Really dishonest, mean spirited staff. We were shocked at how they treated us! Why be so rude?…read more That matters to us in a small business.

My engine blew going through the pass at the border and got it towed here. Josh was the main guy…read morethat helped us along the way and he was so gracious and helpful. They immediately went into action to see what happened. Although they couldn't fix my car they did everything possible to make our day better. They called the dealership and found out there were some recalls and gave us info on how and where to tow. They welcomed us into their lobby and offered us free drinks for us and our dogs while we waited which by the way was the fanciest auto shop I've ever been in. Since we are 11 hours away from home we had to get a hotel room around the corner. I had asked if they had a cart or something to help us transport all our belongings so we didn't have to go back and forth carrying our stuff from our car to the hotel. A gentleman by the name of Michael offered to help transport our stuff in his car and told us about the town. The customer service was exceptional and if I lived here they would be my number one go to place for all my car needs. Highly recommended this place and thank you Josh and Michael!

Jessie and your team are incredible. Took a roadtrip/mission up to Gresham OR from San Diego CA to…read morepick up a '96 F250 project. We stayed in Ashland and had them take a deeper look into the vehicle and turned out it needed a new head gasket, new turbo, and other minor parts... We had to leave and head back to CA for work and they kept the truck until those repairs were finished than we had it towed back home. Upon Jessi and the crew working on the vehicle they were incredibly generous and great on labor time and telling my wife and I exactly what was going down. When we stayed they even gave us some cool pointers around the town to go check out. You guys ROCK. Cheers Mitch and Julia

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Einstein (Me) put a couple of long scratches in my almost new 2023 F 150. I assumed any body work…read morewould run $1,000.00 and up. I paid a fraction of that amount, and no longer fear having body work done. Anderson's did great work, I left really happy!

Thanks to Chris at Anderson Auto Body for quickly fixing a detached bumper (or something) that had…read morebecome damaged when I accidentally ran over a curb. Chris got down on the ground; and within a few minutes, reattached the broken part. This was done free of charge; so I'd like to share this information and review. Great, quick, efficient service; no charge (though I was prepared to pay!). Thank you to Chris and everyone at Anderson Auto Body, which also repaired a problem with the trunk which wouldn't stay shut, on the same car Also quick, efficient and affordable service.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Brought in my car to trade in and picked up a new Traverse…read more Randall was a great sales person to work with and kept all his promises! Thank you TC!

We had a problem with our Lincoln Navigator and we didn't know and neither did TC Chevy. When we…read morebought the Navigator Car Fax didn't show the problem. But the Extended Warranty place saw it on their Car Fax and denied our claim to fix our Car.So TC Chevy talked to them and they came to an agreement they paid for one half and the extended warranty company payed for the other half and we didn't have to pay nothing. Thanks TC Chevy Service Department.

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

Just reviewed the invoice a lady I know gave me for her Honda Civic, which had blown a head gasket…read more This was about 2 years ago that the work was done. These people can be charged criminally for what they did and i intend to pursue at minimum Civil Action against these scammers who took advantage of a poor woman. It wasn't just overcharging for parts or unecessary and not-done work. It was obscene! Example: head bolts: over 300 dollars more than what a dealer would charge for the same item! AARP Fasteners for drag racing would be hundreds less. And that is just the tip of the iceberg. That is beyond price gouging, that is criminal fraud. And the fleeced her for over 2,000 dollars like that.

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

I brought my vehicle in for a simple service inspection and asked to be present so I could point…read moreout specific areas of concern that needed to be documented for another dealership. I was respectful and clear about what I was trying to accomplish. I was told certain components were fine and did not need replacement, despite being advised otherwise by an Audi dealership. When I calmly explained that I wanted to ensure accuracy since this is a Ford dealership and not an Audi specialist, one of the service technicians responded in an extremely unprofessional and aggressive manner. He told me, "You have no idea what you're talking about. Keep running that effing mouth of yours and I will refuse you service." He then continued to repeat this while backing away, attempting to intimidate me. I was honestly shocked by the behavior and how quickly the situation escalated despite me remaining respectful the entire time. When I asked to speak with a manager, I was told none were available. When I asked for the technician's name, staff were hesitant and vague, and I was told this kind of behavior "happens all the time," which is even more concerning. The technician that caused this altercation is named David. This was a very disappointing experience. No customer should be spoken to or treated this way under any circumstances.

Great experience. Stopped in because I had a low tire. They helped me before I even walked in the…read moredoor, and then immediately got it aired up free of charge. I would definitely come back here again.

In 2022 my tire came off while driving luckily I was at the bottom of the mountain and at the top…read moreduring winter they told me to have it towed to them which I did and then the next day I had issues with my 4 Wheel Dr. Which again I brought back to them and not even a week later another tire started having the same issues where the lug nuts and bolts had come off while driving but yet I just had to give him another chance this year, bad choice and they don't care or have any Accountability so now I'm forced to sue