Valerie's Paw Spa

4.2 (167 reviews)

Pet Groomers

Closed • 8:00 am - 4:00 pm

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Services - Valerie's Paw Spa

Bath and groom only

Full grooming

Pet haircut

Valerie's Paw Spa Photos

Valerie's Paw Spa - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - 16 lb shih tzu, well maintained before grooming, matte free. - Pet Groomers Near Me - Henderson, Nevada

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Valerie's Paw Spa - Uni! - Pet Groomers Near Me - Henderson, Nevada

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Shelley M.

Love Valerie's Paw spa!! Took my puggle, Taco there to get her a D-shed and Hannah did such an amazing job. Will definitely be making an appointment again with her in another 6 weeks like she recommended. Taco is so soft and no more crazy puffs of hair everywhere. She is so happy too! Thank you so much for getting Taco in today and making her look so beautiful!

Rachel C.

Quick efficient grooming. Was able to make a same day appt. Only took them about an hour to groom my short hair dog. Pricier than my other grooming experience somewhere around $65 for a bath, brush, and nails combo. and I did not like that they asked if I wanted to put a tip before they charged the card felt like pressure even with their higher prices.

Valerie S.

This is a response to the flat out lie of your reply, this is a picture a few days before we took him to you. you said on the phone you would never let an injured dog leave the shop without notifying the owners. you said that sometimes you cut a dog when it's matted and our dog was clearly not matted. When we called you, we clearly said we didn't want no one fired, but you guys need to take some accountability for injuring a dog'. My wife and I read through the comments and this happens constantly at your shop. You guys obviously are not taking very good care of these animals and this is a problem and you guys don't want to take no accountability. All you guys have is excuses.! Anyone that reads this please do not bring your animals to this shop. Please read all reviews. There are Injuries that are happening to peoples pets, this is not a safe place to bring your animals if you care about them.

Natasha B.

I've been taking my two dogs, Uni and Stella, to Leiyah for a while now, and I couldn't be happier with the service. Both dogs always look fantastic after their grooming sessions, and they're always well taken care of. Leiyah is patient, kind, and clearly loves animals, which puts my mind at ease every time I drop them off. I highly recommend Leiyah for anyone looking for a reliable and skilled groomer who genuinely cares about their pets!

The so-called "scab" you hit. That's a FRESH WOUND.

Ashley C.

If you value your animals, especially senior animals, do NOT take them here. My sweet 12 year old boy came home completely limping. When we brought him in originally, he was walking completely fine. Not once did they tell us what happened. When we reached out after we got home and he was virtually unable to walk, we were immediately hit with excuse after excuse. He had his skin cut as well, and when we mentioned it, the groomer told us that it was a scab that she hit and that she "completely forgot to tell us." Did you forget to tell us, or did you not want us to know? We would have completely understood that accidents happen...we're just upset that we had to discover it first. Then, we reached the owner. She IMMEDIATELY was defensive and unapologetic, much like how she responds to other negative messages below. She then said, and this is verbatim, "there's no doubt in my mind that he would be sore and probably not able to walk very well after getting groomed by observing him during his whole time at the shop today he was unable to stand." If you had no doubt and KNEW he would be sore, why would you not communicate this to us? Would it have not eliminated so much stress and trouble by simply saying "He had a difficult time standing, he might show signs of soreness" ??? She then said it took multiple people to hold him up. So you're telling me that neither the owner, groomer or any of the "multiple people" felt the need to communicate with us, and it took us reaching out in order to get answers? Why would you not encourage your staff to be more gentle, or maybe attempt to find an alternative way that would help him be more comfortable, rather than apparently forcing him to stand? You were aware he'd be sore, but you allowed your staff to continue while you stood by and watched? You apparently knew that a dog would leave in pain AND HAVE WORSE MOBILITY ISSUES (yes, she said this!), but you allowed your staff to continue? Is that taking care of our pup, like you said you did? Is that "keeping him comfortable?" Every response she had further dug herself in a deeper hole. After posting about my experience on social media, I had multiple people reach out and say that they had bad experiences, too. Please, please take this as a warning and never visit Val's Paw Spa. There is zero accountability and it is somehow always the customer's fault. I'm fully prepared for a nasty response back, but I'd rather be gaslit than not warn people about how horrible this place and how horrible the staff (and specifically the owner) are. -- Update since the owner responded: See how quickly you were to say that he was in "terrible condition" and put the blame on us? We have ring camera footage showing our happy dog, excited for a car ride, walking completely fine. The "girl on camera" (which is not the "gotcha!" threat you think it is, by the way) was just making the staff aware that he is a SENIOR DOG and has a difficult time getting up onto high surfaces. So with your logic, because she told you guys that he can have difficult time, and making you aware that he is a senior dog that, it makes it justifiable for him to come out limping and unable to walk?? After literally admitting that you had no doubt he'd leave in worse condition? If that is too much to handle, why would you not turn us away? If he was in such "terrible condition," and you were worried about him, why would you accept him? We would have had no issue finding another option. I'm not surprised with your response -- it's exactly what I expected from you. It just continues to prove that there is zero accountability and that it's always the customer's fault first. Photos added to show how bad it was. Absolutely insane.

