Instant oil change places aren't known to be the best places to get your oil changed so my review is based with that in mind. The staff was friendly and they performed the oil change. They tried to upsell me on a bunch of stuff, which is to be expected in these places. I knocked them off a star because I had a warning light when I went in that one tire was low on pressure. They never checked the tire pressure, so the light was still on when I left. However, the receipt said they checked my tire pressure and that it was good. You don't really save money here. They charged the same as the dealership and give less service for it. But, no appointment is needed and you get to sit in your car while they do the work. I don't think I will use this place regularly, but I might come back in a pinch if I need a quick oil change and do t have time to go elsewhere. read more

Camarillo Valvoline: Service you can't see. Experts you should NEVER trust. I have add two separate incidents at this Valvoline that will ensure I will never come back. The first occurred in January of this year when I went in for service and (against my better judgment) opted for a tire rotation. We left the shop thinking everything was fine and got a call from the tech saying that the tires have not been fully torqued and they could potentially fall off. They said they would come and find us, so they proceeded to drive to our location. Luckily we hadn't driven far and we were attending a wedding reception nearby but we had to deal with this in the midst of that. This is a egregious safety violation and could have resulted in our harm. The service technicians were very apologetic and nice however it is still highly unacceptable and dangerous. Valvoline gave us a free oil change, in exchange for our near-death experience. The second occurred today when having gone into this Camarillo location. Several things: -They didn't check my lights yet I saw on their checklist that they marked they were good . -They didn't check my tire pressure at the beginning of the service so I had to ask. -I wasn't shown my air filter. I had to ask them about it at which they said my air filter was "underneath my vehicle". This is blatantly false, and a straight up LIE. I removed the air filter myself after the service and this is the result. -I asked for a printed receipt, they never provided. THIS WILL BE THE VERY LAST TIME I EVER TAKE MY VEHICLE HERE. DO NOT TAKE YOUR CAR HERE. HORRIBLE. They couldn't care less and just want to get you out as quickly as possible. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Camarillo, California

DO NOT COME HERE I had a very frustrating and disappointing experience at this Valvoline location. After a service visit, my skid plate ended up falling off because it wasn't attached correctly. While they initially said they would replace it, the process took nearly two months and required constant follow-up on my end. Communication was extremely poor. I had to call repeatedly just to get updates, and each time I was given different information. At one point, I was told I would receive a call about a delay, but no one followed up. When I called weeks later, I was told the part had been delivered to the wrong location. Even when the skid plate finally arrived, the situation didn't improve. I was told I could come in early, but when I got there, they didn't have the necessary screws. The manager said he would get them by 1 PM, but that didn't happen. I called again later that day and was told it would be handled by the end of the day--again, it wasn't. The next day, I was told they were getting them, but by that point, I had completely lost confidence. The manager was unprofessional, seemed like he didn't care, and did not take ownership of the situation or make any real effort to resolve it efficiently. I also felt uncomfortable with how I was treated. As a woman, it seemed like my concerns were not taken as seriously. When my boyfriend called on my behalf, there suddenly seemed to be more urgency and responsiveness, which was frustrating and disappointing. Overall, this was one of the worst service experiences I've had. I would not recommend this location. read more

Service was excellent on my last visit. They were honest and upfront about additional services my car might need. They did a great job on the oil change. I will definitely be going back for my next oil change. read more

If it wasn't for Groupon, I would've never traveled to Camarillo to get an oil change. The Ventura location is missing out because they never do this. However, I will say that you know one of the things that I don't like about the Camarillo location and I understand it's their job is the attempt to upsell on every single screen. It's very annoying but no fault of the employee that's doing their job. They want to check your cabin filter your pressure of your tires your radiator your air-conditioning you name it and they're all trying to upsell. I just want an oil change right now. Even when you tell him that it seems like they have to still go through it all. Fantastic it was pretty easy to get done. Besides the fact that you know like I said, they have a 1 million questions to try to Upsell. Management call to have their employees try to upsell on every single screen. I have to give them a four out of five stars because I just feel like you can say a brief thing saying hey you know what I recommend or we recommend but it's more pressure cells that you feel you're stuck in your car and you're like no way to get out of it. read more

I've been here a few times for routine oil changes and from my 3 spearate vehicle experiences, they have always performed well and completed the service in a reasonable time. They have two service bays but they don't always have both running, I think this has to do with how many people they have staffed that day but regardless, it does not seem to affect the speed and accuracy of the services I received. All of the times I have come here, it has been with Groupons but, I leanred that they always have coupons on their website that you can use. I've read some of the negative reviews and I can't see why some of they people have had bad expereinces. I think my only gripe is that sometimes the technicians talk too fast and expect the customer to know everything they are asking right off the bat. This is especially true when they are asking you to turn on your lights to check for bad bulbs. I think they forget that we can hardly hear them while inside the car. Other than that, I think I am going to keep coming here for the basic oil changes and fluid top off's on my vehicles. read more

Went in a Thursday afternoon around 3:45 and great service! They offer a lot of add ons to help your car. Sometimes it can be overwhelming but overall I love going here for my oil changes! read more

