this garage is a total rip off. My son went into the garage yesterday, April 4, 2024, because the…read moredirectional lightbulb was out. This garage replaced the lightbulb that took exactly 5 minutes and charged my son $45 that us a rip off. now I know why there was no vehicles at the facility for maintenance or mechanical work stay away from this garage or get every detailed before approving any repairs on your vehicle

Great service. Clear communication on what I needed. These guys are knowledgeable and easy to work…read morewith.

Irresponsible/dangerous…read more Nice guys but after they finished and pulled my car out I saw the manager go to close my hood. He broke the (admittedly flimsy) hood prop but instead of trying to take a few seconds to reattach it he immediately just threw it loose into the compartment and closed the hood. This could be very dangerous if the metal prop touched the positive and negative leads on the battery. I took 20 seconds to fix it and I won't be coming back ever. Very irresponsible and disrespectful. Also I didn't get a new sticker ‍

A day after i drove off this JL location, my car started jerking. I got down the road, the exhaust…read morestarted smoking. I got it checked out by a friend of mine, and they said either the wrong oil was used or, they overflew the my oil tank, thus flooding my engine. Now they won't even answer the phone to make it right. Terrible!!

I came to get my inspection sticker and the guy was rude to me. When I spoke to him afterwards, he…read morewas defensive and did not own his behavior. I will not be returning, even though the location is the most convenient.

I tried to get a car inspection at this garage for the first time, but it was unsuccessful because…read morethe man was rude and not welcoming at all. I can't judge the quality of their work since I never made it that far, but the reception was so unpleasant that I decided to leave and go to their competitor, Volkswagen Service Bedford, instead.

I bought a 23 Atlas, they had it numerous times to fix the same problem and were unsuccessful. We…read morestarted with the service manager Rusty and he pushed the problem off until he was no longer employed there. The car was out of warranty now and we had the same problem. The case was sent up to a higher tech at VW and then the dealership hid behind them. Tim Pullo the GM is incompetent, so was Rusty. The only good people in that dealership to deal with is Eric a salesman, and John in finance. My recommendation is to stay away from the dealership, especially the service department and the GM.

I had a good service experience here recently, so maybe they've improved. I thought I should give…read morecredit where credit is due. I had a fault light on, which it turns out was due to a bad battery. I didn't have them replace it and they didn't charge too much for the diagnosis.

Having been a car owner for decades means having tried a lot of repair shops. BDR automotive is by…read morefar the best place ever that I have ever used. The ease of obtaining a timely appointment is wonderful, the speed at which a problem is diagnosed, information and repair options relayed, and car fixed at a very good rate a huge plus. I will never go anywhere else!

This place provides exceptional auto repair work and I have taken my car here a number of times. It…read moreis the only place I trust with my car.

Thank you to the two gentlemen that helped my daughter and I yesterday. It's refreshing to find an…read moreauto shop that genuinely cares about its customers. I highly recommend Motive Autoworks to anyone looking for reliable service and skilled technicians. I'll definitely be coming back for future maintenance and repairs.

I have been going to Motive Auto Works for 10+ years for all of my Subaru services. Alberto is a…read moregreat guy who is very transparent and has a very high standard for his work. His services are both a higher quality and a better value than going to a dealership. I refer anyone I know who needs work done on their Subaru to him.