Amber H.

The employees there did very well for my dog! It's our second time there and they did a fantastic job! I love this place! Thank you!

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Kari H.

276

2 years ago

Can't prove it but after taking my dog to this groomer I believe he was abused by whomever groomed him. He is now very fearful of getting groomed. Even the sound of a shower head with running water coming out has him shaking uncontrollably. He hides under the bed until I'm done with my shower. His new groomer says he is so afraid of getting bathed or groomed that she has to take baby steps with him. He's been groomed for 6+ years with no issues. Now he's so terrified I might have to give him something to relax him before his monthly grooming. I hate having to do that but with the kind of breed he is, he has to be groomed once a month. I implore everybody to please do your due dilligence if you're thinking about taking your pet to Valerie. Your pet will thank you for it. read more

Business owner information

Valerie G.

interesting I can’t seem to find your name in our system. I apologize…

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Kara E.

3 years ago

I have been going to Valerie's pet spa for about 6 months now. They use top quality products that are very hydrating for my naturally curly gal. This last time I wanted to do something a little different. They nailed it. read more

Valerie's Paw Spa - I love this chocolate heart on the side of her hip - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Her fur is usually all white, but I love the chocolate brown ears - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Elie stretching in the laundry room with her brother Jack. - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - We just did a little bit of color for the first time. The tail, the heart hip and the brown ears. - Pet Groomers Near Me - Henderson, Nevada

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Sherri A.

2 years ago

I have been taking my precious babies here for a very long time and they never disappoint. Shout out to Auntie Hope from Benjamin. He gets so excited when he gets to see her!! Hope always treats him as if he were her own. Thank you so much for your excellent care. read more

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Virginia H.

3 years ago

I have been a customer of Valerie with my dog Ginny for 14 plus years. Valerie is an excellent, patient, loving groomer. She treats every animal with care and kindness. The staff at Valerie's Paw Spa are assets who know what they are doing. I trust no one else to care for my fur baby. Thank you for all the wonderful help you've given me and my Ginny. read more

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Raelynn R.

2 years ago

I have been bringing my 2 dogs to Val's shop since it opened. I love how flexible they are with me on my times, they call when they're done, and if I missed that call, they call my husband. Unfortunately my small dog passed away; so I know personally Valorie always gave both of my dogs, special care and treatment. She does that for every animal she sees. My large dog Otto hates getting her nails done. So she would let my husband come in to comfort her so Valerie could clip her nails. She definitely goes above and beyond for anyone's animal. Having a German Shepherd, they can get ear infections very easily, there's been two or three times where she is pointed out, her ears are really dirty, I brought her to the vet and had to have ear cleanings and one time she even had an infection. Valorie not only grooms your dog, she mentally makes sure your animal doesn't have something wrong and if she this something looks strange, or not normal she voices it to me and gives us suggestions afterwards on if she feels possibly somethings going on to take them to the vet, or if there is something she thinks could benefit our dog to try. Especially senior dogs! She helped me find a few supplements for my dog auto, to help her when she gets up and down because she's now getting old. And her hips are bothering her. Not only does she groom your dog. But when you need your dog there for hours, her employees actually will walk the dogs to go to the bathroom, they always have dog treats, and food. And it's not a pet hotel! By far, this is the best dog groomer I have ever been to!!! my whole family brings their animals to her! read more

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Kari K.

115

5 years ago

Im very happy with my dog's haircut. Ashley did an amazing job making her look so cute. I didn't have any real specifics.. just short on top, clean ears, toenails, foot pads, and make her cute. My pup looks perfect. This was our 1st visit here. I feel like the time frame from drop off to finish was perfect. I'll be sure to request Ashley in the future. read more

Valerie's Paw Spa - My pup looks so cute after her grooming appt - Pet Groomers Near Me - Henderson, Nevada

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Kari J.

5 years ago

Update: valerie reached out and had the uptmost respect and concern. I really aporeciated her reaching out and caring for what happened! read more

Valerie's Paw Spa - No fur, pure skin- and uneven - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Shaven way down in middle of the eyes - Pet Groomers Near Me - Henderson, Nevada

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Jordan F.

3 years ago

We have been taking our pups to Valerie's for a while now, and absolutely -LOVE- it there. The staff is friendly and attentive. Ashley is our groomer, and she's just the best!. She is thorough and does so well with all of the needs our pups. One of our pups has a leg injury, Ashley still offers to groom her and is extra careful. read more

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Kris K.

3 years ago

OMG!!!! Where do I start? Great place. I'm staying here. I have standard Poodles. Ashley does a fantastic job EVERYTIME!!the service is amazing, everyone is so friendly and helpful love love love. Even the owner is a kind and cares!!! WOW!! Take your animals here!!!! I have had a lot of pets and have found nowhere better. Also. I tried a lot of places before this all sad compared to Valerie's pet spa. Highly recommend. read more

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Alon R.

