Bill responded the same day I called. Diagnosed the problem quickly. Parts and labor made dishwasher a total loss. Bill has helped us out in the past. Always fair. read more

Called them to check out our dishwasher that has had a pool of disgusting water sitting inside since we moved in last July. One of the repairmen came out and got right to work, down and dirty. Literally, stuck his bare, unprotected hands all up in that swamp water. 30 minutes and $40 later he explained the drain line was too low and the bracket was detached. But, we are good to go and cleaning the S out of the dishwasher. It's operable, he did the damn thing and we are happy customers. This is as straightforward as they come. Would definitely give them another call should another appliance need some loving. read more

Great service and easy to work with. Perfect right before the summer heat wave kicked in. Problem: our fridge we keep in the garage was no longer getting cold. Its not a fancy once, but keeps our extra drinks and extra meat for summer grilling. Monday - called and spoke to a young guy said, our fridge works, just not cooling anymore. Lary (based on his email name) said no worries, I can come out today between 4-5. Great!! He arrived, on time, spent 15 min looking at fridge and stated we needed a new part. Looked up the part, and said it could be here by Friday. We agreed on a price (which was very good) and he requested a deposit and would return Friday with part and finish the work. Friday - arrived slightly later than promised but got right to work and fixed the fridge. Beyond happy with the service, price and quick work!! read more

Honest and knowledgeable; he didn't hesitate to tell us that the repair was so expensive our best option was to purchase a new appliance and then offered to check other appliances in our house... he even recommended a brand that would be more reliable than the one we were replacing read more

When my Samsung front-loading washing machine developed a problem draining that I couldn't fix myself, I contacted Budget Repair via their website to describe the problem. They called me the next morning and told me they would by by later that day between 1:00 and 3:00 p.m. John arrived promptly at 1:00 and quickly diagnosed the problem: some sort of obstruction in the internal piping. He quoted me a very fair estimate and got to work. Inside a small plastic elbow outside the pump, he found 2 very dark 25 cent pieces that had firmly wedged themselves inside causing the entire drain system to gradually back up until it could no longer function. He encountered some difficulty getting the hoses re-attached under the tub because of the tight space and most likely spent more time than he planned on. I was pleasantly impressed when he stuck to the original quote and also accepted my charge card for payment. John was friendly, knowledgeable, and completed the job in a workman-like manner. I will certainly be calling them again for my next repair job and I highly recommend this company. My washer now works again as new and they also give a 30-day warranty on their work. Budget Appliance Repair is a very good choice for repair work. read more

We were so pleased at the service we got today He cam before he was scheduled (good for us). Immediately found the problem Would highly recommend him again and again GREAT SERVICE AND REASONABLE PRICES read more

Tried to call for appliance repair - was told by a very mumbling, unclear and inaudible young man - "We can be there between 3pm and 5pm tomorrow" and I said "sure, can we err on the side of 4:30 or 5pm since I work full time? Then the guy said, "Ok, 9 am Saturday," and in the background I heard "I'm not going to go there at 9:00 am Saturday," so the guy on the phone gives me a window of between 10 and 12 Saturday. I said, "I'm so sorry, I need to be to Roseville/Rocklin by 11am on Saturday." Response, "well those are all the times we have available." My response, "So you don't want our business?" Response "I guess not." I guess not! read more

Very honest repair person. Even gave us some good advice to save money. Cleveland highly recommend them, and would use them again the next time we have a washing machine issue. read more

Budget Appliance Repair - Appliances & Repair Near Me - Vallejo, California

Beware - Service was a joke. 16 month old GE Refrigerator. Fan no longer operational in the refrigerator portion. Called these guys out to troubleshoot. I've never seen a troubleshoot of an electrical system without actually pulling out a meter. Regardless, they spent 10-15 minutes telling me that the fan and thermistor could not be replaced by themselves and my only option was $850 to replace everything on the back of the fridge because it "ONLY COMES AS A KIT, THERE IS NO INDIVIDUAL PARTS AVAILABLE FOR THIS REFRIGERATOR." Seemed a bit high. They collected their $35 troubleshooting fee. Wonders of wonders.....I called the appliance parts store. Gave them the model number and the $60 fan is available. The $16 Thermistor is available. Boom problem solved. So this leaves me with a couple of options: 1. Either these guys don't have the skills to troubleshoot a refrigerator, so they just "shotgun" it and replace everything at the customers expense. 2. They saw a chump and figured they would pull an $850 Repair Bill for $76 worth of parts. Regardless, they will not get our business, and realistically if they had any honor they would refund their $35 they collected on the front end of their $850 scam. Why is it so difficult to do the right thing? read more

