My old heating unit was 40 years old. A legend. But I wanted to replace it before the new year and…read morenot have to spend another summer nervous about the AC. 113 degree summers are no joke. I got quotes from several places and this seemed like the best deal and had a great warranty. My installers were great. Loved them. They were respectful and always wore shoe coverings. They cleaned up and answered all my insane questions. 5 stars for them. Most recently, I had a summer maintenance come out and Daniel R came over and handled it. He was polite, wore shoe covers (super important to me), and did his full check. He even answered my inane question about a weird looking part of my unit. I love that they take pics to ensure everything is good and for my own records. My unit is only a 1 1/2 years old so I expect it to stay in top form for a while. The ONLY complaint I have about Love's is getting a maintenance can be a pain. I've had them cancel on me once and I had to rebook for WEEKS later. And they can be booked over a month out. I update my reviews.

Just a heads up, they will only service equipment IF they installed it…read more I have never heard of a service company not willing to work on equipment installed by someone else. If you buy a house, you may not know who installed it. Last week Wednesday (1/7) I called because we had a mini-split installed (DIY) and I was told that before you turn it on, have an HVAC company come out and test it, check the pressure in the lines and then turn it on. When I called, the nice lady on the phone said that they do not diagnose or work on equipment unless they have done the installation. OK, no problem, I called their "sweet" competitor and they sent out a technician within 48 hours to do the job. 2 stars only because the lady on the phone was nice, although again, I am shocked that a service company will not do service calls

Elias installed an 18 SEER American Standard unit for us, and the entire experience was excellent…read more He responded quickly, provided a detailed invoice promptly, and was able to schedule and complete the installation within just a few days. I highly recommend Elias for anyone looking for quality HVAC work.

Elias was very helpful for us in getting air conditioning before the heatwave. We had to deal with…read morean outdated system and some difficult wiring, but he went the extra mile in getting things going for us. He came back earlier than expected to install and came in late evening hours, which was very convenient for our family's needs. The fact that he ensured we got air conditioning the night we called is top tier. 10/10 would recommend :)

Five stars for an HVAC company?? Absolutely!! Adrian Saucedo and Adrian JR. run an amazing family…read morebusiness built on honest hardworking crews who do quality work for a great value The installed a heat pump in our 3,000 square foot Danville home. They rebuilt the duct work, balanced the airflow and cleaned the ducts all for a very reasonable price. They worked for 4 days straight and the system is absolutely beautiful. A wonderful investment for our home.

Hands down the best HVAC service I've ever received. The team was punctual, honest, and took the…read moretime to explain everything clearly. They fixed the issue quickly and made sure everything was working perfectly. Excellent customer service and fair pricing--will absolutely use them again. This team was extremely professional.

Souza's Heating and Air - Honest, Reliable, and Skilled! I…read morehad to make a claim through my home warranty company, and they sent out their HVAC contractor. I was told my unit was beyond repair and needed a full replacement. Unsurprisingly, the warranty company wouldn't cover it. Then the same HVAC company suddenly said they could fix it--for $1500 out of pocket. That flip-flop didn't sit right with me. So I called Souza's Heating and Air, and I'm so glad I did. Not only did they fix my unit the same day, they showed me the actual faulty part--which was completely different from what the warranty contractor claimed. The repair cost just a few hundred dollars, and my unit now works perfectly. Souza's demonstrated real integrity, transparency, and professionalism. I'm incredibly grateful for their honest service and would highly recommend them for any HVAC issue.

Service was excellent. Knowledgeable about the issues and resolved it quickly for a fair price…read more Highly recommended!

Alberto and Kevin are the best. They can be trusted, they are very honest and prompt in their…read moreappointments. I highly recommend them. Thank you and God bless.

My AC started having issues and not blowing cool air anymore this afternoon, I went on yelp to look…read morefor a few quotes. Got a hold of Alberto who was quick to respond, and he was able to make the trip out to me the same day. Alberto and his team were able to quickly identify the issue with my unit and provided the spare replacement part right away. He's very knowledgeable and tells you exactly what you need to know to maintain your system for longer. Appreciate the timely service, First Call with be my go-to service going forward.

They came and inspected using a camera and determined we did not need a new HVAC system in contrary…read moreto a few recommendations. He recommended a good cleaning and sterilizing and after that; all was well. They changed the filter and checked the air flow and even cleaned the air ducts in the dryer. I appreciated their honesty and will use their services moving forward.

Excellent service! Shawn is always knowledgeable, proficient, and professional! Definitely would…read morerecommend!

Called to do an inspection of our AC unit and Juan was very thorough and explained the entire…read moreprocess, first going to the attic and then checking our AC unit in the back of the house. Unfortunately we had the change out our entire unit, which was a bit pricey. We thought of doing a second opinion, but Juan was very professional and trustworthy and explained all the options to us. We ended up installing a heat pump and they scheduled us immediately within the week. The installation took 1 day ~8:30am to 4:30pm. Very happy with the installation and service!

Would never do business with Climate Care. Great at first. But when you call and get appointments…read morefor routine maintenance. They are a NO SHOW. So much for their customer service. :(

I cannot say enough about this GREAT company. What a wonderful experience I have had with them over…read morethe last four years. When I decided to upgrade my residential A/C I got several quotes. Cencal was not the least expensive choice, but after many consultations with their representatives and interactions with employees from installation to adjustments to service appointments I am so glad I chose them!

I've been using this company for a while, but unfortunately, I've realized they've been doing the…read morebare minimum during maintenance. I recently discovered the rooftop unit had no filter installed inside it -- even though there's a dedicated slot for one. Three months ago, I called to let them know I had already changed the indoor filters myself. I was just being courteous, thinking I was saving them time. Not once did they explain that the rooftop unit also needs a filter -- or that I had options depending on the system's static pressure and setup. That's basic info any professional should offer. What's worse, when I had a second opinion done by a trusted HVAC tech, he found a large tear in the ductwork -- something that likely had been there for years. This company had been called out before to check that very issue, and they failed to catch it. Why? Because they never performed a proper static pressure test or thorough inspection. They just show up, do the bare minimum, and leave -- but still charge full price every time. And in commercial service, they know most people won't question it. This kind of neglect doesn't just waste money -- it shortens your system's lifespan and increases your long-term repair costs. Be careful. Ask the hard questions. Because unless you do, they won't...LOOK ELSEWHERE