3 years ago

I appreciate Valerie's as they squeezed my dog in even though the appointment was only made the day prior. The downside is when my husband went to pick our dog up, he returned halfway wet, and his skin appeared super dehydrated. read more

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Macy K.

2 years ago

highly recommend valerie's paw spa, i drive across town because they are the only ones i trust. my dog has never been groomed until she was 7 years old and i was very nervous she wouldn't handle it well. but gabby and all the girls treated her with such care & even sent me photos to make me feel better throughout the process. i have now brought her here multiple times and she's so much more comfortable because of the patience and love of the groomers. i can tell she feels so good! read more

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Marc M.

2 years ago

I love this place my dog is always do happy when I come to pick her up. All the groomers here are extremely nice. I highly recommend this place to everyone. read more

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Alexis R.

198

5 years ago

I'm so unhappy right now. My dog got a express grooming done. She came back to me extremely razor burned and in pain. She's still extremely bright red and in pain. I've been here before and had a great experiences which is why I came back. When I called to make a appointment the gentleman on the phone was extremely rude. I went besides my better judgement because the first time was so good and now my dog is in pain. I have to put treatment on her skin for her to stop itching it. I emailed and called. When they respond and rectify this I have no problem adjusting my review. But as someone who's family owns a small business this is extremely wrong. You don't hurt someones dog. Here's the video of my dog and how red she is. read more

Valerie's Paw Spa - Razor burn on my puppy - Pet Groomers Near Me - Henderson, Nevada

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Business owner information

Valerie G.

First Let me apologize that you were unhappy with our service, I am…

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Patricia K.

4 years ago

Left messages, no call back. Apparently have plenty of customers and don't need new business! Took my furbaby to THE SOGGY DOG on Horizon Ridge, bathed and blow dry myself and tgey supplied everything. Gladly do again! read more

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Valerie G.

Not sure when you left a message we return all of our messages sorry…

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Jill S.

5 years ago

Gabby, groomer at Valerie's Paw Spa is OUTSTANDING!!!! She has groomed our red toy poodle a half dozen times now. She's the best and our baby Ruby loves her. read more

Valerie's Paw Spa - Ruby Groomed by Gabby - Pet Groomers Near Me - Henderson, Nevada

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Taylor E H.

3 years ago

I have 2 American Cocker Spaniels that require consistent grooming. I have been bringing them to Valerie's Paw Spa since they were puppies and she does a fantastic job. Valerie G is always very gentle with my dogs and her passion for animals shines through in her work and the service she provides to her customers. Her staff is great as well - Val B at the front desk is kind and helpful any time I need to schedule, drop off, and pick up my pups. Highly recommend! read more

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Amanda M.

4 years ago

We took our dog here this week and our dog came back with red sores from clipper burn. Please see attached they also shaved our dogs butt so close he can't even use the bathroom with out crying! We understand he may not be the best dog at the groomers but who's dog is. I really hope they get better people. read more

Business owner information

Valerie G.

First let me apologize that you had a bad experience, we strive to…

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Frank B.

3 years ago

Valerie's is absolutely the best! I have been bringing my two golden doodles (Abby & Layla) there for a couple years now and would not go anywhere else. Everyone there is super nice, and they genuinely care about your dogs. Danielle is the groomer who takes care of my dogs, and she is the best! My dogs love her. When we get there, they know exactly where they are going and start to get super excited in the truck. Even when my dogs are overdue for their grooming, and I am embarrassed because they are such a mess, they always make us feel welcome and they always leave there looking awesome! Thank you Valeries and especially thank you Danielle you rock! Frank B read more

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Bryttany B.

177

5 years ago

Tried to take my pup to a mobile groomer and she was very unhappy they weren't able to finish her cut. Found Valeries paw spa on google and I am so happy! Danny groomed my puppy and did such and amazing job, my girl looks beautiful thank you Danny! Taking her only here and I would, 100% recommend them to anyone needs their baby's groomed! The whole staff in there were very friendly and welcoming as well when we dropped our girl off so that's a plus! read more

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Jacqueline C.

414

7 years ago

Took awesome care of both of my blue heelers. Did a deshedding on both of them and they both came out so happy, smelling clean and even the white on my boys fur coat was radiating. Thank you to your team. read more

Valerie's Paw Spa - Bath/deshedding - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Bath deshedding blue heeler - Pet Groomers Near Me - Henderson, Nevada

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Gina J.

7 years ago

We love Valerie & her team...we have a VERY energetic cattledog/terrier mix with a crazy coat! They completely groom, de-shed, bathe him & trim his nails & he looks amazing! He's always a very happy boy when we pick him up & we couldn't be more comfortable leaving him in Valerie's care! We recommend her & her team to everyone! read more

Valerie's Paw Spa - Cane with his Christmas gifts from Ms. Valerie! - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Cane post-groom sporting his new Paw Spa bandana! - Pet Groomers Near Me - Henderson, Nevada

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Nicole S.