Called them after no one, NO ONE in Benicia returned my calls except someone to tell me that they don't work on LG's .... What????? I had an LG front loading washer that stopped draining right after the warranty ran out. Called Budget and made an appointment for the next day between 12-2pm. John (the son) showed up with his mom. (She holds the tools and runs back and forth to the van--so cute!) Anyway, he found the problem and forewarned me that LG parts are very expensive. Sure enough the part I needed was over $800.00 so not worth fixing! I asked him for advice on which brand I should get in a used washer. He told me Whirlpool or GE and NOTHING front loading as they just don't get the clothes clean. Just for kicks I had him also look at my LG refrigerator that stopped making ice (also right after it's warranty ended) $400.00 for that part! We'll just stick with the old fashioned ice trays, thank you. So he didn't end up fixing anything but came out for free and was very helpful and friendly. I took his advice and found a used top-loading whirlpool for 200. I found a place that delivered and hooked it up and took away the LG (Luxurious Garbage). I would highly recommend Budget Appliance Repair!! read more

Our beloved refrigerator stopped working properly on Friday, and gave Budget Appliance Repair a call at 5:00 pm, and actually reached somebody. Not only did I get John at 5:00 but he quickly scheduled an appointment by 8:00 Saturday morning, which was so awesome because he actually arrived at that time. He took a quick look at the refrigerator and got it repaired in no time flat. I highly recommend these folks, very responsive, honest, and got the job done when I need it. read more

My refrigerator went out during the evening. I called these guys right at 8 am and they said they'd be at my house between 12:00 and 2 pm. Normally with other companies, that means after 2 pm. They were here right at 12! I was the one to be 20 mins late, but they waited for me. John (the son) took a look at the fridge and said he knew what the problem was. He said he'd have to come back since the part was at the warehouse. On his way out, I told him my necklace was stuck in the washing machine agitator. He took it apart really quick, got the necklace out and put the machine back together...at no charge! John said he's be back between 3:30 and 5 pm. He was back at exactly 3:30! It took 30 mins to fix the fridge and he charged me a reasonable price. John was nice, knowledgable and professional. I HIGHLY recommend these guys to anyone. read more

Had a washing machine that would not drain called this company and got an appointment and had it repaired that same day. Very professional. Highly recommended! read more

Had a refrigerator emergency that we notified our landlord about - fridge was warm and not cooling and freezer over freezing, landlord wasn't moving quick enough so I looked up some places on Yelp, but they weren't able to come for a week out and the other one was a few days out, but they referred me to Budget Appliance, who I called, without even telling my exact problem, just asked them if they were available to service a refrigerator that was not working today? They asked my address and then said, ok we'll be there in about 5 mins! WOW, that was good news because my food was spoiling! An older gentleman (who I believe is the owner pictured in the picture) and a younger guy came and checked everything out, fixed it in about 30 mins, said I didn't need any parts and charged me a very good price! = A Happy Customer! read more

We have used Budget Appliance for years. We have recommended them to multiple people because they come out promptly and fix the problem for a reasonable price. We have had a big disappointment with Budget Appliance recently. Our dishwasher needed fixing. John came out briefly and said a part was needed. He said he would get back to us. We've called 4 or 5 times to ask if we were still on his radar. Our dishwasher is still broken and John has not contacted us. It was so good to have a reliable service when we needed it. We are very disappointed to be ignored by this business. read more

I'm reviewing this company as a four, because of John's punctuality and the business' hours of operation. It makes sense as a service oriented company to operate when people are not working. I have a dentist that does the same. More contractors should recognize that they are not office workers. Take Tuesday and Wednesday off, not Saturday and Sunday. To get a better sense of customer's reactions, sort yelp reviews by 'newest first' or 'lowest rating'. John got the job done, but he didn't (or wouldn't explain) why our dryer stopped working. He didn't ensure there was 220V to the dryer. When I asked what went wrong, he didn't answer, he simply put up a piece of burnt wire (with his back to me). When I asked what would cause a burnt wire, he said "bad luck". Nothing else. Richard. read more

I have used these guys three times now, once when the computer went out on my stove, once to fix my ice machine and once to fix my entire refrigerator. The son in this pair is a true appliance whisperer. The stove....fixed with just a poke or two.... The ice machine, started working in his presence for no apparent reason...he touched it briefly and this thing that I fussed with over and over again, suddenly was fixed and stayed that way. the fridge was so jacked up, I thought it would need replacing and he knew what the matter was immediately. Bought replacement part and I am back in business. I trust these guys and am so glad that I can call on them when I need something fixed. Got issues with an appliance....this is who to call. read more

