They are always so kind, customer service is great and they do my nails exactly how I want them.

We were told to come back and when we hit back not one person acknowledged us or asked us to come back. After sitting for 15 minutes, i walked out. The decor is as tired as their attitudes. It smelled like hot fish! read more

Signature Nails always delivers! Great service and quality builder gel work every time. Highly recommend!

I have been coming here for about 4 yrs whenever I try a new place it just doesn't cut it. My nails last the longest here at least 3 weeks. They are always willing to try new techniques and designs and if you don't like it they will fix it. The prices are reasonable and the staff is great. If you don't know where to start Michelle is the owner she will get you right read more

Signature Nail Spa - Builder gel #7 - Nail Salons Near Me - Charlotte, North Carolina

Best nail salon!! Been coming here for 15 years now. Very nice and patient. The Crew members are the best. -Dyona read more

I walked in to get an overlay and polish, the shape is horrible & he had a hard time with the deep cut French which ended up taking 25 mins for him...in the end I was charged $30 for gel polish which is more than the bottle itself, and $40 for the overlay. Which is a total of $70 for French....A COMPLETE RIP OFF - I won't be returning! read more

Signature Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

I have been coming here for over a year now, staff is very friendly and welcoming with bright smile, never a dull moment with the staff at signature. Glad I'm able to find one place where it feels like coming back again and again read more

Always a great experience, I love their staff! I always do acrylic nail service, pedicure, and facial waxing and the results are consistent every time. My favorite place in Charlotte! read more

Here to visit my son while he was here for the summer and decided to wait in getting here to get a pedi. My daughter and sister in law went and we all agreed the service was above and beyond and quite possibly the best pedicures we've ever had. Highly recommend!! The staff was super friendly also and the price was very reasonable. read more

Signature Nail Spa - Picture of salon - Nail Salons Near Me - Charlotte, North Carolina

Michelle is the absolute best !! She person color matches any service I get done , and she goes above and beyond to make sure quality work is done each time. She is very personable and the entire shop is a pleasant experience. Perfect little hidden gem. read more

My favorite nail salon in Charlotte! The staff is always quick to greet you and set you up with your service. I go weekly for a gel manicure and twice monthly for a pedicure and the quality is always perfect. Clean facility and great prices! read more

received an excellent manicure from signature nail spa this weekend! my tech, Bik, was extremely thorough and detail oriented. space was clean and staff was professional. great experience ! read more

I have been coming to this place for awhile and I love the service and the nice atmosphere.

I've been coming here for year and no problems very nice staff however today was not my day. My left big toe was cut and bleeding quite a bit . Maybe it's time for glasses for the lady that served me. Just a heads up. James Charlotte Northlake Salon Beware folks bring some bandaids read more

Came in and specifically asked if they will cut back my cuticles and cut the sides of my nails on my big toes. Yes yes yes was my answer. He went through everything. Started to paint my toes and I asked again for him to cut back my cuticles. He just simply said no. After drying for 20 mins I was told I was done. Obviously wasn't done. Just pissed I had to spend $30 on crappy service and then to have it ruined further by following instructions. read more

Signature Nail Spa - Not cut correctly. Paint left on my toes. I was told I was dry and to leave. - Nail Salons Near Me - Charlotte, North Carolina

I've been here before and got an awesome mani pedi! I'm not sure why I didn't write a review. So here we do, round two! The place only had a handful of clients on a late Saturday afternoon so there was no wait. I got a gel mani/pedi. They have a menu of their various services and I opted for the least expensive manicure and pedicure . Main purpose of this trip was to get my cuticles cleaned up and change my polish to cheer on the Carolina Panthers. They did a great job and took their time. My only complaint is that they don't allow you to tip on your card so come with some cash ! read more

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I've been a regular customer for approximately 3 years. The staff has always been polite and patient with me because my feet are so sensitive and I laugh hysterically. read more

This place is a hidden gem , never a long wait , staff is always nice and willing to go the extra mile .

First and last visit. I approached the door. There is a sign notifying customers due to limited staff no nail services after 3pm. Ok. So I walk in at 2pm and a woman midway into the shop asked what I want. I tell her eye brow wax with a smile. She mumbles something as she's looking at me. I thought she was asking me to come to the back. She yells No! Wait up there! I sit down and wait. Two other women were called getting pedicures. I was never called. After watching 3 more customers leave I was never called so I left. It wasn't packed. Not even half full. No service with a smile. No appreciation. Maybe they were tired but I won't return. I didn't feel they wanted my business or anyone else's. I went because it's close to my home but I'll drive across town before returning. read more

Signature Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

LeAnne did my Mani & Pedi she did a great job. It's hard to find someone (that's not rushing) to do a great job! The stone massage and her detail was good. I'll definitely be back. read more

Signature Nail Spa - Deluxe pedicure - Nail Salons Near Me - Charlotte, North Carolina