Elite 21

144

6 years ago

Never had a problem here. Staff are always kind, and my dogs can be a bit of an issue coming in here (they bark and poop when they get excited) but they've accommodated me nicely. Call ahead because they are usually booked. My dogs always come out of here looking so happy and clean! read more

Valerie's Paw Spa - They put bows in her hair - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Stella looking clean! - Pet Groomers Near Me - Henderson, Nevada

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Pam L.

4 years ago

Best spa for my Snowie they're the best in Henderson will always bring my furry loved ones to them

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Pamela O.

163

4 years ago

great service!! took my dog gigi for the first time for grooming and they did an awesome job and the communication is great! they send you a txt when your pet is ready. Definitely recommend it! read more

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Sara M.

4 years ago

Ashley is amazing! I've been bring my Shih Tzu and Yorkey here for a few years now. She does a wonderful job every time.

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Sonja H.

3 years ago

Love this place! Ashley did a fabulous job on my Yorkie and chocolate lab. She did exactly what I asked for and my yorkie looked great. Definitely worth every penny! read more

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Annette G.

3 years ago

This place is awful. I took my dog in last weekend and when we picked her up we were told she had been cut on her neck but later on that day we discovered she had also been cut on both of her ears as well. not to mention when we picked her up she scared and shaking. she did not eat, drink or go to the bathroom for two days. when I called to discuss this with the owner she blamed me. and if you read most of her negative reviews you will see she blames the owner in all of her comments she doesn't except responsibility for the horrible work and cruelty that goes on in her spa. also there was another dog the same day that was also cut during his grooming. I don't recommend this groomer to anyone. read more

Business owner information

Valerie G.

The only comment I will make is that none of these complaints are…

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Myriah B.

7 years ago

First and last time here... this was the worst dog hair cut ever!!! My Shih Tzu turned into a Chihuahua in about 4 hours. I told them a shih tzu cut and They completely shaved her and I'm not picky..it's a dog. read more

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Valerie G.

Sorry you had a bad experience, your dog was completely matted and…

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Tracy D.

4 years ago

Worth every penny! My Golden Doodle looks beautiful! I've brought her twice and will return.

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Priscilla Z.

4 years ago

I have 2 dogs a German Shepard nine, and a toy poodle Minnie. my Shepard has never been to a groomer she is extremely scared of strangers but a good dog. My poodle has been to a groomer but has had horrid experiences and is also scared of groomers/vets. Val's place takes GREAT excellent care of my furr babies, at a decent cost! My poodle furr can get matted at times, and the Shepard sheds like crazy but Val's always makes it 1000x better! Thank you! I recommend them! Best place in Henderson. read more

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Amber S.

3 years ago

Quick, great service, they truly care about your animals and do an amazing job!

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Rosalind Roz S.

4 years ago

I have taken my little girl to Valerie's twice now and am very pleased with the job that Gabby has done very professional and friendly she comes home happy and not anxious she is dog aggressive and they handle it very well read more

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Crystal G.

4 years ago

I've been taking my dog Stubz here a few times already to get bathed and I love this place. Everyone there are so sweet and care so much about your pets! They do get pretty busy so I do recommend making an appointment, but overall this place is amazing! read more

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Natalie B.

3 years ago

A little pricy but overall good experience, easy to book- we called last minute and they allowed for last minute appointment, will be returning. Dogs looks great! read more

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Jennifer T.

7 years ago

Wonderful groomers My baby is an epileptic and very fragile. Valerie always insists on taking care of Lizzie herself. She makes special arrangements to take her first thing in the morning before there is much noise. She also is very careful to monitor Liz for any signs of trouble. She is very caring and diligent with my baby's safety and status. read more

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Andrew V.

3 years ago

Took my German Shepard to get a shave. When my wife called we set the appointment to have him shaved. When we took him in they washed and brushed him. No shave. When talking to the owner of this place she gave every excuse to why they didn't shave him. One being that they don't shave there. The other being that his tail started bleeding. Saying that he needed to see the vet to get cleared. They had no problem charging way to much for wash and brush but started refusing the service that was asked from the get go. The owner called me after having to ask by phone and in person to speak with her. And was a very argumentative person to deal with. I told her that if his tail bleeding was a issue why was it not brought to my attention when it was bleeding and a problem. It's only was a problem when they had to make it right. At no point when my dog was bleeding so bad that I need to get him checked by a vet was I or my wife contacted. My puppy is a 10 year old German shepherd /border collie that has nerves ticks and sometimes nibbles on his tail. Do not use this place if you want to know if something bad can happen. Or if you want your pet groomed like you ask for. Edit after the owner responded. First this business at no point in time tried to contact me when his tail was bleeding. My wife got a text message saying he was done. At no point was anyone called to say it was bleeding until the refusal of shaving him was done by the owner. But before she had even refused I told her I did not trust her because I was not informed and I wanted a refund because that is not what we asked for. The lies about how his tail was slammed in a door. I really don't know where she came up with that. Or trying to say my wife and I had a misunderstanding? I was sitting next to her when she maid the appointment We are not the ones that are confused. Luckily they did not kill my best friend. I have never been so insulted by a business owner than the lie's coming from her. I am really glad that my puppy is ok and now worried that a business owner would not only lie about me yelling at her over the phone but did not contact me if my dog was bleeding at all! His tail has not bleed at all. It seems to me that she has no care of her actions. The job was not done properly and her actions are not professional. read more

Business owner information

Valerie G.