Great Service! My old GE washing machine was off kilter and I swear was constantly spinning out of control if you put in 3 too many socks and about to tip over...and the tub almost flew out of the washing machine once. Well while looking around I saw these people Budget Appliance Repair and with 4/5 stars with 60 reviews and I decided to call them up. John, was nice and respectful, really appreciated it. He came over and diagnosed the problem quickly by sticking his hand in the washing machine after letting it run for a bit and told me that the dogs were broken and that the suspension rods were close to breaking, which explained why the tub acting erratically. He even gave the general and fairly cheap price on the spot and I accepted. So same day he called me and told me the parts were already in stock at some place and that he could be back to my place within the hour and I accepted that. Low and behold he was here in about 20 minutes and fixed it in around 20 minutes, almost no time at all, it was amazing! We ran another load of clothes and it worked good as new it was impressive! I'm happy I called! read more

Integrity, diligence, cost effective are the three terms I would use to encourage using this firm. Larry and John are knowledgeable, polite, diagnose and solve problems and told me up front what the repair would cost and didn't modify their bid even when they had to spend more time and more materials fixing the problems than planned. read more

Our french door refrigerator was leaking water and ice was building up on the bottom of the freezer. After reading some reviews we called Budget Appliance to come take a look at it. They arrived in a little over an hour and got right to work. Turns out the freezer drain was clogged. A common problem I understand. Within an hour the problem was fixed and everything was cleaned up and put back together. We were very pleased with both the work and the price. I would highly recommend them for any repairs you might have. read more

John is awesome! The only person that could come out the next day to look at my oven! He thought we would have to wait to get the part until Tuesday and he'd be able to fix it Wednesday. This made me nervous being the day before Thanksgiving! John called around and found the part in Berkeley so he drove there to get the part and came later the same day and got it fixed! He saved me a lot of stress!! Now I can cook my turkey! read more

These guys are amazing. They spent 5 hours fixing our washing machine and stuck with the original quote. I think most places would have told us the cost was going up ! I would highly recommend Budget Appliances to everyone! read more

If you've ever had limited money to spend, but were willing to spend money to fix your problem.... if half-assed answers annoy you...if you've ever been stood up by "local" repair companies that don't show up, only to transfer you to their switchboard who tell you "it's not my fault, but while you were waiting all afternoon for us to show up, the secretary didn't put in your work order...can we reschedule you? These guys actually show up, fix your problem at a reasonable price, are friendly, genuine, polite, and professional, and don't jerk you around or look for upsells. We had a failing refrigerator, and a basic idea (based on our research) that it was fixable (not that we could fix it). These guys showed up, fixed the problem, made their money (everyone is entitled to a fair price for their expertise), and the $175 we spent is a lot less than dealing with a company who can't keep their appointments straight, or who has an agenda of selling refurbished refrigerators. If you value honesty, integrity, and quality, these guys should be your first (and probably only) call for any appliance repair. read more

Washer would not enter spin cycle. Larry's son replaced the circuit board but the problem persisted. Larry came out and replaced the circuit board with a second board, and then again with a third board, and then gave up, saying he had no idea what else the problem could be. I Paid over $300 for this bogus repair job. Finally gave up on Larry and called GE Service who replaced the pressure switch. Works perfectly now. I'm still waiting for the refund that Larry promised under his so-called satisfaction warranty. A word to the wise. Stay away from Budget Appliance Repair, and don't trust his warranty. read more

I am extremely satisfied with the service I've received from this company. I called for my dryer that wouldn't heat and was given an estimated price of $170 to fix over the phone. Once they came out for the estimate/diagnosis which they were on time for, arriving during their quoted 2 hour window, it was determined I had a shorted wire and I ended up paying less than half of the quoted price. I am now having them service my oven and my refrigerator and hope to do business with them in the future for any appliance repairs I may have. read more

Have a b.s. only 2 year old $2000. Maytag fridge that stopped working. Called these guys and they were at the house in less than 30 minutes. Initially gave me a quote on a repair which they attempted to do but didnt work out. They gave a grim prognosis on what a total would be, didn't charge me for the intial try and were honest enough to say just get a new one. Will use these guys in the future. read more

Called to have them take a look at my fridge which was acting up. They showed up on time, was very friendly, and most of all was very honest and helpful. Upon their investigation, it turned out that my fridge was leaking from the evaporator. It was a repair which seems pretty difficult and I needed a repair soon. Since their main repair guy was out of town, they referred me to another company which can hopefully fix my fridge soon. I may even try to wait to see if my fridge can last till they can repair it. read more