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Awesome service! Came in by the skin of my teeth today about 30mins before they closed(normally I'm not that person) but they gladly let me in for a pedicure. My job sometimes doesn't allow me to get in places to take care of myself so I was overjoyed since I was definitely overdo for a pedicure. I got the jelly spa service for $46 and if you haven't had it I would definitely recommend. Instead of water, they put a packet in your spa that turns the water to jelly and it feels lovely but very hard to describe itself. Pammy was my service tech and she was fantastic! She really took her time, her massage was great, and she finished up with a beautiful French tip. Even though I made her close a bit late (of course I tipped her extra for her time) she never once complained, rushed, or looked annoyed. The store looked clean and everyone was very professional. This will definitely be my new go to place! read more

Signature Nail Spa - Jelly! - Nail Salons Near Me - Charlotte, North Carolina

These people we're so rude went there today with my brother girlfriend treated her so bad for something that was there fault on there part. Never will come back to this nail salon again. I don't know what her name was but I did not appreciate her attitude. Never been to a nail salon that mistreated a customer. Money will not be coming back to this nail salon. DO NOT RECOMMEND THIS. you might get told not to come back. read more

If I could rate zero (0) stars I would. I'm so offended and disgusted about this encounter. First timer! Terrible experience! Needed brows waxed. Not greeted with a friendly welcome. Waxer appeared to be bothered as if I weren't paying her. Wax job was subpar. Not a fan! If you want to be treated with respect and given excellent service do not come here !! read more

If I could give this place a ZERO star I would! Worse customer service EVER! Went in for 1 SNS repair for a short natural nail @ 6:11 pm, mind you, they don't close til 7:30 pm. The 3 nail technicians were servicing someone but there was NO ONE waiting. The manager immediately tells me to come back tomorrow because they were booked. WTH?!?! Will not return! This is the 2nd & last time this very incident has occurred. Will not return! Took my business to SPECTRUM NAILS across the street with no issues! If you guys are reading this, change your hours and close at 6pm being that you want to be out the door by 7pm. Just a suggestion! read more

I stopped into this salon because it was at a location where I was (near REI). On this Wednesday, the salon was not crowded and I needed a pedi and mani. The salon is clean and orderly and bigger than all that I have visited in the Charlotte area. Kevin did my pedi and I must say, he did an excellent job. Initially, I was reluctant to have a man provide the service because they are usually brusque. I am delighted to say this was not the case. I was very relaxed during my pedicure and could have taken a nap. Kevin was thorough, firm yet gentle at the same time. He did an excellent job. Turns out I didn't have enough time to get a manicure and shellac nails but I am going back tomorrow to take care of that. The prices are a little more than what is usually charged at a nail salon, but I don't mind the extra few bucks when the service backs it up. Hopefully, the shellac treatment tomorrow will be just as wonderful as my pedicure was today. If you're in the area, stop by and give them a try. They have 14 pedicure chairs and a number of tables for nails. They also provide spa/facial services. read more

Beware this place is racist!! Please see photos attached! I was only able to write a certain amount so I have put the full story in a picture attached. But ultimately they turned me down (I am African American) and said they would do my friends (she's Caucasian). read more

Signature Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

I have been going to this salon for a long time and so has all my family. However I was treated terribly today while at this salon. They have the colors labeled incorrectly and the owner tried to make me pay for SNS that I had gotten removed before even leaving because it was not the color I asked for. She kept saying it was my fault that I didn't like the color I chose when the whole time it was their fault because the colors where labeled incorrectly. I asked for a royal blue and got a navy blue instead due to their mistake. I planned on going back Saturday for a mani and pedi with my sister however I will no longer be returning to this place ever again. BAD CUSTOMER SERVICE. THEY WILL TRY AND MAKE YOH OAY FOR SOMETHING YOU DONT LIKE OR FOR THEIR MISTAKES read more

New Customer Horrible service. No Welcome. I ask the worker at the register a question he fail to acknowledge me and turn around and pointed me to someone else. The other person didn't not then acknowledge me. Stood at the door for 10 minutes while nobody acknowledge me at all. I left without services and will never be back. read more

First time getting nail dip and cracked with 3 days! Normally I only get a mani and pedi. Would not recommend dip or gel! When back and they acted like it was problem to fix, stating that they closed at 7:30 pm but it was 6:45 pm! So disappointed with my service and I have been going to this salon for the past 2 years. read more

Signature Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

I always look forward to the fast, clean, relaxing, and friendly service. I've always had a great experience at this nail salon with the highest quality nails at a very reasonable cost. Nina is the best! She is very friendly, fun, does excellent work, and really listens to what I want done at each visit. She remembers me and what I prefer. Nina always goes out of her way to please her clientele. She follows a very clean and sanitary practice. Customer for life! read more

Signature Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

Bad service , they were so rude. My buddy went in there the other day and they basically kicked her out and told her never to come back. What kinda bad place would say that to a customer!? So anyway she left and doesn't plan to come back there ever again!! read more

Love this nail salon. It's convenient to my home, with plenty of parking spaces. I only get regular pedi and mani's and they always come out great. They offer complimentary wine, water, and soda for your enjoyment. The prices are typical nail salon prices found in the south. read more