Ok I have to start by telling the truth. The truth is the wife…

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Cory L.

3 years ago

The groomer cut his ball sac, and he's been licking it which is making it worse! I'm not happy with them...

Business owner information

Valerie G.

Oh wow! So sorry to hear this. You f you could call the shop I’d be…

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Anna C.

6 years ago

We are VERY happy with Valerie's Paw Spa! After just one visit, we feel comfortable and confident that there are true human beings that love animals and know how they should be treated working at Valerie's Paw Spa! We have a 6 month old AKC Scottish Terrier named Ruger. We tried another groomer but they only clipped his nails and did a quick dusting groom. Also they overcharged us. Our friend Rich recommended Gabby, as she grooms his Scottie and does a great job every time. Now I am recommending Gabby and Valerie's Paw Spa to everyone, and it's not difficult because since his groom with Gabby, Ruger is looking fantastic and turning heads everywhere we go! I especially like that Gabby said she loves terriers, and to me that just made a connection and I knew she would really take care of Ruger. He is still a puppy, and she showed, professionalism, TONS of patience and much kindness. She really understands dogs. Thank you Valerie's Paw Spa! We'll be back real soon! read more

Valerie's Paw Spa - Before groom - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - first after groom photo - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - full body picture-growing out that Scottie skirt! - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa - Hello! My name is Ruger! - Pet Groomers Near Me - Henderson, Nevada

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Whitney K.

3 years ago

Just took my two dogs to get groomed and they came back to nice. I had such a good experience. I've never taken them the groomers before and it felt like I'd been doing it forever. They were truly amazing and will be going back read more

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Kylee F.

6 years ago

I've gone here a couple times with my husky mix and they've always been helpful and very kind! My dog feels amazing and smells wonderful. Their prices are great too! I didn't catch her name, but the lady who groomed my dog even helped me out to my car because I was carrying my daughter. Even with me and my daughter looking like one big ball of sickness due to recovering from the flu. So to that kind lady, thank you for grooming my dog, but also thank you for holding the door and helping my dog get to the car. And more importantly, thank you for not judging me for forgetting my daughters socks and looking like a hot mess. I would recommend you and your business anytime! read more

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35 E Horizon Ridge Pkwy
Ste 140
Henderson, NV 89002
Directions
(702) 856-1708
Call Now

From the Business

Specialties

Dog and cat grooming , individualized care customized to meet your pets specific grooming needs. Our priority is the comfort and safety of each pet that walks in the door!we treat them like our own!

History

Established in 2014.

Over 20 years of grooming experience , we are all pet lovers, who strive to provide a stress free experience for both you and your pet.

Meet the Business Owner: Valerie Galarza G.

I had a mid life career change and became a groomer because of my love of pets. I wish I hadn't waited so long , this is my passion, I truly love what I do and I wouldn't want to do anything else.

More Info

Hours

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Do they take cats?

Yes

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Review Highlights - Valerie's Paw Spa

“but gabby and all the girls treated her with such care & even sent me photos to make me feel better throughout the process.”

Mentioned in 7 reviews

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(78 reviews)

The girls here are always so kind and careful for/to my babies, especially the black one who cries…read morelike it's the end of the world getting his nails grinded! He was a covid puppy so he has anxiety, but the girls are so great. They smile and are patient with him and that helps ME not feel so stressed, which in turn helps him. Thank you so much.

I brought my mini schnauzer here for a much needed bath and haircut after having a terrible…read moreexperience with a previous groomer prior. Rie was very knowledgeable, friendly, and reassuring. She answered all of my questions and gave me lots of advice on how to care for my dog's specific coat. To say my pup had a transformation would be an understatement! She came out looking better than she ever has in a few months and I am so glad I brought her here! We will definitely be coming back!

Top Dog Grooming

(131 reviews)

Amazing!!! Pup looks so handsome! The staff are incredible!…read moreCouldn't be happier. Thank you for always making him Look Fresh

Love Top Dog grooming, it's only 5 mins from my house and they do a great job & they will listen to…read moreyou to the very T. One time I said we like the fluffy just tame it, he came back looking like he didn't get a hair cut! But that was my fault with the miscommunication. My Nimbus loves it there every time I pick him up he never wants to leave.