Called at 8:30am on Memorial Day. The fridge was fixed by 10:30am. It cost $190, which may be "budget" or not - we didn't have time to comparison shop. read more

The father-son team of Larry and John Liggett were great! The heating element on the dryer burned out and I called around to a few places looking for someone to replace it, quickly and at a reasonable price. BAR came out to the house the same day I called, diagnosed the situation and ordered the part. Next morning they were there early and completed the repair. Very easy and very affordable. We would call them again, in an instant, if we needed appliance repair. read more

Great attitude!... I called with a refrigerator emergency, going to loose a few hundred dollars of expensive food, and possibly spend $2000 on a new unit. He answered my questions, asked a few and when I asked how long to fix it, turns out he is out of town and won't be back for a week!. I was impressed with his even answering the phone, let alone try to help me over the phone at 7am while he was off work. His questions led to my research and I ended up fixing it myself for $200 but I would have gladly paid him $500 to get it done. THANKS for your few minutes of help on your days off! read more

I will never use their service again. It cost me $40 just to have them check my stove that's needs a burner replace. The total estimate cost was $500 parts plus labor. The estimate was a rip off. In addition the technician is rude. I bought me a new stove and a way cheaper than have them fix it. I paid $350 for the new stove in Home Depot. read more

Horrible customer service! I bought my dishwasher 2 years ago and it isn't draining so I called budget and had him come look at it. He said it would cost me around $200 but I should just buy a new one ($600+) and I had to argue with him that id rather not buy a whole new one when that one is practically new. He said he would call me back to schedule a time... 2 days later he called back and said he'd be there today between 12-2, I'm at work so I sent a family member over and he had already been there and left a card in the door. When she called him he lied and said that he told me between 10-12. If that was the case I'd have had her there earlier no problem. Now I've gone a week with no dishwasher and I have to start at square one to have someone else have a go at it. What a waste of time! read more

Was quick, was early but not too early, knew what the issue was instantly and didn't waste time on anything and got it fixed with no hassle or bs. Literally the opposite of Sears service. Will use them in future definitely. read more

My uncle busted my washing machine, but these guys arrived early (calling first to ask if it was ok!) on same day service, and has the washer fixed within an hour. Price was what was expected, and they were out the door. Can't beat this wham bam thank you sir kinda service! read more

Fantastic, quick service! Larry was as honest as they come. I would highly recommend.

I am very impressed with these gentlemen. The belt broke on my 5 year old HE dryer and they discovered that the wheel it loops around was worn as well. The part had to be ordered but the time line was still very efficient. The repair I had had done previously on it and by another company was quite pricey, took 2 weeks to complete and required me to teach the person how to order parts online. The price Budget Appliance Repair charged me was more than reasonable. They will have my business and recommendation from now on. read more

Very poor customer. From the time I called, and the 2nd day they came, I greeted them with a good afternoon. And nothing, just looked at me and walked in. Only thing he said was, "we gonna need 4-5 towels to soak up all the water. First of all, you knew what work you were doing at my house that day. You should have provided your own towels. My towels aren't used to drain water from my refrigerator. It was gross. Won't be going through them again. read more

Yesterday evening our refrigerator started sounding like a propjet heading for a vacation in the Bahamas: I called Budget at 7:00AM; Budget arrived at my door at around 10:30AM; Budget left around 11:30AM...it's 2PM and the freezer is 20 degrees and the fridge section is descending below 40, while making only sweet, nearly silent fan noise. Can't beat it with stick... read more

Had an emergency repair that Tenant needed taken care of right away. I contacted above & yes they responded quickly. Work took over a week to take care of though. Yes part was not available @ the time & it needed to be ordered. When repair finally made I paid only to find out this person doesn't provide receipts for his work done. If it's even properly repaired as there is no record of it being done to begin with! Only thing I have now is one check carbon copy & my credit card record to prove that work was done. However sorry not impressed @ all. Will seek a more reputable repairman next time, Oh for the sake of argument. Called personally twice & sent several e mail requests. No receipt. I leave you to assume the rest! Live & learn! I did so this time! Sorry Budget, pass next time! read more

Called them out to fix my freezer. They were on time which I appreciate; however, I did not feel confident in their estimate on how/what needed to be repaired. One gentleman threw out a number and said we will start with this and see how the repair goes? There was no written estimate and when I asked for one to be emailed, he seemed agitated and told his associate to finish up. I will look elsewhere for repair. read more