for two weeks and left in better shape than before. I strongly recommend coming here. read more

wow, and this is the leadership that this company has no wonder you hire such filth. Like I honestly stated, I was visiting a resident and heard and saw your employee mistreating patients and the student nurses at the facility. I watched the student nurse walk out on her own without causing any problems. You sir are a liar and a very bad example of a leader to allow such actions and lie to cover it up. PLEASE DO NOT TRUST YOUR FAMILY WITH THIS FACILITY read more

My mother was in the care of the wonderful staff of Valencia Gardens for two months as she recovered from a fall. The staff was friendly and patient, and warm and kind the entire time she was there. I was greeted warmly by every staff member when I went to visit. From the kindness and compassion of the staff who bathe the patients, to the good humor and encouragement of the physical rehab staff, my mom got the care she needed and so much more. read more

I recently had to take my mother to Valencia Gardens Health Care Center for physical therapy after she went through an injury. I visited her almost every day, and I got to see how great they treated her. Everyone there was very kind and they treated her like family. My mother liked all the staff members, and enjoyed all the activities she got to do every day. This is the only place I will be taking my mother is she ever physical therapy again. read more