The Good Dog Spa

(59 reviews)

Nina & Steve just do beautiful work. There kind , the dogs…read moredo great , never couped up , Alway Happy , Everyone looks Great at the end

I have taken my two labradoodles several times to them and up until now their groomer managed to…read morenick one of them once lightly. I think all of us understand our fur babies might get a light nick from time to time. That being said, a month ago their groomer deeply cut both pups on both of their ears on both sides. Because the cuts and they were cuts not nicks, were covered in something like liquid bandage I didn't notice until the second day. When I called Steve the owner answered and after explaining what the situation was he said take them to the vet and bring the bill. Which I did on a Sunday. Meanwhile he would speak with their groomer Nina. Well, when I visited him with the bill he did a full 180 and interjected Nina into the mix who denied cutting their ears, telling me it was from them shaking their heads. Long story short. If they injure your fur babies they will not stand accountable. They will basically tell you, don't believe your lying eyes, that it's your puppies fault. At basically $300 per visit for both pups you would expect an honest response. In closing, I would never recommend them to anyone and if you do use them, know the moment you confront them for injuries, their charming facade will go out the window, when all the need to do is own up to what happened and cover the vet bill. Oh, Steve insisted he need a detailed itemization explanation on the bill. Now we all know that vets even human doctors most times do not have the time to write a story. And if you have to deal with this when Steve tells you how Nina has a medical background, don't believe it because if she does, she could easily understand what the prescription are use to treat. Fur babies parents beware.

Dog Beauty Parlor

(61 reviews)

The only place I will bring my dogs too. They do an amazing job, are so nice, my dogs love them and…read moreI've never been disappointed.

So much quicker and easier than any other dog parlor I have been to!! Amazing service the people…read morethere are all so nice. My dog can finally see and looks and smells cleaner than ever.

Woof Gang Bakery & Grooming Henderson

(548 reviews)

Love Woof Gang Bakery & Grooming! Zoe grooms our dog & we love her! Our dog does too! She is…read moreGREAT!!! The shop is very cute & is packed with our dogs favorite treats. The chicken straws & chips are her favorite.

Good sized dog grooming and dog bakery shop. Shop is very clean and with varieties of goodies for…read moreyour canine friends. I went in for some treats for our pup's birthday and they had exactly what I needed. I bought a small birthday hat but the only downside is that it was quite pricey. Overall, good experience and friendly staff. 4.5/5 stars for price

A'cute Grooming Shop

(5 reviews)

Julie is the best and definitely cares for your dog. She gives individual attention to each one.read more

I love Julie! My mom takes her dog to Julie and I take my dog to her. I wouldn't trust my dog with…read moreanyone else. Julie does a great job and truly has my dog's best interest in mind. She's kind and gentle and sweet.

Groomer On The Go

(105 reviews)

Southeast

I'm selective with whom I let groom my two babies. I've had a few unpleasant experiences with…read moremobile groomers in the past. I used Groomer on the Go for the first time today and I have to say, I have found my forever mobile groomer! Mayte is the sweetest and her genuine love for animals shines thru within the first second of speaking with her! I knew my two were in the BEST HANDS with her and Dina. My boys looked and smelled absolutely AMAZING!!

We used the services with our dog who has since passed and were pleased. I'm not sure what…read morehappened but the communication as of now was so poor and when I polled a few friends about the text messages I received when trying to schedule the appointment was all met with the same response - rude. I requested to be contacted to schedule an appointment, yet an appointment was automatically scheduled. I texted the owner simply ASKING if there was anything in the morning. Her response of "y o u made the appointment" and "we have an appointment will you be there" was out of line. I eventually said to myself "maybe I messed up" and said the initial appointment would be fine. Fast forward to the day before the appointment and I get a confirmation for 2:30 (agreed upon time) and then later a confirmation for 3:30. The audacity to get annoyed when I simply asked about a different time and then CHANGE my time without asking is insane. As a groomer, she's fantastic. As a business owner, something drastically changed.

The Soggy Dog

(183 reviews)

Workers were friendly, explained to us how to shower but didn't know where to dry. My usual place…read morehas both the water and dryer in the same spot but then I saw the room. But the store itself was disgusting. Hairs everywhere, even down to the grooming brushes that are up for sale. Hairs in the drain, in the towels that are used to dry the dog, and also in the brushes from whoever washed their dog last. I did like that they offered many shampoo options depending on your dog's needs. I don't live here but even if I did I would choose a different spot to go to. This place was too filthy.

Soggy Dog is my go-to when I am fostering doggos…read more This is Buddy, he's a 7mo old Aussie/Whippet? Mix. A variety of shampoos and conditioners, each station is set up with the face cleaner, cotton balls with ear cleaner, towels and the scrubbies. A dryer is also available for use.

At Your Door Mobile Pet Grooming

(512 reviews)

Southwest

We took our puppy to a local groomer for the first time about a month ago, and it took nearly 5…read morehours before we got her back. We had already let them know ahead of time that she's extremely active and that it was her very first grooming appointment. They later told us she wasn't comfortable with the clippers, so they were only able to trim her hair with scissors and said that was the best they could do. After that experience, we decided to reach out to At Your Door Mobile Pet Grooming because we were worried other groomers might turn us away due to how difficult our pup can be. We also felt more comfortable having the groomer right outside our home in case any issues came up during the appointment. From our very first interaction, we shared all of our concerns, and they immediately reassured us by saying, "We will work with her," without any hesitation. Their pricing was a little higher than other groomers, but honestly, the convenience and peace of mind made it completely worth it. MELINDA is AMAZING!!! She did such a fantastic job on our pup's haircut, and her patience was truly unmatched. You can genuinely tell she loves what she does and takes pride in her work. Thank you so much, Melinda! We appreciate everything you did for our Nugget, and we will definitely be booking with you again next time!

