I give this place a 5-star rating. They've always been Fair with me. And I want to give a special…read moreshout-out to the current manager Lashae.. Excellent attitude! Goes above and beyond. She has actually taken the time to PERSONALLY call me before I was late with the payment. In my experience most do not take the time to put a personal touch on there their customer service. I've been a customer at this location over 10 yrs. Highly recommended 1st street mini Storage.

Pros: cheap. Cons:…read moreyou get what you pay for. Confessions: I'm not paying the bill personally, but by virtue of being associated with a local group that stores stuff here [in a crazy small 4x4 space, anyway], I find myself there more than I'd care to share. That said... note the gate hours of 7am-7pm; I realize a lot of places have 'em, so can't ding them for it, just a drag... after commuting to the office and back, odds of hitting a 7pm is slim on weekdays. But merely noted to note it. Back to the story... __________ Trip 1. On our first trip there, we got a prize of an extra lock. (We're in a "sub" unit, so one master for the outer space, the other for the individual inner door). Went to leave, and the key wouldn't come out of the lock. Really, like... really? I ate my Wheaties today, and couldn't get the dang thing out. Hit it with WD-40 and liquid wrench (since I'm a boy who has this stuff sitting around the car); no luck, but the key did turn better. Being the concerned tenant, we went to the office. No one home. Called the posted number, went to voicemail. Called the emergency number -- though I wouldn't consider an unlocked outer door an emergency by any stretch -- and also voicemail. Left messages. No callback. Slept well knowing we did what we could to notify someone. __________ Trip 2. Went by the office the next day to speak to someone in the office. No one home, just a troubling "We'll be back at..." sign in the window. Um, okay -- but rest assured, our day isn't going to be rescheduled around the office staff's errands. __________ Trip 3. This after the office woman called the account contact with all sorts of claims of lock theft and such rubbish, but did call back to apologize (apparently she realized she was being a bit harsh). Make a 2pm appointment to come by with the lock (note appointment is during business hours... she had grocery shopping to do). Stopped into the office, she looked at the lock and said it wasn't their key -- which are round -- and if we had to have keys made, we should have used the local locksmith (Security Locksmith, nice folks by the by). Apparently the stamped lettering in the key "Sec... Locksmith" wasn't a clue for the non-FBI types to identify. We left with the lock, still stuck with a key in it, as we were told it was our problem to deal with, since our choice of keys ruined the lock. __________ Trip to Security Locksmith. Nice guys (as noted), yup, that's our key, and they removed it. Oh, and the problem? One of the pins went out in the lock, so factory key or their professionally duplicated key would have gotten stuck equally well. The lock has since been returned to the office -- once we found a moment it was convenient for them to be in the office -- to deal with their defective lock. __________ Would I go there to store stuff? Nope. Any marginal cost savings are negated by the hassle if/when things go sideways. __________ Customer service review. See "Cons", "Trip 1," "Trip 2," and "Trip 3"

Cody is great ! Love the space…read more ................................................... Thank you ....................................... Perfect spot

5 stars to this storage also the Cheapest storage in Livermore with the best quality and great…read moreservice if you go there go talk to Maseh & Cody they will help and give you the best advice in getting a storage unit here.

Lame customer service, tried to charge me 20k, whoops too many zeros they said. Then couldn't give…read moreme a receipt for a truck I returned.

I got the tank less than half full. Probably drove 6-8 miles total for a local move. Had to put 25…read moredollars of gas to get it to just below 3/4 tank and still got charged 35$ for a refuel fee. This place is a rip off. I've used U-haul for about 10 years now, I will not be coming back.

Gio does it again! He did a full clean up of my backyard, set up furniture and installed lighting…read more I needed to get it done before my party and he made sure it was complete , very professional and always on time !

We reached out to Gio and his crew to help with moving and unloading as we were moving residence in…read morea 26 foot truck and they did an outstanding job. What took myself and 5 friends about 6 hours to load, and Gio and 2 others did in a little under 2 hours, plus they were hauling heavy items up 3 flights of stairs! I was genuinely amazed by their hustle to complete the job and they did it extremely quickly and thoroughly. For all the service that they provided, it was also a very affordable price! When we talked with Gio, he was very responsive and upfront about all the details and highly communicative. While I hope to not need to move anytime soon, I would highly recommend Servs and would use them again in the future.

We needed a notary on short notice over a weekend, and our neighborhood Postal Annex was there to…read moreprovide the service that we needed. While their hours are reduced on a Saturday closing at 2:00 p.m., I was able to get a quick confirmation of their service and opening hours with a quick phone call, and when I arrived service was immediate and friendly. I even got to take advantage of their Yelp notary service coupon which made it a great deal with pleasant customer experience. I highly recommend this Postal Annex for notary service.

The phone is never answered - I had called several times just to check if they are open before I…read moredrive there only to find out that they are not open during their stated business hours

The prices are decent and the service is A+. Read on for more details…read more I called them for a next day in state move, due to a last minute cancellation form another moving company. Three folks came, very friendly and courteous. They helped to wrap the furnitures and load and unload them. The wrapping is beyond perfect. Haven't seen anything wrapped like that before! It's basically any road condition proof. Your furniture wouldn't even have a scratch. They didn't take any extra time to waste, which I appreciate. This is a hard job so I appreciate they help me without taking break. They took a lunch break and deducted that time from the bill. Overall a great job done. Kudos to Aaron B. and the team. Highly recommend for your upcoming move.

The worst movers. Damaged multiple vintage pieces of furniture. Damaged our fridge. They dropped…read moreshelves from one of our cabinets. Complete disaster. I even called to talk to the manager afterwards and he defended his workers and didn't care what I had to say. Do not use them. 0 stars.

DO NOT trust Instant Custom Boxes…read more Despite over a year of follow-ups, Instant Custom Boxes has failed to deliver on a refund they committed to after shipping us defective, unusable packaging that did not match the approved design. They acknowledged the error and agreed to a refund--first promising full repayment within 12-18 business days, then switching to monthly payments on the 23rd of each month. We've received only three partial payments after exhausting efforts. They ghosted us repeatedly, blocked our phone number, and ignored scheduled payments. On June 19, 2025, I informed David Albert via live chat that this would be our final request before filing formal complaints. He said either James Fletcher (Manager) or Paul Millers would follow up that day. They did not. This has been an outrageous waste of time and resources. The company has: - Failed to deliver on its own agreements - Ignored communications - Removed Google reviews and selectively promoted only positive ones - Repeatedly misled us while holding our money We are now preparing to file complaints with: - The California Attorney General - The Department of Consumer Affairs - The FTC - The BBB - And other consumer protection agencies This company is not legitimate. They lie, stall, and wear you down. Don't be fooled by their website--read the real reviews. Buyer beware.

From the owner: Instant Custom Boxes create custom packaging boxes as quickly as pie. We’ll design a box that meets…read moreyour needs and specifications, then send it right to your doorstep. You can even print your logo, images, and text, to make it look just how you want it! We offer packaging boxes, including food boxes, beauty product boxes, consumer product boxes, gift boxes, lifestyle boxes, electronics boxes, and all other types of product packaging in various sizes, colors, and designs.

The guys were great. Half dozen heavy/big items from Marin to Tahoe and they were awesome. Highly…read morerecommend

Best move ever! From pickup to drop off the following day (we moved 100+ miles) it could not have…read morebeen better. Courteous, professional, timely and clean. Would give 6 stars if allowed.