Amazing service from Javier definitely recommend to family and friends. Great work and quality.read more

Drew was absolutely amazing! I stopped by Valvoline after my tire sensor light came on and needed a…read morequick tire check and air fill. Despite the 90-degree heat, Drew was friendly, professional, and genuinely helpful from start to finish. He thoroughly checked all of my tires, added air where needed, and went above and beyond to make sure my vehicle was safe to drive. What stood out most was how much he genuinely cared. Even while working on Father's Day, he took the time to explain things and emphasized the importance of keeping my car safe for both me and my son. It's rare to find someone who combines efficiency, professionalism, and outstanding customer service so effortlessly. Drew's positive attitude and dedication made a stressful situation much easier. Valvoline is lucky to have him--he is definitely promotion material. Thank you, Drew, for going above and beyond!

Brought my Ford Edge for an overheating issue. They were done within hours and affordable. JR tells…read moreyou how it is. Now my whole family brings their cars here.

First Visit Such…read moreexceptional fast service Need tire repair ( see photo). I was greated prompt. I was in and out in about 15 minutes Highly recommend Thank You for reading

Been coming here for over a dozen years. Multiple cars I've owned have come here for basic…read moremaintenance like oil changes and break replacement, to big fixes requiring my car to stay for several days. Each fix was always explained to me and I left having full Knowledge what was going on with my vehicle. Staff is top notch and always so professional. Can't say enough good things about this place. Prices are always fair and manageable. It's not just one incident that sticks out. Like I said I've been coming here for over 12 years and it's the consistency with the high level of care that has kept me coming back time and time again. Thanks!

Wonderful service, very friendly and considerate towards what is often a very stressful event in…read moreone's life. Communication was great, kept abreast of my car throughout the testing needed and techs made sure of exactly the issue with a detailed explanation towards what other care would be needed at a later time for the car's overall health. Absolutely worth your money for the kind of care given here.

great service definitely coming back highly recommend this…read morelocation! wynter Jerry and Ethan were extremely helpful respectful and great at what they do thank you guys !

I had a great experience at Jiffy Lube! Jerry was incredibly professional, friendly, and took the…read moretime to explain everything that was being done to my car. I really appreciated how clearly he walked me through the services and answered my questions without making me feel rushed. The entire team was efficient, knowledgeable, and provided excellent customer service. It's refreshing to find a place that makes you feel informed and confident about your vehicle. Highly recommend asking for Jerry if you stop by!

I had an excellent experience at Big O Tires during my recent visit for an oil change, wheel…read morealignment, and tire rotation. The female service advisor who assisted me was professional, friendly, and very knowledgeable. Although I do not remember her name, she took the time to thoroughly inspect my vehicle and pointed out that one of my axle boots was damaged. I really appreciated her attention to detail and honesty, as this is something I may not have noticed until it became a much more expensive repair. The service was completed in a timely manner, and she clearly explained the condition of my vehicle and the recommended repairs without any pressure. Her customer service and professionalism made me feel confident that my vehicle was being well cared for. Thank you to the entire Big O Tires team for the great service. I will definitely return for future maintenance and would gladly recommend your location to family and friends.

Took my car here on 7/16 to get tires purchase through them rotated, said they couldn't because the…read moretires were worn. Perfectly understandable, tires were old but they also mentioned my struts, shocks and other items needing to be replaced. Quoted me new tires and the service they recommended, I said that's fine I'll just pick up my car. Made an appointment to get new tires for cheaper at American tire Depot, they checked out the suspension and said the items Big O recommended were fine. Car needs other service but good to know to always go get a second opinion if this shop ever recommends items. They lost a customer that's for sure.

Good customer service. Very honest and upfront. Went to check a leak in my tire. Adam was happy to…read morehelp but was honest about wait time. We set up an appointment instead for later. With kids in my car, I appreciate that he didn't lie and tell me to wait around.

10/10 , service was fast , friendly and reliable would…read morerecommend them to anyone!!! I went in for a tire patch was in and out in about an hour on a Saturday! I wish I would've got the agents name who helped us.

I am beyond grateful to my friend for referring me to this awesome place! Albert was not only…read moreinformative, he was extremely honest and I am proud to say my car has a new and much improved car doctor! Thank you so much for giving me peace of mind when it comes to my car.

Over the years I have been able to have the opportunity of getting to know Bert, the owner, quite…read morepersonally. He is an amazing person, straight shooter, but most importantly...his service is top notch! Not only is he an amazing mechanic, but his customer service for an auto shop is second to none. If you call in with questions or need to set an appointment, he will take the time out to help you - even if you aren't completely committed to having him do the work. I have referred many people to him and I am proud to say that every single referral has given raving reviews as well. Another thing that I love about this shop, is that if they are too busy on other current jobs they will help you figure out the issue, and let you know realistic lead times. Many shops won't do that in fear of losing a job, so that is a huge plus. The shop is located in a nice area in the heart of Rancho Cucamonga, and it has two hoists to work on multiple vehicles. The waiting room is quite nice with two leather reclining chairs and also a Keurig coffee machine for guests...now that's taking the client experience to a whole other level. A Keurig machine at an auto shop!? Are you kidding me?! - lol. I recommend any of you to give Bert a call, as you will be more than pleased with his service. TIP: Scheduling for early mornings has helped me get in and out on certain jobs rather quickly

Very good service. Helped and answered my questions. Walked in and helped me out fast. Took care of…read morethe issue and was on my way. Thank You Luis and Fernando. Appreciate it!

Luis was the best! Only gives me an option for 5 stars but I'd give him 10 for the amazing service.read more