I called to make an appointment and ended up speaking with someone who claimed to be the assistant…read moremanager. Instead of being helpful, she immediately tried to upsell me and quoted $130 for grooming my small poodle. That's the same price my friend pays for her large dog, which makes no sense. When I questioned the pricing, she kept talking over me rather than addressing my concerns. She even claimed that because I don't come in often, my price would be higher--which feels completely unfair and inconsistent. I've never paid $130 for my small dog before, so it honestly seems like they're just changing prices to make more money. Very disappointing experience, Especially coming from a manager.

Barkingham Palace

(58 reviews)

Shannon is amazing! Been bringing my dogs here for years. My Dad also uses Barkingham. Such…read morecare, just like dropping off your kid at a trusted daycare, always met with such love. They always look so good! Reliable, responsible, caring and loving!

Sad that I have to come update my review after having such a great experience for the past two…read moreyears with Ananda. I schedule my next grooming a month in advance each time and wasn't advised Ananda was no longer there until I arrived for my appointment in April. I was very hesitant to let someone new groom my dog but was assured the owner knew how to cut him the way I liked and that she wasn't going anywhere so he'd have a consistent groomer. I shared pictures of inspo and detail on how I wanted him cut but when I picked him up he looked nothing like what I asked. I didn't make a fuss and just figured maybe it was my direction. The second time I again shared what i wanted and referenced the photos also sharing what I didn't like from the previous experience. This time, he came out looking worse. His face looked like a lemur but with a double chin of hair. Again, super far off from what I expected and I was immediately unhappy. Not to mention, at this appointment they raised their price again for the 3rd time in less than a year. I paid, tipped and went home. The more I looked at my dog the more disappointed I was to where I had to put clothes on him to help the bad cut. Finally, I decided to message the groomer and express my disappointment and asked if she could fix it before our vacation the upcoming weekend. When I took him in, the energy was off. It was as if she wasn't upset with me for asking her to fix the cut she messed up on. No apology or anything. I knew at that moment he wouldn't be returning here. Very disappointed in my service after being a returning customer every single month for the past 2 years. And then, I hadn't cancelled my upcoming appointment yet but I received a text from Barkingham saying due to "unforeseen circumstances" they cancelled Rocky's next appointment lol he wasn't returning anyway (clearly) but it's the energy I was referring to as if I did something wrong by nicely and respectfully sharing my dissatisfaction with a service I paid $80 for. Again, just extremely disappointed that I even gave this business my money had I known that I would be treated this way for voicing that I didn't like how they cut my dog when it wasn't what I asked for. If this is how customers will be treated I definitely recommend taking your business elsewhere. It's not right. The owners response is odd. I'm glad I have screenshot photos to show her actual response with no apology or offer for corrective appointment. It was me asking for it. No apology was provided when I reached out and no apology was provided in person. When I brought him to his first appointment after Ananda left and I was made aware in that moment I was assured you as the owner knew exactly how to cut him and exactly what I liked. The owner assured me he was in good hands and she wasn't going anywhere. So this response is odd. And a different groomer is for a sure a better fit and that was already my decision to make. However, paying $80 for an uneven cut with my dog looking like a lemur wasn't going to suffice so I asked to just have him evened out all around. Pictures won't even show how he was all chopped up under his neck. 1 photo is before he was corrected after the terrible cut and it's clear he looks choppy and not like I asked. The photos the owner mentioned are "after" the corrective cut are from a previous grooming clearly because how did his fur magically grow back in all around his face? This is false advertisement and I never consented to having these photos taken or posted online. Again, as all potential clients can see none of the response was ever communicated to me in the texts of our communication shown or in person hence my review. I've referred a number of people to this establishment and will ensure I provide everyone an update on this experience.

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18 reviews that are not currently recommended

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Allyson G.