Did a great job & they cheaper than most places I love forever keep going back I only payed 34 most places would try to change me 40 - 50 dollars for the littlest things so thank you I will see y'all in 2 weeks read more

Signature Nail Spa - Love love love my nails - Nail Salons Near Me - Charlotte, North Carolina

Horrible Customer Service. I needed a simple 10 minute nail repair. They had zero customers waiting, closed in 90 minutes and told me to come back tomorrow. They were too busy. The reason they have a business is because of us customers. This is my second time that I have had issues with this places. Never again!!! read more

So tired of being mislead the sign says they open 10am entered shop 10:03am Saturday the woman told us a hour wait on pedicures and nails. They apparently opened before 10am. I guess I'm gonna get me a personal nail technician to schedule appointments so I won't go through this Messiness ever again. Pissed on 8 /15 /2020. Nothing professional about this place they won't even offer you a drink anymore you gotta ask for a coke or water. read more

Just an OK experience. Sister was able to get immediate pedicure and manicure services, while I had to wait about 20 minutes before Minh could give me a gel manicure. I originally chose "Partly Cloudy," which was a frosted medium-green, reminiscent of green ocean water with grey-colored reefs underneath, but Minh opined it to be too light of a color, so I went with a mood-changing color by Reaction (green/cold, blue/hot, and two-tone as the temps switch). http://www.yelp.com/biz_photos/signature-nail-spa-charlotte?select=PH7R5QsM9q2DU23Iu1ARIQ#PH7R5QsM9q2DU23Iu1ARIQ We had problems trying to find a complementary lighter-colored frost polish to off-set the darker color, and Minh was gracious enough to wipe the polish off and start over. The only downside to this is that I had to wait till he had a few minutes' break from another customer as she went to rinse her hands in between cleaning and pre-treating her acrylic nails and applying polish. This added another 30 minutes, or so of waiting. If only salons carried standard complementing gold and silver sparkle gel polishes, since the trend is so popular... See my set of real nails from my manicure at Scottsdale Nails II here http://www.yelp.com/biz_photos/scottsdale-nails-ii-scottsdale?select=vLyQ2wreRGr9wefA39YAjg#vLyQ2wreRGr9wefA39YAjg While Minh so graciously changed the clashing polish and re-polished the two nails on my ring fingers, I gave this salon only three stars because of the 1. long wait times I had to endure before (other walk-ins had techs wait on them before I did) and after the color snafu (I think he should've finished my manicure before starting on another customer and making me wait 30 minutes-- these two nails only took a few minutes more to set); 2. three very noticeable bubbles formed on two of my nails; and 3. sister's nails also had bubbles on them, and she had a different tech working on her. Guess we will be searching for another salon the next time we both want a manicure/pedicure in The Queen City... read more

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I have been to this salon maybe 3 times and have yet to venture to another. There prices are slightly higher than most nail salons but they do have a clean professional nail shop. Missy has done my nails each time. The first time I had a gel French manicure that stayed in tack for almost a month, the rest were regular manicures and pedicures. There is never really a long wait and they use OPI polish (others also but I'm a big fan of OPI) so that's a plus. They do prefer to be tipped in cash, which I don't mind so keep that in mind. As of now they are doing 20% of select services. read more

I'm a regular customer here and went there to get a toe nail fix because one chipped. The manager/owner was so rude!!! First she said it'll be an hour, I asked why she was just doing eyebrows. She would not help me to decide which color I had (there was at least 30 of the same ones) and walked away so the guy manager came to help but he was just as bad and wanted me to pay to change the color altogether. I walked out because this lady has been rude on more than one occasion! I will not go back & won't tell anyone else to go! You don't get to take my money & mistreat me!!! read more

Pretty decent nail salon. I received a pedicure and a full set of gel powder nails. The pedicure was okay for getting the basic option. Not sure if it was worth $25 but I badly needed it. My gel set is also okay. I've gotten worse before but I've also gotten a lot better. I did notice that artificial nails on my middle fingers are crooked. They aren't very noticeable thank goodness. I didn't get my eyebrows done but I saw two ladies get theirs and they looked good! They are very transparent regarding prices. When I got my pedicure, the man gave me a menu to pick the package. When I sat for my set, the other worker listed off the prices. I can see how it can rub people the wrong way but I liked the fact that they informed me prior to service because multiple times at other places the price would magically switch to my disadvantage. I would come here again. They were average but the small things like wine, location, combination discount is a nice perk. Don't forget to use their wifi.... My 20% battery was able to stay strong. read more

Was not pleased with my last gel manicure it started peeling after just a few days, barely lasted a week. The guy who did my nails just seemed rushed and didn't take his time. Obviously didn't paint them correctly as the edges peeled and eventually ripped off all the color. I went here bc it's close to my house, less than a mile away but I have switched to a new salon that does an amazing job 15 miles alway in concord mills; which I will gladly do for the amazing quality and service. read more