My cell phone had mysteriously lost my pin, and I ended up erasing the entire phone unwillingly…read more Normally, when you do a factory reset, the phone hangs onto your cellular information. Nope this time it was all gone. Without outside help the phone had turned into a brick. Once I hook the phone up to the Internet, I managed to start the repair to my apps. However, since my phone number no longer existed at least on this phone I could not log into the Verizon web site to try and reestablish the eSIM card. The instructions were basically if you can't do the easy way then you gotta go to the Verizon store and have customer service reestablish your service. The last time I've gone to a cellular service store it was a miserable experience. I felt like I was talking to a wall. This is where I develop my prejudice against cellular stores, which aren't located next to Google. The relief when I entered this Verizon store and customer service knew what I was talking about was palpable. Josh seemed like he was intimidated by this request since it's not an every day occurrence, but in fact he was more than up to the job and understood a lot of the intricacies behind the iPhone operating system. I totally respect his depth of expertise. Because originally I thought I might have to go to the Apple Store to get someone who would understand the iPhone OS. Furthermore, Josh handled us with excellent customer service attitude. I've run into people who sneer at those who lack what seems to them to be basic understanding. Josh was in no way condescending but friendly and approachable. In other parts of the Verizon organization, I have encountered customer service which range from indifferent to ignorant to just plain obnoxious. I am happy to report this dismal attitude does not extend to this Verizon Shop. I would gladly take all of my questions and Service requests from this Verizon outpost.

So my experience with this location started 2 years ago (as a headsup, I am now on year 3 of…read moreservice). 2 years ago when I first called, I was waiting in line to pick my kiddo up from school; I literally called only because I wanted information, I made sure to let the rep know (because I didn't want to waste their time, but wanted them to know I just wanted information and that there was a possibility that a sale would NOT come from this). They were super kind about it and we probably spent about 20 minutes going back and forth- me with all my questions, and Monica with all her answers (and patience). The call went so well that I decided I would come in and just see what Verizon could ACTUALLY be able to provide me (deals, plans, prices, devices, etc.) Monica was a stand-out employee. As we were sitting there figuring everything out, my kiddo and I were having our side-conversations about things, and that's when Monica realized and suggested we look into adding a connected tablet (not only would I be able to implement and integrate it's use into my business, but kiddo would be able to play Fortnite whenever and wherever we were (Fortnite was LIFE for him and his buddies at the time, so yeah, it only made sense to add such a powerful device at such little cost). Having been in sales before, being in business currently, I respected and appreciated the way Monica listened and suggested, never pressing or pushing- I never once felt like a dollar-sign/account. A simple 20 minute call turned to a full-blown new client. And now we skip to today, 2026. Last week I decided I needed to add some services, and was playing with the app. Since I accidentally left stuff in my cart, Verizon picked it up and had a service agent call and asked if I wanted help...I did, but I'd rather speak to someone I know wouldn't see me simply as an additional account- SO, I checked to see if Monica was still at the same location...SHE WAS! So of course, she took all my questions AGAIN. Answered every doubt I had, and again, I headed straight to the Verizon store. The staff here is very friendly; the gentleman at the front desk immediately jumped up to greet me, I let him know I was there to speak with Monica and he connected me with her. So now, here we are with additional services, and extremely happy to still be with Verizon. The service is great, whether we head down South, or up North, we always have service on our phones and tablet. Home internet speeds are always phenomenal (there was one time where we had issues at home, but I wasn't there. Grandparents called asking for help, and I was able to fix everything straight from my phone, I loved it!). But most importantly, I know that Monica and her team here the American Canyon branch has the best in mind for their customers. I will continue to stay with them, and will continue to give them my business.

Go early to avoid 1 hr lines. May want to call them ahead of your visit. Otherwise pretty good…read moreoverall.

I appreciate this contribution and convenience to my life…read more Facility personnel are a professional asset to my necessities thank you.

I use this place every time I need an appliance. The people are friendly and honest. I highly…read morerecommend the place

Super fair and affordable prices. It is my go-to spot in Vallejo for all of my appliances. I bought…read moremy fridge, washing machine and dryer from this spot. What makes it even better is that they even deliver and install same day. I'm always impressed with the quick turnaround.