3 years ago

I just want to preface this by saying I am not usually one to do this sort of thing, but when it comes to situations like this I don't see any other way to handle it. We brought our 1 year old puppy to this shop on Saturday, and she came home a totally different dog. This was her fourth visit to Valerie's. Yes, when we dropped her off we knew she had some decent areas of matting that our brush just couldn't get too. This also caused some problems with foxtails getting caught that we could not see when we checked her for them. (I gave her a bath a couple weeks prior, and she maybe had 2-3 in her fur.) She had been sick and we had to delay grooming for a few weeks longer than we would have liked. I even tried to alleviate some of it at home during this time, but without the proper set up this was difficult. This was brought to the groomers attention before anything was started. Because of this when we discussed the length her fur was going to have to be cut to we knew it was going to be short. We agreed on a #7. However, when we picked her up over two hours later it was then brought to our attention that she had to go shorter then we discussed to a #10. The groomer did also tell us that her top coat wasn't too bad, but there were some bad spots deeper down. This can be heard when we picked our dog up. She had also been nicked on her neck, and her ears were not plucked or cleaned. Again it was not brought to our attention that the groomer skipped the ears because she suspected an ear infection. Which would have been nice to know since she was not showing any signs of one before the visit. After getting her home our dog was just not right. We took her to the vet the next day because we were so worried about her. The vet cleaned her ears for us, and discovered she had a mild ear infection. She checked the nick on her neck, and recommended some medication for it. We were also instructed to give her Benadryl for the irritation she was experiencing and also the severe anxiety she was exhibiting. Our vet was even surprised at how unlike herself our dog was acting. When we contacted the spa about it Valerie first said that there were protocols that weren't followed. Like giving us paperwork on matting before the grooming, and calling us when any changes had to be made in case we wanted to change our minds about going through with the grooming. (Our groomer was also double booked which we were told was normal.) she said she would follow up, and get back to us. About 10 minutes later she called back with a completely different attitude contradicting everything she said during the first call. I understand wanting to have your employees back, but there was clearly wrong doing, and she said so herself at first. She also hung up the second call when things weren't going her way. I should have known not to bring my dog here when they don't even check for vaccines making it easy for illnesses to spread. Luckily my dog is vaccinated. I would not recommend this grooming facility to anyone anymore. read more

C A.

2 years ago

Our last experience was disappointing due to unprofessional behavior by Leiyah. The groomer abused my dog and threatened my daughter if we escalated anything to the owner or others. Upon speaking with other dog parents, we found that this groomer has same reputation in other grooming places that they went to 4/6 years ago with terrible grooming practices and was let go of that grooming shop. I guess her behavioral issues never changed! To the Owner - Hope you take actions against unethical behavior and quality of grooming of your groomer. We value kindness & respect and will be seeking a new grooming service that aligns with those values. read more

Kayla M.

3 years ago

I have been going to Valerie's for over 5 years and have taken our 3 dogs and recommended them to 2 family members who also take their dogs there. The personnel is welcoming, pays attention to detail and always fits us into the schedule where they can. Whether for a routine bath, trim, teeth, ears and over all cleaning or deep cleaning (when they come back from the ranch) all dogs come back looking/smelling like a million bucks! Aside from the family feel we get with them our dogs are happy to be there, which speaks volumes!! Highly recommend if you live in Henderson. read more

Bonnie T.

4 years ago

oh my goodness!!! Valerie has been amazing with all of my critters!!! goes over and beyond to make sure they are well groomed. extremely patient with my little stinkers. doesn't matter how many times they have gone she always been patient!!! Thank you for EVERYTHING you have done for me and my family over the past 15+ years!!! You are the Best!!! read more

Ashley G.

2 years ago

Valerie's Paw Spa has been grooming our dogs since they opened and we have always had an amazing experience between puppy to senior years. Our dogs always smell and feel amazing after they get groomed. Valerie's Paw Spa offers a piece of mind where I know my dogs will be safe & loved while getting groomed. I will never take my pets anywhere else! read more

Kellie H.

179

3 years ago

Hope is AMAZING!!! We have a poodle (pain in the rear) and two black lab golden retrievers (little stinkers) and let me tell you, we LOVE her and they love her! I highly recommend this doggy spa! They are accommodating, efficient, and friendly! The salon is very clean and my dogs come home happy and not scared to go! That has never happened! read more

Sam R.

10 years ago

Being open on a sunday is very helpful since i work Monday through Saturday. I bring my dog lady here once a month for a groom and wash and am always satisfied. They are very friendly and really do love dogs. Thank you valerie's for always taking care of lady and having her look extra pretty ! read more

Dayne T.

3 years ago

I took my cat in to get a cut and bath. She turned out looking great and was treated excellent! I haven't had luck with my cat in other salons until now. Also, they use great products and were extremely nice. I will definitely be coming back here again and would recommend them to anyone. read more

Kiara L.

3 years ago

Valerie's is the only place I bring my standard poodles for grooming. The staff are very friendly and knowledgeable and always do an amazing job with my babies! My dogs are always so happy whenever I drop them off so I definitely know that they are well taken care of by these ladies. read more

Stephanie H.

3 years ago

Been bringing my dog here for some time now and I love the work that these ladies do. They are the best in the city. I drive an extra 25 minutes to them because I know they are careful and take great care of my schnauzer Misty. You can choose anyone of them, they do great work. read more

Michelle W.

3 years ago

My dog, Copper, loves Ashley at Valeries Paw spa. He gets so excited to see her each month. Ashley and all of the other staff have always been so friendly and helpful. I have recommended them before and will continue to recommend them! read more

Briana L.

191

2 years ago

Valerie is the best dog groomer I've ever taken my animals to, she is so caring and kind! she always goes above and bey for my dogs, the customer service is amazing as well! I recommend Valerie to anyone and everyone I know!!!!!! read more

Jack P.

1 year ago

I've been taking my senior Yorkie to Valerie's for over two years now and have always had a great experience! Evrytime he seems happier and rejuvenated afterwards. read more

Madeline W.