Dan was honest and kind. I recommend his work to everyone. I…read morefound him to be professional and relaxed.

Glad to find Dan! He's set up to fix cars right, he's darn pleasant, and his prices are reasonable.read more

Josh was super helpful in helping us with a quick repair while stopping through town. Super kind…read moreand efficient. Definitely recommend!!

I like the idea of supporting a local business, and the work here is solid, the parts are good…read morequality, excellent warranty, but only open M-F until 5pm which is not always convenient. I always check with Ashland Automotive 1st, but for the last few years they are consistently The Most Expensive; even more expensive than the Dealership for the same services. I didn't think that was even possible. It's worth making a call or two for anything other than an oil change, which is also cheaper at the dealership but not as convenient.

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Three strikes and you're out! This is some pretty serious incompetence. I brought my Honda CRV in…read morefor a simple oil change, and they somehow managed to run the car battery down to zero (turned on the electrical system and forgot to turn it off?), then failed to reset the onboard computer so my radio and everything else stopped working, and then during the tire rotation they didn't check the label inside the driver side door, and inflated the tires to the wrong pressure, triggering a low tire pressure indicator. I had to go back three times to get these issues fixed. And then, to add insult to injury, they did not have any windshield wiper fluid on the premises, and they did not reduce the bill to account for all of these problems. Do NOT recommend.

Very pleased with how they fixed a bad scratch on my car's back gate. Service was quick,…read moreprofessional and at reasonable price. They also provided me with a small jar of base paint in case of future scratches.

Einstein (Me) put a couple of long scratches in my almost new 2023 F 150. I assumed any body work…read morewould run $1,000.00 and up. I paid a fraction of that amount, and no longer fear having body work done. Anderson's did great work, I left really happy!

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Brought in my car to trade in and picked up a new Traverse…read more Randall was a great sales person to work with and kept all his promises! Thank you TC!

We had a problem with our Lincoln Navigator and we didn't know and neither did TC Chevy. When we…read morebought the Navigator Car Fax didn't show the problem. But the Extended Warranty place saw it on their Car Fax and denied our claim to fix our Car.So TC Chevy talked to them and they came to an agreement they paid for one half and the extended warranty company payed for the other half and we didn't have to pay nothing. Thanks TC Chevy Service Department.

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

I had a very good experience dealing with Ryan and his wife at Miles Automotive.The shop itself…read morelooks organized and clean, family run, and the service is professional and timely. Ryan even worked after hours to get my truck back to me that day, and the price was more than fair. I have always appreciated a good mechanic and I am glad that I have found one here in the Rogue Valley. If you want fair, honest, and reliable service, this is the place to go.

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

ZERO STARS. BEWARE OF THIS SERVICE DEPARTMENT AND DEALERSHIP…read more I am extremely disappointed and angry about my experience here. What should have been a straightforward, free recall repair turned into a situation where I was suddenly being asked to pay $4,800 for a transmission failure that occurred immediately after this dealership had possession of and driven my vehicle. I brought my car here specifically to have a recall addressed. The dealership completed the recall work and returned my vehicle to me. Shortly afterward, I contacted them because something was clearly wrong with the car. They came and picked it up, and that is when I was told I suddenly needed a new transmission. Here is what makes this situation even more concerning: when I questioned how a vehicle that was functioning properly before the recall appointment could suddenly require a transmission immediately afterward, I was told there was no documentation showing the condition of my vehicle when they initially received it or when they returned it to me. That lack of documentation is incredibly troubling. I spoke with CLARK, who identified himself as the service department manager. The customer service I received from him was unacceptable. I called approximately 10 times trying to get a response. I left messages, and on multiple occasions I was transferred directly to him, only for him to pick up the receiver and hang up rather than address the situation. When we finally spoke, Clark acknowledged that my position--that the vehicle had been fine before the dealership had it--was reasonable, but said he needed to speak with the employees who had handled my vehicle and review what happened. According to him, however, no one could remember my vehicle or what had happened to it. Big surprise. I was then told that transmissions can fail unexpectedly and that it was simply a "strange coincidence" that mine failed after the dealership had driven and serviced the vehicle. Maybe transmissions do fail unexpectedly, but given the timing, the lack of documentation, and the fact that my vehicle was functioning perfectly before I brought it in, I find that explanation extremely difficult to accept. The dealership initially wanted to charge me $4,800 to repair the transmission. After I pushed back, they suddenly "found a discount" and reduced the price to $2,800. That is not a minor inconvenience. That is a $2,800-$4,800 financial burden that I was left with after bringing my vehicle in for a recall repair that was supposed to cost me nothing. The entire experience left me feeling that I was being held financially responsible for a problem that occurred while my vehicle was in their possession, while simultaneously being given little documentation, little accountability, and virtually no customer service. I strongly recommend taking your vehicle somewhere else. Based on my experience, I would not trust this dealership with my vehicle again, and I certainly would NOT purchase a vehicle here. If you value your vehicle, your money, and being treated with basic honesty and respect, think twice before doing business here.

Waited on me very expediently. Communication was excellent. Price was totally reasonable and Jerome…read moreis outstanding. I'm completely satisfied.

We were traveling from California to visit family and the brakes started shaking. We called ahead…read moreand they said to bring it in. They drove across town to get the new rotors and installed them immediately. From when we arrived, they were done and we were on the road in 1 hr 15 minutes. Great service!

Dan is an amazing Toyota/Honda mechanic and is extremely fair with his pricing. Heather runs the…read morefront office and is very knowledgeable and easy to deal with. Can't recommend this business enough!

I had a check engine light on and was worried that I was about to drop $500 on something. It was…read moreToyota's "it's been 5,000 miles and it's time to change your oil" light. Whew! They were kind, fast, and ethical. What more do you need in auto repair? Thanks Heather and team! rs