If you can reach anyone who does not have an attitude, I am sure your experience would be different…read morethan mine. After dozens to calls, I finally reach someone who provides me pricing for a mulch delivery in the same city as their facility. I try calling back for over two weeks and leave messages on the voicemail, receive zero call back. Possibly this is an issue with their phone tree? I tried calling at different times of the day, over several weeks, and ended up at the same woman's voicemail box. I call their landscaping department, he is unable to assist or to connect me with anyone who can. I finally fill out a 'contact us' form on the website and receive a call from someone who was clearly miffed at me for having a crappy experience trying to contact them and putting that in an email, that was odd because I was trying to do business with them. To top this amazing experience off, I learned that the woman I spoke with had quoted me incorrect pricing. The man on the phone was less than pleasant to speak with so I figured I am not the right client for them, and ended the call before he could throw any additional attitude. I will gladly give my business to anyone else. It should not be this difficult to have mulch delivered.

The site manager, Michael Sandoval is very professional and helpful in answering questions and…read moreresolving issues. Also, the products are the best quality in my experience.

Convient location for me, but unlike a normal business, Hours of Operatuin appear to be flexible…read morewithout prior notice. I showed up at 10am because that is what is listed online. Seems pretty late for the rest of America, but that is their time listed. I show up and the door is locked with lettering saying they open at 10:30? Wth. So I wait and came back later. It says both online and at the door that they reopen at 2pm. So when I arrive the lady yells behind a screen that we open at 2:30pm. Wth? Then as I get service... I received a notice that I missed a package that requires a signature. That's why I'm here. The note said it's available for pickup at this Am Cyn location. They tell me it's in Vallejo. Wth? What happened to second attempts for delivery? I went online to schedule a ReDelivery. Website says that my package is both available for this service, and not available for the service. Ultimayely, It wouldn't let me Reschedule. So I head back to USPS Am Cyn, and... finally received my package. Now I'm glad it was there, but why wasnt it with a Carrier for ReDelivery? They only made one attempt.? All this Annex is good for is buying stamps having a PO box, or dropping off a pre-paid, labelled packages. Other than that, it's useless. I only live a block away, but I'm choosing to avoid this shack in the future if possible.

During the holidays, I waited in a long line w/one clerk @the desk...even with a lot of customers,…read moreshe still remained Friendly & offered Good service...

The are guys at the scale and walking around to help. We were able to drop off our broken TV's and…read morecomputers for recycling, along with cardboard and broken bar chairs.... We didn't have to pay since we're not actually selling anything so I would say the value is wonderful. Opened on Saturday till 1430.

TERRIBLE experience today…read more One of your workers, Nicholas (sp?) started unnecessarily arguing with my dad. The following is translated from Spanish: My dad simply asked to borrow a broom, to which Nicholas said: "Oh, you don't have one? Why even come if you don't have one?" My dad: "Well, then let me rent it from you." Nicholas: "If you have money to rent one, why don't you just buy one?" He never ended up letting my dad borrow it, he just keeping talking as he walked away. My dad then proceeded to ask another worker for a broom who let him borrow it with no hesitation. This is entirely unacceptable and terrible customer service.

Bill responded the same day I called. Diagnosed the problem quickly. Parts and labor made…read moredishwasher a total loss. Bill has helped us out in the past. Always fair.

Called them to check out our dishwasher that has had a pool of disgusting water sitting inside…read moresince we moved in last July. One of the repairmen came out and got right to work, down and dirty. Literally, stuck his bare, unprotected hands all up in that swamp water. 30 minutes and $40 later he explained the drain line was too low and the bracket was detached. But, we are good to go and cleaning the S out of the dishwasher. It's operable, he did the damn thing and we are happy customers. This is as straightforward as they come. Would definitely give them another call should another appliance need some loving.

Great selection of tanks and great service. A great local…read morespot to fill your tanks for your bbq

Allied has the lowest price on propane in this area. Staff is friendly and service is great.read more