These guys did a FABULOUS job lemme tell ya! Fast. Easy. They checked everything. I felt very well taken care of Also I didn't feel like they were trying to up charge me on everything. Kindness. Professionalism. Humour (which we ALL desperately need) and Speed. All coming together to give me a fantastic experience for my Lil Blu treasureful car. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Franklin, Tennessee

It's like getting you're oil changed by 101st Airborne! No frills, absolutely precision, no unnecessary waiting!

Fast and very friendly! Will always try to bring my car back here when I need an oil change!

These people are great man Ethan and Kieran were super friendly and efficient, coming back!

Leaving a review based on my husband's experience today. He's a regular at this location and for the first time stopped in for a courtesy check on the power steering fluid. Said Timothy jumped right in, was kind and knowledgeable and went above and beyond. Great crew and we've taken take both our vehicles there for years with zero issues. read more

The service at Valvoline is always top notch. I don't know what kind of training their employees go through, but they are doing something RIGHT! Not once has an employee been anything but friendly, helpful, and efficient. And I am often able to scrounge around and find a coupon, so that makes the whole experience even less painful. read more

Great team. Great experience! I've had problems with the other store just north of there but this store has been great.

Michael at this location did nothing but cuss under his breath and complain about staff. As someone who worked in this industry i understand, but when you are doing it in front of customers especially when i have my kid in the car thats a little disheartening. read more

Great service and very timely! Used a $10 coupon and synthetic oil so felt it was as a good value as well.

I've gone here every 6-8k miles for the past several years. They always get me in quick and take care of everything. It's nice to not have to get out of the car and to not have to make an appointment. read more

I just had probably the best experience I've ever had at a quick change place. Which was great since I was only starting to go there after probably the worst experience at Jiffy Lube up the road. The staff was friendly and professional, very quick, and somehow made me enjoy an oil change. Now they weren't busy on a Sunday afternoon, and there will probably be a whole new staff next year, but I'll keep coming, at least until the jiffy lube manager loses his job and starts working here. read more

Prices have gone up 30% since last year. May need to find another oil place. Been coming here for 5 years, by that was rediculous.

Yes, the techs at this facility are thorough, attentive and quickly take good care of vehicle. I have used Valvoline for many years now and appreciate the good quality service. read more

I pulled up without an appointment. Someone greeted me & gave me an estimate on wait time for a standard oil change. The attendant let me know & asked about every charge. They were polite, professional & courteous to me & their fellow employees. They worked as a team & were very efficient & quick. I wish I knew they were as close for previous service requirements. Excellent experience. read more

30 minutes a car. Line isn't moving. Trapped. Can't get out. How long does it take? At least the 20 year old kids are masked. I'd hate for them to get sick working outdoors. Just in after 40 minute one car wait. Now let's see how long to change the oil. Thanks Brandon for the work shortage. read more

My reconciliation review. A few months ago I had a bad experience at a different Valvoline. I wrote an honest, but pretty scorching review. I swore I'd never return after being ripped off. Today I was in the Franklin area again & the warning light on my dash alerted me that I needed another service/ oil change. I knew of the other Valvoline location nearby & tried it again. They had a wait & told me about this secondary store on Rand, so I thought I'd try! Right away I was guided thru the lights, turn signal, brake light check list - just like I was used to. I paid close attention to the service & everything seemed to go as it should. The single best part of this experience was the technician that was my main person of contact. Wayne was politely into his golden years. He was one of the best customer reps I've ever had the pleasure of dealing with. He was knowledgeable, polite, humorous, & helpful. He is the reason I'll return to this store in the future. I got the service I have come to know in the past. I also want to thank whoever hired Wayne for reviving my faith in Valvoline. read more

I sat for 15 minutes in the service bay while 6 employees stood around the car next to me, discussing their lunch schedules. I finally had to speak up. The young male tech was nice enough and showed me the dipstick with fresh oil. And in spite of the military decals on the car no one asked if I was eligible for the veterans discount. And the female who seemed to have some sort of supervisory role n Ed's some customer service training - way too brusque and dismissive. read more

I gave these guys four stars on an oil change I had done four months ago, but it was a different visit and this time it and a transmission service, so I'm leaving a separate review. My technician, Kieran went above and beyond, having to overcome the suction machine not being able to get all the transmission fluid on my Honda Pilot out through the dipstick. He spent extra time wiggling that thing around, but finally had to go down in the pit and drain the remainder out through the drain plug. They refill it once, run through the gears, drain it, refill it again, run through the gears and check it. The fluid looks like new after that. He ended up working half an hour past quitting time and wouldn't stop until the job was done correctly. It cured the problem of my Honda "surging" at light acceleration, apparently a common problem in that model when the trans oil has gotten overheated and broken down. read more

Cannot stress enough how easy this process was! Needed an oil change QUICK and decided to see if this place could accommodate. Turns out you get to sit in your car and the oil change took less than 15 minutes which was a total win in my book! Everyone who worked there was so attentive and friendly and I immediately texted 6 of my coworkers "hey THIS is the place you need to go next time." I've never felt so at ease. The price point was comparable to other chain car shops however I felt the service was outstanding and I've never met people who were more friendly than they were here. I loved seeing a large crew working together on multiple cars which such efficiency. I definitely will be returning for my next oil change! read more

Wayne and Khaman were great! I felt they really cared about taking care of my car! Thank you guys! See you in 3K miles. :)

Very professional. Kept me abreast of everything happening. Was not expecting it to be as good as it was. Nice surprise

I went by Valvoline this morning for an oil change. Aaron and Rob were so fun to work with and made my experience enjoyable. They were more than happy to explain things I didn't understand, and overall just made sure I was comfortable with the entire process. I've been going to the dealership where I purchased my vehicle until today to have my car serviced. Never again! These gentlemen made an oil change a delight-- super quick and easy! I will definitely return to this location when I need service on my vehicle! Thanks guys!! read more

Really enjoyed this place. It was quick and professional bunch of workers! Will be back for sure...

Wonderful service. Older gentleman there was so nice and helpful! Up sold me on my filter which I was actually glad for and recommended I change my tires elsewhere which I wasn't aware I needed. Wonderful service read more

I had zero wait time, everyone was extremely friendly. Very convenient and great customer service!

Do not go to a Valvoline to get your oil changed. They damaged my car. They fully admitted to the wrong doing but insisted I use their mechanic. (This is their policy at every store. Gotta love the fine print) I'd never heard of their mechanic before and I've lived here 20 years. I was literally 1.1 mile away from the dealership so thats where I took it. After calling customer service they finally responded on the 4th day. In the end they paid for half of the repair. That was an extremely expensive oil change. Don't get caught in my situation. read more

Have been coming to this location and the one close to it for a while. When i pulled in an older gentlemen named Wayne came up to my door to see what i needed done today. I told him an oil change and that i had a coupon for one. I then told him it was for a full synthetic which is what i usually get. (they've always told me it's good for 5,000 miles instead of 3,000). When he told me what oil change to get i asked if it was the full synthetic he immediately got snappy with me and said "this is the one you get every time" which it wasn't. So i told him ok. Then he came to to tell me my battery life was super low and i would need a new one for $150. I told him i as going to wait and he immediately said "of course you will. " i immediately said I'm sorry I don't have $150 to fork out. He then said "well when this vehicle doesn't start tomorrow don't blame me" i can promise i will NOT be going back. And when i got the receipt they didn't even use the correct oil like i asked. You can't work in customer service and be a dick. read more

If you want a fast, contactless, friendly oil change this is the place to go. Really nice people!