First of all, Kaitlyn & Andres (I hope I got that right) were extremely courteous and knowledgeable! They gave me pl qty of options and told me a few things that were going on with my car. The oil change was fast & being able to sit in my car was a Plus! The coupon that came in the mail definitely made it with my while! Fair price for excellent service! Loved the yelling back & forth! Cool stuff! read more

I took my wife's Civic there for an oil change. Discovered three days later, after taking it to Honda because of a loud sound from under the engine, that the Splash Guard was missing two screws and the engine block was covered in oil because clips were missing. After contacting them they refunded the initial oil change and subsequent repair to the Splash Guard but refused to pay for the oil change that was had to be done at Honda. Subsequent phone calls to Head Office were not returned and my emails were ignored too. Absolutely horrible customer service ! read more

I had a horrible experience here. Do not get your car serviced here at this location. At my visit I came for an oil change, they were training a new employee, he was putting air in my tires and let go of the air gauge and hit my vehicle. The employee and manager looked at each other in shock, and proceeded to lie to my face saying there was no damage. I went home and seen a dent and scratch. I filed a claim, they came took photos and told me they would schedule a third party to fix my car. After they got the quote they denied my claim and said they didn't do the damage. They have video footage which I have seen for myself, there's no denying they caused the damage. read more

Valvoline Instant Oil Change - Dent and scratch - Oil Change Stations Near Me - Camarillo, California

I've been coming to this Valvoline location for several oil changes and this is the first issue I've had. After my most recent visit, I noticed later that the oil filter hadn't been tightened all the way and it was leaking oil. Thankfully I caught it before it caused any major damage. I contacted customer care and they handled it professionally by giving me a refund and a free oil change, which I appreciated. Mistakes happen, and while this definitely shouldn't have occurred, I do respect that they made an effort to fix the situation. Overall, I'd recommend double-checking the work before leaving, but I also appreciate the way they responded to the problem. read more

Didn't tighten the oil filter and had leak stain underneath the car. Poor quality control read more

Waited 45 min and left. No one talked to me took 45 min on one truck. Not going back

Great experience, they were super detailed, pleasant and professional. It is a spacious location and easier to pull in than other locations I have been too. Jaret and Brayan went to extra mile to help me, they have great customer service. read more

Sat there for 20 min without any communication from the staff. There were 2 cars in the bays and 4 guys and nobody acknowledged my presence. So I left. read more

With all the price increases these days, Valvoline Oil Change is the place to go! I was very impressed with Asst Manager Michael and his team. Very speedy process, since you stay in your vehicle. Michael provided me a complete update on my vehicle's health status. Highly recommend this business for professional service on your vehicle. Thank you Michael!! read more

This place rocks. Fast service, great staff, convenient af would recommend esp if you Groupon

Jaret was my attendant for my oil change. He was very knowledgeable and attentive. Provided amazing service and he really is an asset to this place. My first experience here and I will be coming back. It's people like him that keep company's going. I would recommend anyone to come here and if you do ask for him. Great personality and fun to talk to, great service read more

They are great! Always quick and super friendly. My car is still chugging along after years of oil change so they must be doing it right! Thanks guys. read more

If you could call and we will resolve I will change the view. All of your guys were cool nice and polite But I wanted to double check my car before my Road trip in the early am , just to make sure things are full. So far two are not. And I paid an additional $7. For nothing. read more

Valvoline Instant Oil Change - Which one did I get charged $7.00 for filling it up on Friday evening? Neither have been opened and the radiator is low. - Oil Change Stations Near Me - Camarillo, California

Pretty disappointed. I thought Valvoline was a trustworthy company. They charged me for an oil change even though I came in with a Groupon. And they upsold me on the automatic transmission. After persuading me to pay one of the workers starting laughing about how the salesman was going to buy everyone chicken wings because he was able to upsell the customers. Every single time someone drove through agreeing to the automatic transmission the joke started again. If you're going to rip people off at least keep your mouth shut. Thankfully the company itself refunded the upcharge on my account but unfortunately this company rips off customers just like 90% of other mechanics. Sad read more

They are good for a basic oil change. They offer a automatic transmission service, but they don't do a necessary transmission filter change. They basically pump out your old fluid and put in new.. For over $100 !! Surprised they don't start sucking out your engine oil, putting in new and not changing the filter.. read more

Love this place! Quick, friendly and efficient. You don't even have to get out of your car!

