After following up on my refund for 6 months, which Electric repeatedly said was coming, they told…read moreme to fight it with my credit card. Finally, I was able to do do, and then Electric had the audacity to say "There is a chargeback dispute that Citibank sided with you. There is nothing else we can do for this order." Bottom line: Their customer service does not exist. They make it your problem and lie to you over and over. What a SCAM. As a customer for over 10 years, I will never purchase or let anyone I know purchase Electric again.

Customer service is the absolute worst. They've taken my money and won't refund months later. Have…read moreto chase them around and they just think people will give up. Don't buy from this company!

What a local gem. I got some ding repair done and a couple of surf bags. Ding repair was 4 stars,…read morecash only and fairly expensive. He was also a little messy, he left a drip of clear on my board. Besides that he did solid work. As far as the store is concerned, this place is amazing. I want to come and spend thousands of dollars and buy new boards and fill up the garage! Friendly workers, perfect corner location in North beach SC and tons of board, wetsuit, and bag options. They also look like they had a solid representation of Surf clothing. PS bought a new Fish surfboard today. Easiest buying experience ever. They had a deal, if you buy a board you get a free bag too. Love this place, a hidden gem for all things surf in SC!

Amazing selection of new and used, competitive pricing, and top tier service! very knowledgeable,…read moreand did i mention lots of local shapers! go there get geared up and gander at all that is surfing! logs, shorties, "mid" lengths, odd shapes, classic shapes, all the shapes go get lost in the aisles... Yes i bought a board, yes it's beautiful, yes it's used, yes it's awesome, yes it was hand shaped, yes it's from an amazing shaper...

I ordered. A new board online and when they called to tell me it was finished. I made plans to…read morehead down to San Clemente. I was pleasantly surprised by how big the store was, yet how small it felt like an old school surf shop like the one I used to hang out at back in Venice and Santa Monica. Obviously the times have changed and the equipment has become better, and the prices have gore accordingly. One of the best things about the Catalyst shop besides the online customer support team, was how friendly and knowledge the staff was. They answered any questions I had about the new was of measuring surfboards... by Liters. I'm and American, and have no idea what the metric system is! Al kidding aside they explain it to me in a little more detail, and that was enough for me. Back to the point, the Catlayst shop on El Camino was a throwback to the 80s and 90s and in my old age, that is a huge compliment. Thanks. Shout out to Camden and Eric for their help more recently.

I agree with a previous review that the online store is garbage.. or their protocol for dealing…read morewith boards damaged during shipment at least. My custom board was received with multiple dings and scratches. They used foam wrap at the ends of the board which isn't sufficient at all when UPS is handling the delivery. They offered a measly $200 refund while they probably pocketed the rest of the UPS claim money for the board.

We are on vacation and I was drawn into the store by the adorable window display. They sell casual…read morebeach type clothing, swimsuits and sunglasses (high end brands, fill prescription lenses and make adjustments). I'm a bargain hunter, so the apparel was a bit pricey for me, however, there were many pieces I LOVED. The owner, Scott, was very helpful. I have a pair of prescription sunglasses that slide off of my face, and he offered to adjust them for free. They fit perfectly now! Next time we're in town, we will definitely stop by to say hi and see what new goodies they have. Thanks Scott!

A very calm and quieter outlet in the most southern part of the O.C. It's an outdoor outlet, with…read moreabout 100 or so shops. It's a great place to take a nice walk, while doing your shopping. Of all the stores I visited, the customer service was very chill or beachy, where no one really bothers you or try to sell you anything. Visitors and shops all seem pretty friendly. There's multiple parking lots in the area. You can also take the trolly to the outlets, if you're traveling by train. Only takes about 25 minutes if it's not too busy, or a full trolley ride. I didn't see much food choices here. but a few coffee shops. There's a noodle place that I saw that looked interesting. Maybe at my next visit.

I visited the Outlets at San Clemente today enjoyed my experience…read more Selection: There is a wide selection of stores here and plenty of benches to sit down on which I liked. However, I wished that there were more dining options and restaurants at the outlet mall. Service: The service at the mall was good. Value: The value at the stores are good as well.

This shop just opened and I think I was literally the first person in. I'm blown away by the…read moreselection of sunglasses and eyeglasses. Never thought about having "cool" eyeglasses and I learned a thing or two in the process about quality eyewear and lens options. Lauren picked out a beautiful pair of eyeglasses and I found sunglasses that are colorful yet subtle. The place itself is stunning. Coastal and chic, super fresh. Had such an amazing experience, coming back with my husband soon for golf lenses!

I want to be fair here, because the staff at this store were mostly courteous and somewhat…read moreresponsive throughout. This review is not about them. It's about the fact that I was quoted 2-3 weeks ("often quicker") for Even Realities smart glasses in June 1st, and seven weeks later I have nothing, with three more weeks now on the table. The timeline I was quoted did not match the 3-5 weeks the store later said was standard, and the waiver that supposedly documents that timeline was never presented to me at purchase because the associate was new. My order was stuck in customs. That isn't the store's fault. But twice, at the five-week mark, I asked to cancel and receive a refund so I could order directly from the manufacturer. I was declined both times and told a remake would be expedited instead. That decision, refusing a reasonable cancellation request on an order the store could not deliver on time, is entirely theirs, and it's why this is one star instead of three. By the store's own words, they "recently became a partner with Even Realities, and have not foreseen U.S. Customs holds as a potential issue for our customers' orders." That's the whole review, really: they sold a product they weren't ready to fulfill, at a premium over ordering direct, and wouldn't let me out when it fell apart.

Teenage Son had an issue with his eye, they rushed us in real fast was super helpful and nice…read more Great experience.

I have been going to Griffin optometry for the last seven years. Unfortunately I will be taking my…read morebusiness elsewhere. After scheduling an appointment weeks in advance, I was notified the evening before the morning appointment that it was not possible and would have to be rescheduled. After rescheduling and waiting two more weeks, I get a phone call the day of telling me that unfortunately they're going to have to reschedule. Service used to be exceptional here unfortunately since they've been taken over by total vision, it has gone downhill and I will now be looking for a new optometrist and very sad that I have to go outside my hometown and do business elsewhere now.

Bro!!! Dylan was awesome at the Garage. He hooked me up and we got my 4 year old his first set up…read more Dylan showed him everything and how to build his first skateboard. Great price. Employees like Dylan.will keep customers coming back. I've been coming here since I was a youngster now i get to bring my son. Thanks Dylan!

Large store with a great selection of clothes, shoes, boards, and equipment. Unfortunately, the…read morecustomer service was very disappointing. Despite several employees being on the floor, none of them acknowledged customers or even made eye contact. We ended up purchasing a pair of shoes and a shirt, but the overall experience felt unwelcoming.