My car reminded me I needed an oil change around 500pm yesterday. I jumped on Groupon and got my voucher and headed out to Camarillo. This team always takes care of my cars. Since I mainly use electric on this car the oil changes are typically once a year. I arrived at 529pm (they close at 6pm) with 3 cars in the bay..a quick routine check on my lights, offering 2 types of full synthetic..advising me on the process and 4.2 quarts later I was being shown the measurements and was guided out around 555pm. I'll be back soon as my other ride needs an oil change. Thanks again!!! read more

Valvoline Instant Oil Change - The whole time it took to get a full oil change - Oil Change Stations Near Me - Camarillo, California

Wanted thank Kevin and his team. My tranmission fluid was overfilled by another service provider. Kevin assessed the issue and specified what he found and recommended going to the dealership. Great call Kevin, and also thank you for the inspection and also thank you for ensuring I recieved a great customer experience while I was there. You and your team Rock! Oscar M read more

This location rocks!!! The manager Kevin and all the guys are super helpful and will go above and beyond to make their customers happy. They always do a great job on my diesel truck! I cannot recommend this place enough! read more

Michael, Elijah, and Anthony (plus a fourth man I didn't get to meet) did an excellent job on my pickup. Lots of services but in and out quick. They did their jobs very well, no hiccups, no rework. Michael was not too pushy and did not try to be a salesman, which made me comfortable and confident. Above all though, their customer service skills are top notch, extremely polite, lots of eye contact, very attentive. Job well done! read more

It's been six months since my first email with no reply, and I sent a SECOND one on Feb 22nd. There's no follow up with them for what they did to my car. If you see a Groupon for here, don't do it. You'll spend more trying to fix what they damage. Got an oil change at driven in Agoura and they are always great. They couldn't understand why they put a bolt in my hose, no one can, but he was t surprised my car was damaged from them. read more

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Nice and timid college kid working part time drives in there and drives out $200 dollars later for what was suppose to be a simple oil change. What a shame , this will be the last time I'll ever or anyone in my family ever go to this place . No Morals or values in order to upsell . I don't blame the workers , they do what they let them get away with . I will be stopping by and see how they upsell me . I'll see you soon management from a concerned parent !!! read more

Fast and reliable oil change with all the recommendations. The guys are great and pleasant to work with.

$15 per quart for bulk oil. Their oil doesn't even retail for that much in individual quarts. The oil change was done in a reasonable time frame. The employees seemed more interested in selling additional services than anything else. Needless to say, I won't return. read more

I've been here twice and the team is always very courteous, thoughtful and conscientious. They are through helping me with various small repairs and make getting my oil changed quick and easy. read more

I was very impressed by staffs at this Camarillo location. Michael and his colleague, Brian, provided a good honest professional attitude towards his work. They should be proud. For whoever need some reviews of this location, you will not be upsold or recommended whatever unnecessary works like some other places. read more

I'm Lina Goldsmith and Daughter Mila. 100 stars for this location and a really huge thank you for the care, sincerity, and smiles that you all give us. This time is unprecedented for us at this time and I cannot share too much about my being disabled. I will share I have felt like family and I, Lina and Daughter Mila appreciate you all very much. To Anthony, Omar, Jose, Tinslin, Joshua, and all staff ,.. thank you so so much. It's been so difficult being in a disability case is rare for me and has now lasted a year and a half. We appreciate you all helping us thru this and being kind. It's needed. So a special thank you. -Lina Goldsmith and Daughter Mila read more

So I was visiting a friend and my car needed an oil change and after doing a little bit basic research I found Valvoline and the reviews are great. They gave me confidence and I took my car to them about 15 minutes before closing and they were great they got my car in right away. This is about three weeks ago maybe four my car is running great typically I would take my car to a dealership, but I was visiting and I'm glad I chose Valvoline. They were fast competitive you know affordable pricing for a full synthetic oil change and Customer Service was great thanks guys for getting me in and out quickly and doing a great job. read more

The service is amazing. Everyone is polite and does a great job explaining things. They are efficient and exercise attention to detail. I highly recommend them for your next oil change! read more

They installed an oil filter that was known to have problems. I drove away and got a check engine light 1/4 mile away and returned. The manager knew what to look for and said they've been having problems with that filter. It has a defect that can't generate sufficient oil pressure. At idle pressure was 8-10PSI. I could've seized the engine had I driven farther. They didn't have a replacement in stock. He drove to an auto parts store and returned with a better WIX filter. He offered a 50% off coupon for my next visit but it didn't show up until I returned later and inquired. 3 days after the service I drove the freeway next to the shop and my air dam/panel under the engine broke free and started bouncing on the ground. I drove to the shop. A screw was missing from the service panel under the drain area & was either not reinstalled or not screwed together properly. They put in another and I went on my way. 7 days later I returned to ask the same manager about the unreceived coupon and discuss the other problems. He accepted no responsibility & was borderline rude. I've been a customer since they opened. They're obviously lacking now in critical areas like installing known defective parts etc. read more

A few months ago I went for a routine oil change, 2.5 hours later...a busted hose surfaced into a conversation, one of the associates cut and "Mickey moused it back to work" only to have multiple service warnings pop up. Payed 250$ (with some of the add ons), completely ruined my afternoon missed my appointments. Had to rent a car for two days in order to get my self to work in Los Angeles. The silver lining to this was when I went back on my next day off, They replaced the hose and I was on my way. But in all it was an absolute waste of time. Feel bad leaving this, I know it was an accident but I won't be coming back again. read more

Came in for an oil change, they were quick, and very professional. No appt necessary!

1st time customer and I give this a 5 star. Excellent customer service. Very thorough and honest. Groupon used so I saved money which is a plus. Round of applause to all the workers. read more